My one-star review is mainly due to the appalling behavior of the (I'm assuming) managers who run this store.
I've been here a couple times in the past, without any incident. The youngish workers here have always been pretty helpful whenever I had any questions and the cashiers have always been pretty friendly, so my review isn't about them, it's mainly about the adults who run this store.
So today I came in around afternoon time and it was quite packed, which I suppose is understandable since it was Xmas Eve. While browsing the store I notice a small group of Japanese men just milling around the store. Despite wearing just regular dress shirts, I could tell they were supervisors of some sort since they were talking with what appeared to be the store manager (wearing the store uniform but in a different color). That, and I know a little Japanese, so I was able to understand some of what they were saying.
And let me tell you, they were saying some of the rudest and most unprofessional things I've ever heard from store employees. As I've mentioned before, I have never had any problems with any of the younger workers, but these "supervisors" somehow felt it was in their right to just openly discuss among themselves how "lazy" and "slow" these "children" were...wow. Okay, so it was in Japanese so maybe the workers don't understand, but that seems worse, because to me, these kids looked like they were working pretty hard, especially when they shouldve been home with their families. But these "supervisors" just kept going att them, talking about how the cashiers weren't fast enough or that they missed a dirty spot on the floor. I dont know, it really rubbed me the wrong way.
I got really upset so I decided to leave, but not before I heard another guy marvel at how these customers would buy just about anything...
I understand that this review probably comes off as just a bit creepy since I was basically eavesdropping, but hey, I couldnt help it. I've always had a soft spot for retail workers since I used to wait, and these positions are basically the same in terms of received respect. So to end this, I dont think I'll be coming back, if this is how Daiso treats its employees. read more