Took my 2020 Model Y in for a front-end noise and Rob and the team were fantastic start to finish. They did a full multi-point inspection, sent me photos of every issue with arrows and circles so I could actually see what was wrong, and clearly explained the diagnosis (torn lower control arm bushings, both sides). What sold me: they told me the upper control arm would eventually need doing but wasn't there yet, and flat-out said they didn't want me spending money that didn't need spending. A shop that talks you OUT of work is a shop you keep. Honest pricing, quality parts, no upsell, and they even caught a sidewall issue on a tire I hadn't noticed. If you've got a Tesla in the East Bay and don't want to deal with the service center, this is your spot. Found my new go-to. read more

Rob at Techzone was amazing! My car sat at the dealer for 3 days before being diagnosed. Upon inspection the dealer said they would need 4 more hours at a cost of nearly 1500.00 to diagnose the issue. Frustrated at the delays and high cost I made a few calls. I won the lottery with the call to Techzone. Rob answered, and was not only able to take my car same day, he went and picked my car up from the dealer. 4 hours later and my car was fixed! These guys are fast, honest and have the best customer service! Thank you Rob and the team at Techzone! You are the best! read more

I can not say enough good things about these folks. I had a rodent problem in my practically new car. I live in San Francisco and had a horrible experience with a local company. I found TechZone Auto online, read their reviews and gave them a call. On the phone, they transparently told me there would be a flat fee for the inspection and once we knew what we were working with, we'd discuss any additional work/cleaning needed. They were able to fit me in the next morning and when I arrived, the shop was SO CLEAN. Rob walked me through the entire process. They sent me detailed reports, images with explanations and walked me through what they found. Gave me reports to use with insurance if I needed (and offered to work with insurance directly) They had me in and out in 2.5 days. I would recommend this auto service company time and again and should I have another problem, I will be headed back. Love a transparent business who does good work and is there for it's customers. HIGHLY RECOMMEND. read more

Impressed! I came in for an alignment with some diy suspension repairs and wrong parts from online distributor. I had already been told I couldn't do the alignment, as is, by a different shop. I was frustrated. And honestly out of my element. Robert quickly identified my issues, and pointed out the wrong parts, annd talked me through the safety concerns and that techzone could rectify the problems. They Gave me an estimate including parts, and materials and a very quick turn around time, max 8 hours; possibly the next day. I got a call after 4 hours! I was road ready with a tight alignment. SO stoked! Highly recommend this shop! Great work and nice folks! Joe k read more

I visited Tech Zone Auto for the second time to get another alignment after adjusting my custom suspension. Rob was very professional and remembered my car from a previous visit. He was very accommodating to hear the updates ive made to the car and to inform me of the specifications of the alignment and tire pressures. His team performed the alignment in a timely manner and adjusted the car in the desired specified range. Rob had excellent communication and was thorough with his synapsis of the work performed. The car drives great, I highly would recommend using their services! read more

I didn't make it and had to cancel but this guy was really helpful and up for the airbag issues I had. I would definitely check them out.

My airbag light turned on. Being an expectant mother I needed that addressed asap. Safety first and Techzone helped with no issues! They were able to order my parts and install the replacement parts with no issues. The part itself was not immediately available but they called me right away when I was. Friendly guys and reliable! read more

Absolutely the best service experience I have had in several years. Rob is highly skilled and knowledgeable and professional. From the first phone contact to job completion he took the extra time to thoroughly explain everything in language I could understand. We came here from a Toyota dealership that had quoted an obscene cost to do the job and I am glad I took the time to find a good shop at a reasonable cost. read more

The person who answered my phone call is amazing! I was hoping you can help me out with my Camaro and it's dire need of having the engine recalibrated or reprogrammed. He gave me heaps of information and helped a lot. Very kind and very sweet. Had a lot of patience to hear me ramble on about some thing I didn't know anything about ! This place is also a referral from another autobody shop, so that says a lot! read more

