First off I came just to shop, nothing is stocked, staff looks like they are playing house or hanging out moving furniture. I find nothing of coarse, my boyfriend however wants to purchase some beer, first we are told we cant purchase beer at self checkout, then we are told " nevermind you cant purchase beer at all our cut off time is 11:00" by a guy with this shitty look on his face, this guy has worked here for years and that look has never changed. Maybe your workers should focus less on social interactions and work your shelves wont be so empty , just saying. read more

Placed an order for drive thru pickup. Online it says the order would be ready within 2 hours. Order was not ready within 2 hours. Service hyqn7desk was not helpful. Would only tell us that the order was not ready and that the was no time frame that could be given on when it would be ready. Made the order at 12:04, went to pick it up at 2:30. Tried to cancel the order. Got an automatic response that I was unable to cancel, but the order was still not ready. Asked if we could just go get the 3 items we ordered ourselves and was told if we went into the store to get it ourselves then we would have to cancel our order and repay, but we can't cancel the items... crappy service, no logic, and false promises. read more

I love this target! I usually shop here since it close to home. The employees are very nice and welcoming. Yesterday I had an incident with my son at the food court which was very bloody and right away I had assistance from the workers. They made me feel so comfortable and helped me out with the situation:) read more

Love target but HATE the lines. I don't understand why they have 50 registers and only 2 are always open. SMH

it was about a month ago. I parked my car close by the Rosemead Target "DRIVE UP" canopy. I was just finished unloading my grocery. I went back to my driver side into my car and roll down my car window and eat the foods I bought from the restaurant. Suddenly, there is a huge tall guy walked by my car window and I saw him and he was looking inside my car cabin. I was thinking he tried to see if I put my purse in the passenger side and try to rob. It is lucky that I always put my handbag and wallet in my car truck. I parked not too far away from the entrance of Target and it was around 5pm. Many people was shopping and many cars parked at the parking lot. I m writing this because I want to tell people be cautious about the robbery try to take women's hand bag or wallet. They would just pretend to walk by your car. And they like to pick single woman who drive to shop and after they unload the stuffs in the trunk and went into the car. Don't expect any help if you get rob. It is better to have two to three or even more people shopping together. read more

Juan in electronics department = great customer service - ALL the time, he deserves a shout out. That is all.

WORST. PHARMACY. EVER. My husband needed to fill a prescription, and since we were already shopping at Target he dropped it off at their pharmacy. They told us it would be a 15 minute wait. We walked around and did some shopping, and when we went to pick up the prescription, they told us we had to wait another 15 minutes because it was busy. When we came back after waiting half an hour, the clerk said the prescription wasn't filled because he tried to verify our insurance using my husband's SSN and couldn't find it. Only one problem- we never gave him my husband's SSN. We gave him our insurance card. So after half an hour of waiting, the clerk hadn't verified the insurance on the prescription because he was too lazy to pick up the phone. When we pointed out that he was OBVIOUSLY lying because we never gave him the social security number, he didn't even answer. The pharmacy manager was completely unapologetic. I wrote a letter to their corporate office and let them know that the service was unacceptable- they never wrote back. I guess this is the quality of service Target aims to offer its customers. read more

I swear this place will give your eyes cavities. Girls be coming in here looking damn fine, dressed like they are ready to hit the clubs.. at 3:30 in the afternoon. Im not complaining or anything, but dang its distracting. I sometimes forget what i wanted to buy but i still end up walking out with nothing but a smile on my face. read more

I'm a fan of Target. They have nice things at affordable prices. This location is pretty clean and organized. It's in a shopping center so right around the corner is a Dollar Tree as well. and a Jamba Juice, further down, a Starbucks.. etc.. Parking is plenty. read more

This has always been my go to target but what I don't understand is why you have a telephone # when NOBODY PICKS UP. I called each department just to see if I would reach a CSR and NOTHING. The phone just keeps ringing forever, LITERALLY. All I wanted to know is if an item was in stock. I don't have anything against this target in store but please hire a few more people in your CSR/guest services dept to answer phone calls as I know your corp can afford it. read more

Yesterday when I went in I had a wonderful experience with one of the cashiers Fernanda, she's very polite and professional asked how my day was and bagged everything for me perfectly! Will def be looking for her in the check out line. read more

Ample parking spots, exits, and entrances. Has a starbucks inside. Pretty clean inside and out and a general positive vibe. Out of the 3 targets in the 626 area Pasadena is my favorite, followed by the Rosemead one, and then the Alhambra one last. read more

I love Target, especially this location. For the most part, it's usually clean and organized, but more importantly, I've memorized the layout of the store so it makes it super easy for me to walk in and out to get what I need. Why do all Targets have such terrible reviews? It's Target not Nordstrom people. And Target compared to Walmart is always better! read more

Love cumming here. I get everything I need for my boys. Although they run out of toilet paper sometimes.

