Worst location with extremely bad customer service at the pickup/online order desk. Looked for an item on the app and saw a notice of limited supply so I called the store and confirmed with the person that it's still available at the store. The person confirmed but refused to set it aside. I drove 20 miles there thinking I will be able to pick it up and it was never there. The person at the customer service location refused to accept any fault when they provided me with false information. read more

It's a Target :D but located with a terrible terrible parking lot. :( It took a while to find parking. Shopping inside was alright, as employees knew where lamps were located. (Yikes the variety and the prices) D: I'd go to the Chino or the Diamond Bar Target instead :/ read more

Beware that NO HOLIDAY ITEM return at this store, I was been told TODAY! Even I returned a never used item, a brand new item, still been questioned about the quality of the item. What's the hack!!!!!! Super bad and terrible customer service, rude conversation. Guess what, you only can buy from them, No any return allowed!!!!!!!!!!!!!!!! Complaints reported to store manager immediately! Again, was told it's store policy!!!!! DON'T buy, you buy, you will regret!!!!!!! read more

This Target definitely lacks professionalism and customer service! Its difficult enough being a female and having to pick up tampons/pads during the time of the month, but my experience at Target today made it 100X worse. I seriously just wanted to grab a box of panty liners and get out. The line was ridiculous at around 5pm on a Sunday night and once I reached the cashier who was ringing up my item he just started juggling it in the air! He threw it up and caught it several times in front of other customers and I just stared at him hoping he would get the hint that I was definitely NOT amused. I didn't get to catch the guy's name but he was an overweight Caucasian dude with a reddish beard and definitely lacks common sense and professionalism. If it wasn't for the convenience of location I would not have stopped at this Target. I certainly would NOT recommend coming to this Target, especially if you are picking up personal supplies! I can only imagine what he does when customers buy condoms... read more

Classic Target. Big store, easy access, tons of parking (though not all of it is close to the door). Starbucks and Pizza Hut in the food area. Cart alcohol wipes for those germophobes among us (sometimes me). Shelves were stocked. Food, pharmacy and beauty items are on the far east side of the building; that's all I needed but, as usual, I came in on the other side. Typical me. I got almost everything I wanted. I did find it odd that the plastic wrap and other kitchen preservation items were in the cleaning supplies area. Move those things over near the kitchen items like paper towels and storage containers. No need to separate them by 7-8 rows. I found it, though, so I'm okay. I checked out quickly as there were 3-4 open even at a low tide time of day (3:30pm). Not bad. read more

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Unfortunately, the last time I came here yesterday, the cashier apparently had the flu and kept sniffling & coughing all over his hands... I paid cash & he coughed in his hand before handing me my money..... Today I came down with the flu/fever/chills/sore throat and I am prettyyy sure it was from the cashier because I ate chips afterwards and the germs must have gotten on my food from my hands. Oops I should have washed my hands... If one of the cashiers are evidently sick, send the cashier home please!! :( . I understand making money is important for a lot of people, but please please please stay home & come back when you're better :( The line at this Target is always long but it's the closest one to me so I always have to come here. read more

This place is trashy not like other target's lots of ideas out of place. I don't see any advertising items like you do at other target's. Like what's on sell ; read more

Remeber the days of Gemco.... soon to be Target... Couldn't resist this one! I tend to go to the Pasadena one on Colorado that is always busy. I go in around 10am and its a ghost town. Target is still the best of the big cow chains... read more

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My girlfriend and I went in to this location. Never come around this side of town but we were today. Shopping around minding our business Then I had to go to the bathroom. I get that people may confuse my gender but how far they went about it was absurd. This store sent 4 people AND had someone knocking down all the stalls in the bathroom. Mind you, I'm only a scrawny 5'1 person. Who in the f*** does that s****?! I leave and wash my hands QUICKLY because now I'm afraid they're going to attack me and as i exit i see they called a security guy but they didn't say anything as I was exiting. Really?! Not even an apology for the exaggeration ?!?! Jesus Christ. The embarrassment and fear I felt. Please don't ever do this to anyone else. It's not necessary. read more

I love Target! I can't see myself giving a Target store anything less than 4 stars (well maybe anything less than 3 stars if I didn't have a super stellar experience I suppose). This Target is located in the same plaza as Ross (which is right next door) & Petsmart, with plenty of parking. Whenever I come into any Target, I pretty much always grab one of those disinfectant wipes to wipe down either a cart of a basket and head over to the Dollar Spot and browse and then head on my way to the destination I had originally planned on. And because it is Target, I pretty much almost always get distracted and look at other aisles that I was not originally planning on venturing to just because everything inside Target is just oh so cute and functional to me. Yes I am one of those people who have the Red Card (save an additional 5% on all of your purchases, except pharmacy purchases). So this Target allowed me to do just that with my above shopping experience. The employee who took care of my transaction this evening was nice. But the lines were pretty long, which surprised me because usually when I shop at my local Target, there aren't nearly as many people checking out around 9 pm. But it's been a pretty crazy hot day today, so I guess people decided to come out when the heat finally cooled off. I also wanted to mention that another employee walking down one of the aisles was helpful and showing me where the alarm clocks were because I am need of a new one. He actually walked me over to where they were when he really could have just pointed me in the right direction. Going that extra mile really was nice and quite thoughtful and I greatly appreciate that. So in the end, this place definitely gets a 4 star from me, because "Yay! I'm a fan." read more

