Home Goods
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I love everything about Home goods! This store is fully stocked you can spend hours in there looking. There is a T.J Maxx right next door :) so you can imagine how awesome this shopping center is! Plenty of parking
I frequent this Home Goods store often as it is right by my kids' school. I usually find really awesome items for a great price and had always left as a happy shopper. Well, today was different. I bought an air purifier at great deal ($69.99 which usually sells for about $169.99 on Amazon, last one left in a brand new box, sensor tagged), took it out of the box when I got home and realized it was a completely lower end model as shown in the box. I was a bit frustrated as the drive back to Walnut and needing to find a parking on a Saturday afternoon was going to waste me another hour or so. When I got there and explained to the cashier the reason for my return, she was nice but unapologetic. It seems as if she knew this was an opened box that had the product switched out, because when I suggested for her to open the box to inspect it, she didn't and went ahead and issued me a store credit. Now this whole deal was not the reason I am giving this Home Goods a less than stellar two stars. It was when I went back in line to pay for a new purchase, I saw the cashier and possibly a manager re-tagged the same item, put the security sensor back on, and RETURNED it to the sales floor and try to resell it AGAIN as if it was new. I honestly have no issues with purchasing slightly used products, but selling a completely different model as a higher end one is not very ethical. Thumbs down for this Home Goods in Walnut.
I'm always looking for a good high quality item at a comfortable price and home goods never disappoints. Their selection of home items is immense. They have reorganized the store and looks inviting and airy. The personnel is ready to help you with your needs .
Nice variety of items to look at and for. Service is quick but would be nice to have or someone offer help on the floor. They were asking for donations if you did the smile there if not I saw a poor difference. Pricing is pretty good. The one thing I was thoroughly disgusted about was their carts were very dirty I mean the majority of them if not all.
I called three times for a stock check on a seasonal item. Was put on hold all three times all over 10mins! How is this acceptable?? I kept hanging up and calling again. This location is the only one who takes this long or ignores calls! How do they know I'm not spending thousands on this visit alone? Terrible customer service!
I switched over shopping at 'Home Goods,' was because this store is situated right next to TJ Maxx, Walnut which I already frequented. 'Home Goods' store carries a Wide variety of items from furniture to kitchen ware and lots of other miscellaneous home goods as its own store name suggests. The last time I visited 'Home Goods,' Walnut, I was pleasantly surprised to find out they sold Tommy Bahama brand kitchen ware. I bought a set of four pieces. I will most likely return here to stock up on more. They also carry other brands of kitchen ware as well, but I always only stick to my favorite brand for stocking up. During The weekends, the check out line can grow quite long but just be a tad patient: the cashiers work like clockwork here. I'll be visiting again soon!
I come here often but yesterday and today has been a horrible experience. I came late last night to shop without the crowd so it would be an stress-free experience but I was wrong. I purchased a few items as I was paying, the woman worker at my register forgot to give someone their bag so another employee ran after them. I grabbed my bags that she handed me and I left. Well I wish I had as much effort from her as the previous shopper had because she forgot to give me a bag of mine and I drove all the way home (I don't live in the area ) and realized I was missing two items! So I called told them what happened and they put it on hold for me they said I didn't need the receipt, to just leave my name so I left two names, mine and my partners. I show up and I tell a young man working and he asks another older woman with glasses that had zero empathy she didn't even turn around and says she was busy and I had to wait !!!! I'm diabetic so my sugars are dropping at this point I let her know and told her why I was in a rush she just kept her back to me and told me she had to finish what she was doing . The young male tried to tell me that it was an honest mistake, I said no it wasn't because she did the same thing to the person prior to me and forgot to give them their bags as well yesterday. So the older woman with glasses was done and took my phone since I had a photo of the receipt in it and went to the other side of the store while my phone was unlocked !!!!! I was very upset because I seen a bag sitting on the counter right next to her knowing it's probably mine! She can't find my bag the young man goes to help her. Additional employees come to the area I was in and I let them know that I think the bag next to them is mine, they asked me the names I told them and also told them what was in the bag, they replied and they said yup and handed me my bag but before I could grab it this older woman with glasses grabbed it from them and wanted to see my receipt which at this point I put my phone away I told her this is what's in it, my name is on the bag and I'm leaving. Making me feel like I was in the wrong !!!! Or trying to steal!!!!!! Carol I believe is her name thankfully when I called the store to get her name Kelsey, the manager was very kind and this review is in no reflection to my experience with her because her quality assurance was great! Very empathetic, very apologetic and took ownership only if she could be duplicated . Overall this store does have a nice selection of items , clean bathrooms and ok prices but just beware of the service you get, might be hit or miss. This review is just from the experience I had, nothing more.
