I will not be using ECJ ever again…read more The last time I hired them, walking into my apartment felt like a breath of fresh air, like a weight lifted off my shoulders. This time, it felt like I hired someone to just move stuff around and I'm left with more on my to-do list than I had before they came. My apartment was decently tidy, so I was mainly looking for actual cleaning, especially as I'd recently had a mouse problem. When I booked, I made a note about the mouse issue and I asked to add on the window track cleaning, since that wasn't included last time. I walk in after they leave, and there's still mouse poop in certain areas. And the window tracks are still dirty. Upon further inspection, I see that baseboards are still grimy, the kitchen floor is not swept. There's a scrub pad left in my sponge tray, and my own sponge has a substance on it I don't recognize. My office desk, left messier than it was when I left. Dead bug under something, meaning they cleaned around it rather than removing the item to clean the space fully. They vacuumed my couch and ottoman but not the rug in the same room??? I'm just baffled by the choices made here. I asked them not to touch the bed. They did anyway. Bedding that I'd put off to the side because the mice had gotten into it somehow ended up on my clean bed. A brand new weighted blanket (which can't be thrown in the laundry) was placed in an area the mice had taken over. An item with a mouse turd on it was placed on my makeup vanity. (So not only did they not clean the item, now my vanity is contaminated.) Idk if these cleaners are new, or if they were just having an off day, but I'm struggling to see what they spent 3 hours cleaning. (2 people, 1.5 hours each) They did an okay job with stuff like the oven, fridge, bathtub, etc. But they failed completely on stuff I actually cared about. Emely was understanding enough to charge me only for the standard cleaning fee rather than the deep clean fee, but the more I look around, the more I feel like I was still overcharged. She offered to send the cleaners back, which I appreciated, but I had already left home again and moved on with my day.

I'll start by saying once the logistical nightmare was over, the actual cleaning of our apartment…read morewas spectacular and well worth the price. I went through "yelp projects" to request quotes from several cleaning companies for a move out clean. ECJs full move out clean was the most comprehensive and reasonably priced ($199 for a 2 bed, one bath of about 1000 square feet) and they had great reviews. I messaged with two of the owners and booked a clean for a Sunday a few weeks out (they are one of only few cleaners with Sunday availability which was a plus). They confirmed and said their cleaning crew would be there between 9-10 am. Because we had been communicating via Yelp chat, I requested a formal confirmation which was sent to me via text by the owner. The owner mentioned in the text that the cleaners would be there between 8/8:30. I didn't think anything of the discrepancy at the time. On the day of the cleaning, I texted the owner at 7:45 to ask for an updated ETA. 8 am came and went, as did 8:30. I texted a few times, and I called with no response. 9 am came and went and so I desperately emailed with an address I found on their site, messaged via Yelp again and DM'ed them on Instagram. By 10 am I still had heard nothing and I had to leave to go pick up a rental car (I was leaving town and had a 6 hour drive ahead of me). Finally at 10:30 I received a text from the owner apologizing, stating they had written down our appointment for Monday. She offered to send a team out in about an hour but it was already too late and I had to leave. She said she would give me a call to coordinate a rescheduling but by 1:45 pm I still had not heard. I texted again to follow up and she finally called me. We scheduled the cleaning for Monday morning at 11:30 and she offered a discount to make up for it. I was honestly nervous about potential flakiness especially because our move out inspection with our management company was at 2 pm the next day which would impact our ability to receive our security deposit back in full. I put a lot of trust in them that they would show, after feeling pretty let down that day. My roommate got to the apartment at 11 on Monday to wait for the cleaners and at 11:30 they still had not arrived. She called the owner who was confused saying the team had wrapped up a previous cleaning at around 9:30. My roommate went downstairs to our lobby to see if they were there. Half an hour later she ultimately found them at a nearby building, waiting, as if they did not know where to go or have any way to contact the owner to figure out where to go. The team of three came and cleaned the apartment top to bottom and were finished in about 2 hours. Overall, this experience was far more stressful than it had any reason to be and I actually ended up incurring with several unnecessary costs as a result (I would have left town the night before if I knew the cleaners were coming Monday so one extra night in a hotel, I also missed my car rental reservation waiting for the cleaners so I had to pay extra to get to and rent from another location). The owner was mildly apologetic but not as on top of rectifying the situation as I would have liked. The discount was much appreciated and the quality of the actual service luckily made up for it. I would recommend to the business to implement a more formal appointment confirmation system and improve communication with clients. And as a client, make sure you double, triple confirm in advance and get multiple forms of direct contact information for the owner/team.

Citana and her team are truly amazing! Professional, efficient, thorough... their attention to…read moredetail truly cannot be beat. Whenever we have needed a short turn around cleaning on a Saturday, Supreme Clean has always worked with us to find a time that works since we can't schedule cleanings during the week because of dogs and needing to get them out of the house. We have been using Supreme Clean for a number of years now and can't recommend them enough. If you're in the DC area, Supreme Clean is the way to go!

