Destinii was very helpful. I've experienced some horrific customer service but she was just fantastic.

At this Target, the person on the register got bothered when I saw that one item was priced wrong.... She slammed her hands to her sides and sighed. I told her to forget it then. She back track quick and pretended to look. It's not a big deal I just wanted to pay the price that I saw. It was not worth her anger. She definitely rushed me afterwards. The store is stocked pretty well. The items I could not find were the same ones I have a hard time finding at other targets. There's a Starbucks inside. Parking can be an issue but I went kind of early today so I didn't have any issues. There's an Old Navy, Ross and Ulta located in this shopping center. There's also a Costco across the street if that's something that interest you. I did notice that the diary free items were sparse. Just saying. read more

I came to do my drive up pick up and waited over 30 mins. They had 3 people with carts full and all they did was look at their phones and stared back at their carts. Eilaj was very snappy when I asked if I can get my order once u was waiting for over 30 mins. They had all 12 spots full and yet no one was getting their items. It wasn't till the 4th person came with a cart that they started to distribute. But I of course am still waiting. read more

This is an awesome to place to shop but do not get your Starbucks from there. It is very rare when the drinks are right. Due to it being the closest one I went there a couple weeks ago and again today, the drinks were wrong and when you tell them they look at you like your the problem. read more

Horrible Customer Service, specially the Manager Stephanie will give her below 1 star. Bad attitude and her team too.

Love my Target store. Always clean, fully stocked, huge parking lot, great return policy, great store management and great customer service

The black guy that works at the front by the registers was very rude. He bumped into me and my 8 year old son while we were getting our bags from the cashier and putting them in our cart. Didn't say excuse me sorry nothing didn't even look back. He had no reason to even walk so close to us. There was plenty of space there. I think he's a manager as well so that must be the attitude of the whole store. Might as well go to Walmart if I'm going to have to put up with rude people at least it's cheaper and wider selection. Cant believe Walmart is the better choice. read more

they have four self checkout registers ALL CLOSED lines are long and SLOW minimal customer service seems like target want to prevent theft but at the cost of these long lines ill take my money elsewhere read more

Do not use the drive up service unless you want to wait for 40mins plus. They only have 4 stalls. Even when you put your blinker on they will ignore you. read more

So I bought a led tv everything was running good until the third day a vertical blue line appeared on the screen. I lost the receipt but I payed with my debit card. went back to the store and they told me they couldn't do the refund I had to go to the manufacturer. since I don't have a receipt the manufacturer couldn't do anything about it, so now am stuck with a $400 dollar tv with a blue line. Target being such a big company couldn't satisfied my expectation as a customer. I've been shopping for more than 15 years at this location but am very upset that they make you look like you want to return a stolen tv, that's very dissapoiment. read more

Target - Department Stores Near Me - Rowland Heights, California

I liked coming here, regardless of how messy it can get with all the customers, but I have to mention something that bothered me a lot... There was a guy with brownish blonde hair and a mole on his face (he was helping me look for an item on Targets phone-searchy thing) who kept scratching his balls in front of me. It was... with a passion, too. I didn't write a review before just because I was 7 months pregnant, and was super offended by everything (and I laugh now), but here we are 8 months later and it still haunts me in my sleep. "Why was he scratching his balls so much? Was it too hot in there? Was he okay??" I just... I can't get it out of my head... ...The Starbucks there is great. read more

The only shop I went to was Target to see the activity of Black Friday and one could not find a parking spot. The store was packed the check out line long and the electronic section was jam packed. People were getting the i-phones and the 50 inch LCD for $300 + . Things were just cool and I did not find anything great I just checked out the store and made the long trip back to my parked car. I have never seen so much activity in a Target before. Children PJ were for $3. DVD for $5-9. I think Target had better deals then Walmart and the store handled the crowds well. The employees were friendly and law enforcement was present. read more

