Showed up 10-15 minutes before closing time with a problem with my key fob. Within 20 minutes I had…read morea new key fob at less than half the price I would have paid at the dealership. Also less than Costco charges. Plus a free battery for my original key fob. Friendly, pleasant and helpful. I will definitely return and refer friends & family. Thank you!!!

This is by far my best experience ever with a locksmith! Highly skilled and fast professional…read moreservice. John was great and I definitely recommend them for any locksmith job.

After being very disappointed with two well-known home security companies, I signed on with CPI,…read morehave been with them for about 5 years now, and in 2 homes, and am VERY happy with them! They offer a great package, competitive pricing, and top-notch customer service. Their system is so effective and thorough, that I feel like I live in Fort Knox, which is a great feeling for a woman who lives alone! Very straight-forward and easy system to use, and the company's responses to events are within seconds. Chuck, who has been with CPI for several years, is not only a terrific installer/technician who knows his job from top to bottom, but is always so happy to explain to the customer everything he's doing, and answer their questions and concerns thoroughly. He also ensures that his customers have all the security features that they want/need, prior to leaving their homes. He's also very intelligent and a lot of fun to be around. On the other hand, Michael S., who initially installed the CPI system in my current home, simply came in, did his work, and never really bothered to explain ANYTHING to me, unless I asked him a specific question. Even then, his response was very brief. And, thanks to Chuck, I just found out yesterday that, for 3 years, I was being charged for a security feature that Michael had neither offered me nor installed. So, in addition to highly recommending CPI Security Systems, I also highly recommend that you request Chuck to do your installation, etc., if available!

After a lot of research (I mean a lot) we decided to go with CPI over the other companies in…read moreAtlanta. So far we are very happy with the system, main service, and their installer Chuck (who is awesome, to say the least!). When we did experience a few issues/concerns CPI responded quickly and made our concerns feel valid and made us feel important as a customer. We highly recommended CPI and Chuck (our installer) if you can get him.

Isaac Hohman was very knowledgeable and explained the different aspects of the security system in a…read moreway that made sense. He didn't try to oversell me. He assessed my facility and gave me the right equipment at the right price!

Innovative and thoughtful. Appreciated the expertise. Looked for solutions that fit what I was…read moretrying to do.

If you want to give money away then this is the place to call. My guy did a 10 minute lock…read morecylinder placement with a wrench and charged me an absurd amount. I won't ever call them for service again.

The locksmith was responsive and flexible with scheduling. He arrived timely with a pleasant…read morepersonality. He was able to make a spare key for our older vehicle and program the remote as well. The cost of service was reasonable and I will definitely recommend him should you need a locksmith.

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

Marcus was great! Punctual and efficient. He mounted all 3 of my TVs for a decent price and I…read morecouldn't be happier. Will definitely use his service in the future.

They were fast to reply and got me scheduled quickly for the work we needed done. We had a 65" TV…read moremounted over the fireplace with a new power outlet installed so no wires are visible. They handle everything and were prompt and respectful of our home. We also had them install a 2 story chandelier, dimmer switch, garage lights, outdoor flood light and mount a security camera. Prices were very reasonable. I wouldn't hesitate to use them again. Highly recommend!

Could not recommend highly enough. From the moment of the first call, Matt took the time to explain…read moreall the intricacies of the process and our mantel mount, the handiwork of the installation was impeccable, and they took extra care to ensure it was done well and exactly how we wanted it. And on top of it all, the cost beyond reasonable. Will be using them in the future for all mounting needs.

I wrote a 5 star on Google, and I'm back with another 5 stars... this time for service. Our…read moreinstallation with Premier went incredibly smoothly, and their ongoing support has been just as impressive. We had an issue with one zone having errors after my toddler was tampering with the motion sensor. One quick call later, their tech walked us through disabling the zone in minutes. I honestly can't say enough about how much better this experience has been than working with ADT or Ackerman!! With ADT, I'd still be on hold, getting transferred endlessly, only to be told a tech could come out a week later to try and upsell us a whole new system. Switch to Premier. They're truly the best- they really make home security simple, efficient, and stress-free.

I have used Premier Security since 2014 and they have proven themselves to be an outstanding…read moreservice provider with a consistent high level of quality. I had them change out our old alarm system in 2015 with a modern Honeywell product that provides all the latest features (wireless, video monitoring, home automation, remote control by app on smartphone, etc.) that everyone wants today. The Security Consultant (Chris Anderson) that installed the system and has provided our services since is outstanding and is very knowledgeable, professional and courteous. He listens carefully to all your questions and responds to your satisfaction. The company monitoring service is the most affordable in this area that I have found and their response to an alarm is very fast and professionally handled. If you want a top quality security service at a fair price, this is the company you have been waiting for. I cannot say enough good things about them and I would recommend them to anyone.

How EMC Security Regained My Trust, (and a Five Star Rating)…read more They listened to me... It is exceptionally rare that a company can and will respond like EMC did to my complaint. They are reviewing their policies based on my comments, fixing my sensor, and picking up the bill for this month's service... Their response, which I trust you can read, was sincere, good natured, and even a bit humorous. Well done!

The pricing is okay. I used this provider for around 11 years. My issue with them is that they…read morerefused to sell me a replacement wall mount after I had cancelled my monitoring. Really disappointing behavior.

Jon and AV Pro Design installed an 11.2 channel speaker setup of my dreams, including in-ceiling…read moreAtmos speakers. This took my man cave to a whole new level I will enjoy for years to come. My 8-year old said "I wasn't a big speaker fan before, but I am now!" I didn't know what I was doing, but Jon was very patient with me and I learned a lot. This setup makes movies and gaming out of this world! I cannot say enough good things about the customer service and professionalism I experienced. They really took their time and made me feel very special. Very fairly priced for the depth of service and knowledge you get. I am extremely appreciative and will make them my go-to resource on many projects to come. I highly recommend AV Pro Design. Don't hesitate-- give them a call!

Jon did a fantastic job with our new house. I wanted wireless music throughout the house at a…read moredecent price. He designed and installed a sonos system that combines built-in speakers with sonos one units and it works great. He also installed our TV and integrated it into the sound system. He's a great guy to work with; smart, friendly, and really knowledgeable. Best of all, he was available to address issues with the system and spent a lot of time with Sonos tech support and on the phone with me while we were working out the inevitable kinks. Everything is working perfectly now and I couldn't be happier. You can't go wrong with Jon. Highly recommended.

great guys. great team. was willing to help me understand my system from the moment they knocked at…read moremy door. and got it at a price which was very affordable. feel better looking after my family now when I'm out of town.

They're rude! I'm trying to cancel my service and they've hung up on me three times and now telling…read moreme I'm stuck in contract. This is ridiculous! I am having hard times and this is the last thing I need to be paying for! They are rude and I will never!! I do not recommend!!