Great service for repair and apple products in Los Angeles located in Woodland Hills. Purchased a MacBook Pro. David was very helpful, will be back for future repairs and other purchases. read more

What a gem I found in Woodland Hills. They were recommended by The Geek Boys at Best Buy because they don't work on phones anymore. Went there right away thinking my battery needed to be replaced, Armen plugged my phone in and told me, no it is your cord and adaptor, your battery is fine. That took less then 5 minutes. if you want great service and caring service people, this is where you go. read more

Stay away from this company. I ordered a computer back panel and later found out they didn't even have the part. What's shown online is not what you actually get. When I tried to cancel, they kept sending me in circles and told me to email support. Two days later, I received a completely irrelevant response. I went into the store, and instead of fixing the issue, the owner argued and claimed he didn't have time. After I left, he called trying to convince me not to cancel. I clearly told him to proceed with canceling and to send confirmation. I still haven't received anything. Every time I call, they argue and hang up. Be aware before doing business with them. read more

Came via a Facebook Marketplace ad: product was exactly as advertised. But, I was also curious about the place itself: always interested in a place that does repairs and parts for the full range of Apple products from iPhone to iPad to Mac (and for the Dark Side too, but that's not my bag! :) ). TEKDEP is the real deal: really good chatting, and would come here for everything from a Torx screwdriver to a full repair. Really glad to have found this place! read more

Excellent transaction overall. Easy to get to, parking in back. Good quality system, good price.

Incredible friendly service. Great prices if looking for a used computer. 12 mos warranty! Highly recommend.

I can't say enough about David and his business. My 2017 MacBook Pro kept shutting off, and it seemed like a battery issue. I paid $250 for a battery replacement, but the problem continued. From the start, I had clearly communicated that I only wanted to pay for a battery replacement, since my computer was older, I wasn't interested in pouring money into bigger repairs. After three battery replacements, It turned out the real issue was the motherboard, and to my surprise, David replaced it at no extra charge. That level of honesty and integrity is rare these days. But it doesn't stop there, when the touch bar later stopped working, instead of leaving me with a half-functioning laptop, David went above and beyond and gave me a 2020 MacBook Pro. This kind of customer service is almost unheard of. David is a serious businessman who stands by his word, values his customers, and demonstrates integrity that you simply don't find in most places. What started as a frustrating computer problem turned into a blessing in disguise. Thank you, David, and your wonderful staff,you've earned a lifelong customer! read more

I ordered an LCD for my MacBook and received a defective screen. When I contacted Tekdep about getting a replacement they insisted that the part was fully tested but I could ship it back for inspection and potentially get a refund. I paid to ship the part back within the 30 day window and have not heard back about the status of my return despite it arriving at their facilty almost 2 months ago. I emailed them over 3 weeks ago and still have not recevied a response even though they say their team will answer within 2-5 buisness days. read more

I typically do not write reviews but for this case I have to. I ordered a 2021 MacBook Pro LCD replacement. The part was delayed for roughly two months. When it came, I sent an email to start a return because the technician did not want to do the repair after that much time. No one ever responded or followed up with that email. The technicians performing the repair caved after I begged. He inspected it and confirmed the LCD was damaged and non-functional. I sent an email later that evening outlining this to tekdep. After 7 actually days (5 business days) they still had not responded so I had to call them in store and sit on the phone until some one finally responded to the email. They said I waited too long and it was outside the return date (which is 30 days). I asked for the return exactly 7 days after I received the product but no one followed up until my second request. This company has poor customer service as i had to reach out to them SEVERAL times just to get an update on initial delivery. It was not until 1 month later that i got upset on the phone that someone finally told me what was happening. This company does not keep their word. As I have several emails showing my attempt to contact and return and they just ignored it (yes i received the auto generated email the system gives, so they did receive my email). Above all, the LCD was faulty. They sell tech, it was delayed. when it came, it was faulty. When I wanted a refund, they threw their hands up and said its my fault. be warned guys read more

One time when I was a child, I found a tick on my shoulder. It had embedded itself into me and was engorged on my blood. I went to a dr who tried pulling it out with tweezers. The body came out but the head stayed embedded. They gave me some numbing shots and then took this metal straw looking thing with a serrated edge and gouged a hole into my shoulder to remove a chunk of skin, including the head of the tick. Dealing with Tekdep made me miss those good old days. I ordered a replacement Mac screen on May 2nd. Said order received and will ship "soon" for one week plus. I called, they said they were out of inventory but will get some in "soon". I said I wanted to cancel. They said someone would call me back. Never heard anything. I sent an email online...said they'd respond in 3-5 days. They didn't for about 2 weeks. I filled out a cancellation form...just never heard back. I wasn't able to cancel it. Meanwhile I ordered the screen from Apple. It cost less and arrived sooner. The Tekdep order eventually arrived and I've been unable to return it. They just don't get back to you. read more