4/27/2021 Tuesday 4 p.m when I was checking out at the self check out area, nobody was there, suddenly a lady cut in front of me but that hispanic skinny young lady with long hair who was working at the self check out area she didn't say anything but told me wait after her, that's not fair, then after I paid all the items included I paid for 10cents of bag, she checked my receipt make sure I did paid for the bag, she didn't ask the one who cut in front of me if she paid for the bag, and I realized she didn't ask the people who after me if they paid for their bag read more

Long lines. Edgar was an awesome cashier! Good service. Dirty restrooms! 5 cents off for using ur own bags. read more

i freaking hate this target. don't get me wrong - i LOVE target. it is one of my favorite places to go and walk around. but this one bloows. the workers are SO SLOW. they're like the sloths in zootopia, PLEASE. MOVE. FASTER. i feel like they live in this strange land where people do not have anywhere else to go and just love standing in line. to make matters worse, their starbucks is even worse!! there could be 5+ people in line and the barista will still only take ONE order at.a.time. why? WHY?? so the long ass line just continues to grow when really.. some people might be ordering the same thing that the barista could make that in bulk and maximize efficiency. im not kidding you, a customer orders and the rest of the line has to wait for that drink to be made before another order can be taken... writing this review has increased my blood pressure. read more

As much as I love going to Target and it's one of the closest one to me, this place is always crowded. People people people everywhere.. Carts here and there as if there's a race going on. Give space people. So when there's a lot of people there's more mess. I get a headache every time I come here. Very hard to find parking as well. There's a ROSS and Old Navy in this area too so I guess it's a hot spot. But don't worry, as there's always a good side for my reviews. They have awesome clearance items . It's like a treasure hunt in there. It's yours if you get to it FIRST! Thennnnn, you have to endure the long lines at the cashier. Lol. My rule of thumb for this Target is grab the stuff you want to get and get out. Fast. Before you get caught in the chaos. Browse at other Target stores where shoppers are not out to run you down with their carts. read more

This is the closest target to my house. I've never had issues with price matching before but during my recent visit here, the customer service department was unwilling to price match Amazon's advertised price. Upon my inquiry, the customer service rep called over a Lulu the front desk manager Who informed me that in this case because the price was significantly cheaper, they would not honor the price match even though they were able to view the Amazon advertise price on their handheld Target scanning device. Lulu simply told me to go to another target store if I wanted the price match. Additionally, she informed me that it was not in their policy to price match Amazon. When I asked her if I could see that policy, she and the desk rep fumbled through some forms and was on able to show me anything that would back up her policy statement. I left that store infuriated and went to next nearest target where I had no issues price matching the same store item on Amazon's website. When I got home I called corporate customer service and explained the ordeal I went through in attempting to get a price match at the Rowland Heights branch. They quickly apologized for my experience and emailed me give me a gift card as compensation for my troubles indicating that they would speak to the manager and associates of the Rowland Heights branch about the issue I raised. This was not how I expected to be treated at the Rowland Heights target store. I will from now on do my business elsewhere. read more

Target - The target get relation compensation E gift card I received for my troubles at the Rowland Heights branch - Department Stores Near Me - Rowland Heights, California

Customer Service? Where? Oh you mean getting your items rung-up? No? Oh, you mean having some one available on the floor to help you locate a certain item? Ah...so? OK. So, you actually have to chase some one down...and after you asked them to assist you, they can't because the have shit for brains and don't know their head from their ass hole and basically on a whole TARGET is one humongous pile of shit when it comes to customer service? Yeah, I have to agree with you that management and corporate head quarters are the reasons that Customer Service is a myth. And yeah, the hot dogs are pretty good. read more

I bought lots of stuff from Target and I don't usually return things. However, I bought stuff wrong (wrong brand) and wants to return them, they said they can only let me return 2. I bought them on their red card credit card! They can look up transactions! I only ask for credit not cash! WTF! The Diamond Bar branch said I could return them (I asked before returning) but I happened to be in this area. NEVER again will I come to this store. I rather drive a few blocks to a store more friendlier and is willing to look up receipts. Btw, who keeps paper receipts unless they know they might return? Why do t they give out email receipts like other stores do? That way, we can look it up. read more

