Not someone who generally reviews anything, but this one was worth the rating and time Martinez Auto Body went out of their way to take care of my car and above what was expected! Definitely great benefit to the community of Martinez Will be back again should I ever need work done read more

My car repair is awesome. Everything fits perfectly. The paint work is gorgeous. Communication during the repair kept me up to date on progress, and the work was done on time as promised. read more

Started off with a cost proposal from an auto body shop in Walnut Creek. Ended up checking in with Martinez Auto Body as I'd had friends say how happy they were with attentiveness, consideration and pricing with other businesses in Martinez. These guys were fabulous. Suggested options, shared information to help in decision making, fair, reasonable cost, flexible, great customer service and excellent workmanship. Highly recommend. They're in business for the right reason: to provide excellent services their customers need. read more

I had a really great experience at Martinez Auto Body today and wanted to share. I stopped by because I had some concerns about my car after a couple of minor incidents where the side panels had popped out. Sean was incredibly accommodating from the moment I arrived. He took the time to look at everything carefully and was genuinely happy to help. Not only did he address the issue, but he also put new clips on my side panels and got everything back into place. The before and after difference was amazing, and I really appreciated the care he took while working on my vehicle. On top of the great work, Sean was just a pleasure to talk to. We had some great conversations while we were figuring everything out, and it really felt like I was dealing with people who truly care about their customers and the community they serve. Martinez Auto Body feels like a true friend of the Martinez community. It's so nice knowing there are businesses like this right here in town that genuinely look out for people. I'm extremely happy with my experience and would absolutely recommend them to anyone who needs work done on their vehicle. I'll definitely be coming back here for any future issues with my car. I'm proud to have a shop like this serving Martinez. read more

Martinez Auto Body - After photo- Thanks Sean! - Body Shops Near Me - Martinez, California

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I was in a bit of a fender bender shortly after getting my new car. Going through insurance companies I ended up at Martinez Auto Body. Honestly, it was such a great experience (although I hope I won't need to see them again). They took very good care of me. I was quoted right away. They estimated that it would take a whole week to repair, but I got a call 3 days later and it was all done. They made sure I was all taken care of. Definitely recommend! read more

Martinez Auto Body - Body Shops Near Me - Martinez, California

I used Martinez Auto Body to repair significant body damage to my 2021 Toyota Camry hybrid from a hit-and-run accident. I am extremely demanding and have very high standards for auto body repair. This is a family owned business that has been in operation for fifty years in downtown Martinez. They were recommended to me by a friend. I was never disappointed from the day I dropped the car off to the day I picked the car up. They handled all the issues with my insurance company to make sure that I got the car back in showroom floor condition. They delivered the car on the agreed to timeline and when I picked it up it had been cleaned inside and out. My grateful thanks to Gary, Sean and David. They kept in touch with me every step of the way, no less frequently than weekly. I highly recommend this auto body repair shop. You will not be disappointed. read more

I can't say enough about Martinez Auto Body. Excellent customer service and quality of work. Shaun was fantastic keeping me updated on the time line. The process was very quick. I would give 10 stars if I could! read more

Martinez Auto Body is the best. Mark is the nicest and most helpful person in this industry I've ever encountered. My car came back looking better than before my accident. Pick up and drop off of the rental car was seamless, and that's all thanks to Mark. Couldn't recommend this shop more. Thank you Martinez Auto Body! read more

I had minor damage from being rear-ended before Christmas. I got an estimate from the insurance company's recommended shop, then took it to Martinez Auto Body because of their universally glowing reviews. Now I am adding one of my own. Prompt, professional, friendly and communicative. They (Sean) ran the project beautifully and the result was excellent. Highly recommended! read more

If I could give these guys 10 stars I would! First time I've had to file a claim and things could not have went any smoother. My car had been broken into twice and found Martinez Auto Body. Excellent customer service from Nick and Sean since the minute I walked through the door. I was given constant updates and the repairs turned out better than I had expected. They even went out of their way to clean my car (twice) which I had left dirty on purpose to prevent further break-ins. These guys are pros! Highly recommend! read more

The team at Martinez Auto Body is very professional and helped me navigate the confusing process dealing with my insurance claim. The repairs completed for my Lexus are perfect. The staff is very knowledgeable and the customer service and communication is superb. I highly recommend the auto body repair services of Martinez Auto Body. read more