When I say I wish I could give TechZone 10 stars, I'm being 100% dead serious. This place is absolutely incredible in every single way. From the time Rob spent on the phone with me the first time I called, to scheduling me in 3 days, to their facility, the fact that they diagnosed and fixed my issue within 4 hours, to the incredibly fair price I paid. I truly can't say enough good things about TechZone and in particular, Rob Lashin. I had a baffling front camera issue that the Ford Dealership (in St. Helena) didn't resolve. They told me I needed a new lane departure camera and new rearview camera, which I knew was BS. They wanted to charge me almost $1,200. Rob quickly diagnosed it as a faulty front camera module. And for half of what the dealership wanted to charge me, they diagnosed the problem, sourced the part, picked it up, and installed it in LESS THAN 4 HOURS! They didn't even mark up the camera module, and they got a price $150 less than what the Ford dealership quoted me. I was back in my truck by noon today. What's more, he could have easily talked me into a relatively expensive camera calibration, but he said that it really wasn't necessary and if he were me, he wouldn't do it. Now THAT'S an honest, stand-up guy. Truly a rarity in today's automotive repair world. I'm so glad I found TechZone. Best auto repair experience I've ever had in all of my 49 years on earth. If you have any simple or complex electrical, camera, connectivity, display, or suspension/alignment issue, you really need to go see Rob at TechZone. Some of the best money I ever spent and the best experience I've ever had dealing with a car issue. And did I mention his shop is so clean you could literally eat food off the floor? All around OUTSTANDING experience. Thanks Rob!!! -Thomas read more

Tech Zone, The name fits the company. I shot them an email and they responded the next day, I told my situation with my car and scheduled an appointment. I showed up before 8 when the open. Rob came out early and set up my diagnostic. they had me out of there in no time with all the answers I need to get my car back into shape. Very reasonably priced. These guys really know there way around new tech in cars. I highly recommend them. Thanks guys read more

I was referred to Rob Lashin at TechZone by California collision, for an Air Bag warning light issue. I called Rob and he got me in the next day, which helped me a ton. He did the work and had my truck fixed that day! One of the best shops I have dealt with that specializes in those types of issues. The price quoted was spot on. He does outstanding work and is very professional. And nice people. Thank you Rob, I really appreciate your time and service. If you have an issue with the airbag systems on your vehicle he's the man. read more

My car was stolen and there was damage to the interior. There were also missing parts. TechZone provided great service. The main problem was a three month delay in getting the necessary parts from the manufacturer. Techzone took care of the car until the parts were available and then promptly repaired it. Further, they sent the car to a detail shop and had the car thoroughly cleaned. The result was perfect. My car was as good as the day I bought it. TechZone staff were always polite and proactive in letting me know the status of repairs and parts delivery. I highly recommend their service. read more

Due to a branch hitting my windshield and popping the airbag cover, I wanted to have it checked. I wasn't sure who to bring it to, but this was absolutely the *right* place. Prior to starting, Rob explained what they could do and what I could expect. When done, he provided a thorough explanation, answered all my questions and provided options. He also went over how my seatbelt and airbag systems operate. I cannot thank him enough for all the info - it was a *huge* help and I really appreciate the detail he went into. read more

I had questions about airbag replacement, and Frank called me back immediately and was a prompt communicator. Even though I ended up not using his service, he provided the info I needed to make a decision about a car purchase. Frank has the heart of a teacher! Highly recommended. read more

From a repair facility ( Caliber Collision ) to another professional vehicle service provider I can say that they do outstanding work . Their customer service and knowledge is unrivaled. We have worked with Tech Zone for many years and there isn't a single complaint that I can think back to. Rob and his team have always been trusted to get the job done and when we have appointments for any electrical or safety restraint system work, they are always prompt, straight to the point and handle business. Being in the repair industry, this is vital ! Highly recommended! Thanks for everything guys, what a solid team you have! read more

Techzone is the place I sought out, for a Tough Diagnosis of an Airbag warning light in the Instrument Cluster. Never a good thing! Having contacted a couple places previously, I Trailered the Explorer over 100 miles, to these Folks. I am a former Journeyman Auto Mechanic, but not "fluent" in Airbag. I could tell on the phone, the People running this Shop are Top Notch. Very Professional, very up to speed on these systems. They got on the Job on the appointed Day, called me with the Diagnosis. Unfixable!! Due to required parts being unavailable from Ford. Holding the highest standards, they won't use Junkyard parts, which I agree with. This Vehicle was to be for my Granddaughter, her Safety is my concern. It is their concern as well. I so appreciate their high Standards and Professional approach to these complicated Systems. Techzone is the only place I need to know about, going forward. THANK YOU, Matt and Rob! Rick Pahler read more

I just had my steering wheel on my jaguar replaced here. Rob was very thorough from beginning to end. His way of communication was very professional and the work was completed earlier than promised. He took his professionalism in customer care and I am very impressed by it. I will definitely come back here for any future automotive work. No more searching around! read more

I was very impressed with the efficiency and professionalism of Techzone. Rob is polite and evaluated my problem easily. The workplace is spotless. Definitely would return as customer. Thank you for excellent service read more

