Where to start? Asked for water and a diet Coke. Received a diet Coke and lemonade. Not huge issue. Easily corrected, eventually. But it was a sign of things to come.
Got menus and waited about ten minutes for someone to take our order. Finally asked a table bus to get our waitress.
She comes to take our order. Does not know what a chive is, or a scallop. Wife was having a rare steak with grilled veggies. She asked to substitute the baked potato for extra grilled veggies. Almost positive we got billed for them as a side, but we will never know. I never got to see the bill. More on that later.
The meals arrive. My wife's rare steak is cooked to a shoe leather state. As in burnt like an asteroid. The veggies are fine. Waitress never asked if everything was ok when she brought the food.
My shrimp and scallops w loaded baked potato wo chives is delivered as shrimp and oysters w a loaded potato w chives. I said nothing about the chives. After eating my shrimp and most of my potato, once again the busboy to the rescue. He gets the waitress who comes over and offered to just take the scallops off the bill. I asked for my scallops. She is gone a long time. She returned and asked if I wanted fried or grilled scallops. Fired I replied and she disappeared. We hear a commotion in the kitchen and someone tells the waitress to come get the oysters. She comes over with a plate and uses her bare hands to take food off my plate. Wtf? She takes them and leaves.
Then she and other wait staff are sitting in an unoccupied area looking at their tickets, and watching soccer on tv.
About 15 minutes later my freshly fried scallops arrive.
My wife has been done for 20 minutes.
I finish the scallops and waitstaff is no where to be seen. My wife goes to the car.
Busboy to the rescue again. He finds and sends the waitress, who is watching tv now, to the table. She asks if I am ready to pay . I am. She has to go make the bill. As she approaches again I am getting my card out and she she says "paying by card?" And takes the card from my hand wo leaving the bill and disappears. I never got to see it. A few minutes later she drops the card and card receipts on the table. No waiting, no questions, no thank you, no explanations just leaves the area.
Christy did not get a tip.
All our previous visits had been great. This one sucked.
Addendum
The following day I noticed the young waitress had decided she was entitled to give herself a tip from my bank account. I brought this to the manager's attention. She refunded the amount the young lady took on her own. I feel her future is short.
The manager was very professional about it. I can appreciate the position this put her in and how she handled it.
I would give her 5 stars if I could. read more