It's really disappointing because i LOVE coming to home goods but whenever i try to shop at this location they're never open when stated. on google it states they open at 9AM but when i checked yelp it states they don't open until 9:30AM?? if yelp has the correct hours than the google page should be updated because as a morning person i hate just sitting outside for almost half an hour thinking they just don't ever open "on time" according to google. i love coming to this location because i find the best things here unlike other locations near me but constantly being given wrong information through google is frustrating.
One of my fave stores to walk around. Today seemed like they had a huge shipment, as the shelves were piled high! Maybe too much. The poor aisle of pet beds were falling into the aisle. And that wasn't the only aisle full of merchandise. The unfortunate for me, I don't like digging through things to look for that great find. So it's usually a slow walk through the aisles hoping to find something of interest, usually something I really don't need to buy. But we'll all know, we like a little bit of retail therapy. Always a huge selection here, especially for your home. It is called Home Goods. What I especially like here is the furniture selection. They have lamps, sofas, area rugs, etc. I had found this great looking table where the edges flip up and over, but to my surprise, the hinges weren't fasten and there could have been an accident. Thankfully I had a good hold of it came caught it before it fell to the floor. My safety isn't a priority here. Tape the panel down or something for the safety of your guests! Parking can be a little congested here. There's a lot of great stores at this location.
2 months ago
HomeGoods in Walnut is one of my favorite locations to browse because it feels spacious and calm compared to many others. The store is very big but never seems overly crowded, which makes wandering the aisles actually enjoyable instead of stressful. There is a ton of inventory, but it's laid out in a way that feels organized and easy to navigate, so it doesn't come across as cluttered. Everything also feels well maintained, which makes a difference when you're poking around looking for something fun or unexpected. I like that I can take my time here and enjoy the treasure hunt without feeling rushed or boxed in. HomeGoods is a solid spot when I want to browse, decompress a bit, and maybe walk out with something I did not know I needed. read more
8 months ago
I really like this HomeGoods because it's just so convenient. Every time I go, the staff are friendly and welcoming, which makes the whole experience easy and pleasant. The aisles are always clean, so you can actually focus on shopping instead of dodging chaos. Plus, there's plenty of parking right out front, making it a stress free stop every time. read more
I frequent this Home Goods store often as it is right by my kids' school. I usually find really awesome items for a great price and had always left as a happy shopper. Well, today was different. I bought an air purifier at great deal ($69.99 which usually sells for about $169.99 on Amazon, last one left in a brand new box, sensor tagged), took it out of the box when I got home and realized it was a completely lower end model as shown in the box. I was a bit frustrated as the drive back to Walnut and needing to find a parking on a Saturday afternoon was going to waste me another hour or so. When I got there and explained to the cashier the reason for my return, she was nice but unapologetic. It seems as if she knew this was an opened box that had the product switched out, because when I suggested for her to open the box to inspect it, she didn't and went ahead and issued me a store credit. Now this whole deal was not the reason I am giving this Home Goods a less than stellar two stars. It was when I went back in line to pay for a new purchase, I saw the cashier and possibly a manager re-tagged the same item, put the security sensor back on, and RETURNED it to the sales floor and try to resell it AGAIN as if it was new. I honestly have no issues with purchasing slightly used products, but selling a completely different model as a higher end one is not very ethical. Thumbs down for this Home Goods in Walnut. read more
2 years ago
I'm always looking for a good high quality item at a comfortable price and home goods never disappoints. Their selection of home items is immense. They have reorganized the store and looks inviting and airy. The personnel is ready to help you with your needs . read more
1 year ago