Lady Manager on duty has the worst attitude. Would say anything to me just to get me out of her face. Even lied to me about an advertisement. Directed me to customer service They helped me out read more

If you've seen my previous review for Target in Brea, you know that I love love love Target. However, this Target lacked a certain something...oh right customer service. What's the last thing you experience leaving a store? It's the cashier. The cashier in the "express" lane was too busy talking to her coworkers rather than ringing me up. She barely said anything to me other than muttering the total. When I asked her to take off the $0.05 for bringing in my Target bag, she just gave me more attitude. I know 5 cents is no big deal, but at this point it was about principal! I would gave given 1 star, but Target still has a soft spot in my heart. read more

This review is for the Starbucks only. The baristas at this Starbucks are always on point with making drinks. If I have a complaint, they go out of their way to keep me happy. I always have a problem with my green tea lattes being clumpy but Melodie & Billy always shake my drink even without asking.. Leaving my drink clump free & delicious! They also always display great customer service & are so friendly. Thanks guys! read more

Ahh, my home Target. This is the one I've come to ever since I was a little girl and my dad bought clearance shoes for me. This is the most organized Target I've ever been to! It's always neat and clean and they have a Garden Center :) (some don't). I prefer Target to Walmart for the environment - the pleasant lighting, the customer service, and the non-warehouse feel. They're less expensive than Walmart, and they've always have clearance items in every section (thanks Dad!). Their food pantry is expanding and they've got deals there, too. Yay for Archer Farms and Market Pantry! Parking is EASY. Thank you, Target. read more

This is the Target I grew up with when going to high school in Hacienda Heights. This was where you got everything. This is also where my fiance worked when we first started dating (he was the lead pharmacist at that time) - so I came here often :D So I'm going to definitely associate good memories with this Target. PARKING: Lots of parking SERVICE: Service is on and off. They are helpful if you ask for help but will they ask you if you need help... varies. PRODUCTS: They are organized and neat. So I'm happy. OVERALL: It's a standard Target but it's cleaner than a lot of the other ones. read more

The reviewers who say this is a great Target, probably have not been to better ones. The only reason I would come to this location, is well, it's less than 500ft from my office building, this target is solely for killing time during lunch break, or if the day calls for a quick snack. The line is always HORRENDOUSLY LONG(both during lunch hours and after work), parking is a pain, service is slow and NO customer services exist. I love my usual locations (BOTH pasadena locations and the Durate/Monrovia one), the Pasadena ones are busy, often busier than this one by far, but I still manage to make it out of those other ones WAY faster, get serviced better, shelves are cleaner, and find what I need quicker. But still, better than Wal-Mart any day. read more

This Target is located next to the Ross. Parking was average. Foot traffic was normal inside so we just went to get a drink. They have self-checkouts and pretty much the same inventory as other Targets. The wait time in the self-checkout line was not very long. We interacted with no human staff, so that was a benefit. read more

Do NOT buy gift cards from here! I bought a gift card for my niece 2 weeks ago for her birthday and when she tried to redeem it on Sunday it had a ZERO balance. Apparently someone used it 8 hrs after I bought it. If this happens to you, don't bother wasting your time going to the store you bought the gift card from and waiting in the guest services line to be told that you have to call the gift card service number. They will not help you. Just give cash to your friends/family instead of worthless gift cards. read more

I can't believe I haven't reviewed Target yet. I can put together an outfit from Target and disguise it as a snazzy Casual Corners getup. Their clothes, shoes, cards, bedding, cutlery, kitchen utensils, dining sets, Xmas cards, wrapping paper, hygiene and feminine products are staples in my life. Ok, maybe the last one is stretching it a bit. The one thing I wouldn't quite trust at Target is the food. I've seen some of the snack boxes grow bushy tails and buckle their legs as I pass them by. I even have a Target VISA. There is something strangely magnetic about the bull's eye ... I'm drawn to it at least once a week. read more

