I went to the Target store this morning to return a camera I just bought a few days ago. I had the receipt. I also had a bag I got the same day, but no receipt. There are 2 Target stores in this town. I shop at the big new one, but I was close to the old smaller one. They take back anything supposedly that was bought at Target at any store.
First the woman nastily told me my bag was clearance in the store. I said no. She said all Target stores are different.Then she said they do not carry that bag at any Target. I said I just bought it. She got very rude, told me she will not take it back. I said "I will put it on Facebook, Tweet it, Yelp, Target corporate site, letters to the editor. She then went and got security. I guess that must be construed as a terrorist threat or what?
She inspected my camera return next, told me I cannot return it, "it had no battery". She searched every inch of the camera, inside and out. I showed her battery was in the niche in the packaging it came in. She did not say sorry! She gave the camera to the security man to recheck the numbers to make sure they were correct. I was totally humiliated, and told her she should get a star for making a senior citizen with handicapped plates on their car, cry today!!!!!!!! I was so embarrassed so fed up, I even never counted my money for the camera.
I cannot see small things always, my hand twitches, my knees are worn out. I walk terrible, and a hard time seeing in florescent lights. I hate shopping. I hate returning stuff even more. Security stood there, as though I am a threat to Target. I left stating it is a shame so many nice nice people are out of work. She needs an attitude change. I will shop at the better Target!
Really annoying, today I took the bag to the other Target, where I bought it. I had a receipt, found it. BUT I get a gift card, which I must use in their store. I paid with ATM.... they got the money instantly,. Now they have the bag, and still my money, which I must now spend at their stores again. A sign on he wall states, on the wall, money refunded if 90 days or less. Maybe I will just shop at Walmart?
The sad part is, I normally love Target from the first day I went in my first one. I am now a senior citizen. What has happened to customer service????? The woman at the older Target was nasty form the start.
I still mostly love the new one. The one on Cochran has the rude employee. The one on Tierra Rejada gave me a gift card last too times for a return.I gave them real money, I want real money back!!!! read more