Responded very quickly and offered to come the same day, on a Saturday, no less, so we appreciated…read morethat. We needed curtains hung. I had started the job myself but got an anchor screw stuck and figured I should have a pro step in so I didn't wreck my new walls. All the supplies were here, placed where they needed to be, holes were measured and marked for custom made rods and drapes. He charges by the hour and moves very, very slow. He didn't have his own step ladder or anchor screws. In the first hour, he managed to put in 3 screws in holes that had already been marked. He claimed he "needed to remeasure" and that's why it took so long, but he used the holes that I had already marked. He also said it was too hard to do with custom cut rods. He also said it wasn't his fault because I had an anchor screw stuck in the wall already, which was the whole reason I hired him. This is what pros do: they come prepared, know the required materials and techniques, and advise the customer on the best way to proceed. I knew we needed to cut it off when he asked me how to use an anchor screw. He didn't know if you needed to pre-drill or not for a very basic and common anchor. I cannot imagine a professional handyman not knowing that. He used a level to stare at the pre-marked holes for what seemed like an eternity, just eating up time. 3 screws = $200. Seems like a nice enough man, but handyman may not be the profession for him, and that's giving him the benefit of the doubt that he wasn't just trying to take advantage of someone he assumed was too naive too know how long the job should take. He became very defensive, making excuses when I said we'd need to end the job at one hour. Im sure judging by other less than 5 star reviews here (that I really wish I'd have taken the time to read) he will post a very defensive response here as well. Please just don't take a job you don't have the required expertise to complete, and I don't want to hear defensive excuses when I'm still out $200 for almost no work completed.

Had him hang about 8 paintings throughout the house. Very good, professional, responsive. Good…read morevalue for money spent.

Excellent and prompt service for Internet and TV connections…read moreWhen a small problem arose the team, particularly Alex, was outstanding in resolving promptly

Alex and Poseidon are the best vendor I've used in D.C. -- PERIOD!…read more Fast, reliable and responsive. When I had an manufacturer caused issue with hardware they installed 2 years ago, Alex was there the next day, replaced it free and handled the warranty and return process himself.

I used their services to install residential audio (speakers) controlled from a multi-media closet…read more The services were completed as requested and at the cost quoted. The speakers looked and sounded great, as well the placement and finishing around the speakers. I was happy with the quality of equipment and overall services, and would recommend them.

So glad I paid someone else to do this. Can't remember the guys name, but he was careful,…read morethoughtful, took his time, measured everything and made sure it was right. Spot on. I have not had a lot of luck with contractors but this was great. TV looks great.

Jon and his team of professionals were focused on my needs, addressed my wants with…read morerecommendations, and followed up after their visit. With fair pricing and immediate responses to my inquiries, Jon definitely earned my loyalty for all audio, IT, and security camera needs.

These guys are great and know their stuff! Wanted to merge existing surround speakers that were…read morealready installed in the home with new sound bar and sub woofers. They recommended Sonos products and I got exactly what I asked for. Both living areas have their own surround sound audio now. These rooms, along with the speakers on the deck are tied into a single receiver. Using the Sonos app, I can pick and choose where I want my music from my phone to play! Best part is that each subcomponent of the Sonos system connects to your home Wi-Fi. Now I'm no longer hoping that the Bluetooth signal will reach the back patio when we're hanging out on the deck. I knew the exact price up front. They scheduled me a couple weeks out and showed up exactly when they said they would. All 3 guys knew what they were doing and I enjoyed conversation with each one of them. They cleaned up afterwards, ensured that everything was working, and even showed me how to use the app. I think they were almost as excited as I was to try it out! This company is worth every bit of their 5 stars. You will not be disappointed.

Ricky was fantastic! He came exactly on time and was in and out in 45 minutes. He added an outlet…read morebehind the TV so the wires wouldn't show, wall mounted the tv, and got the tv started for us. To top it off, his pricing is really competitive. I recommend him without hesitation and will use him in the future when we eventually wall mount our basement tv. Thanks, Ricky!

Ricky and his assistant Joseph delivered top notch tv mount installation over the fireplace. He…read morealso installed an electric outlet so no cables were visible. Ricky provided greta advice and is a wealth of information. He and Joseph are very detail oriented. The installation was done quickly and cleanly. He even came back after we upgraded our cable tv to wireless to ensure everything was set up correctly with the new tv. Just superb service. Highly recommend for all your tv needs.

