good bike shop, flexible and honors pricing. New owner got the job done and will be continuing…read morebeing a customer here

They have a surprising variety of reasonably priced parts on hand and are patient and…read moreknowledgeable. These guys make it easy to support your local bike shop.

We were very impressed with the courteousness & professionalism of all the people at EDH Trek. They…read morewere very patient with all our questions & trips to the store before making our e-bike & carrier purchases. They have also been understanding & helpful when we have brought the bike in for some follow-up adjustments. We have shared our experience with our friends and a couple of them have also bought their bikes there. We have gone back to them for assistance & making some accessories purchases.

I continue to get great service here, went in for a repair and in addition to getting that…read moredone......bought my third Trek hybrid. Mike and Luke both were extremely personable/knowledgeable, excellent company representatives. Under Trek ownership they now have an exceptional inventory of both standard and electric bikes.

Went by the shop today to see about a service appointment. Found the shop gone. Tried to call at…read morethe number given but no response. Is Kevin still available? My email smcp1116@yahoo.com

awesome cyclery. personalized and professional service, knowledgeable, tunes my mtn bike and road…read morebike every year! thank you!

I have been a Mike's Bike customer for years, but mostly in the Bay area. After moving to EDH, I…read moredecided to get a new bike, so I visited the store in Folsom. Although it seems like an out of the way location, it is large and stocked with a great selection of bikes and equipment. Staff is super friendly, helpful and let me test ride several bikes in order for me to decide on the best fit. I made my decision and couldn't be happier with my choice or the level of service provided by Slater, who helped me through the process. Even though they are a large company with numerous stores, you feel like you are buying from a locally owned business. I highly recommend.

I was told it would cost $200 to assemble my boxed Liv. Later that day I was informed it would be…read moreanother $75 to put on the fenders. I was a bit put off and gave a 3 star review. But when I picked up my bike they rebuilt the front hub no charge. So I changed my review to 5 stars.

Our go to bike shop bought a couple bikes from there. they've been great on any type of servicing…read moreand questions.

Folsom bike is practicing social distancing and only allowing a certain amount of patrons in at a…read moretime into the store. They offer two lines outside for Sales at the left door and Service on the right door. All employees and patrons must wear a mask. Friendly welcoming staff. Staff ask you when you are entering store what brings you in today, getting us in quickly to what where we needed to find. We came in today to purchase a couple of insulated water bottles for our bikes. Competing pricing and the products were in stock; makes for a successful trip to Folsom Bike. This Store has a lot to offer and is well stocked with bikes, and accessories when we came in today. We will definitely be back to this location for our next bike services.

If you're looking for higher end cycling gear go see Matt at AE...his knowledge and expertise is…read moreunmattached in the area from what I have seen...Just tried one of his Assos bib's after stuggling with castelli's insufficent padding for years and the difference was night and day...the castelli padding was barley good for a 20 mile ride for me being on the slightly heavier side...the assos was still very good at around 60 and thats just the intermediate bib padding...they do cost more but you pay for what you get in that arena...also the Silca TPU tubes are pretty sweet! Try em!

I trust Matt to always take care of my bike and do it right. It's great to actually know the guy…read moreactually doing the work rather than a rotating cast of teenagers at the big corporate brands' shops. I highly recommend.

I honestly don't think it's possible to write a negative enough review for this place. It all…read morestarted with me returning my FX 2 and using my Roscoe 7 as a trade in to get a Checkpoint ALR 3. They didn't have the Checkpoint in stock so they ordered it and told me it would show up in a week. 9 days went by so I called to check in and see if they had an ETA since the bike was two days late at that point. It was then that I was told by an employee that the bike had north of a month long backorder. The employee seemed surprised that the manager who sold me the Checkpoint didn't tell me that it was backordered. At this point, I was not OK with having been deceived into this deal so I said I wanted my bikes back or a cash refund. I went in to the Trek store the day after my phone call with the employee and the manager lied to my face saying he didn't know there was a backorder. Nice try. I work for an auto dealership. We can see when cars and parts are backordered. A couple days went by and the employee called me again last Tuesday to inform me that they had found a bike in Tennessee and could have it in my hands by the weekend and asked if I wanted the bike or store credit. I chose the bike. The weekend came and went and still no bike so my brother called on my behalf since I didn't have time to call today 4/27/2026 and they told him the bike would show up tomorrow but would not be able to be built until Friday because their "builder" is out until then. More lies. Anybody in that store could build the bike. I know this because everyone in the El Dorado Hills store builds bikes. At this point, I now have a Giant Revolt 2 (I strongly suggest trying that bike) that will be my bike and I will be selling the Checkpoint for cash when I have it in hand because I am 100% done with Trek. I will be having it inspected by a trusted shop first before I sell it though because I now don't trust Trek Folsom to not sabotage the bike since I have been very clear about my displeasure both in this review and the survey I got in an email. I will NEVER do business with Trek again and will do everything in my power to direct everyone I meet away from Trek. This Checkpoint would have been my 4th Trek bike and after this experience, it will be my last for sure. Nice going guys. You drove away someone who was planning to ride your bikes for life! Great business! Anyway, if you want an awesome gravel bike, go to Mike's Bikes in Folsom and check out the Giant Revolt 2. I should probably be thanking Trek because had it not been for this experience, I never would have wound up with a far superior bike. Anyway, negative 1,000,000 stars for these guys.

Travis and Sean are amazing. I've been researching bikes and hitting up all the bike shops in the…read morearea to find a replacement for my 15 year old Trek. Travis gave me a few recommendations after learning the kind of bike I have, my weekly bike mileage and where I usually ride. He was familiar with my current bike, showed me the present day equivalent and answered all my questions. I really wanted to sleep on the decision and do a little more research so I came back the next day. Sean got me set up to test ride one of the bikes Travis recommended. They kept my license and credit card, asked my helmet size, made sure the bike was road worthy and adjusted the seat for my height. Sean talked me through how to use the bike because today's bike technology is more advanced than my current bike. I took it for a spin around the residential area behind the shop and decided to make the purchase. I upgraded the pedals (most bikes these days don't come with pedals which is just wild to me). Sean took the time to review the warranties for the frame and all other components, how to care for the chain and what came with the purchase (free adjustments for 30 days, (1) level one service within the first 12 months) and how to care for the carbon frame. I love the no pressure environment. Both guys were super helpful and knowledgeable. I'm a fan. And now I'll be EVEN faster than my husband.

After having my bike in another shop for 5 months and still not fixed I decided to drive up to…read moreFolsom from the Bay Area. I phoned up the shop and talked to Ed. I explained to him what the problem was and he said "l CAN FIX IT" I dropped it off Thursday and it was fixed by Friday. What great service! Ed was Awesome!! Really nice and knowledgeable guy. This is the place to go if you need your bike fixed. Five star service. Thank you

staff was very helpful and ensuring we got the right fit bike for each person in our party. They…read moreexplained how to operate the Ebikes properly and the ride was fun with the recommendations on the local pathways! Cannot wait till more family and friends come to town so we can all go. Enjoy a fabulous bike ride!