I love this Target. It's a big Target and well stocked. I always find what I'm looking for. They stay open late until midnight. Its nice that they have a food court that carries pizza hut items. Also plenty of parkingand well lit at night. read more

I love Target, which is why I'm sad about writing this Yelp review, but I'll do it anyways. An employee at the self-checkout gave me wrong information about something and told me I could get my issue fixed at Guest Services. Imagine my surprise and sudden annoyance when they couldn't help me with my problem and the employee there showed nothing more than mere annoyance at my concern. Employees at this target seem unknowledgeable about store policy and product and I'm really disappointed. Customer service here is lacking in comparison to other Target locations. For the first time in my many years of being a Target customer I am leaving unhappy and slightly annoyed. read more

Unless we start installing robots as cashiers, customer service is still very important here. We were in the process of completing a transaction when all of a sudden the big guy came and just overrode our transaction saying that we cannot buy a target gift card using a target gift card which we have done many times before. Please sit on that sentence for awhile. His tone made it seem like we were stealing. Rude. Wow. At least try to explain it in a friendly way. Corporate, please train your employees on how to provide customer service. It is quite embarrassing to have untrained employees on the floor. These people run your business. Training can only help your business. read more

I went earlier today to purchase a new desk chair and couldn't find a team member working the home department as I was walking to the market department I found Sergio. He was so helpful he wasn't bothered that I needed help in the home department. I was indecisive on two chairs Sergio was extremely nice and patient. He took both chairs to the register and then helped me carry and put them in my car. My purchase was so enjoyable not only because I got my chair over 50% off but because my purchase was easy from purchasing it to loading it. Sergio was whiling and happy to help didn't seem like he was helping because it's his "job". Will definitely keep on going to this target and if I need any future help I know who to go to. He went above and beyond. Great job Sergio! read more

This Target is in a busy busy plaza. Lots of strip mall shops and then the Target store. Parking (at least today) was not easy to find. Luckily, I was just picking up an on-line order, so shopping is not something I'm familiar with here. I'm sure it's like all the other Target stores...but for now, the customer service order pickup was fairly easy. Just show an I.D. to get your order. I was in and out (Mmmm, In & Out!!!) in leas then five minutes. read more

this is one of my favorite targets. because they seem to always have cool variety of things to buy there. for example the tsum tsum collection. so keep them coming. i will be back soon. read more

So crazy today as I was at the self-checkout I saw a younger woman probably in her forties and an older woman in her sixties and the older women had a cart full of items that weren't bags it was all clothing she just walked right pass the self-checkout and out the door. As I look around for and target employees there was no one to be found it was crazy I even call there a number to report this so that they can watch it on their security camera but was put on hold for a while for security I guess no target employees care about the benefit of their store what a shame.... read more

I came here on my lunch break to grab some groceries. They didn't have any shopping carts. I waited 10 minutes for them to brong in the shopping carts. Still no carts so I left. read more

Peter was very disrespectful while a new employee was learning how to use the cash register. His communication skills should be gone over again because what he was talking about was so unacceptable I feel bad for the poor employee who is being yelled at by Peter. I've gone to this target multiple times in my lifetime since I live very close by and never once have I had a problem with anyone or anything going on in this business. read more