Nice variety of items to look at and for. Service is quick but would be nice to have or someone offer help on the floor. They were asking for donations if you did the smile there if not I saw a poor difference. Pricing is pretty good. The one thing I was thoroughly disgusted about was their carts were very dirty I mean the majority of them if not all. read more
1 year ago
1 year ago
I called three times for a stock check on a seasonal item. Was put on hold all three times all over 10mins! How is this acceptable?? I kept hanging up and calling again. This location is the only one who takes this long or ignores calls! How do they know I'm not spending thousands on this visit alone? Terrible customer service! read more
4 years ago
I switched over shopping at 'Home Goods,' was because this store is situated right next to TJ Maxx, Walnut which I already frequented. 'Home Goods' store carries a Wide variety of items from furniture to kitchen ware and lots of other miscellaneous home goods as its own store name suggests. The last time I visited 'Home Goods,' Walnut, I was pleasantly surprised to find out they sold Tommy Bahama brand kitchen ware. I bought a set of four pieces. I will most likely return here to stock up on more. They also carry other brands of kitchen ware as well, but I always only stick to my favorite brand for stocking up. During The weekends, the check out line can grow quite long but just be a tad patient: the cashiers work like clockwork here. I'll be visiting again soon! read more
2 years ago
I come here often but yesterday and today has been a horrible experience. I came late last night to shop without the crowd so it would be an stress-free experience but I was wrong. I purchased a few items as I was paying, the woman worker at my register forgot to give someone their bag so another employee ran after them. I grabbed my bags that she handed me and I left. Well I wish I had as much effort from her as the previous shopper had because she forgot to give me a bag of mine and I drove all the way home (I don't live in the area ) and realized I was missing two items! So I called told them what happened and they put it on hold for me they said I didn't need the receipt, to just leave my name so I left two names, mine and my partners. I show up and I tell a young man working and he asks another older woman with glasses that had zero empathy she didn't even turn around and says she was busy and I had to wait !!!! I'm diabetic so my sugars are dropping at this point I let her know and told her why I was in a rush she just kept her back to me and told me she had to finish what she was doing . The young male tried to tell me that it was an honest mistake, I said no it wasn't because she did the same thing to the person prior to me and forgot to give them their bags as well yesterday. So the older woman with glasses was done and took my phone since I had a photo of the receipt in it and went to the other side of the store while my phone was unlocked !!!!! I was very upset because I seen a bag sitting on the counter right next to her knowing it's probably mine! She can't find my bag the young man goes to help her. Additional employees come to the area I was in and I let them know that I think the bag next to them is mine, they asked me the names I told them and also told them what was in the bag, they replied and they said yup and handed me my bag but before I could grab it this older woman with glasses grabbed it from them and wanted to see my receipt which at this point I put my phone away I told her this is what's in it, my name is on the bag and I'm leaving. Making me feel like I was in the wrong !!!! Or trying to steal!!!!!! Carol I believe is her name thankfully when I called the store to get her name Kelsey, the manager was very kind and this review is in no reflection to my experience with her because her quality assurance was great! Very empathetic, very apologetic and took ownership only if she could be duplicated . Overall this store does have a nice selection of items , clean bathrooms and ok prices but just beware of the service you get, might be hit or miss. This review is just from the experience I had, nothing more. read more
2 years ago
3 years ago
It's really disappointing because i LOVE coming to home goods but whenever i try to shop at this location they're never open when stated. on google it states they open at 9AM but when i checked yelp it states they don't open until 9:30AM?? if yelp has the correct hours than the google page should be updated because as a morning person i hate just sitting outside for almost half an hour thinking they just don't ever open "on time" according to google. i love coming to this location because i find the best things here unlike other locations near me but constantly being given wrong information through google is frustrating. read more
