Gilbert at Mr. Pest has done an excellent job with our home pest control needs. We were having a…read moresmall problem when it rained of getting bugs inside of our home. We had previously used another company but we were continuing to have the same issue. Since we started using Mr. Pest we have seen no bugs anywhere inside of our home. This includes our unfinished basement and our attic. Gilbert has taken the time to spray our inside and outside, go up in the attic, down the in the basement, and even throughout the entire crawl space to inspect and service. He is very friendly and knowledgeable and gets the job done. I would recommend Gilbert and Mr. Pest yo anyone that has pest control needs. They are the best in the area!

I had a problem with roaches in my home. I had trouble sleeping at night so I called Mr Pest…read moreControl. Jason came in took care of the problem for me but I do know that these pests are very persistent & so does Mr Pest Control. They call me every month to see how it's going & if I want them to come back. It's been 3 months now but I'm going to have them come back until I'm absolutely certain they won't be coming back again (& probably a lot longer)

I've been a part of Nelon Cole's pest control service plan for 3 1/2 years now. They are always so…read moreprompt, thorough, quick, and knowledgeable. They come out twice a year to spray inside and outside of the house. They also handle issues with mice if you need it.

I hired them for a pest inspection of a house I wanted to buy. They missed obvious termite damage…read morein the garage. We found the damage when we moved in and called them for an explanation. They have since done nothing but try to avoid any responsibility for their mistake. Today I spoke with Keith Nolan and his excuses morphed over the conversation but all were preposterous: "There was clutter in the garage so we couldn't see the damage" - untrue, the pictures I took that day show the damage was clearly visible when they inspected, they just missed it. "I have been doing this 32 years and can assure you that we bear no responsibility under North Carolina law for this" - surely they have a duty of care? "We saw the damage but we couldn't get close enough to determine the species causing it so we couldn't mention it in the report" - is there anyone that believes that can possibly be true? "We saw the damage but despite our many years of experience we couldn't be sure it was caused by insects - it might have been nail holes" - nails impersonating termites? Obviously up to you, but if they make a mistake, and everyone makes mistakes, this company will do everything to avoid taking any responsibility for its mistake. You can judge whether the excuses above are incompetent or dishonest. If you don't feel lucky, consider using another company.

I was unsatisfied with their company, I wanted to cancle their services, the branch manager was…read morerude and disrespectful, he yelled at my wife because weve been trying to get ahold of him for the last 9 days for our refund with their 30 day money back guarantee. Im so angry right now, number one you're part of a company you should be more respectful and two, you don't know what someone has been through don't go off and yelling at people. I DO NOT WANT SOMEONE USING ORKIN SERVICES.. unless you are mentally prepared to be treated like trash on a street corner!

Used this service last year for the summer (may-Sept.). They…read morehad to come back twice to respray & the 2nd time was bc the technician sprayed WHEN IT WAS RAINING. Which the contract said wouldn't work. Do NOT use this service, get quotes from terminex or mosquito joes.

Came on a holiday weekend chat line ,and directly after holiday came and discussed options ,pet…read morefriendly options are available

I have no complaints about their actual service. But, try to get in touch with them and you get…read moreLauren, their AI assistant -- 5 numbers, some in the 864 area code, all answered by AI. Getting to a real person is hit or miss. Prior to being bought out by Rocket Pest, they were locally owned (Hired Killers). They were really good and reasonably priced with quarterly service. When Rocket Pest acquired them, they changed to 3 times per year and prices have increased from $70.00 per service to $84.70 per service. I'm actively looking for a new, locally-owned service.

