I had broken down on a busy intersection in Lansing. We called PJ's Towing and got a driver named Shawn. He was fantastic, very professional and we enjoyed speaking with him on the ride back. If you ever need a tow, this company is great and will take good care of you. He was even able to give a ride home since I didn't have my truck. Extra fee, but worth it! I hope i don't need to use them too often but I will definitely use this company again if needed. They are prompt with answering the phone and getting a driver out to you. Fantastic experience, minus my truck.... We didn't use our insurance and the rate was way lower than I thought a tow would be. Services read more

True definition of service with a smile! I was recently involved in a car accident, and there was a lot of confusion on the scene as traffic was busy and it occurred right in front of a high-traffic business on a main street. After speaking with the police it was unclear if I needed to call for a tow, or if he would. I called my insurance company and they advised to let the police handle it. I approached the officer once more and he provided me with phone numbers to a couple of different companies. After calling the first company, I wasn't optimistic about how the aftermath of this accident was going to play out. Next I called PJ's and from the moment they answered the phone, I felt relief and assured that everything would be ok. The woman that answered my call was extremely helpful and knowledgeable. She was also quick in gathering info and making decisions. She collected my payment info and assured me that I would be charged only once the car was picked up. About 5minutes after leaving the vehicle to seek medical care, the tow truck driver called and told me that they would not be charging me because car was totaled. He took the necessary info from me and said he would take care of the rest. I was elated to avoid the unexpected $100 expense the week of Christmas! I am thankful for PJ's for their service, care, and honesty! read more

I had a tow driver come to my home break into my vehicle and steal it without my knowledge or consent for what has now been proven was fraudulent insurance claim I have not contractwith Bristol west I gave no authorization for my vehicle to be taken and it has been out up for sale PJs towing you should really check to make sure you aren't breaking the law. read more

P.J.'s Towing - Roadside Assistance Near Me - Lansing, Michigan

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I had a great experience with this towing company. Carlos was incredibly kind, professional, and very educational throughout the entire process. He took the time to explain everything to me, which I really appreciated. It made a stressful situation so much easier. Highly recommend their services--especially if you get Carlos! read more

I slid into a field on Benton Rd on February 6th. I called my Road Trouble Service within my insurance company. Unable to speak with a real person; just numerous prompts. I was so shook up as it was, I had no patience for these. I called PJ'S directly. I received (2) texts ftom them...(1) sending me my 'order' and then (2) when they were on their way. Mike arrived and put me at ease. He said he'd have me out in a jiffy, told me which direction to turn the wheels and pulled me out into the road. He couldn't have been nicer!! It was so cold and so windy but he was just as pleasant as if the weather had been 70°. Thank you, Mike, for being so professional and a gentleman! read more

Incredibly frustrated with this tow company. They will be blacklisted in our family, that's for sure. I had to assist my kid in getting their car back. They had parked in a spot designated for a gym while visiting a friend briefly near MSU. Gym called PJ's and had their car towed. $290 in fees, and I was left with under 2 hours before they closed which would have led to another $50 storage fee for another day. Since the car was titled in my name, I had to show drive to Lansing in person to get it. WTF! When I arrived at their storage lot the entire outside work area outside stunk of marijuana. Strong and prevalent! Only people there were tow truck workers, so leads one to wonder what they're smoking, on the job, with some of them behind the wheel of those tow trucks. BTW, office was fine, it was just the immediate garage and storage area. And again, NO ONE else was their other than myself and workers. Only redeeming aspect of it all was professionalism and understanding of the three office staff members. They were fine and not the problem. Overall just disgusted by the situation: their absorbent fees (towed it 5 miles and stored it for a couple hours), and the weed stench at there Resener St location in Lansing. Black listed. If ever in need of a roadside tow, it WONT be PJ's. read more

I don't recommended this towing company. My vehicle was damaged while loading. Had photos and videos taken but they still denied responsibilities. I spoke with Micah Passerby whom I was told he's the owner. Through numerous calls and emails he completely ignored me. No return on calls or emails. Please choose wisely and don't choose this towing company. They will not take responsibility when they damage your vehicle. Karma will come your way. Soon or later. read more

