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    Husteads Auto Body - Concord

    4.6 (97 reviews)
    Open 8:00 am - 5:00 pm

    Services - Husteads Auto Body - Concord

    Bumper repair

    Collision repair

    Auto customization

    8 More Services

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Paint and scratches

    Vehicle painting

    Auto steering and suspension repair

    Rear-end damage

    Husteads Auto Body - Concord Photos

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    Condensation used defective lamp and they still want extra fees when the estimate included a new lamp
    Maria R.

    If there is a 0 star I would rated or worst. This business is terrible. Stay away from this body shop. I got an estimate for new parts and they installed used parts and blamed the insurance when they paid what the estimate was. Lack of communication with the customer. Took for ever to get back my car. After I received estime Cory kept asking additional charges to the insurance without keeping me informed taking months to repair a minor cosmetic accident terrible communication until I followed up with him. Once I pick up my car it had a condensation inside the used and defective lamp they installed and of course blaming the insurance for it. They estimated new parts and install used parts. After weeks have to bring back my car leave it for weeks there even they didn't even have the replacement lamp then they couldn't figure out if it was a fuse or the power supply of the lamp or why wasn't working after it was installed. In the mean time he is requesting 2 K extra lamp to the insurance without crediting the use defective lamp bring it the estimate over the value of my car to a point that my insurance decided to total my car due to additional fees after the estime. They communicate with insurance and request all these additional charges without letting the vehicle owner know. Still want to bill additional fee for fixing and keeping the used defective lamp. Very disappointing service and dishonest business.

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    1 year ago

    I visited Husteads Auto Body today they Melissa was courteous and helpful thank you Husteads

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    Page 1 of 3

    Ask the Community - Husteads Auto Body - Concord

    Review Highlights - Husteads Auto Body - Concord

    Rich advised me to get touch up paint from the dealership and let him try and buff the scratch out before we take further steps.

    Mentioned in 33 reviews

    Read more highlights

    DentPro Colors

    DentPro Colors

    4.9
    (237 reviews)

    It can be very scary when shopping for the right car repair shop to meet your car care needs …read more Especially if you have a German vehicle that needs minor bumper repair but requires quality service when you're not looking to spend the money that the dealer would charge. While searching for the right repair shop, I came across Dent ProColors. from the initial contact this business felt right. After emailing DentPro Colors, my car pics. I took my 2021 Mercedes-Benz C300 in for the service care I needed and I am so happy I did. My fears were erased. They are so friendly and really make you feel at ease. With any concerns or questions you may have about the work that has to be done? And must I mention all this was done in a timely fashion. I needed to get my car back rather quickly and they made that happen for me. I am so happy I choose this business. Wow, the craftsmanship is superb!! Thank you, Mrs., Anna, and Matt. For meeting my car care needs. Your new customer, Teresa Meridi DentPro Colors I highly recommend!!! Fivestars

    Anna and Matt were awesome to work with! We brought in our 2000 Ford Excursion with extensive rust…read moreon the roof and a peeling hood and other spots around the truck that were missing paint. They communicated every step of the way and our truck looks AMAZING! No more rust, hood not peeling anymore and an overall fresh paint job. They were communicative the whole time and took great care of our truck. Josie booked our appointment and we came in for an estimate. Matt was very knowledgeable and answered my many questions. We then went to two other places to get estimates and while the other places were SLIGHTLY less expensive, their work and customer service left a lot to be desired. It was a no brainer for us and we're happy with our choice! The fact we could support Anna and Matt, a family run business with ties to the community, was icing on the cake. Thanks to all the workers too that helped with our truck!

    G&C Auto Body

    G&C Auto Body

    3.8
    (41 reviews)

    I got rear ended two times in 6 months and we took both vehicles to this shop for estimates on…read morerepairs and both times they were ultimately deemed losses. The first time I understood, the car was old. I had no problems with the service and returned to them again for my next car. I had issues with the service from the very beginning, some of which were also due to lack of coordination with insurance companies, but overall I did not like the shop's handling of it. Insurance sent over a request for a work order, but then erroneously cancelled it. I called to set up an appointment to bring in my car and G&C told me they could see the work order but it was cancelled. I set the appointment date and contacted the insurance to say the autobody shop thought this work order was cancelled. Insurance guy texts me back that it is uncancelled and then set me up with a rental car to start the same day as the appointment. Well, I went to the appointment a week later and g&c said the order had never been uncancelled. This ultimately is the insurance's fault I guess, but some sort of failure of communication between all parties took place, and I wasted my time bringing in a car to an appointment where they didn't have permission to evaluate it it. I left and got things straightened out-- brought my car back 2 days later, not a big deal, and the insurance approved the repair estimates. Then g&c increased their repair estimates, but it was still covered. Next g&c had to get a part for my car which took time. Then that part came damaged/not up to par. Great, thanks for looking out for me. They had to order another new part, which took like ten days to arrive, while my car is just sitting there and I'm still in a rental. Finally it came in and then they started to actually work on my car and suddenly they told the insurance my car was a total loss. This turned into a big ordeal where that insurance company had to tap out and we had to change to our insurance policy covering the claim, but during that whole process NO ONE from the autobody shop bothered to call me or reply to my texts for nearly two weeks. I specifically texted them for updates/explanations and was not responded to for days and days and then I had to call THEM for them to explain to me it wasn't just the cost of repairs that increased, my car was irreparable. This car was only a few years old and had 12k miles on it. I don't know what happened to it after, but I imagine it still had life to it, since it was still perfectly drivable. I don't know cars, but it probably sold well as a salvage car. Sus. Anyway, this shop kept my car for a MONTH AND A HALF, didn't communicate with me for the last two weeks, got paid to store the car while doing nothing most of that time, and wasted my time by not accurately accessing the damage. I am not someone who normally would write a negative review, but looking back I really am dissatisfied with my experience with this business and God forbid anything happens to my new car, I will not be returning here again.

