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    IKEA

    3.2 (1.2k reviews)
    Closed 10:00 am - 9:00 pm
    Updated 3 months ago

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    Inside
    Brian K.

    Haven't been here in awhile. Ikea has some good deals on decent quality furniture. We came here tonight to look for bookshelves and ended up purchasing a few. This store is mostly a self service store. This location is well organized and clean. However the cashier must have been having a bad day and was a bit short tempered and a bit un friendly. It seems like alot of stores are relaying on self checkout. They only had one lane open for someone to help you with your purchases. The rest were self checkout lines. Becareful though somethings are lower end quality and wont last as long as it should. But over all I would say its worth coming here to see what the store has to offer

    How to Shop at IKEA
    Jagruti L.

    Absolutely love to shop at IKEA. Love the unique and modernized furnitures, kitchenwares, bedroom, and etc. My family purchased many items from IKEA for years. It is affordable and fun way to build your furnitures. It may take 30min to many hours. LOL! Did you know that recently they added buy back and resell service? You can give your gently used furniture in exchange for store credits. I will probably will decide to use this service in the near future.

    Hot Dog, Veggie Dog, Meatball Sundae
    Kevin T.

    Shopped here many times for various furniture in my house including office chairs, tables, and various other furniture. I absolutely love the design of IKEA & their concept of showcasing all their products. Products are easily accessible & easy to find if you know your way around their SKU system. Only slightly negative is that you can get lost very easily as they do a very good job of attracting the eyes of the consumer. Regardless, my wife and I visited to shop for baby attire & cribs as our baby is on the way. I love the way they setup the structures of the cribs and they show all types of cribs & baby beds. Surrounding them are similar concept toys, dolls, and other baby type products. Beautiful marketing down to the spec. We also got curious and created our very own custom dream room on a iPad type device which was a nice gimmick to the store. It even shows all the product details with the price of course so you can get a gauge of what the range of price is like. Perfect for any planner that wants to get their dream room/products. Lastly, we went to try their food court which my wife recommended. We had the smaller food court downstairs as we weren't that hungry at the time. We spent last than $5 for 2 hot dogs & meatball sundae which is pretty fulfilling for the price paid. Although portions are not big as expected. We also checked out the food court upstairs that's more spacious than the downstairs court and the upstairs food court has way more food options for similar prices. Missed out on that so next time we visit, we'll definitely dine in at the upstairs food court instead of downstairs. Food is decent for the price, not anything too special. However, the meatballs hype is definitely real as they're very tasty considering that IKEA is more known for furniture.

    Taking a nice Sunday stroll in the AC
    MeLy P.

    The store is a bit packed, but expected for a Sunday. Lots of items are on sale right now, so the time is now to come and get some bang for your buck. Lots of cute stuff to chose from, however, there's not much customer service here. We went through the entire store and even paid... but saw not one employee on the floor which I think is weird. It was a good experience, just wish there were more people on the floor helping.

    Tina C.

    I love coming here for the FOOD. I come here more often for the food than the actually furniture. The salmon salad is always delicious and refreshing while the meatball platter is always hearty and warming. I usually like to go whenever I hear they are doing meal deals during the weekday nights because it is more worth your money.

    The top entrance
    Arturo M.

    I've been coming to the IKEA in West Covina for years and even though I never wrote a review before, I have to give them credit because they've really improved over time. Every visit feels a little better than the last, from the organization to how much cleaner and more efficient everything has become. Today I just stopped by to grab candles and a vase for flowers, and it was one of the fastest trips I've ever had. A little tip for anyone who already knows what they want and wants to skip the long maze inside: if you're coming off Barranca, take the first entrance going north and park on the top level. That level takes you directly to the customer service area and near the exit, so you can get in and out quickly. I also needed a small replacement part for a bed I bought about four years ago, and the gentleman at customer service was incredibly kind and helpful. He made the whole process so easy and genuinely went out of his way to help me. After that, I got everything I needed and was back in my car within twenty minutes. When I do take the full walk through the store, I've noticed they've made it much easier to follow with clear signs, which is great for anyone who tends to get turned around in IKEA's layout. My only minor complaint is that they rely a lot on self-checkout, which isn't my favorite, but the employees are always nearby and willing to help if you have a lot of items. The value is also reasonable on majority of items! Overall, this IKEA is one of my favorite locations. It's close to home, well run, and always improving. Whether I'm here for big furniture or just candles, I always leave happy with my experience.

