I had a blow out on side of road on my way to work and Jacob stopped and helped me out !! Thank you…read moreyou saved the day Jacob!

Fire this guy immediately if you hit a parked car in your personal vehicle I'd hate to see what you…read moredo in the tow truck. I'm also being told he hit a parked car in the tow truck a little over a year ago. Why refuse to give us your insurance when you know it'll be in the police report? This guy is a clown and is gonna get someone killed. Take his license away. He 100% works for lansing towing which is why they were here so fast to pick his car up. It's parked in the back of their lot right now. Lastly, he's lying to the cops! When I retrieve my neighbors camera footage you're on the hook for falsifying a police report!!!!

I needed help today bc I locked my keys in my car. Northside was there within 10 minutes. The…read moredriver,Mason, could not have been nicer. He got my car open only to find out my keys weren't in it. I told him where I'd walked, and he came with me to retrace my steps. Mason did not have to do that! It was so kind. By the way he's the one that found my keys in the grass where they fell out of my purse. i have to give Mason 's for his kindness, professional manner and his patience.

Needed stalled truck towed on a snowy slippery Sunday morning. Arrived from across town earlier…read morethan expected. Nick was friendly and efficient.

I have nothing but good things to say about O'Donnell's repair. We have brought our car to them for…read moreone major engine repair, a suspension replacement in the front, and a simple blower motor replacement. Each repair was on a separate occasion so we have had the pleasure of doing business with them repeat times. And we will continue to use them. O'Donnells consistently gets right on repairing our car the moment we bring it in. The major engine repair was completed in less than a day's time. This repair was to re-thread the head to accept a replacement rocker arm bolt. This is no simple task, and their ability to complete the job was about 6 hours. And they did this at a relatively cheap cost which enabled us to get down the road again for many miles until we could have the heads or motor replaced. The second repair was a front shock/strut replacement and alignment, we had called around for price/time quotes. O'Donnells quote came in at the lowest cost with the highest quality parts and the time to complete the job was 2.5 hours from the time we placed the phone call to them till the car was ready to be delivered to us. Nothing short of a small miracle considering this was road-caused damage to the vehicle and what we considered an emergency repair. O'Donnells also saw this as an emergency when it came in and put us back on the road immediately. And the third repair was fairly simple blower motor malfunction. They had us in and out in a short visit. I cannot say enough good things about this place. They follow through and make sure you are happy afterwards as well. Family owned as well. And I have met the owner, who asked us ways to improve his business even though his service was on par with the highest we have ever seen from a car repair shop.

When because my check engine light was on and my car was bogging it's not bogging anymore but my…read morecheck engine light is still on I'm going to take it somewhere else to make sure that it's fixed

TJ's helped us out today when our car broke down unexpectedly on the highway. He was very quick,…read moreprofessional, and friendly. The rate was fair, especially considering the high quality of service. I wouldn't think about using any other company in this area.

I call TJs to get a tow for my vehicle that was broke down! I had three children with me. I had a…read morefriend come to pick us up, the tow truck pulled up while we were loading the children into the vehicle, he started honking and yelling at us to move. We literally had a child in our arms buckling a car seat in on the side of a busy highway. He pulled away. I called back to complain to the owner, who was apparently the truck driver. I then told him if he was going to be rude I'd call another company, which he said to go ahead and I did. So rude

They did a great job on my car after I was in an accident. Davis worked seamlessly with Progressive…read moreto get the job done. They kept me informed while they had my car so I was updated on the status. I noticed a few small scratches remaining on the car when I got it back, and they fixed those very quickly for me. They also noticed another spot I hadn't noticed and fixed that as well. I appreciate the thorough review.

Thieves. NEVER trust these guys…read more They did a poor job and charged me twice as much as others. And they did not deliver the car to my house. I had to take an Uber to get there and pick up my car, even though they had told me they would deliver it at my house.

I took my jeep in for an alignment and scrib helped me realize that my car was going to need way…read moremore then an alignment to fix it, which I expected. But he didn't just stop there, he engaged in conversation with me and help me navigate my next steps in my process. He didn't not charge me anything even after they put in labor to examine my vehicle and see what they could do to possibly help me.

Scribs did an excellent job on my 1968 442 New exhaust,…read morestarter and milled the heads.

My tire blew out on the way home from work. I called and was told it was going to be an hour to an…read morehour and a half, and it was going to be x amount. I told them yes, and set it up. Dispatch called me back and apologized because she messed up and it was going to be a little more due to the distance. Driver showed up less than an hour later, got my car lifted and to the tire shop in no time. He then offered to wait until I got a ride When I stated I'd just walk, he said he wouldn't let me do that because it was negative outside with windchill. He said he'd just give me a ride down the road to my building, and risk getting in trouble. Every aspect of this company was very friendly and professional. I hope I don't ever have to use a company again. But if I do, I'm definitely going here

Needed to replace body parts on my '05 Prius. Ordered and paid for the parts on their website;…read moreimmediate follow up phone response to confirm. No problems picking them up. The parts where ready to go, my Shroyer Rep went over the condition of the parts, and helped me load two panels into my Prius and assisted me with putting on the front door. Thank you so much.

I was in town for work. It was very cold out & I had been getting alerts of low tire pressures. I…read morehad stopped at 2 different gas stations to put air in and my tire pressures were going lower according to my car sensors. I was very frustrated and looked up an actual car/tire repair shop. I waited 30 min for them to open but the front desk person let some employees in when they arrived. I asked if I could get my tires checked. A gentleman clocked in early & resolved my problem. They were so kind.

Had a front differential issue with my daughters AWD car. Went to another chain and had major…read moreproblems with communication. Explained situation to intake person Kory, and worked on differential fluid change. Problem persisted and we had to order new transmission ($4000) and considered $1500 labor. Luckily problem has seemed to resolve with fluid change, they refunded my $ for transmission, only charged for fluid change. They were VERY good with communication, not up-selling, straight shooters. While they may charge a tad more than others, it is worth their quality and honesty any day!