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    Covina Trading Post

    2.9 (27 reviews)

    Services - Covina Trading Post

    Appliance repair

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    7 years ago

    Absolutely horrible experience buying a washer and dryer,do not go there.

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    Ask the Community - Covina Trading Post

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    Ortho Mattress

    Ortho Mattress

    4.7
    (166 reviews)
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    My wife and I went out shopping for a new Cal-King mattress that was long overdue for replacement…read more Knowing President's Day was typically a good time to find sales/incentives, we shopped at several department stores and a furniture store, then decided to take a chance at our neighborhood Ortho store in West Covina. I can't remember when I've ever encountered a more knowledgeable, personable, and professional salesperson than Lisa Marie. We thought we knew what we wanted but were not 100% sure; we just knew we wanted a better premium mattress. That's when Lisa Marie took over and walked us through your entire showroom, explaining the features and benefits of various mattresses and price points. There were no high-pressure or heavy-hand sales tactics; there was genuine, honest, sincere, and excellent customer service. After leaving the store, we returned across the street to look at the local department store options again before making our final purchase decision. After a few hours of additional shopping, we returned and purchased the $6,000 Aviara Luxury Aireloom brand mattress. Lisa Marie earned the sale and our trust! I can assure you, your competition doesn't have anyone who even comes close to her skill set. We just took delivery and set, and everything arrived in perfect condition! Steve W.

    I went to Sit-n Sleep to buy a mattress today 12/3/25 and the woman that greeted us was more…read moreinterested in sitting in the massage chair than helping us. She offered us the Sleep Analysis and as we were laying down to see what type of mattress would be best for us... my wife and I wondered how sanitary the pillows and test mattress was??? My wife mentioned it to the woman and she said ohhh the disposable sheets are right here. My wife says, well why didn't you put them on before we laid down, she said, you didn't ask. Then she tells my wife, you're not a very happy person. My wife tells her, that's rude and she proceeded to tell us if we don't like it we can go elsewhere. We went to Ortho Mattress!! And were greeted by a professional salesperson.... Monica. Monica was professional, diligent, and knowledgeable ... we bought 2 mattresses. I look forward to a good delivery experience!!

    Ashley Store

    Ashley Store

    3.3
    (1.4k reviews)
    $$

    We had been sofa shopping for a few weekends before we decided to go to Ashley. We went to a few…read morechain stores and had no luck and high-pressure sales tactics. When we walked into Ashley, we were initially expecting the same. We were greeted by Kiet who asked exactly what we were looking for (high back, high arm rests, removable seat, covers, within our budget, and high-performance fabric to hold up to our cat!) and took us to the area of the store that had items with our exact specifications. Within just a few minutes, we found our couch! It hasn't been delivered yet, but I just wanted to take a minute to give this place a shout out. I highly recommend to anyone who might be in Goldilocks mode when it comes to furniture shopping.

    Here's the stronger version with that added, cleaned up and clear:…read more Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap. Here's the stronger version with that added, cleaned up and clear: Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap.

    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    3.9
    (22 reviews)

    I've seen many TV advertisements for Bob's Discount Furniture and, with our old, broken down sofa…read moreon its last leg, decided to give them a visit when I realized one had opened up in the shopping center near our home. I was actually surprised at the quality of the furniture at what were, indeed, discount prices. There's lots of selection, and our salesperson, Marisol, accompanied my wife and myself to field any questions as we browsed their showroom. Being a weekend, she graciously offered us coffee or snacks that were available onsite for their clientele, as well. We found the perfect sofa with twin reclining seats and a lighted, fold down center console with phone charging USB ports and even two power outlets, AND at a reasonable price. In fact, with the option of either power or manual reclining buttons, we saved even more by choosing the manual - though the power recliners weren't that much more expensive. The sofa also came with a 5-year warranty covering workmanship defects and incidental damage protection (accidental and/or pet-related stains). When setting up the delivery particulars, we were pleased to learn that Bob's delivery team could also haul away our current sleeper sofa (which is unbelievably heavy and cumbersome) for a nominal fee - good riddance! They were able to schedule delivery in less than a week (purchased on a Sunday; delivered on the following Friday), and the delivery crew was prompt, efficient, and courteous. They set the couch up, tested all functions, and ensured the recliners were an appropriate distance from the back wall when activated. They even texted a day later to follow-up on our satisfaction with their service - and we definitely were. I'm sold on Bob's now and intend to return in the near future to purchase some inexpensive hide-a-bed futons for the loft of our cabin. They have some really great deals!

    Fernando was extremely helpful and patient while helping us pick out the perfect couch. He took the…read moretime to answer all our questions, showed us different options, and made the whole experience easy and stress-free. His customer service was amazing, and we never felt pressured.

    Covina Trading Post - furniture - Updated July 2026

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