    I used the AI "assistant" to set up an estimate. On my first visit, I probably should have known to…read morejump ship when the woman working there was dropping f bombs before 8am. They took pictures & sent me an estimate. I was in a minor fender bender. They wanted to replace my rear bumper with an after market bumper & claimed that it wasn't cost effective to repair it. When I advised that my insurance company wanted me to go through the at fault insurance company, that's when it really went downhill. The at fault insurance company assured me multiple times that G & C had what they needed. No joke - I went back & forth between the two with each other claiming they "didn't know what they were doing" 5 different lengthy phone calls, plus my own insurance agent called them three different times. One was the day before my appointment to get it fixed and the at fault GEICO agent assured me they would contact G&C to make sure everything was good to go for my next day appointment to get the car fixed. I texted G&C three days before my appointment (after quite a bit of text communication) to see if I needed to bring the car earlier for better pictures or if they needed anything else before my appointment. I got no response, so assumed my appointment was good to go. I had a rental car reserved. When I showed up for the appointment, I was told it would be a few minutes. I then heard them say they were going to call GEICO and they didn't have what they needed. Really?!? 5 days & you can't contact GEICO for whatever it is you need? You can't call, email or text me back & tell me you still don't have what you need? I tried calling the adjuster that I had spoke to the day before that had assured me they were going to make sure my appointment was good to go and as I was leaving a message for them - I was informed by G & C that they were still on the phone trying to get "what they needed" from GEICO - then they proceeded to chat with whoever they were on the phone with about a different (Tesla Cyber truck) vehicle. I asked if I should just return to work and they could reach out whenever they got what they needed & the reply was: "I don't want to waste your time." I texted on my way back to work to please let me know when they got whatever they needed & never heard back. You already did waste a ton of my time. You didn't communicate. You didn't make an effort, nor did you seem interested in actually repairing my vehicle - which is fine but please be clear from the beginning that you don't want to do business with me. I had to cancel my rental reservation, which made it clear that G & C had not communicated with them at all anyways. I got an appointment with another auto body shop within a day that agreed to repair (not replace) my bumper instantly & helped me with my rental. They had zero issue getting "what they needed" from GEICO. If all you want to work on is Teslas, then only be a Tesla repair shop - please don't pose as an any vehicle insurance auto body shop and/or let incoming patrons know you are not interested in helping them from the get go.

    California Collision

    California Collision

    4.9
    (516 reviews)

    Once in a blue moon lunar eclipse you come across a business run so well it raises your bar of…read moreexpectations high and deep inside you know you will be coming back. Practically unheard of for an autobody shop! California Collision is one of those unicorns. My only regret is not hearing of them sooner. Reflecting back on my involuntary experience of being the receiving end of a rear-end collision on the freeway, California Collision was the clear stand out. Not only did they get my BMW back on the road like it never happened, they handled it like a concierge would. Take that from a regular business traveler that works in the private equity world. George and Team handled everything in my best interests. They are an honest to goodness family business; the real deal- they all share the same last name. The first thing George did during the drop-off process was insist on giving me a walk-thru tour of the *entire* shop and work area. Other shops hesitate and deflect with these requests but George volunteers it first thing without even being asked. After using the restroom on the way out, there was not a corner I didn't see. Communication and customer service is first class- my calls, messages, and emails were always returned in a timely manner. They dealt with insurance and the car rental. I didn't have to do anything besides provide approvals. The job was done exactly how I wanted and even exceeded expectations. My BMW is older now and I expected aftermarket parts but I ended up coming out with all OEM parts at 0 expense to me. Even my optional factory/ OEM+ M-division performance parts were handled. Color match and fit were factory perfect. George is a perfectionist and personally inspects your vehicle after work is done and only releases back to you after it passes his high expectations. I have never ever ever been spoiled by a body shop like this.

    I reached out to George the moment my husband's parked truck got hit in front of our house. The…read moredriver of the other vehicle instantly admitted fault but it didn't make dealing with the insurance companies any easier. We went through our insurance company thinking they would advocate for us and that they would make the process easier. They actually did the opposite. George and Angelina were our contacts at California Collision. They were AMAZING; super responsive, professional yet very personable!! I can't say enough about how great they were while we navigated a stressful repair through our insurance company. They used new Ford OEM parts for the repair vs used or cheap aftermarket parts that didn't fit properly. I never thought our insurance company would try to use the latter but they did. George and Angelina amended a supplement list with them 6 times to fix the truck with the correct/best parts instead of the cheapest. The truck came out beautiful; my husband and I were thrilled with how it looks and handles! The truck looks amazing but it also was mechanically repaired perfectly as well! We are VERY pleased we used California Collision for the repair! They totally go the extra mile for their customers. They even dropped the vehicle off at our house when the repair was complete. Highly recommend!!

    Husteads Auto Body - Concord - bodyshops - Updated July 2026

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