1. Terminix

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Rock Hill, SC

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Terminix

3.4 (8 reviews)
Closed • 9:00 am - 5:00 pm

Services - Terminix

Pest preventative services

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Killingsworth Environmental - Our professionals top priorities are keeping your home pest free and lawn looking pristine!

Killingsworth Environmental

(4 reviews)

Had bats in the attic. Called Killingworth and they sent Cory out. He checked the house over and…read morepointed out several places they could get in besides where they were going in and out. Sadly, at that point it was "baby bat season" and we had to wait about five weeks. On the second day it was legal Cory was out, sealed up the other places and installed the one-way door. Early the next morning we stood in the yard and watched the bats try to get back in the attic. THEY DIDN'T. Cory is awesome to work with. He explained what was going on, steps we needed to take, and then delivered. It was not cheap, but compared to the other estimates we got the price was right in line and the service was over-and-above. Thank you Cory and Killingsworth.

This is an attention-getter for Killingsworth. Your back office arrangement with AX is simply…read morehorrible. Your termite protection and services have been great, worthy of five stars. It seems that AX sends out invoices to everyone, even customers, like us, that are on auto-pay. Further, why are customers having to work with a back-office that is supposed to be invisible to customers? When we are alerted that a check is to me made of our senticons, asking us to have someone there, we comply. We then get the technician who announces his presence, does the check and checks out with us. Within two weeks, AX contacts us that a service rep will be visiting and we need to have someone there. I called, they insist that there was no service conducted two weeks ago. If a tech came it was a waste of your business time. If Killingsworth is the right hand, then your AX support is the left hand and they seem to operate on their own schedule, rather than supporting their customer: Killingsworth. You can do better, especially when you were doing it yourselves. Our 14-year customer relationship is with Killingsworth, not AX. Back-office, third party support should be invisible to customers. You are paying good money for them to do the support, freeing your skilled employees of admin tasks. AX is annoying to say the least.

Envirosafe Termite and Pest Control - www.pestcontrolcharlotte.net  www.rockhillpestcontrol.com Www.charlotteasbestosandmoldremoval.com

Envirosafe Termite and Pest Control

(4 reviews)

I left a message on Good Friday and they called back within an hour! Their products are all…read morenatural oils which I prefer. She scheduled me for the following week and when Joey showed up he was extremely nice and very professional. I explained everything about the bugs we were seeing, showed him a few, and he was so knowledgeable about where they were getting in the house from. He even killed two spiders while here :) He offered to have the office call me to remind me before the 3 months is up to schedule a follow up appointment if needed so i could get the better rate. GREAT SERVICE and i am very hopeful that the problem will go away after the first spray. If it doesnt, they come back out for free within 30 days! Hands down if you want a natural product sprayed inside and outside of your home, this is your company!

I have been a client of Envirosafe of Rock Hill, SC since 2008…read more Prior to this year, I would have given them a 5 star rating. Their service technician, Buddy, is personable, professional and courteous. He does an excellent job and I've never had a bug problem he hasn't responded to and fixed. However, this year I'm having trouble communicating with them. First, when they missed my regularly scheduled quarterly spraying in March - called several times, no response. Finally I went to Yelp and the office called in May. Now, I need help with a wasp nest. Again, no human only an answering machine, no return call. In the past, the response was within 24 hours. Again I'm going to Yelp hoping to hear from them. I would appreciate someone from the company contacting me. Corinne..... email is peanutlily@aol.com

Terminix - pest_control - Updated October 2026

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