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    Bay Area Auto Services

    5.0 (3 reviews)

    Services - Bay Area Auto Services

    Auto detailing work

    Bumper repair

    Auto frame testing

    Bay Area Auto Services Photos

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    Autopia Car Wash - Martinez - Roof

    Autopia Car Wash - Martinez

    (142 reviews)

    I'm surprised at the negative reviews. Been coming here for years. The lady who you check in with…read morehas always been pleasant and efficient and I have always been happy with the quality of car wash. Very detailed and thorough

    Unfortunately, the recent negative reviews for this carwash place are all reasonable. As someone…read morewho's been an on and off regular for years, I no longer intend to renew my membership after today's despicably unprofessional customer service. The moment I rolled down my window, I was greeted with a smileless welcome from a grumpy old lady I've never seen before, irating that I buy their $300 detailing package. I declined, which she was tangibly upset by. Instead, I asked to buy a one month membership, with the stipulation that it be cancelled right away, as I do not want the membership renewing on its own. The old lady immediately rejected. I asked how then would I cancel it. There was no response on how, implying that I was not free to cancel it. I explained to the old lady that another worker had already allowed this stipulation before, and to go check for herself. The old lady comes back to tell me that they do in fact sell a 30 day package, but it just was not on the paper with all the deals. So I asked the old lady which type of carwash that would be. She said she was not sure, but "it should be one of the carwashes," as she vaguely hovers her finger with no further explanation. I had to figure out myself that it was in fact just the regular monthly package they have, minus the automatic renewal-- my exact stipulation. The entire time, the old lady displayed an angry, unpleasant attitude with a big ego-- like you are required to buy and pay for their services. The old lady did not apologize and maintained a steady crescendo of said unacceptable attitude the whole time. I hesitantly renewed anyways, as I found the cleaners themselves have always done a decent job in the past. But after that unglorious customer service interaction, I intend to take my money somewhere else next time-- where customers are actually appreciated.

    Bay Area Auto Services - auto_detailing - Updated October 2026

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