Sad to see them go... Located in Ala Moana Center Mall level near Long's Ted Baker has been a favorite place for a friend of mine to shop and has been here countless times but on this visit I was so sad to see that they're closing their doors within just about a week left and I just had to see what they had to offer though at this point sadly there really isn't much left. Knowing for having all sorts of beautiful clothing from casual and dressy the staff here has always been very friendly and helpful as she loved the clothing as I always browsed the accessories the selection and vibe here has always been very neat and organized and suggest to give them a visit as items are now on clearance for 60%-80% off which is a great deal. Thank you! read more

Ted Baker London - Women's Clothing Near Me - Honolulu, Hawaii

Staff was very helpful & nice. Almost didn't buy the watch but end up treating myself. read more

Ted Baker London - Rose gold watch l - Women's Clothing Near Me - Honolulu, Hawaii

Received an email that their system was changing - if I didn't have a paper store credit I will be losing my credit - so, forced to use the credit. Found a shirt on sale rack with an additional 20% off - system didn't ring up shirt on sale- salesperson input sale price but not additional discount- claims system cannot give 2 discounts and shirt was mistakenly put on sale rack (there were 3 with the marked sale price... mistake)? Manager- mistakes happen was his response! Salesperson chewing gum too! Thinks we don't notice these things! Won't see me shopping there read more

I was at Ala Moana today for Veteran's Day. I was excited to see Ted Baker coming to the mall. Their clothes are gorgeous and definitely high fashion. I want his technicolor scrappy dress but it's $300. The store is a decent size. It's bright and colorful, mostly from his clothes. The salespeople are nice. They seem to cater to folks that are well dressed and seem to have money. If you come in a T-shirt and shorts, they won't bother you too much. read more

I can't say enough good stuff about this place! Beautiful clothing, pristine display, very clean store and Excellent customer service! I had tried ordering online and was willing to pay $40 shipping just to not go into the store but for some reason it wasn't taking my payment. I came in looking like a scrub. ( It was a last minute decision while running errands. ) I recieved a friendly greeting from Jason L. (that's what the receipt says) He was helpful, polite, informative about the products and didn't "hover". When I left the checkout another gentleman had come out from the back and I was thanked by everyone with a warm qenuine "Thank You". I got in and out quickly and felt like a welcomed customer. What more can you want?! Thanks guys! I'll be saving the $40 in shipping and going to the store from now on. read more

I absolutely love shopping here but some staff members just don't have the charismatic personality. When I have a dissatisfying sales associate assisting me, it makes me want to not buy anything. I found a few items here that day but I would probably go back for the other items I want when I see my favorite team working. Not to mention the person helping didn't ask for any of my information to record my purchase. I don't like that at all. I like to keep my purchases in the system. A few times back... shopping here I made a big purchase and this same person that assisted me this recent time, left a sensor on one of my dresses. I will always remember that sales associate and it's just not a great wow experience whenever I see her. I dread when I need to buy something and she's there. read more

Ted Baker London - Women's Clothing Near Me - Honolulu, Hawaii

The store manager lied to me when he said he would figure out why TedBaker.com cancelled my order. This was after his cashier was rude to me over the phone. read more

I'm not sure why the ratings for this store are so low! I wanted to look special for my mom's surprise birthday party in two days. I called ahead and made sure their suits came in shirt sizes which they do. In fact this store is the only place one can get Ted Baker suit in short sizes. If you're under 5' 7" you're considered a short. I believe the guy who helped me was named Enrique and he was being helpful! The coat didn't fit exactly right and even though they don't have an in-house tailor, he called his personal tailor and was able to secure an appointment for me in time for my mom's birthday! read more

This is my favorite place to shop for clothing and accessories at Ala Moana. The style and quality of their line is great. But it's really the staff that sets the place apart. I'm always treated as a valued guest and not just a shopper. Even when I try things on and don't buy them no one ever acts put out or hurried to move on to something else. I've received lots of compliments on my style at work and other places and honestly Ted Baker at Ala Moana is one of the reasons. Another thing I appreciate about their men's line is their consistent sizing. Once you get used to their numbered sizes it's pretty safe to purchase shirts without trying things on...though that is half the fun. I do recommend trying pants and jackets for size. I definitely recommend checking them out next time you're there. read more

I went the evening of their opening around 5:30 p.m. Before I walked in, there was a gentleman standing in front of the door holding some little cards; however, I wasn't offered anything as I walked in even though I saw other people holding them inside and filling them out. I thought maybe I didn't look cool enough or what, but I do own two Ted Baker bags. I walked around, saw the same exact items they had at Bloomingdale's. There was a DJ playing music. I wasn't approached or greeted, but that's okay as it looked busy. However, what was on my mind was what would prevent me from me from just going to Bloomingdale's or Nordstrom or some other big retailer and purchasing Ted Baker items there and get loyal reward points than just buying the item at Ted Baker's actual store? Then I thought, maybe that guy was passing out those cards in the front because I could sign up for sales, promotions, or other deals, but I'll never know since I wasn't offered one. I love Ted Baker, but no one likes feeling left out of signing up for something, especially when it wasn't busy walking in. He was standing there all alone, looked at me, but nothing. Not a big deal, but still, why wasn't I given anything? Bloomingdale's actually offers exclusive Ted Baker items that you can't get at any other store like their Hanney Paisley design. I ended up buying the Large Shadow Flora Cosmetics Case from Bloomingdale's online at 25% off, free shipping, no sales tax, and 10% off using Ebates online. I guess I'll never know if I could have gotten a better deal in store at Ted Baker or in the future. Other than that, great stuff. Always loved Ted Baker prints. read more