Tim and his team from Revelation AV added ethernet wiring to my whole house. The service and…read moreexperience was awesome! They were knowledgeable and thorough. They arrived on time and completed the task timely. The finish work was excellent. Thank you

I received a quote right away to install a bracket (provided by me) and mount my 85" tv on it. I…read morewas quoted $69 + $550 for two persons. I was a bit shocked because it was more than twice the amount of the second most expensive quote we received. I confirmed with Sam via text that the price was correct because it was more than twice the price of 4 other quotes I received. He confirmed that it was indeed correct. Perhaps their service is worth it, but I was quite satisfied with the company I chose for less than half the price.

Rick & his crew are just the best!! They are knowledgeable, easy to deal with, honorable, and a…read moregreat crew! They installed our Sonos system, as well as our tv & we had no problems until 2 years later! A few days ago, we had a weird problem with Sonos & called Rick for help. He came that same day, spent a great deal of time checking the system (little did we realize it had already reset itself!), & left when it was running perfectly!! When I wanted to pay the bill, he said, "Nah, no charge!!" When do you ever find such decent & fair dealings with clients!!! Love these guys!!! You will, too!!

I got a message back from Rick very soon after I posted on Yelp. He gave his cell number so we…read morecommunicated via text message there. He was quick to respond even on the weekends and was able to fit me in to mount my TV on the wall in my basement. He scheduled a technician and Robie and his coworker arrived right on time. In fact I was late getting home so he had to wait for me but they were patient and gracious. They got to work right away and we're finished quickly as well. They cleaned up the dust from drilling too, very thoughtful. It was $199 to mount the 55" TV, no connections and no wire hiding, and I had my own mount. I really just wanted the TV up. Great service, easy to communicate, I would recommend! Price feels high but was in line with other businesses so I guess that's the going rate, and I am happy to have it done professionally.

We had a 77" OLDED TV installed with DOLBY Atmos grade speakers and a new AV receiver connected to…read morea Control 4 as well as a bridge mode wifi system so we could get wifi better throughout the house. Aomed was prompt in coming in, evaluating our old setup, and giving us several different options in formal proposals along with the prices upfront. He did not use any hard-sell tactics (i.e. no car salesman-like tactics). For installation, his team, led by Arnas, was prompt and did a superb job with the installation. There were some issues after installation (partly on us not knowing how the speakers work with Atmos), but Aomed gave us his mobile for texting. He responded to each issue, and a couple of times, Arnas and his team were out to fix them and show us how to operate our new system. Aomed and his team deserve the 5 stars. The only issue was when it took a while to get ahold of him while he was out of the country, but he responded back quickly as soon as he got back. I'm sure his business will grow as his reputation increases, and hopefully, he'll have a customer service person who could help with calls. The best thing is he and Arnas told us we could continue to contact them whenever we needed any help. (for example, I just sent Aomed a text, and he replied within seconds).

Something interesting happened here after my original review, the owner (Aomed) reached out to me…read moreand wanted to make it right. This install was for a training room at a Fire Station, and this was a project that Aomed felt strongly about. We worked together for the next few months on the equipment options and installation schedule. Despite our limited budget Aomed worked with us to maximize what we were getting, while giving us a great deal. Communication is a bit on the slow side, but the result exceeded our expectations and we now have a very nice AV setup thanks to Aomed and his team.

I hired TV Geeks to install a network cabinet in my basement. The install was quick and easy and…read morethe price was great! Excellent customer service. Would highly recommend!

Efficient, polite and respectful. I loved everything about this transaction. From inception the…read moreprofessionalism was front and center. I was able to make an appointment on their website with ease and it was confirmed within 15 minutes of booking. They showed up early, after calling to confirm if it was ok, and got straight to work. They did exactly what I needed while providing their expert recommendations along the way. They even vacuumed up the dust particles after the job was completed. Pricing was very reasonable. I highly recommend! These gentlemen did everything right!! They will definitely be my go to from here on out.

Great experience. We ordered a tv which was broken when it arrived. It was not Graffiti's fault,…read morebut their response was outstanding. You can tell a lot about a company when things go wrong, especially when it's not their fault. They could not have been more helpful and responsive in making things right. It was as if the problem had occurred in their own home. The installers were really hard working and professional. What I realized was that if I had bought the TV from Amazon or Best Buy, which I had been considering, I would have been totally screwed when the tv turned out to be broken. Graffiti beat amazon and Best Buy's price, and provided the personal service that I never would have received from a major retailer. Highly recommend!

Graffiti gets an F for failing to follow-up, despite numerous attempts to hire them. If a company…read moredoes such a poor job of communicating with prospective customers, I imagine it's just as bad or worse once they've got your money. My advice? Forget Graffiti and keep looking.