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What can I say?! I am so grateful to P.J.s and their team. I had the pleasure of meeting Mike, and he went above and beyond to help me. He was not just friendly, but funny and so helpful. Thank you thank you thank you. You made me holidays a little brighter. read more

If I could leave 0 stars I ABSOLUTELY would. DO NOT, for the love of god, have these people tow your car if you were in an accident (!!) in or around lansing, seriously !!! They will take complete advantage of a terrible situation and d*mn near scam you out of hundreds just to retrieve the car. My car wasnt even here for 24 hours total and they charged me for two whole days of storage at $60 per day when i went to pick it up the next day. They then charged a fee of $300 for an "accident tow" to take it to their tow yard that was 15 minutes away from the scene of the accident. On top of this, they had the nerve to charge an additional $100 for "labor". Just an overall modern day legal scam if you ask me. You are better off picking up the car with your bare hands and carrying it your d*mn self to save hundreds in fees from these soulless people! I ended up paying over 500 in total for less than a day of the car being in their lot after the accident. I believe their prices for regular tows might be more affordable but their accident towing rates are absurdly high!! On the bright side, their tow truck drivers were very kind and helpful! read more

P.J.'s Towing - Bill for reference that I am not exaggerating on the prices. - Roadside Assistance Near Me - Lansing, Michigan

Lost hours at work because PJ Towing drivers held up traffic for hours chatting. 0/10, would not recommend.

Office and drivers were amazing, responsive, and professional. Monica, Jason, and Cory saved the day for an out of town motorist with a challenging situation. This is the company I would want to help any one of my kids if they were stranded on the road. Five stars! read more

Only place that answered on the first phone call. put decent effort into attempting to jump start my Jeep, didn't charge for the failed attempt. Taught me how to pop it into neutral when it wasn't receiving power, something other tow companies don't seemingly know about. Had functional remote control for their truck, so I didn't have to help like I have had to with other companies. Even completed the mechanic shops drop off paperwork for me so I didn't have to go down there with them. Had Apple Pay for ease & security. All around very pleasant experience read more

Last Saturday night, Mason from PJ's towing, was a life saver. We hit a deer on 127 South. In My pretty little 1993 Mertz. We were 104 miles from home. Not only did this young man come and tow our car, but took us home!! As tuff as it was, he'd already had a full day, but still went out of his way, to accommodate us! Thank You Very much, Mason. You made a bad situation, better. Thank You. read more

I didn't get the name of my driver, but he went above and beyond, getting me and my vehicle safely off the street during "snowmageddon". Won't use any other service in the future. read more

PJ's Towing came through for us today. They were great at communication, were efficient, and made our not so great situation that much better. Tennessee was professional and took great care of us, getting us back to Grand Rapids safely. We appreciate your professionalism and kind staff. read more

AMAZING SERVICE!!! Impeccable! So impressed everytime with how quick and inexpensive Pjs is. I've gotten towing service, locked my key in my car, stuck in the read more

Tennessee was the guy who picked my car up after an accident. He was very friendly and helpful! He came way before the cops who I called first. Online it said that they closed at 8pm, but they closed at 6pm. Jillian was the office worker who helped me out even after they were closed. I really appreciate you all! read more

On the evening of Nov 16 my mom was in an very scary accident a long distance from the Lansing area and P.J.'s literally went the distance to make sure her car was retrieved and that she got home safe. The driver who responded - just moments before he was to go off the clock - did everything possible to help my mom feel safe and taken care of during a very upsetting experience. Thanks for making sure my mom came out of it okay - you've got some very kind and competent people in your ranks. read more

great great service: Blew a tire on the highway - late sunday afternoon. They quickly helped with a tow to a tire shop. I was able to get back on the road within a few hours. Service was excellent, timely, and reasonably cost. Oh - they send you a text - which actually showed the truck on a map and when it will arrive! read more

After waiting for a tow truck for 2.5 hours that didn't show for a lockout, my roadside dispatched PJ's Towing who was there is 20-minutes and out comes this handsome man who was friendly and had me in my car in less than 10-minutes. His name started with an L. Thank you for the timely and friendly service! read more

