Nice food and drinks, but the service here is terrible. Not only do they not greet people walking into the cafe, they barely say anything to the customers. We were in the middle of ordering our food when the girl suddenly walked off to the back of the counter, took her apron off, and disappeared without a word! We waited for someone to come back or take over our order, but we were left standing at the counter for a good 5 minutes, ignored by everyone else working behind the counter. Another girl working walked to the counter twice without looking at us, until we finally stopped her and asked if someone could finish our order. The experience overall left a bitter taste in our mouths. read more

They make really tasty and more unique sandwiches. Also I am a big fan of their bubble tea and some of their speciality teas. Unfortunately I can't give more stars because the service is just so slow. That being said, the staff are very nice just wish they would pick up their speed a bit. read more

I had the Fruit and Berries Combo with Vanilla Ice Cream. This was a very pretty plate. There were some sprinkles of chocolate and mocha on top of the ice cream. I chose the Brussels waffle because I prefer my waffle to be fluffy and doughy. This comes with a pretty good amount of fruit, more than Nero I'd say. In terms of taste, this tasted just okay. The waffle (really the only variable here, as I'm sure everything else comes canned, frozen, or in barrels) was crispy on the outside as expected but wasn't firm enough to handle the melting ice cream on top of it. For a fruit analysis, the kiwis were a little soggy, blueberries tasted a little too saturated with sweet syrup, and the banana and strawberry were a-okay. The ice cream wasn't too fancy but it served its purpose of being extra cold and tasty. I generally like waffles and ice cream a lot but this plate was a bit of a "meh" for me. Compared to Nero and Mimibuloveme, other places with dessert waffles, Tealips is a little bit below the two, and would be better suited to those living in the neighbourhood. Because this place serves dessert waffles though, the Urbanspoon/Yelp ratings are skewed upwards. read more

Stylish, free wifi, good coffee, good smoothies, this is a good place to stop by. The drinks are quite pricey, the waffles are a reasonable price(I think) I don't have much experience buying dessert waffles. It's very clear the focus is not on the waffles though, the plate was heavy on appearance, but light on freshness and warmth. The waffles did not seem freshly made, they were tough and cold and the fruit was still frozen. However, The ice cream, chocolate sauce and whipped cream still made it an enjoyable treat. I had a white chocolate mocha, the smallest size was still pretty substantial. It was a good, flavourful mocha and their yoghurt smoothies are really good, too. The service was patient, yet, not all that friendly, the atmosphere was nice. I know it's a bit odd I didn't go here for bubble tea, I'll get to it, I'm sure. read more

Great food and decent selection of bbt and desserts. It may be a little pricey though.

This place has definitely changed from what it used to be. Not only have the drinks and food increased in price but the quality is different too. I ordered the fresh taro slush and it turned out too blended, I would of loved it if it still had some pieces of taro to chew on but it was all liquefied. My friend ordered their Oreo smoothie and it turned out over blended as well. Did I mention that all the drinks were $5+ as well. Not too sure if I'd be back considering things have definitely changed here, I'm not too sure if they changed owners or what but this place seems different now, the interior walls have changed, the quality of food and cranky have changed, heck even the outdoor awning sign has changed as well. I'm not too sure if I'd recommend this place, but it is one of the few bubble tea places in the area. Overall, a bit disappointed from what it used to be as it really has seen better days. read more

Very bad nasty customer service. I asked the lady do not add ice for my drink and guess what, I only got 3/4 of the drink and when I asked her the reason why it was less and she said " BECAUSE YOU ASKED FOR NO ICE." What kind of answer is that? I still pay the same amount of money of the drink but got less drink? I will never go again. I wish there is an option of 0 star in rating. read more

I love this place! Especially after it's renovated, a very comfortable space to sit in :) love their drinks & waffles. Thumbs up for their customer service as well! read more