Martinez Auto Body - Before - Body Shops Near Me - Martinez, California

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Walt from Walt's Adventures reporting in from Martinez, California. My transport can get some bumps and bruises when I am adventuring. This happened to me recently so I took my ride to Martinez Auto Body. This establishment is professional, has great customer service, and returned my car back into my possession sooner than expected and in clean condition. I dare say that I thought that I smelled that "New car smell" upon closing my door. If you need body work performed then look no further that Martinez. They will get you on the road sooner rather than later. read more

We are so pleased with the service and repairs made to our vehicle. We carefully looked at the outcome and have to say it was perfect. Years ago we had repairs on another vehicle with another body shop and the results did not come close to Martinez Auto Body. All staff members were very professional and knowledgeable. Excellent communication. We fully recommend Martinez Auto Body. Joseph and Tien read more

Martinez Auto Body - Body Shops Near Me - Martinez, California

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I stupidly broke my driver's side mirror when exiting a parking garage. Martinez Auto Body taped it just before closing Monday to keep me safe, ordered a part Tuesday, and called Wednesday morning ready to replace. I recommend! read more

I've always heard positive things about Martinez Auto Body so when I found myself in the situation of needing to go to one (someone scraped my bumper in a parking lot) they were top on my list. Spoiler alert...they lived up to all of the raves! They were incredibly nice and professional. Luckily in this case it was just superficial scrape marks that were able to be buffed out, but in the event I ever need a body shop they get my top vote and recommendation! I can't thank them enough for their help and expertise. read more

* Professional * Trusting * Small Business I needed to get my SUV fixed and I didn't know who to call. A friend of mine has many cars and I remembered that he uses them. I called and was able to bring my SUV in that day. Unsure of what I needed done Mark (estimator) walked me through what needed to be done to make the SUV whole. With in minutes I knew I was at the perfect place. The turnaround time was great! Easy-peasy! Mark and the staff at Martinez Auto Body have my business moving forward. I also like that they are a small business. read more

When my truck got hit, I wanted to take my business to a local shop. I randomly walked in and Mark welcomed my unscheduled visit to request an estimate. These guys made the process so easy and simple. It was always easy to communicate with them the entire process . They worked with me to make the timing convenient and easy to work into my schedule. Most importantly, the quality of the work was truly excellent and was never rushed. I have used other body shops in the past and always had a feeling that something was not done exactly right. These guys gave me the no compromise experience that I have been looking for. I highly recommend Martinez Auto Body to anyone who is looking to get things done the right way. This is a great family owned small business that we want to keep in our town. read more

Martinez auto body is great! They made me the process very smooth they called me and updated me at every step of the process. Every time I called someone always answered the phone right away all my questions weee answered in great detail. When I picked my car up I was surprised to see how they made it look just as it was when I bought it. If I ever need auto repairs I will definitely be bringing my car back, and will be recommending this shop to anyone looking. It was a struggle to get my insurance company to allow me to take my car here but it was worth the struggle. read more

Martinez Auto Body - Body Shops Near Me - Martinez, California

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The professionalism at this business is amazing!! I called them Tuesday distraught. I was able to bring my vehicle in Wednesday morning and they were calling me Friday morning telling me my vehicle that's ready for pick up. Can you believe that? Less than 3 days They went above and beyond and dealt directly with my insurance provider making sure all the appropriate paperwork was submitted saved me a headache and a bunch of extra work. I am more than satisfied with the job they did and would recommend them to anyone. read more

Martinez Auto Body - After. - Body Shops Near Me - Martinez, California

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Needed some deep scratches repaired. Called and had the car in the following day. It was ready in a week and it looked beautiful. I am totally pleased. Dan was professional and a pleasure to work with. I'd highly recommend this shop to anyone needing work done. Thank you, Vickie Ward(Botsford) read more

I've been to Martinez Auto Body many times for service and they have gone above and beyond every time. They always keep you updated on the progress of the repair and keep you in the loop between them and the insurance company. The repairs are always factory fresh or better. I highly recommend them you will not be disappointed with the process or the quality of work they perform. I give them a 10 star review if 5 was the highest quality. Martinez Auto Body is by far the best automotive shop I have ever dealt with and their customer service is 2nd to none read more