I'm really surprised that the rating is a 3.5 stars here. It should be no more than a 1 star rating, at most! My experience was a nightmare from the time I entered this store to the time we left. I really thought I walked into a Walmart instead! It's not only absolutely filthy but everything was so disorganized and all the employees were either very ignorant, rude, or just plain lazy! Actually, out of all the Target stores(except the one at the Glendale Galleria, which is a dump too) I've been to, this is one can be considered as the worst! I came to this Target only because it was close to where we had dinner and I needed to return something. Anyhow, we were greeted by a bunch of unprofessional-looking employees that resembled thugs, playing around behind the counter in the customer service area. All of them were horsing around, playing like misbehaved kids as if there is no tomorrow! I mean, they were literally throwing merchandise that people returned back and forth like it's a game. And this happened right in front of customers- us! WTF. I can't believe it. Where was the manager? Taking a break from their game, this rude girl finally came to the counter and said, "Yes?" with an attitude, because we interrupted their horsing around. Not even a "Can I help you?" Told her I wanted to return these items, she grabbed my receipts and continued to join in a conversation among the other lazy @$$ behind her... all while I was being "helped" by her. All these people were still playing, talking loudly and having a party right there in front of customers! One item I was returning was a Batman DVD that I bought over last weekend for only $4, but forgot I already had it in my collection, so I needed to return it. It was unopened and I had an accompanying receipt. I don't know what was wrong with her system, or IT WAS HER. She couldn't find the item in the system! Idiot. She asked me with an attitude and a sigh, did I buy it for that amount? Huh? No... duh, I gave you the receipt, why would I provide you a receipt that I purchased it with if I didn't? Ask me something that makes sense. Some time later, I guess she figures out what she did wrong and completes that transaction. (If she stopped playing and talking, maybe she'd know what she was doing!) The other item I was returning was this Mascara (Lash Blast) that everyone else loves and raves about, but for me it only gave me an allergic reaction. As far as I know, Target still have a cosmetic satisfaction guarantee policy. I've never had a problem returning anything with Target, especially with receipts. Well, this individual acted as if she was some big shot, while still yakking to those behind her, stopped long enough only to ask me, rudely once more... "Hey, why was this opened?" The "hey" was ghetto enough, but along with her low class hand gestures- waving around while speaking to me just made me wonder why Target is now hiring Walmart rejects! Where do these people come from! So low class! Just simply ask me if it was used and I will say yes, I tried it but did not like it. I did not need to be harassed about it. Target does not belong to you!! She finishes the transaction, says, "Here you go", throws me my refund money and returns to the playmates behind her. Some service! Since we were there, we decided to quickly pick up a few things. Going through the store gave me a big headache. The store was gross, trash was everywhere and yet every corner I turn, there were Target employees standing around. They were all standing around talking, and not working! We grabbed what we needed and went to the check out. The customer in front of us was taking forever to pay, so while she was gathering her cash, the cashier went through our things with no respect...touching everything, reading the labels, and read the back of the DVD we were to purchase. Not that I mind this, if she was nice... but she was another rude employee. She did not smile or say "hi" before she touched(not to scan) our stuff when she was waiting for the customer in front of us to pay. Instead, after she was done reading the back cover of the DVD, she just threw it down hard like it was trash. Hey bitch, I'm buying that! Do you have to attempt to damage it before I pay for it?! Why are these people so low class?! After we paid for our stuff, my sister wanted another to get another bag to split our things, since she shoved everything into one bag. My sister told her we needed another bag, and the bitch yelled at us with, "What for?!" That really pissed me off... what do you mean what for? To put our stuff in? Why else? Man, you have to treat them like trash before they are afraid of you. On the way out, I asked the security guard where the shift manager was, he pointed over to where this guy was chatting on his cell, sitting by Starbucks. Ok... that's why, he was one of them thugs. The Store Manager will be hearing from me for sure! read more

Not only is this the nicest, cleanest Target in the area, but I wanted to reach out and give these folks some props for the way they handled black friday. I went on black friday against my better judgment - I normally would much rather pay the extra $70 two weeks later than go and be a part of the animalistic behavior that goes on on that night, but in this case it was a really good deal so i decided i would at least give it a shot. What impressed me was the control - they staggered the entry time, only allowing 50 people or so in at a time, and posted staff all down the aisles to admonish people not to run. It was very controlled and professional and it made the black friday experience as painless as possible. What this says to me is good management. Good job, Target folks. read more

Love this target. It's clean, it's pretty organized, and the staff is extremely helpful. Plus, it's only a five minute drive from my house :D read more

Went in a few months back to return an item received on our wedding registry that was a duplicate and went straight to the guest services area to make the return. The attendant was friendly and polite and knew how to do her job - their were NO issues at all with making the return. Afterwards I went and spent my return on scrapbooking supplies - during check out, I was helped by a young chubby gentlemen who was friendly and speedy. He rang everything up accurately and asked if I found everything ok and told me to have a good day after the transaction was complete. Overall I had a great experience at the Target - again this experience is from a few months back - I've been busy thus the delay. But I've since applied for a job with this Target, just TODAY, for seasonal help, so let's see what happens! =D The people working their seem like their in a really good mood and are polite, courteous, smile, and help everyone in a speedy, urgent fashion, I like that. People got places to go and wanna be in and out, and in LA that's already so damn hard as it is, so to have a place like Target that can get you in and out in an orderly, friendly fashion is a plus on my list! Bravo Target. Now call me for an interview! LOL ;-P read more

