Never again! I was quoted a $65 price for an iPad Air home button repair, but it ended up costing…read more$112 after they allegedly broke the digitizer (they wouldn't show me the broken one, so I assume this is just standard procedure to get an extra $40 out of every iPad repair customer). During the initial repair, they also accidentally pulled the battery cable loose, so it wouldn't charge anymore (this was confirmed when the more Senior staff person, Ron, was yelling at the new Junior staff person to make sure he checked his work and that all cables were appropriately fastened, but after they both yelled at me for 15 minutes about how the battery was probably bad and that I just didn't notice before like I'm some kind of idiot). Also learned that they initially used the wrong tape to fix the button in the first place, so the Senior person made him re-do it again. Of course, this was all after I complained multiple times, was hung up on several times, and had to spend 2 hours there in person to watch the work be done. At Techloop/iFixPlus, the policy must be that the customer is always wrong, unless you catch them in the act. I've never been treated so poorly by any business or person in my entire life. (UPDATE): Less than 2 weeks later, it's already broken again!!! I believe they didn't include a part to keep the button in place, and simply taped it to get me out of there. Once the tape weakened, the button fell back into the unit. These guys are the worst repair shop ever! If you're not looking to get scammed, get poor work done, have to babysit repair staff, and take hours out of your day to deal with issues in person, this is not the place for you. They are quite simply the worst!!! Also, if you're the person who picked up their iPhone 5s with a screen replacement while I was there, they messed up and gave you the inferior 5c screen instead. Ron said he'd kill the Junior staff person if you returned in a week, but that still wasn't enough for them to just fix it before giving it to you. Instead, you'll probably have to come back and babysit them while they treat you horribly like I did. Hopefully he doesn't actually kill the new hire, but who knows...

My ipad screen was cracked. The store open at 11:00am but I was there at 10:30am. The sales clerk…read moreopened the door early for me and let me drop off the ipad. I paid $20 more for same day services. Total cost is $119 + tax. I got the ipad back the same day at 7:00pm as promised.

They are out of business. They are not at this location…read more 314 E Santa Clara Street. The building is empty. I called and left a message on the phone. And I also sent a text message asking if they were in business and asking for their new location. No one called me back and no one replied to my text message. It is sad. This business had 20 reviews. They were all 5 star reviews

Came here today to fix my iPhone6+ screen that got cracked. LCD was damaged too, so I couldn't use…read moreit at all. The screen kept glitching. Dropped by and Khoi and Mike were so helpful! They knew exactly what was wrong and how to fix it from just looking at it. Took only 15 minutes to replace the whole thing and ensure it was safe with a screen protector! So so so happy I can use my phone again. Thank you Khoi and Mike!

I cracked the screen on my iPhone...again. I usually go to the store by where I live, but since I…read morewas far away I asked a friend where to take my phone and they told me to call these guys. They came to me (extra convenient, but I think it is because they are strictly a mobile service) and the guy fixed my phone in like 15 minutes. Haven't had any issues and I'm happy!

I called and needed my iPhone screen repaired. They were new, but were close and seemed eager to…read moreearn my business. They came to me, fixed my phone and were extra nice. Good service.

We have had several computers and phones repaired at this shop and their work is always top notch…read more They focus on quality and performing the work right on the first try. Most recently, I needed a replacement screw for a MacBook and they quickly found the correct screw and had me out the door in less than two minutes a no charge.

My father spilled coffee on his Macbook M3 Air..and didn't back it up. He went to the apple store…read moreand they said the only thing they could do is replace the logic board and that he could hire a data recovery "specialist" that they referred to him for 900 to 4000. Luckily I got involved, found DT &T via another repair guy I knew that was out of the country. My father brought his computer to them...1 week later it was fixed! There was a little difficulty in the part, but they ensured they recovered the data, fixed the part and got him back and business in a week. They were great, a potentially disastrous scenario saved at a reasonable price (i think it was 400). Highly recommend these guys and will sending everybody I know to them.