If I could give Martinez Auto Body 10 stars, I would. They are simply the best! Dan helped me from the moment I brought my car in for an estimate, to the moment I picked up my car once repairs were done. I received constant updates, from keeping me updated on when all parts were in, to constant updates during the repair process. The shop is very clean, the entire staff is very professional and friendly, they put me at ease in what could have been a stressful situation. I will definitely come back if I ever need their services again, and will definitely recommend them to everyone I know. read more

I unfortunately got into another accident in the same BMW that Martinez Auto Body had repaired for me before. Since I had an amazing experience last time, as well as their work being impeccable, I decided to immediately go straight back here again. I got towed directly from my accident scene to Martinez Auto Body just in time for them to open and they immediately got to work assessing the damage and taking my car in with my insurance claim (they work directly with State Farm). It took some time this time around to get all the work done, but that was expected what with all the supply shortages. Most of the time was them waiting for parts as they get work done quickly and properly. My car was to be picked up today and when I arrived in the afternoon it wasn't ready yet. They were still waiting on the last part. Which again, not their fault! I left and they called me less than a couple hours later and said it was ready for me to come get so I could have it for work over the weekend. Speedy service to get it done ASAP but done RIGHT! I will always be returning to this place of business. Family owned and run since 1952 and it shows! They settle for nothing less than perfect for your finished vehicle! I HIGHLY RECOMMEND THIS BODY SHOP! read more

Absolutely the best company. Everyone is wonderful there and make very painful processes very easy. I will never take my cars to another shop again. read more

This place is as good as it gets! I bought a 2014 infiniti q50 and there were parts on the front bumper/under the hood that were broken and missing. They gave me a free quote for the repairs and the best price you could get to fix a car like this. Most auto shops are expensive and take advantage of your ignorance of how cars work and the different parts that need fixing. Most importantly Martinez Auto Body was honest and had the best customer service I have ever seen in an auto shop. Gary and Sean were exceptional people that helped me with every little thing I needed to be completely satisfied walking out of there. The repairs looked great and I also got my headlights cleaned as well as some scratches buffed out. My car looks brand new thanks to them. read more

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I went in for a quote on scratches. Nick helped me the whole way even communicating with my insurance to make sure I wouldn't have to pay anything beyond my deductible. In the end, I decided not to get the repairs and they were very understanding. Top-class service through my entire experience. read more

The service that this shop puts out is second to none. They are very friendly, and courteous. My wife's car had the pleasure of staying at their shop on two different occasions, the jobs were done to perfection and they perfectly matched the rare paint job that is on our car. Sean is an awesome person, he comes across as though you have known him for many years. He gets back to you when he says he will, goes the extra mile when talking with insurance companies and when they found some precious repairs they recommended that we give the other shop a chance to fix their mistake. All I can say is if any of my friends needs a body shop, they are who I recommend. Thanks guys for your top notch quality repair work. Rick and Sharon B read more

I had a minor accident last year and broke my rear right side tail light, scraped the bumper and it also was off the hinge. Well as we all know, Co-Vid 19 happened along with other of life effects hindered me from getting it repaired. By luck, I started a new position in Martinez and had passed by this place a few times. I seen they had excellent reviews and not to far from where I worked so I went over and had Sean take a look at the damage. He gave me a quote which was $1,000.00 less than the quote I had received from a different place a year ago. He called to give updates as the repair went along and I got my car back in less than a week. I would highly recommend them for car repair or paint job. read more

I got into a fender bender and had some damage to the front end of my vehicle, and now you can't tell that anything ever happened. The work was of great quality, and this place was very reliable. All repairs were completed exactly according to schedule. read more

We were hit in a parking lot destroying the driver side door. The guys at Martinez Auto Body did an outstanding job with returning the car to the condition it was in prior to the incident. You often cannot truly know the quality of Company's level of service until you have an incident that leads you to test said service. When we got the car back as stated the work at glance was superb, yet when we drove the next morning we noticed that the side view window on the side that had the work done was shaking a bit. The guys were so fast to have us come in and within 20 minutes they had fixed the mirror and bought my wife and I Starbucks coffee while we waited. They got an A+ in Customer Service as they proved with us and our VERY minor issue, we strongly reccomend them!!! read more