Really like this Target I've been coming to shop to this store ever since it was built never been disappointed at all always have the polite cashiers and GSTL always keep costumers satisfied read more

I'm more of a fan for Target than I am for Walmart. I don't mind driving and paying probably a dollar more for an item. Also, the lines and customer service is way better at Target compared to Walmart. If they notice that the check out lines are long, they will open up another cashier to speed up the traffic. Time is important to people and they do notice it. read more

This Target is very close to our house. We come to this store all the time, but the only problem is not the quick cashier, not the bad customer service....it's so filthy. The floors, the carpet, the employees. The aisles are disorganized, the shelves are a mess. Especially dirty was the snack bar. The floors aren't mopped, trash can not empty, there's never any Pizza Hut products when we go. But to top it all off...the manager of the store was laughing and joking with the employees while she stepped over the dirty floor. I was sickened. I am looking to contact someone from Target Company to complain about. That's how bad it is. read more

You have to be kidding me. I am waiting at the checkout line and the supervisor/manager? (wears a polo shirt instead of the tshirt like the rest of the workers) let someone cut in line to do a refund and the entire time does not even knowledge me. What kind of customer service is that? At least apologize for the inconvenience or acknowledge that I'm standing next in line when you let someone cut. The entire checkout time there was no client delight whatsoever. If you can't at least be pleasant then don't work in customer service read more

Clean place with friendly employees. Found everything I needed. Decent prices too. Even got to take a picture with a cardboard Chewbacca!

Do not use ATM machine inside this target store. Lots of fraudulent charges in my account after I used that ATM. Be careful people. DO NOT USE THAT ATM MACHINE! read more

This is by far the worst retail branch I ever went to. None of the employees or managers know anything about the products. Per online website, the tile tracker is $14.99 for 1 pack. They rang up as $24.99, but they refuse to honor the price match because it is an "older version " but the website only listed 1 version and that was priced as $14.99. It is the same product with the same functions, so they are the same product. How do customers supposed to know that there are 2 different products under the same name but only show 1 item that has lower price? Then, when you go to the store trying to buy the said item, the item is out of stock and they have different version for $10 more with the same functionality. They insisted they are different when it is the same. The website said the store has it in stock, but they don't. When I asked the manager, Peter, he lied that he couldn't make an exception and cannot answer my questions. read more

Target - Department Stores Near Me - Rosemead, California

I HATE this target. The cashiers are so rude. I tried talking to the manager about one of her cashiers and it turns out they were best friends! DO NOT GO TO TARGET IN THE MORNING. There is a cashier and a manager who are just rude!! read more

This target sucked it was messy disorganized as cluttered I can say anything about the workers because I didn't associate with any them because for the first time ever I walked out of a target store empty handed read more

Horrible customer service reps at the returns and exchanges. The lady had the worst attitude and kept rolling her eyes and sighing. I will not come back to this Target. read more

Bought a 2 liter bottle of Sierra Mist, Kraft dressing, and almond milk... got home and then noticed ALL 3 ITEMS ARE EXPIRED MORE THAN 2 WEEKS AGO. Look before you buy their food. This is pretty disappointing coming from Target. Walmart i would understand...but TARGET?! WHY!!!! :( read more

i'm very upset with this target. i used to love it and was here al the time but my wife told me you guys are out of her favorite donuts. this is unacceptable she is currently going through things and needs these donuts but you guys dont have them. i'm ashamed ashamed. -update- so today i was informed that you once again do not have my wifes donut holes what the hell. this is a serious issue that must be fixed read more

This store has the same products w/ cheaper price compared to the others I have been to. I knew Target has promotion 25% off all Aveeno baby products now, so I came to the one in Burbank to get one, but at the check out, the price didn't change, and the lady at the cash register even gave me attitude when I mentioned about the promotion sign they put on the shelve. I ended up leaving w/o getting it. Today I came to this store, and the same scenario happened. I wonder why they put the sign, but done nothing to the price in the computer system. Luckiely the manager was around there, and she allowed the register handler to give me 25% off. read more