I had a great experience at the Chino location! I went in and Melisa and Xiomara helped me apply…read morefor the credit card, which made everything super easy. I also got a lot from the Winnie the Pooh collection and I'm obsessed They were extremely nice, patient, and so helpful the entire time. I definitely recommend coming to this location! amazing customer service all around!

We came here on a Sunday around 10:20 Am and we're bummed because the sign on the door said opens…read moreat 11 am but the lady let us in! She was very friendly and helpful as we walked around the store. We went in for some sandals and didn't find some the right size. So then she offered to buy them online with her and they can ship them to us! For free!! They'll be coming in 7-10business days but no need to go into the store. Great spot if you're looking for some clothes, shoes and accessories for kids.

Store: chino spectrum 4040 grand ave chino hills 7-21-2026…read more12:19 Register 9 worker: didn't have a name tag but store coordinator said it was - MASON It was my sister and I approaching check out. The first thing that happened off the bat was I said hi to the worker who by the way didn't have a name tag. She ignored me which I figured maybe she didn't hear me. Whatever it's fine, later she tells me about the tjmaxx card but I let her know I already have it but as I'm telling her she starts talking to her coworkers on the side with attitude because the machine next to her wasn't working & it kept calling customers up. Once she was done talking to them she mentions the card again and I told her "oh no thanks" she cuts me off and points at me and says "no not you" then points at my sister and says to her "you" that's when I started to feel very upset and dismissed. My sister caught onto it as well. One thing I also noticed is she saw she was out of receipt paper but didn't put any in until once she was done with my transaction so now that I checked the receipt to get her employee number it doesn't have it. Go figure. Once it was my sisters turn to pay her items the girl wasn't looking at us she was laughing with a worker three registers down and she knew my sister had a delicate ceramic item but was being rough with it then when my sister was done paying she handed her the receipt and was about to walk off but my sister asked her if she can please wrap the item. Now the girl wasn't looking clearly being rude she snatched the item and wrapped the item carelessly and handed it to my sister in a very aggressive way then walked away. I had to ask the store coordinator for the workers information and her name is Mason. She's African American female with a neck tattoo & was wearing a low cut grey spaghetti strap shirt with an open button flannel. Very slim figure. I had such a great time Halloween decor shopping with my sister and mom but after that interaction it left me very upset.

HomeGoods in general is a very awesome store to get all good quality home necessities without…read morepaying astronomical prices. You'll probably pay $15.00 for a frying pan that Amazon sells for $50.00. They have very cute seasonal items as well. They're usually together with TJ Maxx so you'll also find clothing for the whole family. The BEST thing about HomeGoods and TJ Maxx? Their $0.99 reusable bags! It is SO cute, SO handy to use for grocery shopping, and it changes every week. I intentionally go shopping without a bag just so I can purchase a new one. Don't ask me how many bags I have already... (80+) HomeGoods in Chino Hills is within the busy shopping centers. They're very busy, but don't let the long lines scare you when you enter the store - they are usually fully staffed on the weekends and the line goes fast. One thing that did scare me when I walked in today? The amount of people sitting on the couch display enjoying the free air conditioning. Overall, no complaints here. I adore HomeGoods!

Always a happy day when in leave here. Never disappointed. I love the deals they have. The staff is…read morealways more than happy to help you find your sizes.

I've had multiple frustrating experiences at this Victoria's Secret location, mainly around how…read moreonline purchases are treated. Recently, I stopped by to ask for gift bags after making a large online purchase, and I was told I could only have three because they had "limited bags." The interaction felt dismissive, almost as if my purchase didn't count since it was made online. Another time, I placed an online order for in-store pickup that came with a free gift, and the staff didn't want to honor it because the purchase was made online. I was confused since I was physically picking it up in the store what's the difference? Overall, the customer service has come across as rude, dry, and unhelpful. Online purchases are still Victoria's Secret purchases, and customers shouldn't feel penalized for using that option. Hoping management can address the inconsistency and improve the customer experience.

I had such a great experience at Tilly's thanks to Alyssa R! She was incredibly friendly,…read morewelcoming, and helpful from the moment I walked in. She took the time to help me find what I was looking for and made the whole shopping experience easy and enjoyable. Alyssa provided excellent customer service and made me feel like a valued customer rather than just another sale. It's always refreshing to come across someone who is genuinely kind, patient, and attentive. She definitely deserves recognition for going above and beyond. Thank you, Alyssa R! I'll definitely be back!

Where do I begin? So I come in because I wanted to do a return. I wanted to return a shirt and…read moreexchange a hat. The hat didn't fit good that I ordered so I wanted to exchange it. The girl that helped me at the register seemed a little brain dead. She returns the shirt and then I tell her I wanna order the hat because you guys don't have it in the store. So she asked me so you wanna re-order this hat and I said yes and for some reason, she's having a problem at the register with my phone number and she had to ask me for it at least seven times, it was extremely annoying. I don't know why it took her so many times. I don't think she had a clue what she was doing at the computer. I have no idea if she knows how to work that computer but definitely seemed like she didn't. As I mentioned, she asked me do you want to re-order this hat? I said yes I do and she looks at the hat and starts the order. Now obviously I'm assuming she's completely doing it right so the transaction was over and I left. Later on that day, I look at my email to see what's the status of the hat and she orders me a shirt instead. How incompetent can you possibly be to mess that up!? She told me you want this hat and I said yes, she's even looking at the hat. I don't understand how that mistake gets made. She looks at the hat asked me you want this hat but we don't have it in store and she said we'll order it for you. Absolutely dumbfounded how you can make this mistake. I wasted my time and now money is coming out of my account because of her idiotic mistake. Tillys, please hire people with working brain cells, cause clearly this girl doesn't have a single cell in that brain. What a disaster of a situation. Biggest waste of time. Completely unacceptable.

