Extremely professional. They were very informative about the process, cost and benefits of the…read moreinstallation. I will use them again for additional services and recommend them to anyone requiring similar services.

Barney is my go-to for all things audio and video. He is someone that not only gives you great,…read morehonest service but he stands behind his delivery.

I don't often write reviews, but my experience at this Xfinity store has been so good that I can't…read morepass up sharing it. I've had Xfinity home internet for a few months, and while the service itself has been fine, my experiences with the generic hotline left me frustrated and unimpressed. What made all the difference, and what convinced me to take the leap and sign up for Xfinity Mobile, was the incredible service at this location. Every single employee I've worked with has gone above and beyond. It honestly feels more like a family run mom and pop shop than a big corporation. Leon was unbelievably helpful and kind while walking my 74 year old mom through cancelling her TV subscription. He treated her like his own mom, nothing but respect and patience. Shamira walked me through moving over to Xfinity Mobile. She went through the fine print with me, and made sure everything was squared away with AT&T before making the switch. Sophia helped me get my trade-in phones packaged up to mail off. She went the extra mile to make sure nothing would be damaged, gave me directions to the nearest USPS, and reminded me to give any of them a direct call if I have any questions or issues so I don't have to deal with the hotline again. Almost forgot to mention, when I had an issue with my coax cable at home, the technician who came out was prompt, thorough, and incredibly friendly. He quickly diagnosed the problem and fixed it right away. If my decision to stay with Xfinity or switch to Xfinity Mobile had been based on their main hotline or automated customer service, I probably would've canceled everything and run the other way. While I realllllly hope not to have any issues with my service, if I do, I'll be excited to drop back in and see everyone while we get it figured out. I seriously can't recommend this location highly enough. If you're on the fence, go in person - you'll see what I mean.

Xfinity is awful. My internet has been out repeatedly for "service" over the last few weeks…read more without any notification. Their garbage customer support is just AI trash that has no chance of resolving anything. They suck

I was a very satisfied customer for 20 years. When we moved we inherited ADT so I tried them for 2…read more1/2 years and was very displeased. Finally changed to Atkins and happy to be back in the family. They truly treat you like family. All their people are service driven. Incredibly responsive and professional. I couldn't recommend them any higher!

Well, I'm shocked to read some of the other reviews. This company has been nothing but top notch!…read more I did have two small problems with components, but they came back and replaced them. The technicians are great---they show up on time and know what they're doing. My alarm works really well---any time it goes off, the station calls me within 10 seconds to see if I need help. And the office staff, they're great! Very friendly, and helpful. I did a consult with ADT, but they hit me with a hard sell situation. I told the guy I wanted to think about it, and he accused me of wasting his time. I was astonished. Granted, he drove up from Atlanta, but I told him initially this would only be a consultation. He said he drove a long way to get to my house, and he felt like it was wasted time. I excused him promptly, slammed the door in his face, and called Atkins. I'm so glad I did. They are just wonderful from installation to service. And, they really seem to care about your peace of mind and want you to be happy with your system. I couldn't be happier with my system. Highly recommended.

I have been with Safepath for 2 years now and I can honestly say they are Great! I have not had a…read moresingle problem with this company and they continue to be high on this customers list!

I called three different times and each time they said the sales people were unavailable. I even…read moreleft my information and never received a call back. However, I'm happy to report that a sales rep did just call me back and apologized for not returning my call. He said it was no excuse for him not to call back and that he just got busy. Based on his politeness I have scheduled a consultation.