I've never reviewed this place? Unbelievable! A Target is a Target - everything you need is here. A steal I've discovered 2 yrs ago is that Target's Merona line for men has some pretty legit stuff @ decent prices. Quality is on point and the Converse line carries some simple and trendy pieces for guys. I treasure Target more than ever now because gayass Santa Barbara (where I go to school) has not a location in sight. Epic stuff goes down here, too. Today I saw a man up @ the registers being surrounded by staff and interrogated like some FBI training because he did something shady w/ his credit cards. Weeeeee read more

Be warned! Do not fall in line to young men in the cashier. They are stealing from the gift cards that you'll buy. I bought 2 $25 gift card and a pack of 3 $10 cards. While at the counter, this young man scanned all 3 cards and handed me 2 and said " I will get you another $25 card" and left the counter. I thought there was something wrong with the card itself, with the barcode or something. When he came back he scanned the "new" card and handed it to me. On my way out i looked at my receipt and saw that i was charged 3 $25 gift card plus the 3 $10 pack. I walked back to him and asked him that i was charged extra for a $25 gift card, he then reached in under his counter the other $25 and told me he forgot to void it. (So nothing was wrong with it in the first place because he was able to scan it)He then told me to go to customer service and yelled at the swing/ shift manager to take care of it. I told him i only meant to buy 2 $25 and i want my money back. He said that gift cards are non refundable. I told him It was his staff's fault and i only have a budget for 2. So he then asked for all the cards and started scanning all of them. I asked him why is he scanning the $30 too when i was just trying to return the $25? He said " i know, i know , i'm trying to return this" he looked unhappy and anxious. When I attempted to tell him about the cashier's dishonesty, he just dismiss it. He then finally was able to give me my $25 refund back and I went home with the original number of gift cards i intended to buy. So when I got home gave 1 of the $10 in a pack to my son. He didn't use it until 3 weeks later and found out that it was empty. I called apple service and they told me that the card was already empty / used. I said that is not possible because they are not even scratched yet. I went back to Target and I asked to speak with the manager and it was the same man that "helped" me 3 weeks ago ( which I won't mention the name ). He was asking for the receipt which I don't keep since you can see all my purchases being a card member. (Theres more to the story why I think he is well aware of the scam and might be a part of it but this is getting too long.) It was there on my previous purchases but the barcode isn't. So, lesson learned- ALWAYS, ALWAYS ask for the receipt of each specific cards. I didn't pay attention to it and they took that opportunity. They use to give you a print out of the gift card that you purchase but I guess not everybody is doing it. At Vons, I don't even have to ask, it automatically prints and given to you apart from the grocery receipt. I hope Target management will look into this. read more

I really don't like one of the managers that work here. He's a bald headed African American man. He always has a bone to pick with me every time I'm waiting in line. It's like he talks down on me since I'm Asian. This guy is always at the front and act like he's running the show. It's annoying because I'm a quiet dude and I'm just waiting to pay for my items. He always gets in my face and tries to boss me around. This never happens when I shop at Diamond Bar Target. He has a big ego and just needs to chill. read more

I hate this Target location. This is the worst location I can remember. Maybe it's the clientele or maybe it's the workers. This store literally looks as if people ran through the store throwing things all over the place. The store is messy and disorganized. We only come here if we absolutely need it. We would rather take the drive to the one in West Covina on Azusa or the one in Diamond Bar on Grand. This is a ghetto Target and I would not recommend it. It is like shopping someone's sloppy seconds. A definite pass for me. read more

I love target! Team target all the way!!! :) Always clean & organized. I always know where things are. Employees are friendly. Most of the time, I always leave with what I wanted/needed & then some! My name is Kim, & I'm a target shopaholic. =D read more

I was at this target today. I was at the customer service counter to return an item. There was one customer ahead of me. The associate who was helping her walked away from the counter and walked near me as she passed by she said I'll be right back to help you. She was back in less than 5 minutes. She gave a package to that customer then looked at me and said I can help you over here. As I approached the counter she smiled and said how can I help you. I gave her the item I was returning along with my receipt. She immediately scanned the item, scanned the receipt, and showed me on the register the amount to be credited to my credit card All this with a great smile. I was very impressed with her courtesy, efficient nature, and prompt attention to my situation. Ebony is the name of this outstanding employee. I wish to commend this employee for her great job performance. I am very impressed read more