I brought my car here after an accident with the expectation that they would assess and restore all of the damages to pre-accident condition. I was first given an itemized invoice for all repairs needed on the automobile as a consequence of the accident. Gary first stated that I needed my muffler fixed but that the part would take a long time to arrive and that I would need to pick up my car and drive it until then. I agreed, but when I arrived, he wanted me to sign documentation declaring that all repairs had been made complete and the shop would not be liable for any damages after my vehicle left the parking lot. I was hesitant to sign this because we were still waiting for the muffler to arrive. I raised my concern and asked for amended documentation indicating solely completed work, but he was unable to supply this at the time. We agreed that my car would be kept at the shop for another 2-3 weeks until the muffler arrived and was installed. About two weeks later, I received notification that they had my car assessed by a "third-party specialist" without my authorization and that my muffler did not need to be repaired anymore. After having no car for two weeks and battling over the invoice, they eventually agreed to reimburse me for the part damages that reportedly occurred. To avoid problems, I would bring your automobile to a shop that is committed to repairing the parts they agreed to replace and does not utilize another technician to repudiate their prior assertion. read more

I dropped off my black 4Runner a few months ago and they were awesome. Claims easy, matched the pearl black OEM paint perfectly. Would definitely recommend:) read more

OUTSTANDING service! From the initial quote, to handling matters with my insurance company to repairing my vehicle like new. Gary, Dan and Sean made my experience the best. I will definitely refer all my family/friends to Martinez Auto Body for sure. read more

This is the one stop shop - I mean, the service, workmanship and turnaround time truly outshine other places I have been. Needed a dent repair on my company car. Sean (and everyone else) were so pleasant, knowledgeable, helpful, timely.. every positive word you can think of.. you can apply to Martinez Auto Body. The repair took a few days, was cost effective and the car looks like brand new. Highly recommend! read more

Martinez auto body is the perfect paint shop. Fast, Reliable, and awesome people. They painted my GT500 bumper for my 2015 mustang and it came out awesome. Didn't require any hood/ fender blending and it was a perfect pint match. They took the time to do a perfect match job and the price was unbelievable. They went out of they're way to fo this for me at a bad time and still got the job done. read more

Martinez Auto Body - GT500 bumper painted by Martinez Auto Body. - Body Shops Near Me - Martinez, California

They did a amazing job on my car after a accident. The customer service was superb! Will definitely use them again for any car repairs

I was referred to Martinez Auto Body by my mechanic (Chad at AA Automotive in Concord) when the front passenger side of my Volvo flooded last year. Sean quickly assessed the situation (turns out it was an issue with a clog in my sun roof) and fixed it within a couple hours as I waited it out at a local coffee shop. I was in again recently for an issue with the weather strips on my car door. Sean immediately recognized my car and asked me if I ran into any further with my sun roof (such a good memory, and definitely made me feel like I was in good hands and a valued customer). Getting my car serviced at Martinez Auto Body is well worth the drive from Oakland, and I'm constantly referring others! The customer experience is amazing - Sean thoughtfully talks me through the issue and his recommendation (which is always very pragmatic, with a focus on the most cost-effective solution). He also gives context around his advice, which is super helpful for someone like me who knows next to nothing about cars. Thank you to everyone at Martinez Auto Body, and especially Sean! read more

Sean helped me in a pinch. I was traveling when a piece of sheet rock hit our van. Sean took real good care of me. Very knowledgeable and sympathetic. I would highly recommend these guys!!! read more

I can't praise Martinez Auto Body enough for their excellent customer service. They are responsive, flexible, willing to go out of their way to be helpful. It is obvious that they love the jobs and they pass that warm feeling onto their customers. While in the office I witnessed a few times how kind and respectful they are to their vendors as well. You can't go wrong with hiring Martinez Auto Body to do your work! read more

Great experience in my recent interaction with Martinez Auto Body. Their team worked seamlessly with State Farm in administering my claim from estimate to scheduling the work, to having my car ready on time, on budget and looking fantastic. I got a follow up call from the owner, Gary Hernandez, to make sure that I was happy with the quality of the work and with my experience at this great Body Shop. Their shop is clean and well organized and their office staff were professional, courteous, and efficient. As well, they washed and vacuumed my car! A Five Star experience from top to bottom. This is now my go to spot for my auto body needs! read more