5 years ago
9 years ago
5 years ago
10 years ago
One of my fave stores to walk around. Today seemed like they had a huge shipment, as the shelves were piled high! Maybe too much. The poor aisle of pet beds were falling into the aisle. And that wasn't the only aisle full of merchandise. The unfortunate for me, I don't like digging through things to look for that great find. So it's usually a slow walk through the aisles hoping to find something of interest, usually something I really don't need to buy. But we'll all know, we like a little bit of retail therapy. Always a huge selection here, especially for your home. It is called Home Goods. What I especially like here is the furniture selection. They have lamps, sofas, area rugs, etc. I had found this great looking table where the edges flip up and over, but to my surprise, the hinges weren't fasten and there could have been an accident. Thankfully I had a good hold of it came caught it before it fell to the floor. My safety isn't a priority here. Tape the panel down or something for the safety of your guests! Parking can be a little congested here. There's a lot of great stores at this location. read more
15 years ago
Like Jennifer and Phuc I do love love this place! :) I like the parking situation, the store, inside and out !! It is of course a home goods store. What does that mean? Well for the people that have never been it is a mega store with things such as outdoor furniture, indoor chairs, lighting, large posters, ceramics for the garden, party utensil, BBQ items, lots of plates and cups. Also they do carry bedding supplies and bathroom supplies. Which pretty much covers why this store is called Home Goods. I always like how the set up is in the store. To the right of you when you walk in is lovely glass ware for your dinner part. To the left of you is the cashier and in the middle is where you can find almost anything you want to decorate you garden with. I love how you can find flying pigs, Buddha statues and owls all in the same row. It is just plain silly and cute all in one ! I also enjoy just finding a variety of products that will be good for placing in your home. Tip: Come here if you do need items to decorate your house with. But be for warned this place is medium for the pricing. Not too high and not really low. :) Happy Shopping ! read more
5 years ago
4 years ago
13 years ago
7 years ago
I never really paid attention whenever I came to this store. I would just tag along when my aunt would need to buy various home goods for gifts. I pass by this store everyday on the way to work and for some reason, one bored night a lightbulb switched on for me as the time was ticking to get a house warming gift. This place is awesome! They have a bunch of high quality stuff at affordable prices. And each section is organized in a way that will inspire new ideas of what to gift. And if you're still stuck, they have pre-made gift baskets available as well. If you know people that love to cook or bake, this is the perfect place to find something for them. read more
3 years ago
I LOVE LOVE LOVE Home goods. And this one in particular. They always have a great variety of things. I honestly come here about once a week, just for the hell of it too. And almost always come out with something. I bought a whole bunch of cute crap for a picnic that I love, I have bought many things here for my poodle, my bed sheets that I love, pillows, glass shit, picture frames, and I can go one. Just love it here. Only thing I can kind of complain about but still giving it a five star, is that the staff is whatever. They don't great, they don't ask you if you need help and they don't have smiles. read more
8 years ago
6 years ago
4 years ago
4 years ago
8 years ago
6 years ago
9 years ago
I have never seen a Home Good store with such a messy display of breakable dinnerware on the shelves. This review is particularly for the dinnerware section of the Walnut store. I cannot believe the store would leave these breakable items stacked up like this so no customers would dare to retrieve them. I meant to write the review the day I visited (12/15/17) but got busy. Whoever that was assigned to that section of the store needs an extensive training. read more
6 years ago
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More info about Home Goods
585 N Grand Ave
Village West
Walnut, CA 91789
Directions
(909) 594-4013
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http://www.homegoods.com/locator/?sessAddress=CA+91789&radius&storeid=282#map_top
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