I spoke with Bill on 2-4-25 and sent him the $250 fee via Zelle the same day. He did go to the…read moredealership the next day to inspect the vehicle. He called me from the dealership and said the car presented well, except the oil was only half full. He said he would not test drive the car, fearing he would damage it, and he would contact me with the report later. I was caught off guard. What did he mean half full? I looked up the engine, and it holds 6 1/2 quarts of oil, did it only have 3 1/4 quarts, or was the oil only 1/2 way to full mark on the dipstick? The next day, he emailed me a picture of a one-page report that he had taken with his cell phone that was illegible. I replied back that it was illegible and asked that he scan it and email it to me. On 2-7 I emailed him I needed the report he emailed me back and said he would send it the next day with some photos. Keep in mind, time is of the essence with a prepurchase inspection. I had recently lost out on two other vehicles because someone got them before me. On 2-8 he emailed me that his report is verbal and he would work on the report over the weekend, he did send me some photos. On 2-9 I emailed Bill that I had to make my buying decision w/o his report. It had been 5 days and I was afraid of loosing another car. At this point I had, no contract or invoice, no report, He did not test drive the vehicle which was part of our agreement. What I received for my $250 were some photos and a verbal statement that the car was nice and a verbal warning that the oil was half full. I requested a refund. He replied no refund and suggested I read his yelp profile, that his reports are verbal (this was never stated up front) and sure enough at the end of his profile it states, reports are verbal. I have never heard of such a thing. I do not know anyone who would order a pre purchase inspection and not want a written report. If you want a written report with your prepurchase inspection you need to look elsewhere.

Bill responded quickly and professionally to my request to inspect a car for me in the Phoenix…read morearea. I am from out of state and needed an inspector to qualify this car for me. He was my eyes, ears and nose! Yes, nose! I always have to ask a potential inspector if they smoke, because I need a non-smoker to first smell the car and let me know if it smells of smoke or cologne or air-freshener. If it does, I simply pay them their full fee and thank them for their time and they can go home. If it does not smell, the next step is to take good, clear photos of any flaws they see. Bill did a great job of that. I eventually decided not to buy the car. So why did I pay Bill to inspect a car I later decided not to buy? That is the nature of buying remotely. it would have cost me an entire day and hundreds of dollars to fly to and from Arizona to see it for myself. See my attached pictures. Bill found some issues, and some I found after I zoomed in on his clear pictures. Every once in awhile you can find a car remotely that is just a creampuff. This one was close-ish, but not close enough. I decided to keep shopping, thanks to Bill's advocacy for me.

Great job. Good pricing and really cool guys. I live 90 minutes away and take my cars there. They…read moreeven did the transfer case on my Porsche Cayenne. Totally recommend.

This is Jon who referred Dan to Crutcher Automotive... I have been bringing my 2006 Range Rover to…read morethem for 4 years now. What started with brakes when I first moved to Az. He allowed me to buy my own products for my vehicle and installed them. After that first brake job I brought my vehicle to them for every maintenance and repair that needed to be done. If they can repair my vehicle they can repair any vehicle... The pricing is amazing and Javier is very easy to work with. They have an amazing crew of talent in the garage and many years of combined experience and resources. I have repaired and maintained.... Today I got my Ac compressor replaced. Bill came to half of what everybody was trying to charge me. Brakes, Radiator, Spark Plugs, Fuel Pump, Air suspension strutts, Air suspension compressor, Oil Changes, Control arms , Cv axle shafts. My vehicle has been maintained by crutcher. They have never tried to upsell me anything. I have always took vehicle to them and explained what I want to get done and it gets completed. If you are a internet savvy person and want to buy your own parts they are open to that. Make sure to buy correct parts ! Prices of labor are amazing, I enjoy getting everything done for half the price minumum from every where else I het quotes from. Only negative? There has to be something . In my situation... They quote me for labor from a national standard labor hours. My vehicle can be a lil stubborn and intricate so sometimes it can take longer than promised or slightly more expensive than what we expected. Thats totally understandable with my vehicle. All in all for price point quality of the work you get an amazing deal..!!!!!!

I have only taken my car to the dealer and my retired mechanic neighbor. I researched the best BMW…read moremechanics in AZ. Eurocar popped up with the highest rating. There is a reason behind that. They saved me hundreds of dollars. They charge 30-40% less than the dealers on labor. That's huge when you have a two thousand dollar repair. I live In Casa Grande and took the chance to drive to Cave Creek. That's over a hour and a half away. Best decision I ever made! These people are very professional and knowledgeable. They used my own supplies without question and went above and beyond my expectations. My Z4 was respected here more than the dealer. My ivory interior was well protected. They had a cover over the seats, floor boards, and even the steering wheel. It was all wiped down and cleaner than I dropped it off. They replaced my oil filter housing, all gaskets, belt tensioner, idle pulley and belt. Without my knowledge they degreased and cleaned the whole engine bay! They are very honest. I had other dealer recommendations that were not as critical as they made them out to be. I probably have months before needing them addressed. Great job guys! Thank you for everything. You have another life long customer.

Fantastic shop! The Eurocar center will get my Mini Cooper and my R8 from now on. I'll never take…read moremy cars anywhere else ever again.

The staff are amazing, it was my first time there. Very friendly and welcoming people. It didn't…read moretake long to get the oil change I needed and the pricing was great. They communicate well and have been fast at responding to any of my inquiries. Definitely recommend them. I'll be returning for any future work needed on my vehicle.