Eric came highly recommended by my best friend, who has had an installation in his old place in…read moreGrant Park and more recently in Cumming, both by Eric (owner). I recently moved to Alpharetta (love you, East Lake, hate you, crime) and our beautiful new suburban home had a first gen Hitachi flat screen complete with DVI-cabled HD tuner installed at what must have been 13 feet on our stack stone fireplace. See my uploaded pic. I'm not looking to alter the stone mantle, so suffice it to say we're resigned to having a TV that is mounted ridiculously high. But the old TV was 8" above the mantle so there was room for improvement. I got a sick deal on a TV at Yellow box place and also picked up a matching surround/DVD combo, and gave Eric a call. First note that Eric is a workhorse and he and his crew work basically 7 days a week, so finding an open slot isn't impossible. Eric drilled new, lower holes in the stone, rehung the mount I had (savings!) and ran the wires (two 12ft+ HDMI cables and power, plus another cable for remote if needed in the future, and my center speaker cable. He was out of the formally installed power boxes so offered to come back the following week to install one and ran a power cord as an interim solution. He came back the next Saturday, installed the box plus an extra optical cable on request, and only charged for materials. The install is top notch and I believe what I paid was totally fair (~$400 inclusive of cords and power box, and it was a LOT of work). Mounting on a plain wall is one thing but on a stacked stone fireplace is a situation you don't want to tackle on your lonesome. BTW, plain wall installs are super inexpensive - $190 I think including mount and cables. Add it all up. It's a deal.

Wow he is amazing, fast effective and very knowledgeable. We had delayed having this service…read morebecause we had a bad experience ten plus years ago with TVs over mantel. Well no longer, he's excellent and helped us understand the process and made suggestions for alternatives for decisions on how or what we're options. Thank you, thank you thank you! We'll recommend this service to our friends, neighbors and family. The Russo's

Prompt courteous reliable and knowledgeable. Highly recommend. Have been a customer since 2012.read more

I have been with ACS FOR 7 years and the service has terribly decline. it started out very well…read morewith the mom and pops kind of service. It's family ran and I don't know if they are taking in more business than they can handle, but the service is unacceptable time after time. It's definitely time to move on. numerous Times with different issues I find that I have to continue to follow up over and over again to get anything accomplished. currently we are dealing with a issue with our fob security system. Thai issue has been going on for over 3 weeks. Everyriem I have to reach out to them to follow up leaving messages text etc. Then when you finally get a hold of the one person that runs everything, (Jaime), you always get a answer that has you waiting even longer. We will be moving on from the company very soon. We will spend more, But it's worth it at this point. I appreciate the years of their service when it was good.

I found out about this company from neighbors on Nextdoor. I went online to their website and…read morefilled out their contact form. I even uploaded images of the drainage problem. Greg called me within 30 mins of submitting the form. I was impressed with the quick response. Not so fast, It all ended there. I spoke with Greg and we went over the drainage problem I was having. He told me the video I submitted was very helpful. It was so helpful I never heard back from the unprofessional bastard. I prefer assholes like him. Do something like that before I give them my money.

I'm going to do a review for both locations as they are one company…read more FIVE PLUS STARS!!! Professional, hard working, polite, detail oriented and great communicators. I would be happy to recommend them to anyone needing a drainage system. Our back yard has been a lake every time it rains and now I can't wait for it to rain because I trust the system they put in. Big thanks to Matt, Eric, Monty and their talented crew. You are the best!

Security Services is everything we were looking for in a business partner and home security…read moreprovider. We had been with one of the big national companies and couldn't get service no matter what we tried, we called Security Services and they came over, explained their services to us, and also said he could fix the problem we were having that the big national company tried unsuccessfully three times to fix virtually, Security Services came to the house and took care of everything. We had them install a completely upgraded new system with outside video and the works, turns out all companies use the same monitoring services everyone else uses, so by switching to Security Services we got a better system and better service. John the owner came over to our house, explained everything in detail what his crew would be doing, and the guys that came to do the work explained every step of the process as well, we had 100% peace of mine through the entire process from beginning to end, something we never had with the big national company. I recommend this company and its processes 100%, you can make the call to Security Services and rest assured everything will be handled professionally, thoroughly and with respect to you and your property. We couldn't be happier with our decision to go with them.

Even without a contract to lock us in, my wife and I have been customers for 3 years! The service…read moreand response time is the fastest we have experienced. Whenever the alarm trips the monitoring center calls within 10-15 seconds. This makes me feel safe and protected, so thank you for a job well don.