Never called back! Do you believe his name was Kevin? I was very impressed. He told me I definitely…read morehad a problem floor told me he was gonna give me an estimate never called back with an estimate. He did forget his detector for the floor moisture here. It has not picked it up yet. I do believe this is Kevin. The owner very disappointed seemed like a very positive man.

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

Wetlock Waterproofing does an excellent job servicing crawl spaces. Starting with a free…read moreinspection, complete with numerous pictures, Cory explains what's happening under the house. For many of us, we never climb in there and the pictures clearly showed its condition. From there, Cory removed the old dirty plastic and debris left from the house's construction. He then leveled the ground by hand, so it would be uniform under the new plastic. He also cleaned the surface of the drainage pipes, tacked up loose insulation and wires, and inspected the ventilation vents. He installed the new plastic from the high side of the crawl space to the low end, and laid the seams so if any water was leaking in, it stayed under the plastic. The change was enormous, and the cost was very reasonable. Now the job is complete and we have a clean and dry crawl space. Job well done!

EXCEPTIONAL service goes above and beyond, making Wetlock Waterproofing a STANDOUT CHOICE for any…read morewaterproofing needs. I am truly amazed by the outstanding service provided by Wetlock Waterproofing (Cory works with his son) especially in a time of urgent need. We got flooded big time! Cory, the owner of Wetlock Waterproofing, went above and beyond by promptly addressing a sump pump failure late one night. He responded to our call immediately and showed up within half hr. He undertook a substantial task of fixing the water damage in the crawl space. It was no small feat. He meticulously assessed the extent of the water damage and developed a plan to address it effectively. Damage fixed. Installation of new pumps done. Encapsulation pristine. The crawl space is now transformed into a clean, dry and functional area. "You can call me anytime even in the middle of the night" he said one day while the work was still in progress and the rain kept coming! That same night, more water started coming in our living space and I took him to his word! I called at 1am. He came with a smile. He took care of the situation till the next day as he procceded to finish a very messy task. "You can go back to bed" he said. "I'll see you in the morning!" Beyond grateful! Excellent communication throughout the process put me at ease, knowing that we were in good hands. He kept us informed of progress demonstrating dedication to his workmanship and care for people overall. Cory did not accept any payment until the job was completed to our satisfaction, showcasing the companie's integrity. His willingness to go the extra mile, even in the middle of the night, sets this company apart as a company that truly cares. Overall, I am beyond impressed with him and wholeheartedly recommend him to anyone seeking top-notch waterproofing services as well as exceptional care and kindness for the people in the home.

Looking at these reviews it's a wonder they are still in business. Because they have no business…read morebeing in business. Does the licensing board not take steps to yank a company's license when they have this many bad reviews?? I mean it's off the charts. If you had this many complaints about you where I am from, your license would be revoked immediately. No questions. 1 star is too many for this outfit too. I don't even know where to begin with our fiasco working with this inept company. They are a restoration company, that's where it ends. They would do well to stay in that lane. Or better yet, close your doors, you guys suck. They have no construction knowledge, AT ALL. We too were hit with a ludicrous price for some simple work done prior to drywall. But not before we insisted that we get a quote for all of it first. Nope, never happened, and they just went ahead and did most of the work, then pulled a ridiculous number out of thin air saying that's what we owed. Sorry, you don't do work you weren't authorized to do and then think you can charge whatever you like after the fact. If I asked them for an itemized invoice for the items they did right now, they wouldn't be able to produce it. That's how bad this outfit is. And at least half the stuff was done wrong. They hire inexperienced non-English-speaking guys. And I don't care that they don't speak English, but it doesn't help. They told us they would be hiring licensed sub-contractors to come in and do all the work. That didn't happen except for maybe 3 or 4 phases. And I am quite convinced that these guys who are here most days, not all, and are on Spanglers payroll, they're not licensed contractors at all. And the contractors they do sub out, oh god. They are as bad as Spangler themselves. Clueless. And they go thru contractors like firewood. Hire the cheapest outfit they can find, then realize their work is beyond bad, then hire another, and another, and another, to fix the previous one's mistakes. They went through 3 or 4 mechanical contractors to do the heating and cooling, and it still isn't right. When the power was finally turned on, not one light fixture worked. NOT ONE! The electrician came back and cut out drywall all over the place to chase new wires, in brand new construction. Useless. This kind of shit should not be allowed. Period. The PM was never on site, although he would have you believe otherwise. He walked the place with us right before drywall and he didn't write one thing down. I had a full page of items on a legal pad. He told us he kept in all up here as he was tapping his head, in his clueless noggin. He was even dumb enough to tell us he didn't really spend any time on this project at all. No kidding. We didn't notice. They lie thru their teeth. They would have weekly zoom meetings to give updates and just blow smoke up your ass so bad, it was appalling. Like telling us the doors were all hung, and they hadn't even been delivered. The operations manager, Jason Williams and his in the field PM Rolando could not have been more on separate pages. They were never in sync with what was going on, or with each other. It's embarrassing. You would think it was their first project the way they royally failed. But looking at the reviews here, they have been getting away with this shoddy work and business approach for years now. I could go on for pages of the stuff they have done, and not done, but I'll spare you. If your insurance company recommends them, find a new insurance company, or clue them in to what Spangler is all about. Send them a link with all the bad reviews. This company has to end, I mean, end. They are all the things everyone else has said here, and then some. Steer clear of this useless company at all costs, which will ultimately be your cost if you make the mistake of hiring them!!

