I had broken down on a busy intersection in Lansing. We called PJ's Towing and got a driver named…read moreShawn. He was fantastic, very professional and we enjoyed speaking with him on the ride back. If you ever need a tow, this company is great and will take good care of you. He was even able to give a ride home since I didn't have my truck. Extra fee, but worth it! I hope i don't need to use them too often but I will definitely use this company again if needed. They are prompt with answering the phone and getting a driver out to you. Fantastic experience, minus my truck.... We didn't use our insurance and the rate was way lower than I thought a tow would be. Services

True definition of service with a smile!…read more I was recently involved in a car accident, and there was a lot of confusion on the scene as traffic was busy and it occurred right in front of a high-traffic business on a main street. After speaking with the police it was unclear if I needed to call for a tow, or if he would. I called my insurance company and they advised to let the police handle it. I approached the officer once more and he provided me with phone numbers to a couple of different companies. After calling the first company, I wasn't optimistic about how the aftermath of this accident was going to play out. Next I called PJ's and from the moment they answered the phone, I felt relief and assured that everything would be ok. The woman that answered my call was extremely helpful and knowledgeable. She was also quick in gathering info and making decisions. She collected my payment info and assured me that I would be charged only once the car was picked up. About 5minutes after leaving the vehicle to seek medical care, the tow truck driver called and told me that they would not be charging me because car was totaled. He took the necessary info from me and said he would take care of the rest. I was elated to avoid the unexpected $100 expense the week of Christmas! I am thankful for PJ's for their service, care, and honesty!

Had a wonderful experience with PJ's towing. They arrived exactly when they said they would and…read moretheir driver was incredibly kind and helpful.

they picked up my car from a service center and brought it to my home pretty quickly…read more Thanks :)

I needed help today bc I locked my keys in my car. Northside was there within 10 minutes. The…read moredriver,Mason, could not have been nicer. He got my car open only to find out my keys weren't in it. I told him where I'd walked, and he came with me to retrace my steps. Mason did not have to do that! It was so kind. By the way he's the one that found my keys in the grass where they fell out of my purse. i have to give Mason 's for his kindness, professional manner and his patience.

Needed stalled truck towed on a snowy slippery Sunday morning. Arrived from across town earlier…read morethan expected. Nick was friendly and efficient.

The easiest and better towing companies to call. Living in the Dewitt area I call them 1st. They…read moreare on time.. Never any problems ..Price for a flatbed tow is inexpensive. Takes the seconds to hook up.

Not only did this"business" steal my car they also stole my property from my car. $400 to get my…read morecar back for a 2 mile tow and they stole my OBD scanner, they not only stole my car, but they stole items in it. This company is a den of thieves.

I had a completely flat tire and was sent Lansing Towing & Recovery via OnStar then AAA…read more Clarence was their driver. He was very communicative, timely and patiently addressed all my concerns regarding moving my AWD vehicle with the aforementioned flat as a pancake tire. He even made sure that I could enter/exit his big ass truck safely. Five stars for his customer service.

I requested roadside service through AAA. My APPOINTMENT window was from 4pm-6pm.... The wrecker…read morecalled at 3:45 and said he would be there in 15 minutes. I told him i was on my way. I left work and arrived at 4:10pm and waited another 10 minutes. No tow truck. I tried to call there was no the number back. No answer. Way to pile on an already frustrating situation. I called AAA at 4:19 the said i had to wait 2hrs before anyone could come back. I had to leave work to get there to my already broke down car. Then wait in the cold in the dark in November in Michigan. Their customer service is awful. Save your money. Frequent an establishment that has integrity or at least cares that a person whose car is already broke down might need 10 minutes...

This Towing Service is thee most horrible service I have ever encountered. When reviewing other…read moretowing services around Lansing Michigan where I am a current resident I was trying to go with the service that was not only professional but also cost efficient also as my vehicle needed to be picked up from Vision Tire Repair and dropped off at another local repair shop near my home. When finalizing my Towing Service that I had chosen Which was Northside Towing I received a call from Northside Towing letting me know that another Tow Service had picked up my vehicle without my consent!!!!! Don whom works for Todd's Towing care advised me that he was going to drop off my vehicle at his own repair shop on the corner of Grand River Ave and Capital Ave in Lansing which I had NO interest nor intention of having this happen Nor did I even know Don whom had my vehicle on his Flat Bed!!!! Don then advised me I had taken up enough of his time I needed to make a payment for my vehicle tow and my vehicle needed to be removed off his flatbed or he was going to be taking it next to the local IMPOUND!!! I have never been so unhappy, humiliated and been thru this ridiculous unprofessional customer service in my life !!!! I was horrified the fact that I was being treated so horribly ever and was threatened of having my vehicle impounded next! I then gave him my home address he brought the vehicle on his Flatbed when I approached the tow truck Don advised me I owed twice as much for his original pricing because I wasted his time that he had lost on tows he missed out on. When I only have him the cash for the original tow that was not authorized Don became angry threw my cash at me at began laughing yelled out his tow truck window began laughing out loud" I WILL JUST KEEP YOUR KEY FOB FOR YOUR LINCOLN MKZ THIS IS WORTH MORE!" He stole my only key fob I HAVE CONTACTED LAW ENFORCEMENT AND WILL PRESS CHARGES AGAINST YOU AND TODDS TOWING CARE IF MY KEY FOB IS NOT RETURNED!!!! LAW ENFORCEMENT HAS CONTACTED THIS BUSINESS TODAY AS WELL!!!!!

From the owner: Toddstowingcareread more

just had a dead car brought back to me from bloomingdale out to South haven. The driver, Robert,…read morewas really good really fast, and put the car right where we wanted it. could not ask for more. very Happy. Use these guys, they are very good

Asked me what I want to pay for the service and then got upset and complained about gas prices when…read moreapparently my offer wasn't good enough. Make your own prices if you want to get paid the number you're looking for.

Truly, truly outstanding. Cannot recommend this business enough. I highly suggest turning to Mr…read more Quick Pick before trying other businesses for your emergency car needs. Excellent service, know-how, and friendliness.

From the owner: I do roadside services at fair rate/ cheap price for Quick Quality Service in town. $45 Flat Fee &…read morefirst 10 miles are free ($2 ea after). Jump Starts & Tire Changes & Lockout Services & Gasoline Delivery & more in many cases a Tow isn't needed just call. I am the Owner/Operator so the service you get is what I would expect if it were me needing help, I also carry Antifreeze, Water & Oil, I have No Boss therefore I can and though I service a 30 mile radius, I am not limited when you can't find help near by. I'm a Veteran so whatever it takes.