My mom broke her iPhone 11 screen and she thought it was at the point of no return. Brought it here and they gave me a great quote and fixed it within 2 hours! Not to mention they put a new screen protector! Nice people, professional, and they do a great job. I will definitely be coming back for any tech read more

Tekdep - Mobile Phone Repair Near Me - Los Angeles, California

After purchasing a new screen for my MacBook Pro and waiting over two weeks to receive it, I received a used, damaged screen. Talked with Skyler daily, said someone would get back to me. Never did. Said David the manager would contact me, all I got was a generic return policy email. After paying to ship it back to them I had to call everyday to try and get my refund. David, the manager is the only one that could do that and had been on vacation for multiple weeks. I have still not got confirmation if they have the part I need. I had to call every day to try and resolve the issue. All and all two months of hassle, no computer fixed and the biggest run around I have ever experienced. Stay away, they will feed you a BS LA story of how they can help and a pile of excuses read more

Needed a small, hard to find part and walked onto the store. Nicholas was exceptionally friendly and helpful. Found the part for me quickly (actually provided a few in case one didn't fit correctly) and I was on my way in less than 10 minutes! Highly recommend this place for professionalism, knowledge, friendliness, and courtesy! read more

I had my iPad screen replaced there and within a couple of days it cracked from me tapping it too many times I suppose. I've never cracked an iPad from the tap of my finger until now. I called to tell them and they said they can't be liable. I won't be bringing it back there to get repaired again, especially for $165. Do your research and find another place that stands by their repairs. read more

Everyone was really friendly and nice. I will definitely return, and refer people to this store.

Arman, was great to work with , treat as really nice very professional And I had to come back after 2 months and my iphone 14 screen was replace for no charge , highly recommend read more

Came here for an emergency battery replacement for my Macbook 2019 16in . I'm so glad I came across TekDeps Store and they were able to get my MacBook's battery fixed same day ! Great prices and service. The Team here is great and friendly! Just know if you come and leave your devices here at TeKDep you're in good hands. All before the new year also !! Thanks again TekDep Team! read more

Tekdep - Macbook 2019 battery replacement - Mobile Phone Repair Near Me - Los Angeles, California

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I needed to get the back glass replaced on an iPhone 13 Pro and waited months to try to figure out where to take it. The Apple Store had initially quoted me a price but recommended I take it elsewhere(!?) Originally, the glass was replaced by a nearby store but it soon broke again even in a case. They also told me they had to remove the Magsafe magnet so that feature no longer works. I brought it for its second back glass replacement to Tekdep and they replaced it easily within a few hours. They also said they could have kept the Magsafe intact. I really wish I had brought it here originally. David and Arman are really easy to work with and friendly. Their YouTube channel is great too. The store is easy to get to on Topanga across from the Topanga Mall. There's plenty of parking in the back and an easy pathway to the front entrance next to Shake Shack. I'd bring any device here for repair or purchase from them. They're really knowledgeable and helpful. read more

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Short Version: We brought them a damaged SSD hard drive out of an old Microsoft Surface for data recovery and after months of effort, they were able to retrieve the data. Very happy with TEKDEP. Long Version: The computer bluescreened and wouldn't boot. We initially took the PC to another place and they couldn't get it to boot either, so it turned into a data recovery. The other shop literally broke the screen to get to the internals and ultimately reported back that they couldn't recover anything and just gave it back to us. We took it to TEKDEP, explained the history and that ultimately, we just wanted the data and most importantly the pictures. TEKDEP discovered that the drive itself was damaged (most likely by the previous shop) and it was going to be difficult as a result. TEKDEP originally worked on it in-house for a couple weeks. Over the course of months, they worked with two other data recovery places and ultimately were successful, we got the long-lost family pictures back. We are very thankful and appreciative to the owner David and his staff for sticking with it and continuing to try to find a solution. We highly recommend them. read more

Such a great experience with this team. I brought my laptop in for review because it was not working properly and they made it practically brand new at a very reasonable price. They definitely made the whole process simple and efficient. Thank you TEKDEP. read more