I try to buy shampoo fragrance free. Hair care young sales associate gossip. Hair care old sales associate asks which brand, so I say Pantene (Pure clean & clarify), which I don't find in stock. The old sales associate look at her handheld device and says not carry at Puente Hills target. I ask do you have fragrance free shampoo of other brand? The old sales associate walks inside the aisle and say no. I use my iPhone and go online and there are many shampoo with fragrance free. I attach picture of target puente hills have 1684 items. The old sales associate becomes defensive and shows me her hand held device which she search when I asks her to find Pantene fragrance free while target has 1684 other brand fragrance free shampoo items. (Attachment) I decide no more shopping at target today, so I tell I will go other to buy. Since hair care section workers are hostile, it is not go target puente hills for a long time in future. read more

Target - 1684 products while lazy hostile worker say no - Department Stores Near Me - Rowland Heights, California

The lines were ridiculously long, if it wasn't because of the convenience of this location, I wouldn't have gone to this Target. Was in line for a very long time, cashier was trying TOO hard to get the customer who was before me to sign up for their Red Card. If customer said No, not interested, just leave the customer alone... The cashier was nice, but I do not understand why wouldn't the take the coupons from coupon.com and redplum.com?!!! Oh, Target has a policy of not accepting manufacture coupons? All the coupons from coupon.com and redplum.come all have "manufacture" on it! Why ONLY this Target not allowing manufacture printed coupons? but other Targets do???? This Target doesn't even deserve 1 star..! read more

Come on really someone help me here..... shouldn't be this hard to find someone...... oooo hey look I found someone Me: excuse me where is the shel... Employee: Sorry not my department let me get you someone that can help read more

Target is always been my to-go store but this store has the worst customer service ever! I'm not sure why but the ladies work behind the guest service counter don't seem too friendly at all. They don't try to listen to what exactly was the issue but they will tell you everything you don't want to hear, plus they will try to argue with you on "facts" they aren't too sure. Oh and they said they can't do any returns (15 mins before closing) because they have put all items away for the day and ask me to come back next day. read more

I have been going to the Rowland heights target for years and have never had any problems until one day last week which made me mad enough to do this review! I went specifically for a STEAM gift card. There was a young girl there filling up all the gift cards. She asked if I needed help. I said yes and told her which one I needed. She told me there were none but she would go check the back. I waited 20 mins she never returned and I left that section and saw her working behind customer service. Never went back to help me ! So I went to the back gaming section to see they had one and the girl told me she was helping someone else and couldn't get to me for a while! So I went to front to check out with other stuff I had and mean while saw the store manager "Daryl" and I explained that I was having a problem with having someone help me with a gift card I needed and he asked which one I was trying to get and walked away doing something else . Basically blowing off what I had just asked for! Needless to say I will be going to the Diamond bar target from now on read more

Be careful when you are going to this Target store! First off, they won't offer you the free gift cards on promotion unless you ask for it. Then they will also limit the number of manufacture coupons you can use on one trip, forcing you to make additional trips. This target store will be my last resort from now on! read more

I shop here almost every week for grocery.... (aside from walmart and trader joe's)... their target brand food are great... I get their own brand of bread, can vegetables, milk, eggs, etc etc.. Love shopping here for my kids' clothes.. cute stuff, great pricing.... I don't buy adult clothes here... the quality a bit cheap... but I do get shoes here once a while... their brand merona has some very comfy shoes.... and very affordable, usually 30 bucks and under. check out line.. it can get really crazy... but most of the time it's under 3 min wait time. LOVE their red card... you get to save more.... but remember.. their late fee is like 25 bucks.. if I remember correctly.. and no they won't waive it even if it is your first time.. so DO REMEMBER TO PAY THE RED CARD.. lol read more