This Target is somewhat known for, on rare instances of over the top mentally illed guests that would shout down the aisles or rant to themselves pacing in circles. Also, there were times where me and others witnessed police vehicles all lined up outside to haul off different age ranges of shoplifters back then. Heard about a lot of internal theft at this branch many many years ago, hence no more lawn and garden because that was their exit point before all the cameras were installed in. But other than that pretty relaxed and chill normal operating Target in the area. I typically come in to check out the toy aisles from time to time. The seasonal items like for Halloween or Christmas. The decorations and different candies offered during each holiday season. read more

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I thought masks were required at all Target stores but I guess not this one. I asked and the guy standing there a employee doing nothing was like what? What? Obviously they don't care. Then a manager a women said we can't do anything about it. Thanks target for watching out for everyone. read more

Any Target store has same outline and floor plans usually. But this one has certain departments far from the entrance. For example, I know Beauty and Health departments are located close from the entrance or the cash registers but its the opposite for this Target. The store is really big and they have a lot of merchandise and seems like they are on stock too. But I find the floor pretty dirty. When I walked in, their white tile floors were like gray and sticky and I did not see anyone mopping the floor. Other than that, this store is no different from any other Target store. read more

Short staff, very slow, I am changing to a different pharmacy. I also didn't like that they would not let me pay for cough drops that is shelved in the cvs pharmacy aisle read more

Claudia Is A Wonderful Hostess To Have Around! She Serves Us Happily And Joyfully Which I Truly Appreciate. Thank You Claudia For Being You!! :0) read more

My favorite place to shop. It's so convenient. Everything is organized for the most part. They have a decent grocery section. The restrooms are usually clean and stocked. The staff is ehhh, a couple of them have great customer service, the others don't. Claudia and another girl's name that I haven't caught are always so peppy and polite and it definitely makes my day. Other than both of them, the rest of the staff seems uninterested in assisting customers. I love using cartwheel to scan my items as I shop and then use my red card for an additional 5% off. I also really like that the target app will tell me what aisle something is in if I can't find it. read more

Target - The only runs I do are target runs! - Department Stores Near Me - Rowland Heights, California

Crowded...especially on the weekends. And I have to disagree about parking...it's pretty bad here, and yes, the design of the lot is not very well either, jsut like Brian P said. They have what you need for the most part tho. read more

The guy at electronic usually is not there , and the other day some lady and guy work there really doesn't have a clue which item was on sale at Black Friday so it's really annoying when i ask questions they doesn't have a clue !!! read more

Dear friendly neighborhood Target. How I love thy products and overall joy thou bringst me once I cross thy threshold, but loathe thy neverending long checkout lines during all store hours. This location in particular always has really long lines (imagine the checkout lines at Costco near closing time). This store does feel smaller and has less selection of products (or out of stock) when compared to other Targets in the area. Also--for some reason--this location is always sold out of bananas, or the remaining single bananas always look really sad and abused? Staff is friendly here and are pretty helpful whenever I need assistance. This is the closest Target to me so I will still continue patronizing this location. read more

Poorly stocked. Super busy. Middle of the afternoon when everyone is shopping after work, there was one register open. Manager wandering around aimlessly, pants sliding down. Finally comes over. Instead of hopping on a register he directs people to self check out - who obviously don't want to use the self check out. Please redo this store. It's sad that such a crappy store exists in this otherwise nice neighborhood. read more

For anyone looking for a safe shopping experience during coronavirus, you won't find it here. Went on Saturday and maybe 20% of the people (customers and employees) were wearing masks properly. The rest didn't have their nose covered or just had masks fully pulled down, despite the county ordinance. No thanks. read more

Giving one star for drive up service purposes only. I love target! However, target is the worst for drive up service. You literally wait the two hours. I thought it was during the holiday season, but it's all other times as well. I've had to cancel my order and walk in to get the product myself. I am not displeased with Target as a company, it's this location in particular. Target West Covina south, Eastland Center and every other target has my stuff ready in as little as 5-11 minutes. I hope this location begins to manage the times for drive up better. I know it says it's within 2 hours , but I've never experienced that anywhere else. If you want ur stuff in 5 Mins it's better to drive a bit extra And go to West Covina. They are FAST. Keep up the great work. read more

This Target is whatevers. There's nothing special about this Target other than they recently remodeled their make up section to add special lighting similar to a Sephora store. I find this Target a little bit smaller than most Targets I have been to. It's also a little dirtier than most and I want to say rather messy too because I often find products misplaced or lying around randomly. For example I'll find nail polish in the bread section and I think that's a bit weird. I also think the workers here are not helpful and the customer service is way off. I ask for help to find a particular item and the workers seem reluctant to help me. It hasn't happened once but more like several times. One guy said that they didn't carry that item but I ended up finding it on my own. Another time, a girl said that I had to go to another Target to find the curtains but it turned out they did have some in stock. This Target frustrates me. read more

