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    Vivint

    3.0 (13 reviews)
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    Updated over 3 months ago

    Services - Vivint

    Security monitoring services

    Security system installation

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    2 years ago

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    7 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    Vivint Customer S.

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    3 years ago

    I am loving my Vivint system, my sales rep was super helpful and got me everything I wanted and needed. Vivint is the best!

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    Vivint Customer S.

    We love to hear this! Thanks for the review Marshall

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    4 years ago

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    Ask the Community - Vivint

    Ackerman Security

    Ackerman Security

    (659 reviews)

    I received impeccable customer service and the technician was extremely professional…read more Thank you

    I was an Ackerman customer for about 8 years until my account was sold to ADT without my knowledge…read more I have been using ADT for about 2 years. In early December 2025, I noticed Ackerman Security was back in business; I said okay, let me call them to re-established home security services with them. A home appointment was scheduled, and the woman sales rep for Ackerman came to my home. We talked and reviewed the work that were needed to convert my home security services from ADT to Ackerman. We discussed the amount and monthly payments for Ackerman Security services. To establish services, I was going to finance the equipment charges to a finance partner company for Ackerman. I gave the Ackerman rep my personal information (e.g. Social Security number, address, phone numbers, and other information to establish security services.) The Ackerman rep never follow up with me. When I called her, she gave me an excuse saying it is a technical issue, management is reviewing your information, or some off the wall excuse. I got tired of waiting, and I utilized ADT security. I paid more money with ADT; however, I have a peace of mind. If Ackerman Security didn't want my business, I wish the rep would have said something; and she didn't. Very sad business practice; and I am glad that I am not returning to Ackerman as a customer.

    CPI Security

    CPI Security

    (5 reviews)

    After being very disappointed with two well-known home security companies, I signed on with CPI,…read morehave been with them for about 5 years now, and in 2 homes, and am VERY happy with them! They offer a great package, competitive pricing, and top-notch customer service. Their system is so effective and thorough, that I feel like I live in Fort Knox, which is a great feeling for a woman who lives alone! Very straight-forward and easy system to use, and the company's responses to events are within seconds. Chuck, who has been with CPI for several years, is not only a terrific installer/technician who knows his job from top to bottom, but is always so happy to explain to the customer everything he's doing, and answer their questions and concerns thoroughly. He also ensures that his customers have all the security features that they want/need, prior to leaving their homes. He's also very intelligent and a lot of fun to be around. On the other hand, Michael S., who initially installed the CPI system in my current home, simply came in, did his work, and never really bothered to explain ANYTHING to me, unless I asked him a specific question. Even then, his response was very brief. And, thanks to Chuck, I just found out yesterday that, for 3 years, I was being charged for a security feature that Michael had neither offered me nor installed. So, in addition to highly recommending CPI Security Systems, I also highly recommend that you request Chuck to do your installation, etc., if available!

    After a lot of research (I mean a lot) we decided to go with CPI over the other companies in…read moreAtlanta. So far we are very happy with the system, main service, and their installer Chuck (who is awesome, to say the least!). When we did experience a few issues/concerns CPI responded quickly and made our concerns feel valid and made us feel important as a customer. We highly recommended CPI and Chuck (our installer) if you can get him.

    Vivint - securitysystems - Updated May 2026

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