Been coming to this Target forever. Cant really say this is the Best Target But its been okay since I came to this location literally 1000 times or more. If you are a regular Target Customer, I suggest you to get their Red Card to get, 1) 5% off everything, online and offline 2) online orders are Free of shipping even if you order 1 single item - Target online price is competitive with Amazon. I figured this out with so many products. When Target has BOGO 50%off or gift card promotion, its even cheaper. So make sure to check the price!! Amazon isn't always the cheapest! My concern is 1) too packed 2) every time I tried to pick up an Oline Order, They cant locate it or made me wait too long. I found its easier and faster to just buy it at the store or have it delivered. read more

Nice store, clean and well organize but they need to step up on those check out counter. During a busy hours (evening weekdays/ all day weekend) they need to provide more cashiers otherwise the lines would be ridiculously long. I shopped there so many times and this happened most of the times. read more

According to the mostly positive reviews here I think I must just be getting severely unlucky with this Target location. EVERY time I go it manages to consistently be a nightmare. First off, it's a mess. I will totally give credit where credit is due - It's gotten much, much better since the recent remodel. My husband and I come from Minnesota where Target corporate calls home. The Target stores there are immaculately kept and rightly so with possible surprise visits from corporate. So maybe we were spoiled but prior to remodel, we'd come to this location in the afternoon on our days off and already and the aisles were a mess! Toy aisle - dolls were knocked over, toys were actually laying in the aisle. Shoes - don't even get me started. Seasonal - Shelves were not straightened at all and were cluttered with various other items customers decided they didn't want and abandoned. Clearance ends were packed on and over flowing and if you dared to grab one item, about three others came tumbling off the shelf. This was not pleasing to the eye but it doesn't "make or break" a store for me. I think what consistently makes this store such a pain for my husband and I is the customer service. This is where this store really fails. Even with the nice, brand spanking new remodel, this store manages to only have one to two checkout lanes open with a line of about six or seven customers angrily awaiting at each. I've even been there during the morning/early afternoon hours hoping against all hope that they'd have more lanes open. Nope! I don't think I've EVER seen an express lane open in the 6 months we've shopped here. The worst was my last visit there when I went in there for a can of soup and there was only ONE lane open at 12:30 in the afternoon! Another lane I guess was open but didn't have it's light on. One customer, a lady, got pissed and openly yelled, "Could you call for back-up cashiers PLEASE?!" to the manager and sort of took charge. Lastly, the employees I have dealt with are not pleasant at all. I understand that it's probably a part-time job for them and they hear the dumbest complaints from customers but come on! I don't expect them to roll out the red carpet for me and kiss my hand but would a a simple acknowledgment or a "Hello!" and "Have a nice day" with a little smile kill anyone? When I came for that can of soup, the girl was so busy giggling and messing around with her coworker and dropping customer left items all over the floor that I stood there for about 3 minutes, patiently waiting for her to ring up ONE CAN OF SOUP! ...Really? I paid with cash so in reality it would have taken probably thirty seconds to a minute to just ring up the darn soup ! I could go on with the horrible employee interactions we've suffered at this location but I think this is long enough as it is. It's a matter of convenience for us that we keep visiting this location but with consistently bad customer service and long lines, I have to plead with my husband to go to the Whittier location. Perhaps we'll try West Covina instead. This Target got an overhaul which was good, now your employees need a serious attitude check. I wish we had better visits with this store because it's so close but as it stands now? I think I would rather enjoy beating myself in the head repeatedly with a frying pan rather than shopping here. read more

Target is Target. This one isn't a super Target but it doesn't matter. It has all the stuff you'd want anyhow. Never had an issue and lines go pretty fast. read more

I love Target stores, but this location is my least favorite. I think this store has a lot of foot traffic, because they run low of a lot of products. This store also lacks quality workers. The last time I was there, I received disappointing service and had to go to another Target to find my product in stock. read more