This company is amazing, and so is Nate, the kind gentleman who helped me unlock my car when my dog accidentally locked me out when I ran into the gas station. Nate's quick response, high level of professionalism, and friendly attitude helped turn a stressful situation into a minor delay in my day that we both laughed at after the fact. I definitely recommend P.J.'s Towing!! read more

Really friendly guy, came out fast. The office staff was nice on the phone too. Why aren't more Lansing businesses like this? read more

If you ever find yourself with a vehicle that you're pretty sure will kill yourself or others if you drive it, I highly recommend PJ's to tow you to your chosen repair destination. PJ's has caring customer service, they're eager to help, and they have stress free prices that I could not find beat in the Lansing area. Thank you, PJ's! read more

I can't say enough amazing things about PJ's towing! I was in a fender bender and Al with PJs made the process of getting my car towed to my home a breeze. He was light hearted and very understanding when I had to turn around and bring him the keys (in all that was going on I just took my keys with me lol) I would recommend them to anyone who needs a tow! read more

What can I say about Pete? Amazing man...his willingness to help and to be more than fair...we need more men like him..I'm in Los Angeles and he helped me inspect, pick up, and ship a car all the way from Perrington,MI. I'm grateful for all thay he did. I wish his company was in LA so I can use his service more often read more

P.J.'s Towing - My 1967 lincoln continental he shipped - Roadside Assistance Near Me - Lansing, Michigan

Thanks to PJ's Towing for the quick response and problem solving! They went the extra mile for me!

I had a really bad day recently and needed two tows. PJs helped me each time with flatbed tows. They were very prompt, courteous, very professional and worked quickly. Made a horrible situation much better. read more

Absolutely love PJ's! They are always around and never very far away. Reasonably priced and the owners are stellar people.

PJ's & their employee John S rock!!!! John was Johnny-on-the-spot (no pun intended) when the police called him for a 3-car accident I had in a rental car in Lansing. Even though he was soon to go off duty, he agreed to tow me back to the rental car agency in Detroit. I was really shaken up but he was so calm and professional that I calmed down and let him do his job. Back home, I found I had lost the receipt for the towing and PJ's was able to email it to me the same day I called. A towing company doesn't get any better than this. read more

I wouldn't use any other tow company in Lansing and surrounding area's! They are very personable and reasonable and most importantly honest. I highly recommend PJ's over all others. read more

PJ's did me a great service when I needed it most. This week I moved from Grand Rapids to my new house here in Lansing. I have this albatros of a vehicle that I needed moved. They did it for me with no fuss and the highest level of professionalism. I highly recommend for mine or your towing needs. read more

This is a great LOCAL service that is quick, friendly and efficient. They are everywhere and there isn't anything that they can't help with, plus their prices are the best in town! Please please please, if you find yourself needing a tow service, please call PJ! read more

Fast and friendly. Honestly the best towing experience I've ever had. The tow truck driver I had goes by "Tennessee". Tennessee was at my location in minutes. He had my Yukon on his tow truck (in a snowstorm) in less than five minutes. The whole experience took about 15 minutes from initial call to final destination. Great price too! read more

They came to my house and broke into my sons car to tow it. When I went out there and asked what they were doing they gave their story. Ultimately, they were at the wrong house, breaking into and trying to tow the wrong car. When we called the office, they hung up on us. When we went there, they laughed and smirked, were rude and unprofessional. We had to call the police just to get them to give us answers. They damaged the door they broke into. They did admit to the police they broke in and were going to tow it, and that they had the wrong house and car. When I posted a negative review on their FB page, they called us pathetic losers. Never an apology from them, and still waiting. They only wanted to berate us for their mistake. I got the following response from the owners wife, Jen Daly: "Actually it appears you guys are the ones who are pathetic! Get a life! Seriously, do you have nothing better to do than to gather up 10 of your friends and bash a very well run successful company! Losers!" My FB post has reached over 2000 people and I hope they realize they can't treat people like crap. Do NOT use them! read more

Called for a tow on a Saturday morning. The driver was there within 20 minutes and was very professional. Would definitely use them again if needed. read more

Fast and Friendly Service. I had a flat tire in a congested parking lot and PJ's service was outstanding. This family owned business provides a fair price and excellent service read more