This is by far the worst target I've ever been to. Since I've moved, this is unfortunately the closest target and I've had a bad experience nearly every time I've been here, but today took the cake. Lorenzo, the supposed manager, was extremely rude to me at self checkout. There is apparently a new policy implemented today that self checkout is now 10 items or less. I was literally here yesterday and this wasn't the case, so I asked really? and he said yeah, really in a very rude tone. I asked since when, since I was here yesterday and this wasn't the case and he said since today. I said uh okay, and I walked away saying that this policy is stupid, not to him but to my boyfriend who was with me. We went over to regular checkout, which made me irritated because there were plenty of self checkout registers open and this new policy made us wait in a line for no reason. I took my things from my boyfriend and I's shared cart (less than 10 items) and went to self checkout. I scanned my first item which was a pair of shoes which I knew was supposed to be 20% off per a sign in the shoe area, but it wasn't coming up as 20% off. So I pressed request help and Lorenzo came over and I said this is supposed to be 20% off and I showed him a picture I took of the 20% off sign, and he explained that it was something you had to do through target circle, which I said okay to, since I do have target circle. He stayed there for another 20 seconds and I said ...that's all. because I was waiting for him to exit out of employee mode so I could back to scanning my items. As he was signing back out he said "maybe look at the sign next time." This was extremely rude and uncalled for. I was very upset for the rest of the time and I even asked for his name because this kind of talking to a customer is completely unacceptable. He told me his name and said "the manager's name is also Lorenzo" which I took as him saying he's the manager, and then he said "that's me," as if I was stupid and couldn't realize that's what he was saying. I said "yeah, I got it" and I finished checking out. This was an extremely upsetting interaction and as I write this he keeps looking over smiling as I am visibly upset by his behavior. Completely unacceptable, uncalled for, and ruined my night. I hope you're happy you got your quips in, Lorenzo. read more