    Yan W.

    We always love to shop and walk around Ikea. This IKEA is located in West Covina on Barranca close to freeway 10. This IKEA store in Covina, California is 325,000 square feet. It's still one of the larger IKEA store in the States, even though it's still smaller than the new location in Burbank for 456,000 sq ft. We just shopped at IKEA for a sleeper sofa, some cushions, meatballs, lingonberry sauce, photo frame, etc. At first we thought it was nice that we didn't need to look for our furniture and pick up the item ourselves. We paid the furniture first and then they gave us an order number. We had to wait at the furniture pick up and home delivery and it showed our pick up number on the screen. We were told that we had to wait about 20 minutes. However, we waited for more than 40 minutes for picking up our furniture. I had to ask for the lady twice for our order. We saw some of the furnitures got pushed out but she didn't check it until I asked her the second time. (Our receipt time was 3:04 pm and we just picked up our furniture at 3:45 now) We think that it's easier and faster to pick up the furniture ourselves though. I also like the Ikea cafeteria meatballs, salmon dish, and their yogurt. You can also buy the food for to-go. We are glad that there's an Ikea that is not far from us. We just hope that they will speed up the process for us to pick up our furniture.

    Parking Garage Display
    Norbert K.

    We were up for some retail tourism after lunch at Eastland Center and crossed the street to come over to IKEA. I parked in the garage under the store, and we took the escalator up to the first level. The layout was confusing at first, but friendly associates helped get us to where we wanted to browse. Everything of interest this day was one the first level, so we never made it up to the main showrooms on the second level. Each associate encountered during our browsing was eager to help answer our questions or find specific products. Signage in the store was very good..

    George H.

    Fun place to browse and walk around. Big selection of furniture and accessories for housing of all types and sizes. Service is excellent and self service check out is very easy to do. Value is great compared to other places, even Costco.

    05/10/25
    Jasmine A.

    Stopped by on Saturday, 05/10/25 with my boyfriend. We dined in and ordered the following: Upstairs Cafeteria: - 1 pasta penne marinara = $1.99 - 1 Swedish meatballs (8) = $9.99 - 1 side French fries = $2.49 - 1 rainbow cake = $4.99 - 1 salmon fillet with mashed potatoes = $11.99 - 1 coffee = $1.50 (free for members - so got it for free) - 1 beverage = $2 SUBTOTAL = $33.45 TAX = $3.51 TOTAL = $36.96 Downstairs Cafeteria: - 1 pretzel with mustard = $2.50 - 1 frozen beverage = $2 - 1 twist cup = $1.75 SUBTOTAL = $6.25 TAX = $0.66 TOTAL = $6.91 Overall, we enjoyed our meals. The pretzel, on the other hand, was too hard and bland; there is no savory nor sweet taste to it. This is a great place to dine with friends and family.

    Felicia K.

    The food is great here. I think it's only worth it when they have the half off deals though. I'd come here more if they had it!

    Smoked salmon with salad
    Vicky W.

    Here I am to introduce my favorite meal from IKEA kitchen. It has become a tradition that after shopping here with my mom, we lunch at the food court and go home. Very welcoming and cheerful dining area, plus the beautiful mountain view to enjoy your food with. Friendly staffs and efficient service. Lots of different choices of food and drinks to choose from. They also have vegan options. Price is reasonable for a quick bite. Food is fresh and well seasoned. Highly recommended the yogurt cone too.

    Inspiration
    Kawamura K.