I got a notification that it was time to replace my battery, and started seeing issues with the…read morecharing. For a while, I tried stretching it but it got annoying going out and having the battery die on me quickly, especially if theres no outlets around. My laptop is a Macbook Prop 15" from 2017 and I want to maintain it rather than spending loads on a new one. Fix Laptop was able to help me with everything for a fraction of what I was quoted at Apple ($250). It saved me so much money! When I told them the issue, they were able to order a battery for me within a couple days and once I brought it in, it only took a few hours. Thank you to Israel, Charlie, and Kevin.

Came in with a broken laptop screen, they charged $574.29 for a new screen + $130 repair cost. The…read morenew screen was broken on instillation, no refund.

Twenty months later, the battery they put in my Pixel 6A is still doing fine. I was having trouble…read moreplugging in the charging cable, so I brought it back. They cleaned the dirt and pocket lint out of the USB-C port (they have a microscope, so they got all of it), and didn't even charge me. Definitely my go-to place for phone repair.

My new spot for any device repairs. They previously did my daughter's IPad and they just recently…read morerepaired her phone. The people here are very friendly and knowledgeable. They explain in depth what issue is, how to avoid that issue from happening again and give great tips. Sell accessories and unlocked phones as well. They have couches to sit and wait inside as well. If you need a great quote on a repair make sure to stop by Tech Loop in downtown Menlo Park

After Apple declared my MacBook Pro too old to fix, I took it to Caliphonia. Moe and his team…read morequickly diagnosed the issues with the keyboard and battery. The repairs were done effectively, and my MacBook Pro now works perfectly. The battery and trackpad are functioning like new. I appreciate the team's straightforward approach and technical skill. Thanks to Moe and everyone at Caliphonia Tech Repair for their help. I'd suggest them to anyone needing repairs, especially for older Apple products.

Bait and switch scam. Advertised free diagnostic on Yelp. Brought my Samsung S23 Plus in. Phone…read morewon't power on or charge, which I already told him in Yelp. He plugged it into a charger for thirty seconds, saw it doesn't work, then said I have no idea what's going on with your phone. He's supposed to be an expert. Then he said to open the phone I need to pay a minimum of 250 dollars just to proceed. He called it free diagnostic but it's not free. If there's more damage he'll call me with additional charges. If I don't agree to pay more, I still have to pay the 250 dollar minimum cost just for opening the phone. That's not a free diagnostic. That's a scam. Don't go there. Update after the owner's reply: His reply confirms my complaint. In the store he told me to my face that he had no idea what was wrong with my phone. He never said the word motherboard. Yet in writing he now claims he diagnosed a "motherboard-related power issue." If he had actually found that, he would have said so in person. He did not, because all he did was plug my phone into a charger. By his own words, any real diagnosis requires opening the phone, and that only happens after I pay 250 dollars toward a repair. So the free diagnostic tells you nothing. You cannot find out what is wrong without paying first. That is the whole problem. He also says the visit was recorded. I was never told I was being recorded. If he truly has that recording, post it. It will show he told me he had no idea what was wrong, and that 250 dollars was required before he would even open the phone.

This place saved my day. I broke the screen on my MacBook Pro and had some important work I needed…read moreto get done that day. I brought it in hoping they could help, and they were able to repair it the very same day, so I was able to get back to work without missing a beat. A big thank you to Omar, who was incredibly kind, helpful, and professional throughout the entire process. He kept me updated, answered all of my questions, and made the whole experience stress free. The repair was done at a very reasonable price, and my MacBook Pro has been working perfectly ever since. It's not easy to find a repair shop that's both honest and reliable, but this place definitely earned my trust. I highly recommend them to anyone who needs a laptop, phone, or other device repaired.

I accidentally shattered my phone the other day which I use for work and needed to get fixed…read morequickly. Help me repair allows walk ins and has a huge supply of extra parts. It only took them a few hours and my phone us as good as new. Not to mention I saved hundreds by not taking it directly to Apple. Great value, friendly and easy service, I would definitely recommend this shop!