25 Nov '15: This is my second full day checking out the new Ewa Wing of stores at Ala Moana Center. I had stopped into Ted Baker the day before, having never heard of them previously except for the socks that my friend had received from Bloomingdale's as a free gift. Without ever seeing the Ted Baker lineup, I was immediately attracted to their line of messenger bags, which are classically-styled and constructed in early-to-mid 20th century fashion, formed from thick durable sheets of bovine (cow...mooo) leather, with accompanying leather straps and belts (with thick metal clasps) which are riveted to the case itself. The sweet short gal there by the name of Morales greeted me that evening (it could be her last name, or could be someone else as it lists this person as the cashier). She let me in on a pre-sale deal that knocked off 40% off the list price of their messenger bags - I must say, that deal got me real interested, and I settled on their oxblood-colored satchel bag (which had a reinforced case). It lists for $205; the discount knocked $82 off (wow) so I got it for $127, tax included. I filled out their customer card that promised a free gift by doing so; Ms. Morales was initially unaware of this enticement, and wasn't sure what exactly she was supposed to exchange for the privilege of having my personal info. So, she offered me a luggage tag (retailing for $50). Wow, thank you, mahalo, Ms Morales. And btw, if her co-workers or bosses are reading this, I insist you not penalize her for her generosity. After all, she DID make a sale. The store is not bright as another reviewer noted; actually the lighting is muted, almost dim. There's not an overwhelming lot of clothes and accessories in there, but what they do have is pretty nice without bordering on the metrosexual look (that was a messenger bag I just bought, NOT a man purse - there's a difference). I would have rated this store 3 stars, only because I can't normally afford to shop in a boutique store like Ted Baker. The company has definitely made a new fan out of me only because I was offered a big discount; otherwise, I would have turned off by their retail prices (I checked online and none of their stuff is discounted). If there are future in-store discounts they make me aware of, however, I will definitely walk right back in there. I have always been partial to conservative English style, and Ted Baker, being an English store, is in line with tradition. And hopefully that gal Ms Morales will help me out again - it is nice as a potential customer to not get ignored in boutique stores like I typically do (due to my appearance perhaps? Like I'm on a budget? They're right for doing so; I'm not the demographic Ted Baker goes after anyway). Ted Baker London! I am a happy fan. read more

I was so excited to finally be able to check out this shop, until I walked in and wasn't greeted and the sales associate just hovered near. My friend and I are easy to sell to and our experience didn't feel elevated at all. We picked up a couple of things but wish we could have had a high end experience while spending our money. read more

Because of COVID-19, I've been fearful of taking my elderly mother many places. Fortunately, Ted Baker offered us private shopping, which was wonderful. The store was clean, organized and well maintained. Everything was beautiful and attractively displayed. The salesmen, Ronald and Jason, wore masks and offered hand sanitizer. We felt safe and very welcomed. The two of us tried on several items and when we needed assistance with another size or whatever, Ronald and Jason were on top of things. It was very obvious that they were there to help us. The two of them worked together like a finely tuned machine. My mother and I were so happy with our new clothes, handbags and even jewelry. Thank you to Ted Baker for your outstanding salesmen. read more

The coldest store in Ala Moana! Purchased a travel bag from this store and the sales girl never smiled. Not even a thank you! Very bad service! read more

Entered at 800pm on Friday April 29 and receive no acknowledgment or greeting and not even a care from 3 of the staff. They seem busy taking inventory or doing other routine things. I was looking for a Ted baker bow tie but could not find any. Very disappointed in the terrible service level. This is not my first time there and in the past got good smiles and greetings. After a few months of opening service gets awful. I was also dressed from work in a necktie too. Hope yu can bring back some service details. I ended up purchasing a Ted baker bow tie and another store. read more

Great Ted Baker store. I really enjoyed working with the staff, Enrique in particular, to find just the Ted Baker shirt I have been looking for. I do wish they had a bigger selection of men's shoes. Overall a great place to shop while in Honolulu. read more

When I walk in I already knew what I wanted the ladies were very kind and very helpful. When I was choosing my bag I wanted though I notice walking to cashier one of the male employees looked at me like I didn't belong in the store? I mean it's kinda annoying I work in retail I can somewhat understand, but you should always treat all your customers all the same whether they dress ghetto or choose not to dress nice. I just found that kinda offensive little. I work hard to get where I am and it makes me not want to come in again. As much as I love there cute bags I would come again if the atmosphere didn't feel like people don't belong in there. read more