    I've been going to IKEA for many years. Recently just moved into a new place this month. We had to pick up a few things and I'm always surprised that they have the right items when needed. Sadly, the items that we had used before, are no longer available, but, the other options were amazing. If I list all of them, it would be too much. Just for example, hanging lights, lampshades, trash cans, welcome mats, door, hooks, buckets for organization, soap, dispensers, mixing bowls, and spare parts to a chair that we love, but somehow broke. Of course we always stop by to have a quick little bike at their café for breakfast, and of course, a little snack on their way through the exit. You can't beat the price and the service was always good. I know on weekends it's crazy, it's hard to get any service associates to help, but, during the weekdays when there's not many people, we always have such great experiences.

    Can't leave without an ice cream cone (:

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    21 days ago

    I did click and collect. Easy fast. I was lost in the parking lot, but Blake helped me out. She was friendly and got me to the right place.

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    IKEA Reviews in Other Languages

    Ask the Community - IKEA

    What is the difference between the Bistro and the Restaurant?

    I believe the bistro is downstairs at checkout where they sell the hot dogs and pizza. They also have ice cream and I really like their drinks. Upstairs is the restaurant area where they have the sweetish meatballs and all the other delicious food.… Read more

    Do they have free wifi?

    Yes, you can hang out in their dining room and catch up with friends and also get some work done too!

    May I bring dog with me?

    No. Service animals only. ESA and pets aren't allowed

    Is the food court in ikea open now?

    Yes both of them are

    Are you dog friendly?

    Only service dogs

    Is Ikea's food court open for indoor dining now?

    Yes! Restaurant hours: Mon… Read more

    Do they have self checkout? Ikeas line is soooo long?

    Yes, but the maximum number of items per customer when using self checkout is 10.

    Are there still long queue lines to go into IKEA (Apri 2021)?

    Nope, no more lines.

    I would like to know if their cafeteria is open?

    Nope, it's been closed for a while due to COVID. However, the bottom floor do still serve cinnabons, etc.

    Do they still sell candies, pastries and stuff?

    Yes

    Do they have Christmas 2020 stuff yet?

    When I was there last week on September 24 they had trees, garland, wrapping paper, ornaments, and lights available for purchase.

    Is ikea open so I can go on 7/16!? I know things are closing back down again.

    Yes

    Does IKEA allow priority line entrance for essential front line workers, like Costco?

    Don't know there wasn't a line when I went

    Is the food court open?

    The food is not open but they have the downstairs one open.

    Is IKEA open?

    Yes. They have a line set up at the downstairs entrance. They allow a few people in at a time. Spent maybe 20 minutes in line.… Read more

    Is Ikea open as of 5/17?

    No still closed! No known opening date!

    Is IKEA open for curbside pickup?

    As of 5.16.2020 - Yes & No, the only stores available for pickup in SCAL are Costa Mesa and Covina but they have a daily limit of pickups. Tried to order online just now and it's 11am. Comment for both locations is that they have exceeded their… Read more

    Is IKEA still closed or have they reopened?

    Open

    Has IKEA opened up their stores?

    Yes

    Is IKEA still offering order online, pick up in store?

    Yes they are!

    View All 33 Questions

    Review Highlights - IKEA

    Ikea has free WiFi, so I often study here in the cafeteria with a nice view of the hills to the south.

    Mentioned in 43 reviews

    Read more highlights

    Ashley Store - Veterans Day sale going on

    Ashley Store

    (1.4k reviews)

    $$

    found my daughter's new bed for her birthday. Our sales representative was very patient with her…read moretrying all the mattresses. Thank you for your service.

    Here's the stronger version with that added, cleaned up and clear:…read more Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap. Here's the stronger version with that added, cleaned up and clear: Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap.

