Went through multiple quotes for home pest care service (bugs, wooded area)…read more Economy from a yearly perspective was one of the most affordable. They've also been super responsive and reliable for 1-off issues. Thoroughly impressed!

I talked to a girl today and she was very helpful and friendly and scheduled me as soon as…read morepossible. Great customer service!

Had bats in the attic. Called Killingworth and they sent Cory out. He checked the house over and…read morepointed out several places they could get in besides where they were going in and out. Sadly, at that point it was "baby bat season" and we had to wait about five weeks. On the second day it was legal Cory was out, sealed up the other places and installed the one-way door. Early the next morning we stood in the yard and watched the bats try to get back in the attic. THEY DIDN'T. Cory is awesome to work with. He explained what was going on, steps we needed to take, and then delivered. It was not cheap, but compared to the other estimates we got the price was right in line and the service was over-and-above. Thank you Cory and Killingsworth.

This is an attention-getter for Killingsworth. Your back office arrangement with AX is simply…read morehorrible. Your termite protection and services have been great, worthy of five stars. It seems that AX sends out invoices to everyone, even customers, like us, that are on auto-pay. Further, why are customers having to work with a back-office that is supposed to be invisible to customers? When we are alerted that a check is to me made of our senticons, asking us to have someone there, we comply. We then get the technician who announces his presence, does the check and checks out with us. Within two weeks, AX contacts us that a service rep will be visiting and we need to have someone there. I called, they insist that there was no service conducted two weeks ago. If a tech came it was a waste of your business time. If Killingsworth is the right hand, then your AX support is the left hand and they seem to operate on their own schedule, rather than supporting their customer: Killingsworth. You can do better, especially when you were doing it yourselves. Our 14-year customer relationship is with Killingsworth, not AX. Back-office, third party support should be invisible to customers. You are paying good money for them to do the support, freeing your skilled employees of admin tasks. AX is annoying to say the least.

I cannot say enough about this company! Gilbert and Will are absolutely amazing technicians!…read more Their knowledge and Customer Service are exemplary for such a young age! They represent this company very well, and therefore, I probably will be with Freedom Pest as long as I'm in the area. What a blessing!

I have been a happy customer since I moved to NC in 2019. A family owned small business that is…read moreprofessional, on time, reliable and priced right. Our pest control specialist Dale is awesome and cannot be happier with our service.

Dewey always lets me know when he is arriving to spray for mosquitos so I can bring my dogs in…read more They also came back in a timely manner after a big rain when I requested an additional service.

Eric gets FIVE STARS for Service…read more My Mother In Law has a Squirrel in her attic and is DEATHLY AFRAID Ray Stephens is going to show up at her front door. Anyway, I reached out online to Remedy last night and got a phone call this morning saying Remedy doesn't do Squirrels any more. He could've easily ignored my request, left a message saying "sorry, we don't do that," etc. Instead he left a detailed message and an offer to help me find someone. OUTSTANDING Service that is uncommon these days. If you need Pest Control, call Eric for a Remedy! Yeah, my Bride is going to rib me for being corny, but it's honest.

I have reviewed Rob Tucci before, but he continues to give me reasons to write another one. This…read morevisit was a great example of why we appreciate having him as our technician. Rob communicated with me the day before the appointment and then again the day of so I knew when he was coming. I cannot overstate how nice it is not having to sit around all day waiting and wondering when a technician will arrive. We have also had some really annoying bugs showing up lately. Rob listened to what we were experiencing and actually took time to think through a plan for addressing it. He went beyond the basic treatment and inspected around our foundation and other areas outside the house to see where the problem might be coming from and what could be done differently. Rob has a great combination of experience and common sense. He does not seem interested in just getting through the appointment. He wants to understand the problem and find a solution. He is efficient, knowledgeable, easy to communicate with, and consistently goes the extra mile for us. That level of service is why I continue to recommend him.

Chris, the service specialist from ClearDefense Pest Control just serviced my house and he was…read moreprofessional and efficient. I appreciated his thoughtful care as he sprayed each room. I have used Clear Defense as my pest control service provider for more than 8 years and am satisfied and would recommend them.