I do not usually write negative reviews, especially for local businesses, but I felt it was…read moreimportant to share my experience with Revive Auto Center in case it helps others make an informed decision. I first used Revive Auto Care to replace a control arm on my Infiniti QX60. I found them on Yelp, appreciated their positive reviews, and liked that they communicated over text. That repair went well, so when my AC started blowing hot air, I decided to return. They initially charged me $100 for diagnostics and a refrigerant top-off, then told me I needed a new compressor and quoted approximately $1,200. I dropped the vehicle off on Tuesday. By Wednesday and Thursday, they still had not identified the issue, but they continued replacing parts including the compressor, condenser with receiver drier, premium line kit, secondary rear AC expansion valve, blend door actuator, cabin filter, and recharged the AC system. By Friday, the vehicle was still not repaired, and they ultimately determined that the battery was bad and not providing enough amperage to properly run the AC system. They replaced the battery and told me the issue was fixed, which naturally made me question whether all of the previously replaced parts were actually necessary. The total had also increased to approximately $2,500, and at no point during the process was I contacted for approval on the additional repairs and charges. When I picked up the vehicle Friday evening, the AC was still blowing hot air. In addition, the vehicle was revving abnormally both while driving and while sitting in neutral. It is now Tuesday, and my messages have gone unanswered. On Saturday, I brought the vehicle to Infiniti for another opinion. I was told that the AC system had been overcharged by 1.73 lbs of refrigerant, which they said was causing the issues I experienced after picking the car up. I understand that diagnosing AC problems can be difficult and unexpected issues can happen, but the lack of communication, failure to request approval for major additional repairs, and returning the vehicle in worse condition than when it was dropped off made this a very disappointing experience.

Joe and his team is amazing they do thorough job in checking out the car using computer scanners as…read morewell as visual on the car for any damages, wear and tears, accidents, timing belt and test drive to check if alignment or any code pop up while driving the car. Since I was purchasing the car out of state Joe and his team made it seamless for me to get the car. A highly recommended Joe if you are purchasing a used card to get the car checkout to have piece of mind. The best thing about My Mechanic Friend is mobile they will go anywhere instead you taking the car.. Thank You My Mechanic Friend.

I'll start by saying this business is a brilliant idea, I have bought many used cars and have never…read morehad them inspected by a third party. I'm very glad I did! I had them look at a 2014 BMW before I purchased it from the dealer. What I got back was a comprehensive list of things to watch out for as well as things to request from the dealer to inspect further. One additional great thing was they gave me a few smaller things to repair that I wouldn't have thought to look for such as window lock and trunk lighting. The inspection resulted in a more thorough dealer check and repairs that otherwise I would've bought the car with unexpectedly. Having your own experts inspect a used car should be a mandatory practice! I highly recommend My Mechanic Friend!

Best damn auto shop in the entire Valley! Full stop! We have been taking our cars there for 25+…read moreyears. We will never ever go anywhere else! Not just super friendly and now ridiculously busy, they are up front honest, give low pressure recommendations and are unbelievably fair priced! They even offer complementary Lyft rides as well as reports from Car Fax! I very highly recommend Shadow Mountain Auto Service!!

The people that work there are wonderful they kept me informed on everything that was going on. And…read morethe price of everything I would recommend them to anyone. They were very honest and up front.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

After stellar Yelp reviews (4 plus) guided us to AMC, paid over $3000 (for a broken serpentine…read morebelt, AC belts, new radiator etc., with all parts warranted per AMC). Confident and relieved we'd found a "go to" mechanic in Phoenix, one month later the car began experiencing intermittent power steering outage issues. Our son (in college and alone far from home) immediately brought the car back in, but AMC essentially refused to pop the hood, or otherwise even look at the car "unless the driver could replicate the issue". Two weeks later power steering and AC completely failed on a busy highway (due to a leaking radiator hose that ultimately fried the alternator). Paid an additional $800.00 (plus towing) to a competitor to fix what AMC should've caught. Also, AMC hours are now M-Th and of course this emergency happened on a Friday. First time Yelp has led me astray. 9/9/2026 - Owner Gilberto immediately reached out on Yelp below apologizing and asking for submission of additional repairs documentation to handle the case "fairly". To be fair, I did not go into specifics of prior phone interactions with Gilberto - owner - after the car was first towed to AMC and the had to be retowed to another shop due to AMC's inability to handle after hours emergencies (eg., no closed parking, nor key drop or other available). While all calls with were professional and courteous, Gilberto was ultimately unhelpful and disappointing (leaving us with limited options). The fact that AMC refused to do anything after the car was brought in by our son (for scary warning signs similar to the original problems) just prior to a catastrophic (towable) failure on a busy roadway is what is unacceptable. Not saying AMC is a bad business, they just really blew it. For minor car maintenance (oil changes and tire repairs) AMC is probably great. For major car repairs go elsewhere in the valley, please.

These guys are top-notch. Went above and beyond to make sure I got my car back with its new tires…read moresuper fast.

Needed minimal service but it took awhile. The place has been remodeled. There is no longer a drink…read morevending machine and the coffee is gone. But worse is they removed the water fountain! There are no water bottles either. So there is NO water or beverages if a person needs a drink. The hotter the days get this will be a real problem. Not good.

I had a great experience and would hands down recommend this place above any other place in the…read morearea, All work done in a timely manner The mechanic who worked on my car came out to tell me before and after they did the work, and the most important thing for me is that they are 100% honest.I highly recommend them !!!

Helping Hand Auto provides such trustworthy, fair, and great repair service. The owner Joey is…read more super nice and works with you to do what needs to be done to get your car up and running again. This small business really earns its name as they truly believe in helping their customers. Joey and Lupe and the other mechanics really know their way in and out of an engine like nobody's business! I highly recommend Helping Hand Auto!