An improperly installed dishwasher flooded under our hardwood floors. We called our insurance…read morecompany and Spangler Restoration responded promptly and handled the mitigation. That was the end of anything positive from them. We were linked with Spangler Restoration through Contractor Connection. All work was supposed to have a five year guarantee. Spanglers subcontractor completely messed up the installation, sanding, and finishing of solid hardwood floors. Spangler said they would have the floors repaired and refinished. Then they demanded we sign a new contract that stated- NO GUARANTEES. We refused to sign and asked that contract language be changed to floors will be repaired to industry standard. Spangler just kept emailing us the "no guarantee" contract. Yesterday we were informed that Spangler is withdrawing from completing our restoration. Spangler has delayed for over eight months and driven up the cost of this project needlessly. They, and their subcontractors, have caused significant damage. They broke our granite countertop, damaging the wall and breaking the windowsill. They broke all of the cabinets they removed. They broke wood molding in our dining room and damaged baseboards throughout the first floor. These items are not repaired/replaced yet. None of this costly damage is included on their invoice! This is in addition to having installed and finished hardwood flooring incorrectly. Entire floor has to be replaced. Spangler came into our home, provided us with a contract to complete the repairs, and almost nine months later are leaving, with no work completed and a huge mess. Their lack of professionalism and accountability astounds me.

Please hire these guys if you have any mold issues! we had 2 previous inspectors that still missed…read moremold in our house and I was still super sick. in addition to being great inspectors, they really know what they are doin remediating it also. I researched for hundreds of hours and these guys were knowledgable, thorough and reasonable in their pricing as well. They know what they are doing and don't try to scam you. they were also very patient and empathetic really understanding my anxiety and fear from being ill. you can't go wrong with Cardinal.

We used Cardinal Restoration for water remediation and then they renovated our bathroom. The…read moreremediation team was so clean and kept our house so clean during the demo and remediation process! They lined all of our floors with paper and had fans and plastic to keep the dust at a minimum; thanks Reuben for overseeing this part of the work and your excellent communication! Next, we worked with Drew as a project manager for the rebuilding part of the project. Drew was very patient with us as we selected products and did end up changing small details along the way. We completely changed the look of our bathroom and it turned out perfectly! Cardinal knew exactly how to navigate this process with insurance which made things go very smoothly.

Hiring Carolina Crawl Space Care to do the work in my crawlspace was a great experience and I would…read morehighly recommend them to anyone. Benji was great to work with, he was always on time, professional and thorough in his explanation of what needed to be done and also in the work that he did. One of the great things was that he was a one stop shop for everything I needed done in my crawl space, insulation, vapor barrier, mold removal, and also replacing all my HVAC ducts. My house feels soooo much more comfortable on a daily basis. Thanks CCSC.

Benji and his team are THE BEST. I highly recommend them to anyone. Very professional,…read moreaccommodating, thorough explanation of what occurred and what needed to be repaired or changed. The team arrived reliably, did fantastic work and was communicative and helpful from start to finish. Fantastic experience. Don't even bother to look further. You've found the right team!

I don't write reviews often, but this one's earned. We hired 1-800 WATER DAMAGE of South Charlotte…read moreto handle restoration and new bamboo flooring through an insurance claim. Four years later, those same floors started buckling, lifting, and cracking across multiple rooms. I had two independent experts -- a forensic engineer and a certified flooring inspector -- confirm the cause: improper installation, no expansion spacing, against manufacturer specs. We documented everything, even provided videos, moisture readings, and reports. I sent the owner, Charles Stafford, a detailed demand letter with all evidence attached. He confirmed receipt and said he'd respond. He didn't. I believe in supporting local businesses, but integrity means stepping up when you've made a mistake. Silence isn't leadership. Homeowners deserve honesty and workmanship that matches the brand they're paying for. For anyone considering them, here's the full transparency they wouldn't provide: https://drive.google.com/drive/folders/1T2TKPRpA_NnyKQxsUFUPYguFoSIBAoJS

They installed flooring that was breaking as it was installed. 2 months later 100+ planks are…read morebroken/split/cracked. They won't fix it, but got paid from insurance. They don't have proper paperwork for warranty on wood flooring. They pushed repairs to manufacturer. They hired an "independent contractor " who was paid by flooring company. Buyer beware!!

Their service was prompt and efficient. I was pleased with the way that they worked with the…read moreinsurance company in getting my home restored.