Complete bait and switch...Over the phone, I was quoted $350 annually (after the first year), then…read moreKevin came out to do a 'free' inspection and quoted $397 because the perimeter of my house is larger than average. I declined at the time but followed up with the company to see if they could confirm the reasoning for that new price as they didn't mention a possible increased price due to the size of the home initially over the phone. They confirmed their pricing for larger homes, so I accepted that price. Kevin came back out today for me to sign the agreement, and he is now quoting $494 annually. Update Today, February 11, 2025, I spoke with Kennedy and Phil from the Rock Hill Terminix branch. Both were very apologetic for the interaction I had with Kevin the two times he was at my house.. Phil wanted to make things right and came out today and remeasured the perimeter of the home and honored the quote for $397 based on the 332 linear footage that was listed for my home (we are renewing coverage on the home we just purchased). Phil came to the same conclusion with only a slight discrepancy (I believe he calculated 337 linear ft). I am basing my decision to go ahead and sign a contract with Terminix based on the reputation of the Terminix company name despite the poor customer service I experienced over the last few days. I appreciate Kennedy and Phil for their excellent handling of the situation.

i had terminix for a whole year and paid in advance. The reason i called them was that I had ants…read morein my kitchen and could not get rid of them. A technician came out that first quarter and sprayed for ants. I still had ants, he came back every quarter and I still had ants. The technician that came out kept telling me he would get his supervisor to come out and see if he could help but no supervisor ever came to my home. Then without informing me they renewed the contract. I was not happy with the service yet I had to pay $106.00 for a visit that i did not ask for. I would not recommend this company if you have a pest problem, I feel that they did not uphold their contract and get rid of my ant problem.

Very professional technicians. My Mother also uses their services. We live I humid warm climate…read morewith lots of insects. This service is a must!!

Cedric did a great job treating our property today. I highly recommend. If you are on their plan,…read morethey will come out as many times as needed until the problem is solved.

I had to call these guys after we found termites under our porch…read more After my complete and total meltdown I called Dixie Exterminating. It still wasn't fun, but I couldn't ask for a better company. They were polite, prompt, professional, very informative and took the time to explain every step to me. They went above and beyond to make sure I was happy with their service. Super customer service.

I would highly recommend Dixie Exterminating Company. We've been having unusual problems with ants…read moreand Dixie has been persistently helping us with our battle with ants. We have a service every 3 months but are in a bad area with ants and they come out any time in between to do more exterminating to help us get rid of the ants. A big shout out to Lori and all the kindness and help she has provided each time. The service people have been professional and on time and sometimes early. I choose to give small business my money these days and Dixie has been worth it. Please call them if you have a problem.

I left a message on Good Friday and they called back within an hour! Their products are all…read morenatural oils which I prefer. She scheduled me for the following week and when Joey showed up he was extremely nice and very professional. I explained everything about the bugs we were seeing, showed him a few, and he was so knowledgeable about where they were getting in the house from. He even killed two spiders while here :) He offered to have the office call me to remind me before the 3 months is up to schedule a follow up appointment if needed so i could get the better rate. GREAT SERVICE and i am very hopeful that the problem will go away after the first spray. If it doesnt, they come back out for free within 30 days! Hands down if you want a natural product sprayed inside and outside of your home, this is your company!

I have been a client of Envirosafe of Rock Hill, SC since 2008…read more Prior to this year, I would have given them a 5 star rating. Their service technician, Buddy, is personable, professional and courteous. He does an excellent job and I've never had a bug problem he hasn't responded to and fixed. However, this year I'm having trouble communicating with them. First, when they missed my regularly scheduled quarterly spraying in March - called several times, no response. Finally I went to Yelp and the office called in May. Now, I need help with a wasp nest. Again, no human only an answering machine, no return call. In the past, the response was within 24 hours. Again I'm going to Yelp hoping to hear from them. I would appreciate someone from the company contacting me. Corinne..... email is peanutlily@aol.com

Never answer the phone and can't get copies of the termite bond . It's hard to communicate with…read morethis business and there are no other available phone numbers or emails that are checked.

Never returned our calls it's been a month. Needed them to come back out saw a small bug. We will…read morecall another company.