No pressure sales or gimmicky talk about what they offer - just tried and true pest extinction to…read moresafeguard my home with great customer service. The first service went very well - David came prepared and treated all areas, including the crawlspace and flower beds!

I talked to a girl today and she was very helpful and friendly and scheduled me as soon as…read morepossible. Great customer service!

Will came out two consecutive days and put down helpful applications of nutrients to prep my yard…read morefor fall plantings. He followed me as I turned attention to specific areas I needed covered in his visit. He later visited those areas, doing what I asked him to do! I am happy to see your technicians cover requested areas as pointed out! My yard continues to flourish under the care of Spring Green and I plan on renewing my services next year, to keep the success showing!

I would highly recommend Spring-Green of Norrh Carolina for your lawn care. I have used their…read moreservices for five years. Their communication with me for each application is excellent. They notify me by text the day before they apply a treatment. Their employees are very courteous. My lawn looks great! No weeds!!

I'm so happy we used this company. I feel like they've gone above and beyond. Pests are scary, but…read moreBug Man takes the time to explain the process and the plan. They've been professional in every aspect. Would recommend in a heartbeat.

I've used plenty of pest control companies over the decades. This company stands out as the best…read more(easily). I appreciate their honesty and willingness to work with their clients. My homes mean a lot to me, and I hate uninvited 'guests'. Whether they be insects or critters (especially rats and mice). So a good inspection is important to me to know what's going on with my house. They have answered my questions and really been available to come out and check on my house. Being a single woman, that's important to me! Thank you! And I look forward to continuing to work with your company!

After being a paying customer and providing multiple professional soil test reports over the past…read moreyear, my lawn regressed significantly while under their care. The soil pH dropped from 6.3 to 5.3, and both phosphorus and potassium levels declined well below optimal ranges--clear signs of nutrient depletion, not just "sampling variability." I repeatedly asked for transparency and a corrective plan with specific products, rates, and application schedules to fix the issue. Despite detailed written requests (including attached lab data), I never received a proper written response or plan--only vague explanations and delays. Even after extending multiple chances to address the problem, the results continued to worsen, showing that the treatments were either ineffective or poorly managed. What's most frustrating is that I took the time to clearly outline everything needed for correction--lime type, rates, timing, nutrient recovery plan, etc.--and Lawn Doctor simply stopped engaging professionally. After months of poor results and no accountability, I finally asked them to cancel my service. If you're considering this company, be cautious. They present themselves as soil experts, but in my experience, the science didn't match the execution. When paying for professional lawn care, you should expect measurable improvement, documentation, and accountability--not declining soil health and silence when questions are raised.

DO NOT HIRE LAWN DOCTOR! If you hire Lawn Doctor, here is…read morewhat you will experience: - After you're sold service, you will not be able to contact anyone at Lawn Doctor. - They won't tell you what date and time they are coming, so if you have a locked backyard, good luck! - The techs have no idea what they are doing and will destroy your property. - You will get billed for services you didn't ask for. - The Lawn Doctor "guarantee" on their website is 100% FAKE. I had Lawn Doctor come to my home for seeding service this fall (2021) and during my initial phone call with Preston, I detailed my issues and concerns that I wanted to address with the tech during their visit. When they arrived, they started seeding my front yard before I could get out of the front door. I told the "lead" that I requested not to seed the front and he said "well he already started so you have to pay for it." I then proceeded to show the "lead" my backyard and concerns I wanted them to help solve. He assured me all would be taken care of. They completely destroyed my lawn and made it unusable. They took a power seeding machine to my lawn, which was way too wet and has exposed wiring from the original sod. The machine grabbed on to that wiring and ripped up all sod that was attached to the ground. They said it would take about 2 weeks for the lawn to repair, so I waited 2 weeks and there was no change. I attempted to contact Preston 3-4 times with no response and then was shocked to see a Lawn Doctor truck show up at my house and start treating my front lawn. I informed the "lead" what had occurred and he viewed my backyard and agreed that it was destroyed. He said that they would perform a free seeding in the Spring and I would be contacted by Preston to confirm. I have not been able to get a response from Preston or the Lawn Doctor corporate office despite 10+ attempts by phone and email. I am filing a chargeback with my bank, a BBB complaint and a complaint with the Attorney General of North Carolina. Lawn Doctor has a "100% guarantee if not satisfied" which is clearly a scam.

I have been using Secure Termite for just under 2 years to treat/prevent pests in my house. I…read morehave an annual package that includes quarterly spraying around the house. During the first visit, the technician came into the house and talked to us about any issues we were having. He initially treated for those issues and let us know that if our problem (small ants) wasn't resolved in 2 weeks, he would come back out. Since the first visit, we haven't has any other pest issues. They do not need to spray in the house anymore - they just treat outside and in the crawl space. They're always ready to come out if we have any issues between treatment. Overall, we have had a very positive experience.

So I just bought my first home. We noticed termite issues during the inspection, but it was clear…read morethere had been remediation done. Of course the sellers claimed no knowledge and were vague at best when questioned. Well I still bought the home. Come to find the previous inhabitant (an elderly mother in law) kept METICULOUS records. And I found the information for Secure Termite in one of the kitchen cabinets. They performed the initial remediation. I called them and explained I was the new owner. Warranty was easily transferred to me with no penalty as long as I paid the required annual renewal and had the annual inspection. Renewal fee is minimal and worth peach of mind. The process was simple and easy. So when I need my regular pest treatments (curse you adulthood and being a responsible home owner), I called Secure. Same tech came out. He's courteous and remembered me. I have no regrets going with Secure. Annually they treat the inside, and quarterly they treat the outside. It's worth it. No complaints. Check them out if you need a good low cost option for pest control.

The employees/techs used to be great. No more. Ballantyne…read moreoffice is just not effective. The downtown office was great. Not this location. After 30+ years with Terminix, it's over.

I called Terminix located on 3801 Beam Road in Charlotte which services the Pineville/Ballantyne…read morearea. I received great service from Carter Smith. I called for an appointment for a free assessment. John arrived on a Friday and discovered that I had active termites in the back patio area. He assured me they had not infiltrated the inside of the home (video confirmed his findings). The following Monday, Carter came out applied a liquid treatment to immediately get rid of the termites and installed a termite baiting system around the perimeter of the structures. I am giving them 4 stars. I received immediate action to resolve the problem. To find good, even great customer service today is rare. I hope to have great experiences going forward with this company and will definitely add another star.