Been living in the neighbourhood for seven years now but I've always wanted to check this place out after a friend's recommendation! And I can absolutely say this place is a hidden gem. The exterior may not look like much but the atmosphere is quite lively inside even during later hours. I ordered a honey green milk tea with pearls and shared a matcha shaved ice with two friends and was not disappointed! Their matcha shaved ice was worth $10 as it included vanilla ice cream, red beans, nuts, pineapples, bananas, strawberries, and matcha flavoured mochi and ice. Their shaved ice is by far one of the best I've tried to far in Vancouver as many places just aren't up to par. My boyfriend also ordered a kiwi green tea with coconut jelly which tasted pretty good, but definitely tasted a bit more like green apple if we didn't know better. But nonetheless I had an absolutely fantastic experience here! Will definitely go back again soon to try their waffles and other bubble teas! read more

Neat little place to satisfy your bbt craving. They also have sandwiches for the lunch crowd and a variety of waffles for the sweet tooth! Prices are reasonable read more

I used to come here so often when the owners were used to be behind the till and I prefer it then. The service and the people used to be so efficient and nice as they would greet you with a smile on their face when you come in and thank you when you leave, but now it feels like it's been lacking. My first complaint was that when me and my sister came in around 1130 on a Thursday morning, we expect a faster service as it wasn't busy yet during this time. When we came in to the door, the server didn't even greet us and we were the only two paying customers inside. The lady behind the counter was talking to a guy who appeared to be her friend or a boyfriend. We were waiting by the till to be served and for an empty restaurant it took a few minutes to be greeted and served. Very disappointing. My second complaint didn't happen directly to us but to a fellow customers who we witnessed were having a hard time telling the servers that they haven't got their orders yet. We came inside and there were a group of friends in front of us who ordered and paid their drinks. After them we ordered and more people came behind us after. We sat by the table across from where customers picks up their order. A fellow customers who was in the store first got their order and few minutes we got ours. The other three people who we witnessed paid and ordered their drinks haven't yet. The guy came to tell the server they haven't got their drinks yet but the server seemed to be confused and didn't even remember that she helped them take their order. They were going back and forth. The customer showed them their bank statement showing he paid for two drinks but still the people behind still seemed confused and didn't believe him. This is so awful listening to them, it feels like they didn't even believe the customers till we told them that we were behind them and witnessed it. I work in retail and if things like this happens I make sure I go and fix it right away. Thank god it didn't happen to me or else I would have flipped out and for sure won't come back to this place. I believe that they should better train their employees to be more approachable. As much as I like what they served I don't know if it's even worth coming here anymore because of the lousy service we get now a days as there are a lot of bubble tea places we can drive to. read more

Jasmine green milk tea is great, waffle is soggy and it's one of those you could buy from Safeway or Save on Food... So nothing special. Customer service was minimal. read more

yuuummm ! The waffles here are great! especially the liege waffle. If you have a sweet tooth . You should come here and try it out ! Personally , I did not enjoy the drinks here. Ive ordered drinks here many times. Either they were really tasteless or they were incredibly sweet. There was no middle ground ): . Maybe ill give it another shot ? But i would highly recommend the waffles. read more

Pretty cute and quiet cafe. The prices are pretty much on par with any other place that sells waffles and bubble tea. I bought a chicken pesto sandwich and a Almond & Banana Belgian waffle and I have to say that the sandwich was AMAZING. The bread was slightly toasted and crunchy and the inside was nice and soft. The sandwich had the right amount of moistness as the bread didn't get soggy and the stuff inside didn't fall apart. The bubble tea and the waffle were also pretty good. I would definitely go again if I'm in the area, pretty convenient if you are shopping in the Save-On-Foods in the area. read more

Delicious waffles and sandwiches, great atmosphere and very friendly staff. Overall wonderful!

The bubble tea here is usually quite good but occasionally tasteless! Was here on May 9th.. Clerk our drinks wrong and gave us attitude.. The service is usually good but today it felt like they didn't believe that they had gotten the drinks wrong and rolled their eyes at us. read more

I had the malt bubble tea and it was great, they definitely don't skimp on their powder. There are lots of seats to chat and the environment is very nice and cozy. The service was great. They're also open late. read more

5 star for the Oreo slush!!! And the red bean slush with extra pearl. (2 containers full) I like their waffles too!!! And I live really close to there so, I'm happy! read more

This place is awesome!! I love their waffles! Very tasty and only for $5.95. Their drinks are pretty good too, I recommend their ice teas. Very refreshing. The place is fairly quite and good for studying. read more