I remember when this part of the plaza included an Old Navy but it sure has changed a lot since…read morethen. I was going to be in the area and figured a "pick-up" would be better than ordering to ship. This location actually had a lot more items in-stock than the Ontario Mills location, as I was going to be in two places on the same day. As with any Bath & Body Works location, we are greeted on our way in and there is also always a long line to the registers. There were bins in the middle of the store, near the register, with great deals! The store was clean, neat, and fully stocked. My online order for pick-up was not ready until late morning the next day (ordered the early afternoon before), so keep that in mind especially if there are sales going on. I was worried that my order would not be ready by the time I arrived, but good thing I was there in the early afternoon the next day, instead of the morning. We were able to pick-up our order, without any issues, and they even had the free plastic bags for gifts (when asked). We were at the Ontario Mills location earlier, and they were out, as we had also purchased a few items from there. There were plenty of parking in front of the store, very conveniently located store.

Cassie, Tricia and Mayah were very kind and helpful with customer service. I appreciate their time!read more

I called in advance and asked them to hold a pair of sneakers for me. Employees are very nice and…read morehelpful. The sneakers are on sales so the box doesn't have a lid. But they give you a bag that you can use for travel! I saw a popcorn stand and I think if you ask they may give you some. They didn't offer it so I didn't ask. The outlet is outdoor and allows dogs outside, but inside depends on each store.

This store honestly has the WORST customer service. The girl working the register could not have…read morebeen ruder or more mouthy today. Unfortunatelythis os not the 1st time I have witnessed this. Apparently good customer service, or even being courteous, does not exist here. Save your money and shop somewhere else.

We needed to grab a few last min things, this was the closest dollar tree first time here…read more The store is an absolute mess every isle was a disaster Sold out of a lot of things very unorganized got a few things cashier was great very polite

This is one of the nicer Dollar Tree's that I been to. For the most part everything is in the right…read moreplace and stocked. But like other Dollar Trees there are long lines and not enough cashiers.

I was shopping at the Brighton store because I had earned a $30 gift card from their rewards…read moreprogram. I was not aware until they mailed a postcard to my home and sent a follow-up email. In addition to the Rewards program, they were also having a purse giveaway contest. No purchase is necessary, simply browse their many collections and you will be automatically entered. I liked the purse collection (Verde color) from Designer Carmen Radulescu-Devine, which has a coordinated wallet, cell phone case, tote bag, and shoulder-length organizer. Two other colors available in this style are "Shoe White," and "Russet," which a brown-tone handbag. I purchased two bracelets and one pair of earrings from the Halo Collection, which features Silver-Tanzanite blue and lavender tones. Krystal helped me with my purchase and she said Reward members will receive a gift on their birthday and other seasonal merch. I prefer shopping in the store so I can take my items home the same day, not wait days for items to be shipped to me. In addition to jewelry and purses, Brighton sells sunglasses and shoes! Their products make a nice gift for someone who has "everything." They also gift-wrap your purchase for no additional charge. Happy shopping online, or in person for personalized service. Sincerely, Rosemary

I am incredibly grateful to Ligia for the EXCEPTIONAL care and attention she gave me during my…read morevisit today at Brighton. I initially stopped in for a watch bracelet and an eye glass necklace--but thanks to Ligia's kindness and attentiveness, I walked out with a beautiful collection of well-deserved goodies! I've visited this location several times in the past, but today was completely different all because of Ligia. From the moment we walked in, Ligia welcomed us with genuine warmth and a joyful spirit. Her customer service was nothing short of outstanding--truly the best I've ever experienced at Brighton. She offered thoughtful suggestions and made us feel not just seen, but truly cared for! She took the time to connect with us, speaking our language and engaging not only with me, but with both of my parents. She listened when I mentioned the little things that would make my elderly dad feel at ease--cookies, a restroom, and a place to sit--and she made sure every detail was taken care of. What also really stood out to me was how she took the time to share helpful tips on how to maintain and care for the items I purchased--something no one had ever done before, despite all the times I've shopped here. She also explained which items had warranties, which was incredibly helpful and so appreciated! Thank you! At the end of my purchase, I walked out with a beautifully gift wrapped Brighton bag! Before leaving, I asked for an extra bottle of water, and to my surprise, Ligia handed me a small bag with cold waters and cookies for my parents as well. It was such a THOUGHTFUL gesture and a perfect reflection of the genuine care she extended throughout our time there. Ligia went ABOVE and BEYOND in every way, and because of her, I'll be returning as her customer from now on. Thank you, Ligia--you truly made our day.