I had a blow out on side of road on my way to work and Jacob stopped and helped me out !! Thank you…read moreyou saved the day Jacob!

I had a completely flat tire and was sent Lansing Towing & Recovery via OnStar then AAA…read more Clarence was their driver. He was very communicative, timely and patiently addressed all my concerns regarding moving my AWD vehicle with the aforementioned flat as a pancake tire. He even made sure that I could enter/exit his big ass truck safely. Five stars for his customer service.

I had broken down on a busy intersection in Lansing. We called PJ's Towing and got a driver named…read moreShawn. He was fantastic, very professional and we enjoyed speaking with him on the ride back. If you ever need a tow, this company is great and will take good care of you. He was even able to give a ride home since I didn't have my truck. Extra fee, but worth it! I hope i don't need to use them too often but I will definitely use this company again if needed. They are prompt with answering the phone and getting a driver out to you. Fantastic experience, minus my truck.... We didn't use our insurance and the rate was way lower than I thought a tow would be. Services

True definition of service with a smile!…read more I was recently involved in a car accident, and there was a lot of confusion on the scene as traffic was busy and it occurred right in front of a high-traffic business on a main street. After speaking with the police it was unclear if I needed to call for a tow, or if he would. I called my insurance company and they advised to let the police handle it. I approached the officer once more and he provided me with phone numbers to a couple of different companies. After calling the first company, I wasn't optimistic about how the aftermath of this accident was going to play out. Next I called PJ's and from the moment they answered the phone, I felt relief and assured that everything would be ok. The woman that answered my call was extremely helpful and knowledgeable. She was also quick in gathering info and making decisions. She collected my payment info and assured me that I would be charged only once the car was picked up. About 5minutes after leaving the vehicle to seek medical care, the tow truck driver called and told me that they would not be charging me because car was totaled. He took the necessary info from me and said he would take care of the rest. I was elated to avoid the unexpected $100 expense the week of Christmas! I am thankful for PJ's for their service, care, and honesty!

Mark with Spartan Emergency towing got me and my van back to Kalamazoo when my transmission blew…read morejust as I arrived in Lansing. He was a godsend. Professional, fast, and smart. He knew what he was doing and saved my day.

From the owner: Jumpstarts, lockouts, flat tires, fuelread more

I ran out of gas due to my gas gauge not working and they were very helpful and generous. Rebecca…read morecalled to confirm my location and was very personable and nice! Not long after TJ arrived, he was very professional and friendly. They really put customer service to the for front. All around If I break down again I hope I'm within their driving distance lol Thanks! I really appreciate yall

This couple is amazing. I rarely use my roadside assistance. 3 times in the past couple of months…read moreI've have to call. All 3 times this couple came to save the day. Most recently I blew a back tire. ETA from the insurance company 30-60 minutes. They arrived in 18 minutes, changed the tire and had me on my way. Customer service is top notch, they are friendly and remembered my kids names from the last roadside call. Thank you so much!!!!!!

The easiest and better towing companies to call. Living in the Dewitt area I call them 1st. They…read moreare on time.. Never any problems ..Price for a flatbed tow is inexpensive. Takes the seconds to hook up.

Not only did this"business" steal my car they also stole my property from my car. $400 to get my…read morecar back for a 2 mile tow and they stole my OBD scanner, they not only stole my car, but they stole items in it. This company is a den of thieves.