Tekdep - Mobile Phone Repair Near Me - Los Angeles, California

I'm honestly the clumsiest person ever. I've broken my phone three different times now, and every single time Tekdep has come through for me. From the moment I walked in, they've always been super welcoming and never made me feel dumb for breaking it again . They explain everything clearly, keep you updated through the whole process, and actually care about getting your device back to you as good as new. They've helped me with cracked screens, water damage, and even data recovery when I thought I'd lost everything and somehow, they always manage to pull it off. Prices are fair, they work fast, and they even hooked me up with discounts a couple of times just because I'm a repeat customer. You can tell they actually value people, not just profit. If you need tech repairs and want a place that's honest, friendly, and reliable, Tekdep is the one. I won't go anywhere else. read more

This is a small, locally owned business, which my husband and I love to support. Came here for a computer repair and left happy. David, the owner is super friendly, helpful and knowledgeable-- he's SO easy to work with and talk to so that was a plus. His store just opened this month and it is clean, organized and in a great area-- across the street of Westfield and next to the Shake Shack. Lots of parking in the back in a private, safe feeling lot. He also has lots of electronics to look at and buy and the prices are REALLY reasonable so good place to buy gifts for your loved ones or necessities for yourself. EXCELLENT customer service and highly skilled at repairs. And a plus-- like new electronics at very affordable prices. Very happy we found this place. Came for a repair and left with our quickly fixed computer and an XDR monitor. Yes, prices are that good here. Highly recommend this business! Will definitely be back. read more

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Fantastic service. We only had a week till my son went back to college so it was a semi-emergency and David was extremely helpful with my son's PC. Tekdep is not very close to were I live but it was well worth the drive. Had I very pleasant experience with David and his staff. I highly recommend Tekdep for your computer needs! read more

Computer repair? I wouldn't trust these guys to change a light bulb. A colossal waste of time, money and effort after visiting their store an exhausting and infuriating SIX TIMES for what should have been a very basic issue. After they had my precious MacBook for an incredibly long 11 day struggle, after twice failing to replace the battery, they finally swapped out the original motherboard, curiously and oddly claiming it had liquid damage (after the Apple Store diagnosed it solely with a battery issue). ALERT !!! WARNING TO ALL !!! They never bothered to ask me if I had my data backed up on a cloud. All my applications are gone including expensive software like Final draft and Final Cut. If I didn't have a cloud, all 50,000 photos, videos, documents and memories would have vanished. They were incredibly thoughtless, careless and negligent. I feel like their victim. They're called TekDep but I'm sure their customers know them as DeepSh--t since you're IN IT DEEP from the second you walk through their door. Last year, they took over the old UPS store location. They should've opened up a candy store. P.S. Read the bad reviews and remember, where there's smoke, there's fire so run away from this tragedy of a store and don't get burned. As for the absurdly false reviews touting the owner gave away a free MacBook, the owner wouldn't give away a free MacBook if his mother was on fire. read more

My second time visiting TEKDEP. The guys working there are extremely helpful, answering all my questions and giving me several options to go with. Wish I didn't have to go there very often, but they are my absolute go to for any and all computer issues. read more

Tekdep does not support their own products. I ordered a replacement battery for MacBook Pro, installed it, and followed charging instructions. Over four months the charge lasted less and less each time until it failed completely. Their warranty? Thirty days. Useless. They are offering me 50% off another replacement battery. And what do aI do when that fails in four months? Don't sell products you can't stand by. Bottom line for any good business read more

I walked into TEKDEP with a charging problem. My iPhone wasn't charging when I plugged it in. I asked for help and they cleaned my charging port and fixed my phone! They were extremely helpful and courteous. I strongly recommend this business. If you have a problem with your computer or IPhone than walk in and I promise you will be greeted with a smile and a bunch of guys ready to diagnose your issue. Thank you for being such great guys. read more

Had a great experience purchasing a used iPhone. Thank you Skyler for the swift process! read more

Tekdep - iPhone 11 - Mobile Phone Repair Near Me - Los Angeles, California

I saw Tekdep by random chance by coming back from a Verizon store on Topanga. I went in and spoke with Armond to let him know that I dropped my Android phone and my screen went black. Armond told me he would have to do a diagnostic for $60 to be taken off thefinal bill. He discovered the issue and ordered the parts and had my phone repaired and cleaned within a 6 day period. He contacted me and I payed for and picked up the phone. Armond was very professional with me from start to finish, followed up with me for porviding me with a progress report, and did a thorough job gettting my phone back in order without me losing any data. I would recommend working with Armond anytime you are in need of phone service repair. read more