    Jerome's Furniture - Broken Chairs that are less than a year old

    Jerome's Furniture

    (179 reviews)

    My husband and I have been looking for patio furniture online for the last couple of weeks and were…read morehaving a difficult time trying to agree on a patio set we both liked. On a whim, we decided to check out the Cabo patio set tonight around 7:00 p.m. We were instantly greeted with a warm welcome. I have never been to Jerome's Furniture store before, I was impressed with their showroom selection. After about 10-15 minutes of testing out the comfort of the different patio cushions, we instantly fell in love with their Cabo 5-piece sectional and Nesting Cocktail Ottoman Set (it is definitely more pricey than I was hoping for, so we hope the quality will make up for the higher price) You can't go wrong with the comfort of this outdoor patio set. After being in the store for about 15 minutes, we were greeted by another gentleman named, Beto Toribio who kindly gave us the quote with and without the 5-year warranty. For another $229 you have a warranty good for 5 years in case the patio set breaks or the cushions tear! So, we definitely had to get it. Thank you Beto for your kindness, patience, and mindfulness during the whole experience. It is very rare you come across salespeople like Beto who kindly walks you through the whole process. We can't wait to receive our furniture in 2-3 weeks! If you are looking for a superb furniture buying experience check out Jerome's Furniture and ask for BETO TORIBIO! You will be in great hands!

    My 82 year-old mother-in-law bought a sectional here and was sold an "insurance plan" that covers…read more"everything" for $290. When she and my sister-in-law tried to file a claim for crappy furniture and workmanship they were told that the "plan" doesn't cover slipping of cushions before the furniture was even inspected. This was 15 months after delivery, so February of 2025. We Have been trying to get them to come back out because it's not an issue of a slipped cushion, but rather shoddy workmanship and subpar furniture, not worth the $2500 price tag. We have been dealing directly with the store manager who said he would help escalate and had done nothing until January 2026. He assisted getting us in touch with a liaison for their FCP yet nothing, so we went back on 2/16/26 and spoke with the store manager again who set us up with Alyssa in customer service there at the store. We had to go through the whole story and timeline once again. Meanwhile, the store manager says it would be easiest to just "swap out the piece, but too bad we don't have it any longer". Why in the hell was that not offered at the beginning? They string you along for months and months then deny the claim. Elder abuse at work here, easy prey. They see and elderly woman and tell her that the "insurance plan" covers "everything" and get her on the hook for $290 plus the price of crappy furniture. DO NOT BUY ANYTHING FROM JEROME'S!!!

    Shabbyology - They have a studio that offers workshops and classes!

    Shabbyology

    (28 reviews)

    $$

    What a great walk down memory lane for me...I really enjoyed taking in each section and the items…read morefor sale here since they reminded me of my Nana's & Mother's love of antiques, folk art, quilting, crocheting and nick-nacks... The space inside was huge. Something for everyone here. Great gift items. *They teach crafting classes here. Worth checking out on their website. ~ and that's all I have to say about that...

    Shabbyology is a great shop for all your cottage core, shabby-chic decor needs! It packs a lot of…read moreunique, homemade, and/or vintage items into a seemingly small space and even has room for a workshop area where they hold classes and events. Staff are helpful and welcoming and prices are pretty decent for the quality. I came during the holiday season and the vibes were festive and fun! I walked away with some cute and unique vintage Christmas decorations that my cats won't be able to destroy lol - as well as some soup starters that have all been absolutely delicious so far! They've been so good, in fact, that I scoured the web and found the company online so I can order from them again in the future (it's Anderson House Frontier Soups - they use minimal all natural ingredients and have a wide variety of flavors - fantastic soups!). I also snagged a dip mix and they had locally made honeys, jams, candies, and even fresh gourmet coffee beans and an antique grinder. And if you love to decorate with any rooster or chicken themed items, Shabbyology is your jam! If my kitchen wasn't already packed full of rooster-themed decor, I would've walked away with so much more. They also host occasional themed "sip and shop" nights where they offer entertainment and various drinks and nibbles while you browse. They have a digital newsletter to keep you informed of upcoming events and classes so be sure to sign up! Their location is a tad strange for the genre of store - they're found in a large industrial complex and their shop blends in among all the beige, nondescript buildings. If it wasn't for Google Maps I would've driven right past. But there's plenty of free parking. I enjoyed my visit and will definitely stop by again!

    IKEA - furniture - Updated May 2026

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