These guys ABSOLUTELY rock!! I stopped by on a whim to inquire about a headlight replacement. I am active duty military and recognizing that they did the job right on the spot. Quite frankly, I'm not even sure if the problem was necessarily in their purview. These guys were fast, friendly, and downright hasty and professional. I highly recommend giving these guys your business! read more

The tech did his job, but Rob the person I spoke with the day before, didn't even mention to me after I told him my mechanic diagnosed the OPDS sensor that this had been recalled. I think that is pretty shady of him not to have said something like "Before I charge you $125 check for a Service bulletin recalling the OPDS sensor". After all he is an airbag "expert". I think it is pretty shady and that is why I am taking the time to write this review. It is only one person's opinion and you can take it anyway you want, but I hope this helps you decide whether you would use AIRBAG SERVICE.COM. I am giving them two stars and not one because they did do what they said they would do in a fairly timely manner. I am also a business owner and try to do my best to save my customers the most I can when they are trusting me to do so. I took it to Acura and they repaired everything FREE of charge and even gave me a loaner after they mistakenly called me to pick up my car when it was not completed. Their diagnostic charge was $155 and that was waived when they found out that the OPDS sensor was bad, due to the recall. On September 9th I received a call from Matt the owner of the company. He explained a few things to me and I explained a few to him, after our long conversation we concluded we agreed that there was a major misunderstanding on both of our parts. He offered a full refund and apologized for the misunderstanding as I did. I just wish we could have resolved this long before I had to post a crappy review. Matt made things right by making the call and it was much appreciated. He understands like myself that independently owned business rely on their reputations, trust and customer service for revenue and future business. read more

I have a 2003 Toyota Corolla for which the airbag light came on at about 100,000 miles. All online advice seemed to say get it checked out by the dealer. The DIY advice required excessive tinkering and the purchase of a code scanner (different from the check engine light scanner), and so I went to the Toyota Dealer. DONT DO THIS. LEARN FROM MY MISTAKE. They looked at it and told me that I needed to replace the air bag assembly - over a thousand dollars - no explanations - just a couple of error codes and a recommendation to replace the air bag assembly. I wasn't quite convinced and after some googling came across airbagservice.com and decided to get a second opinion. They seemed quite trustworthy from their reviews and the website. When I called, I happened to speak to Matt the owner who was very polite and told me about their mobile service where they could drive to your place to do the diagnostic. Since I live in San Jose, I took it and promptly the next day they were over. He checked it out, and after about a half hour, clearly explained to me what the probably issues were and the current and history codes that were showing up. In addition to trying to find what the issue was also looking to see what might have caused it, since the codes that were coming up were rare for a Toyota. He said he was going to troubleshoot a little more. Twenty minutes later he tells me that he has fixed the issue. It was continuity problem in the squib circuit, and cleaning the circuit took care of it. He charged me nothing more than the mobile consultation fee (under a hundred and fifty bucks). All the time while he was there and I spoke with him, he seemed professional, knowledgable, and genuine and communicative. I was very pleased with the service, professionalism and the fact that he saved me over a thousand bucks. Moral of the story: Air bag issues - go here, and don't go to the dealers, dealers only want to screw you by making you buy parts. read more

I had a steering wheel issue that required removing my airbag. Matt was great and efficient in helping me out. So glad my mechanic referred me here. read more

Rob did a great job fixing our Jeep Wrangler air bag system. He communicated clearly, and documents estimates prior to doing any work. He even answers the phone which is rare these days. We had a complex series of options due to the vehicle age and Rob helped us navigate a solution. He insured our costs were managed along the way. Highly recommend Techzone! read more

I will NEVER take my truck anywhere else but here for my airbag needs. They have been over and above expectations. I have brought my truck back twice for follow up appointments....and they refused to let me pay for both visits. Both times they said "we would rather our customers be happy" I am very very happy. Matt and Rob have been patient and fantastic. Every time i came in they dropped everything to help me. If you have an airbag need .... don't go anywhere else. read more

This is in regards to the comment that was left by Matt/owner on my previous review. Wanted to comment on the fact that he said he tried to contact me about my bad (overcharged, unessasary labor, faulty equipment) experience with their service. HELLO in no way shape or form did you tried to contact me buddy. So please do not post comments that are NOT TRUE. So you go ahead and claim to be the (airbag specialist) that you think you are and continue to overcharge your customers. read more

The best place EVER!!!! Honda quoted me $2700. Airbag service fixed everything for $95. Thank you. your service is fast and extremely efficient! read more