I paid them for a year of service (6 services) and they decided that my contract was too low and…read morewanted to charge me more on the 5th and 6th service. Even when I told them I would be more than happy to resign for another year at a higher price, as long as they honored the remainder of the first contract they basically told me to pound sand. I guess 65 dollars was more important than a new $370 contract

Christopher Robertson and his employee Eli went above and beyond to address the termite problem…read morewith my townhouse! They were timely, professional, and thorough! I highly recommend Christopher Robertson and his team!

We hired this pest control service for a recurring spider problem in our home. From the initial…read morephone call to the final inspection, everything was handled professionally. The technician was punctual, knowledgeable, and very thorough during the treatment. He inspected corners, crawl spaces, and exterior areas we had not considered. The results have been fantastic, and our home feels much more comfortable now. Pricing was transparent, and there were no unexpected charges. We would absolutely recommend this company to friends and family.

Awesome service. Used when I lived in Charlotte NC for 9yrs. Patrick was my technician.. Friendly,…read morethorough and knowledgeable..

We love Drew at Killo! We have been using this service for years now and they are friendly,…read moreprofessional, and effective. Drew is always happy to come out between sessions if we see any bugs.

We have been using Grey Wolf pest control since we moved to NC 7 years ago. The owner Caleb is not…read moreonly extremely professional, he treats you like family. My wife and I have grown very fond of him, and look forward to him stopping by. Which is crazy because he only comes over when we have an issue, or the quarterly appointments. If you need a great pest control service please give Grey Wolf a chance. Great company, you will not be disappointed.

Caleb is professional, completes services requests timely, and provides an exceptional value. I use…read moreGrey Wolf for my home and my business, and I would recommend them to anyone!

I had to call these guys after we found termites under our porch…read more After my complete and total meltdown I called Dixie Exterminating. It still wasn't fun, but I couldn't ask for a better company. They were polite, prompt, professional, very informative and took the time to explain every step to me. They went above and beyond to make sure I was happy with their service. Super customer service.

I would highly recommend Dixie Exterminating Company. We've been having unusual problems with ants…read moreand Dixie has been persistently helping us with our battle with ants. We have a service every 3 months but are in a bad area with ants and they come out any time in between to do more exterminating to help us get rid of the ants. A big shout out to Lori and all the kindness and help she has provided each time. The service people have been professional and on time and sometimes early. I choose to give small business my money these days and Dixie has been worth it. Please call them if you have a problem.

We just had a termite retreat, and the guys who came out were amazing - professional,…read moreknowledgeable, respectful - everything you'd want in a service company. Don't know if I have their names spelled correctly but Yao and Sondai are awesome people know customer service. Have had Ivey for almost 30 years and my satisfaction with them keeps growing bec they care about who they hire. Are they the cheapest guys in town? I don't know and I'm guessing not but their service is on the mark!

I have had the absolute BEST customer service when it comes to Ivey. My parents used Tony for…read moreyears and he very kindly came out to handle cicada killers when our current bug guy couldn't get the job done. Once our contract was done we switched over to Ivey and I will never need a new exterminating company. Tony is incredibly nice, always prompt, and sincerely cares. I had the pleasure of meeting Marty who has gone out of his way to reschedule his day with an ongoing issue we have and Amanda is the nicest receptionist who has been so kind every time I've called. Can't say enough good about this company! Thank you:) -Angelina

Hi neighbors. Not sure if most of you recall my post a few weeks ago regarding my raccoon issue and…read morePCA remediating. So after receiving a call from the company on the final day of contract informing me the issue was much worse than the original inspection stated and it would cost me near another $4,000 to complete, I wrote a letter to the company. I have to say I was impressed that the owner, Rick called me and texted. When he did not hear back from me, he wrote me a letter expressing his disappointment in how everything was handled by his team and offered to complete the contract and the added work at no extra cost to me. It would all be completed for the original contract price. He was also there to supervise the entire project. Here is where he really impressed me. Before leaving we chatted a bit. We got on the subject of other house projects and I mentioned I was looking for a plumber and told him my issue. He asked to look at it and in 5-mins had resolved that issue and probably saved me several hundreds of dollars. Charlotte, if you ever have any problems with pests around your home you should consider the Pest Control Authority. Tell them they were highly recommended by me! 704-377-2844

I was impressed with the description of the PCA service. I called to ask about the pricing. The…read moregentleman I spoke with said he would come to the house to see what would be needed and give us a price. There was no mention of a fee, of which I would not have approved, as I was unemployed at the time. SIX months later, I was still unemployed and I received a bill for $125. I spoke to a woman there to let them know I was still without work and surprised by the unauthorized bill. She was less than understanding. Two months later I finally found work and before I could pay them they turned me over for collection despite my situation, my open communication with them and the unauthorized charge. I called to make the payment, which was deducted from my account, and two weeks later the collection agency is still sending me letters. I suppose it will depend on whether or not we need to involve a lawyer and the Consumer Financial Protection Bureau to determine if we ever use them or not. I certainly hope their work in the field is handled better than their accounting practices. GET EVERYTHING IN WRITING!!!!!

Been using these guys for 8+ years. John and Robert have always been the best of the best. They're…read morereliable and affordable and nice people.

I'm so happy we used this company. I feel like they've gone above and beyond. Pests are scary, but…read moreBug Man takes the time to explain the process and the plan. They've been professional in every aspect. Would recommend in a heartbeat.