Always a favourite. Multi purpose store filled with everything you could ever need. Home, hardware, toys, health care... It has it all. Friendly staff too! read more

More like 3.5? I generally like Target cause good quality items for a reasonable price. I wish their elf makeup section was bigger but that's not why I gave it 3 stars haha The reason why for the three stars is because it gets pretty messy (sometimes kind of dirty) in there. I guess there are a lot of people coming in and out. The service isn't that great... They're really slow. I guess they might be understaffed or something because there were tons of people there but only like three or four cash registers open. Also, I signed up for my the target card there like a year ago and I still haven't gotten it. That was my second time asking about it too :/ read more

Steer clear of this Target because you might get yelled at by the Manager like a child. I was standing around waiting for my spouse when the manager yells to me from afar, "I can't have you standing around!". I have never been yelled at from any manager of a store before. I guess that's how this Target trains their managers at this store. Buy some UP & UP TP with a side of the manager yelling at you. If that's your cup of tea by all means come to this Target. read more

Came to pick up my drive up order and good thing I checked my items because I was missing an item from my order. I asked the employee and instead of trying to help me right away they tell me to wait. What should of been an easy fix and fast pick up ended up being longer than expected. I probably should of just gotten the items myself in person. read more

Let me tell you now,.. make a list of what you're going to get because you'll leave with more things than what you intentionally wanted to buy. P.S. STEER CLEAR OF THE RESTROOM HERE. I SAY HOLD IT, OR GO NEXT DOOR CAUSE IT'S SUPER DIRTY. read more

Target - Department Stores Near Me - Rowland Heights, California

I'm sitting here WaitMing to get my money back, I am at self checkout and the machine completly froze . do not trust these machines, the supervisor Grant did NOTHING to help. read more

This Target has given me nothing but BAD EXPERIENCE throughout this whole week. My husband and I order a bunch of stuff from our baby registry and to have it ship to the store and the stuff we order ain't cheap. Day after day they keep sending me email to approve new delivery store date. Okay. I approved it. But know that just because I approved it doesn't mean we don't have to switch OUR busy schedule time for your convenient. And it's very stupid of you guys having me to approve the new delivery to store date and yet you only allow us to pick up the item within 2 days. What the fuck ? Damn Target. Finally we picked up most of the stuff we need and still have 8 more items to go and TODAY they decided to just cancel the rest of those items that we've been waiting for where I have to keep approving new date and now knowing it won't even come before they decided to CANCEL on me and giving me BS " they can't seem to fix the issue. " Dude. We purchase these items with discounts we have and just cause you say " your card won't be charge. " then you expect us to let it go and repurchase it for original price ?! What the heck ? This Target. Well thanks a lot for giving me NOTHING but bad horrible experience. I will never shop here or recommend any of my pregnant friends to have their items ship to this shitty horrible store where they keep delaying time after time AND possibly cancel on you last minute. You might as well cancel on my items after I deliver my baby which is in 2 WEEKS. We place our orders 4 weeks before I'm due and now the needed stuff is not coming. Worthless POS Target. read more

Only shop here if you plan to be in and out. The employees are useless. I wanted to exchange a pair of sandals I bought at a different Target. There was a young lady restocking items in the shoe section and I asked her if they carried the sandals I bought in a size 7 1/2. Her answer to me? "Oh, I wouldn't know." *Blank Stares* Wtf?! Well, go check you lazy ass! Also, there was a very rude employee working in the cosmetics section who was losing her temper at some poor older Asian lady that needed help finding moisterizers. She kept yelling: "Aisle 44!!! Over there!!!" Sheesh. So rude. It would of only took a few seconds for you to show her which fucking aisle you're talking about!! Goddamn. Lazy asses. read more

The people at Starbucks are very rude! Also an employee that was putting away clothes was as well. I informed her there was a spider on a hanger which can happen and she got upset & yanked it from my hand. Her name was Marta older women not nice. Very disappointed! read more

This Target is routinely out of stock. The buying manager is bad at their job. You can, on any given go in and take multiple photos of empty shelves. You can tell what's popular for the area as they are either out or low stock after day yet the items that are unpopular are always in stock. read more

Jessie! Jessie! Jessie! I visited Target several times over the holiday, and on at least 3 of those visits Jessie helped me out. Not only did Jessie remember me but he also remembered my children and always made conversation. He was very helpful every time we saw him and he answered the questions I had regarding the drive-up option (which is amazing) and helped me set up my debit card on my phone! I've been very happy with Targets personnel in 2018...there is a lot of energy and everyone was very eager to help. Thank you and keep up the good work in 2019. read more