My experience with Spring Green has unfortunately been horrible and I hope none of you reading this…read morereview have to go through what I have been through with them. My wife and I hired Spring Green last November based on a recommendation from a landscape installer we hired to install zoysia sod and make other improvements in our yard. Spring Green started their regular treatments in November. In early April, my wife and I noticed the key tree in our front yard had turned brown and was dropping leaves. We also noticed several of the ligustrums in the back yard doing the same thing. We called Spring Green immediately and they sent Kenneth out to look at the problem. We met with Kenneth, who consulted with Matt and determined it was a fungus and, therefore treated it with a fungicide. The problem never got better and unfortunately we started to see even more shrubs declining in our yard. Before calling Spring Green again, we met with two tree & shrub experts as well as the original installer. All of these people determined the now dead tree in the front yard and the ligustrums (several dead) in the back are in the condition they are in due to the improper application of an herbicide on all of them. We then met with both Matt and the owner, Andrew, in early June to review all the problems. Within 24 hours, Matt sent a detailed explanation of why Spring Green will not take any responsibility for the problems we are experiencing. In addition to the tree & shrubs, Spring Green damaged our newly installed zoysia sod by applying a pre-emergent to the newly installed zoysia sod in late March. This caused the zoysia to stop growing its roots and becoming established. The experts we consulted with also agreed this is what happened and said this is something they see often. The result is our new, supposedly beautiful zoysia looks horrible throughout our yard and is an embarrassment. In the same email I mention above, Spring Green argued that even though the invoice says they applied a pre-emirgent that they in fact did not do this and attempted to back it up with a screenshot showing they only applied lime that day. But a funny thing happened when I attempted to open the attachment. I received an error message saying "the AI generated image you are trying to open cannot be opened". Apparently they altered or recreated the original paperwork using AI to try to get out of their mistake with the pre-emirgent and the sod. Wow! Not much needs to be said about that! Now I am unfortunately left with having to hire an attorney to remedy the situation while our sod continues to get worse and our trees and shrubs die. There are lots of companies that do this work in our area. Be smart and hire another one other than Spring Green.

I have been using Spring Green for several years now. I had a company treating my lawn before them…read morethat was not doing a good job so canceled with them thinking I could treat the lawn myself. Wrong ! By the time I contacted Spring Green my lawn was taken over with weeds. Within a reasonable amount of time, they were able to get rid of the weeds which allowed the grass to start taking root where the weeds were. I like the fact that they listen to their customers. Just recently I started to see the weeds gradually start popping up. I called them and they explained that they had several complaints and the new employee they had hired would be replaced because he was not performing to their standards of customer satisfaction. Matt came out and retreated my lawn and the weeds were soon gone. Very good company with reasonable rates! I highly recommend them!

I had an appointment with Arrow Exterminators this morning between 8 and 9 am. I haven't seen or…read morereceived a call from anyone. I was told Chris would be here and would call before he arrived. I am a contracted customer who called Arrow in December last year after discovering termites while pulling shrubs from my home. Arrow suggested and installed Sentricon bait stations around my home. The manufacturer claims it kills termites in 30-90 days. A few days ago, I opened the cover to the station where I found the termites to find hundreds of termites I guess eating the bait along with an equal number of fire ants. Many of the other Sentricon stations are filled with fire ants and a couple looked untouched. I did some searching for other exterminators to find out that termites aren't treated by installing Sentricon or any other bait station. First, they must be treated to kill the colony. Insecticides like Termidor SC can be used to treat the area. Arrow never recommended that. I had already canceled my regular pest control with Arrow because it didn't address what I called them for. This is not the first time I've had trouble getting service from Arrow but I promise it is the last time. Arrow does not keep its scheduled appointments, does not call its customers to keep them informed.

I called to make an appointment to have 2 apartments sprayed. There receptionist said she could…read morehave someone come by at 9:15 the next day to give me an estimate. At 10:30 no one had showed or called so I called to cancel. The same receptionist said she didn't have anything scheduled at that address. I gave her the name of the guy that was given to me to come out. She says she found the appointment but didn't bother to give an explanation for him being a no show. First impressions are everything and I wasn't impressed.

Friendly office staff was able to get me an appointment based on my work schedule so I could be…read morepresent. We only have the outside of our house, inside garage and crawlspace done, so I can't comment on inside work. I had used them for two years, but decided to try another company and was ready to go back to Bug Busters after the first treatment, but I was under contract so couldn't. As soon as my contract was up with the other company I called Bug Busters. Bug Busters does not require a contract which is great. They treat quarterly, but if you need them to come back sooner they will, at no charge. Very pleased with technician that was sent out. I would highly recommend them. Price is very reasonable and the spiders etc. are gone.

From the owner: Family and veteran owned and operated since 1998, serving both North, and South Carolina…read more Specializing in pest control, termite treatments, WDIR-100’s completed by accredited inspectors, structural repair, waterproofing, and mosquito treatments.

Wes came highly regarded as someone to use his services. He was very knowledgeable about the ant…read moreissues I was having and took care of the problem. I even recommended him to my new neighbors and they signed up for his services the same day. I would definitely recommend him to anybody because his company is locally owned and operated which I liked.

5 stars and great doesn't begin to describe Wes. So detailed and conscientious and I mean does a…read moregreat job!!!! always on time. Best service I've ever used. and I'm old!