This was the first time we used Supreme Cleaners. Citana and her team were excellent. Salvadora and…read moreone other team member came to clean our 1 bedroom, 1 bathroom apartment. Citana was very responsive in scheduling our cleaning via email. The team arrived on time and called prior to arrival to confirm. We wanted to find a local, reasonably priced cleaner that we could try for a one-time cleaning before committing to a recurring cleaning. We will certainly be using them moving forward. They did more than just the bare minimum and were very thorough. They work quickly and efficiently, and were friendly. Absolutely recommend Supreme Cleaners to others in the DC area.

Evelyn is a great cleaner! Very timely and reasonably priced! I go back to using her over and over…read moreagain!

I am very pleased with the home cleaning done by Evelyn and her associate! I was especially…read moreimpressed with how well hard-to-clean areas like our master shower glass doors and kitchen appliances were cleaned (stainless steel range hood and inside of oven, for example). Evelyn was also very prompt in responding to messages and arrived early! I would gladly use Evelyn's Maids again and would recommend them to friends without hesitation.

If you're looking for a great cleaning service, Good Earth is it! Having been through many services…read morethat work in Arlington and ending up with broken things, marks on furniture from vacuum cleaner, and only rudimentary cleaning, I am so satisfied with Good Earth Cleaning. They show up right at or even slightly before the scheduled time, clean efficiently, and are out the door. I have a 2-bed, 2-bath condo that they are able to do a fantastic job cleaning in 1 1/2 hours or less. Talk to Sean to set up.

Lilian and her team did an amazing job. I am very happy...they arrived in time and finished within…read morethe estimated window. And at a very good price.

Lorenzo and his team are first class! Tremendous value for the excellent service provided. They…read morewere prompt, professional, great communication, and delivered services impressively as promised. Highly recommend CLEAN R US if you have cleaning needs and my experience is they deliver service fully as requested.

Fantastic cleaning service, so happy to have found them. Lorenzo is great, and his team was also…read morevery nice. I really appreciated the text on the day-of, just letting me know exactly what time they would arrive (which was on time, but I just love the peace of mind hearing from a company the same-day before they arrive). Clear and prompt communication the whole way through from quote to service. The house looked amazing, the value for the quoted price was awesome. We will definitely have them back!

Alente did an exceptional job cleaning my property! After a tenant left late and messy, I had a…read moreless than a week to get the apartment clean and ready to rent. I normally do this myself but decided to hire someone because of the deadline. Heard about Alente from a friend. Great customer service, answered all my questions regarding price,time frame and expectations. From start to finish, the team was professional, punctual, and thorough. Amazing results-- i couldn't be happier with the results!

Great service and would totally hire again! I hired Alente Cleaning Services to help clean my…read moreapartment when I was moving out. I had a tough stain on the carpet I was particularly worried about- luckily they also clean carpets unlike some other services I checked out. They sent two very friendly and polite cleaners for the job. They came on a Sunday which was also very helpful for me, even tho their website says they aren't open Sunday. After their services, I can't see the stain at all and both rooms I requested to be cleaned are spotless! The cleaners checked with me each time to be sure I was satisfied with how things were looking before moving on with the next task. Winonna was the receptionist I spoke to while making the booking. She was very communicative, friendly, gave quick responses, and answered all my questions. Overall the service was definitely worth it for the affordable price. Highly recommend!!

Excellent service, I had two people and they both took their time and went over the floor three…read moredifferent times until it sparkled. They were very sweet and I am definitely using them again. They did an amazing job on short notice. The price was great for everything you get and the quality of work. I have previously had my apartment deep cleaned and that service does not even compare to this detail they used today. 10 out of 10 definitely recommend!

I needed help with my apartment. I had had two less-than-satisfactory experiences. So, I hesitated…read more I got an estimate for KD. It wasn't the cheapest or the highest. But I felt it was comprehensive. We finalized the arrangements, and Keydi and Sadie came to my home yesterday. They arrived on time and were ready to work. They asked insightful questions to clarify what I expected. When they finished, my home shone. Everything we talked about was taken care of and then some. I found the ladies to be very kind. I recommend this service. Thank you, Ladies :)

Terrible service!!! I called the owner Joe and asked what their regular cleaning service entails…read moreand he said "check the website" in a very cold manner, doesn't even want to answer the simple question. I asked him about their availability the next day and told him can I confirm via text by tonight? He said yes By 7 pm I texted him saying I wanted to book the cleaning for the afternoon spot and this was his reply (see image). By then I've had it with him, eventually I found a better cleaning team and far superior quality and customer service than this place (doesn't even compare) But wanted to review their terrible and rude service because no one should be treated like that. I just don't understand why he's being dismissive and so rude as if I'm begging him to clean my house. Wow

So, as much as I liked the cleaning while it was happening, the story here seems to be don't leave…read morethis company alone. There was a massive coffee stain on something that wasn't there before and they left the built in radios blaring when they left. The rest of the cleaning seems to be okay, but these leftover details are not.