Very good store, recently traded my iPhone 11 that I fixed with them to a 15 pro max, made me save a lot of money thanks to their very good prices. Thanks again guys; as well as the owner's response, I really appreciate your help David, keep up the good work! read more

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I found out about this place from an instructional video on repairing my broken MacBook screen, in the description they had a link to their site where they sold a wide selection of parts for fixing a wide range of tech products. I scrolled to the bottom and found out they had a physical shop location and it was less than 15mins from my home. I stopped In and was instantly greeted by extremely friendly and knowledgeable staff. They were able to begin work immediately on my laptop and restored it back to better than perfect condition in less than an hour. The price point for the repair service was way better than any I was quoted, even me buying the screen online and doing it myself would have cost more. Would highly recommend to anyone who needs their tech repaired! read more

Tekdep - MacBook Air rose gold - Mobile Phone Repair Near Me - Los Angeles, California

Great service , professional work, took my laptop there where Apple quoted for repairs $1200, they fixed it within few days and only charged $380 for it, would highly recommend them, very nice staff as well :) read more

I needed to recover the data on a crashed hard drive. I wasn't a simple job but David kept me informed at each step. It was a pretty serious crash that couldn't be fixed easily so It took a long time but eventually I received my data back on a brand new My Passport drive ready to upload to my computer. Thanks David for getting my data back read more

After my computer crashing I was not looking forward to walk in to the Mac store thank God I found Tekdep David was so great super helpful. And now I have one less problem to worry about. Thank you David great price and my computer is beautiful and in great condition. read more

Tekdep - MacBook - Mobile Phone Repair Near Me - Los Angeles, California

Tekdep will always be my go to place when I need something fixed. I met with David today who was super helpful and got my MacBook battery replaced quickly and at a great rate! He also kindly offered to clean out a phone of ours that had been having issues with the charger. Definitely will be coming back again in the future! read more

I brought my iPhone to Tekdep to get my front and rear screen replaced because they were cracked. They replaced the screens in a reasonable amount of time. However, within a week, my screen became extremely touch sensitive and colors would glitch like crazy. When I brought it back in to Tekdep, they told me it was because I dropped it which was not true. I ended up taking it to another local iPhone repair shop and when they went to investigate the problem, they found shards from the back that weren't properly cleaned out when I got my screen replaced and also noticed that one of the shards had punctured the battery. I originally went to Tekdep because of the great reviews on Yelp but ended up having to pay more than if I got it fixed properly at the Apple Store. read more

Amazing service from David ! He's the guy. 10/10 experience . I recommend this place for anyone that need an affordable computer and awesome experience. read more

Tekdep - New to me computer for school and work - Mobile Phone Repair Near Me - Los Angeles, California

I went to get the back glass of an iPhone 13 replaced. I have very good things to say about them. 1. The man who helped me (sadly didn't catch his name) was very nice and extremely helpful. He was the tech who worked on the phone. His work was clean and he was very hospitable! 2. The time was very on par with the estimate. We dropped it off and went to complete some errands and by the time we finished and went to pick it up it was ready. 3. The price and value is extremely worth it. For the glass replacement, labor and all it only costed $149. I was quoted $200-$250 at many other stores. They are just great and nice people! They have so many services they offer! I will definitely be back for future repairs and maybe to build a pc!!! read more

Tekdep - Business card - Mobile Phone Repair Near Me - Los Angeles, California

I just bought something online and the site didn't send me an email, or anything related to when I'm getting my purchase! Also I have a denied access to the invoice on their webpage! I tried calling the shop, but it's closed, even it's still 2pm on Saturday feb 22! read more

I had the opportunity to encounter TEKDEP about five months ago when I was looking to buy a 16 inch MacBook Pro I-9, from their ad, I saw on craigslist Pasadena for computers. The initial item that got me in the door was the fact that I can see and touch it before buying it, and possibly look at other MacBook Pros as well, as opposed to working with one person meeting at a neutral location, sometimes they show and sometimes they don't, wasting a whole day. The second thing that got me in the door was that they were actually open the day or two after the terrible fires in Pasadena and the La Canada area. I found the 16 inch that I was looking for. It was an outstanding condition almost like new, And the fact that it came with their warranty was another positive point. But what really they sold that was when I was on the phone with the owner or manager of that location, I was able to use my affirm accounts to pay it off in one year with fixed payments. Their service is outstanding. Steve Pascuzzo read more