Sat in the drive thru for 5 minutes completely ignored while the cashier sat there on the phone,…read morebefore I finally drove off to go inside. I'm still standing in line waiting for two clients in front of me. It's not even busy, but because they're taking their sweet time and don't have a second pharmacist, there's now two more people in line behind me. (Line 5 deep now and still no second pharmacist) I'll be picking up my meds at Target moving forward. Horrible service.

Absolutely disgusting service in the pharmacy! 14 people in front of me and only 1 pharmacist? I…read moreWILL NEVER GO HERE AGAIN! I had to use them because Jonathan's Pharmacy in Apple Valley was closed on a Sunday. Stay away from this horrible customer service here!

What a change! The new female manager at this location has turned things around! My faith in this…read morestore has been renewed. We have shopped this store since its opening. Unfortunately over the past year it had declined dramatically, finally causing us to no longer use this store, but to drive to the Walgreens in Hesperia Road for the past year. So glad we can now go back to our home Walgreens in Hesperia.

Better customer service there was this girl in this store she was so rude . She seem like she had…read moreattitude she gave attitude to the customer before me as well since they didn't want to take my digital gift card she rudely told are you taking your stuff or no with a huge attitude I wanted to at least take what my daughter wanted but I decide to leave it just cause or her attitude

This is my go-to Rite Aid in Hesperia for my medications or ointments pickup at their pharmacy…read more Unfortunately, lines are usually long. They normally have only one person working the inside window and sometimes that same person is also working the drive-thru window. No wonder the lines are long. Go figure! Please hire more staff to attend to your customers... at least one for drive-thru and one for inside window. If drive-thru staff is free, then they can help the customers at the inside window. Limited staff can only hurt the customers IMHO. Besides using their pharmacy, I've shopped here in the past especially when they have sales. Also I love their Thrifty ice cream... yummy yummy! My favorites are Pineapple Coconut, Black Cherry, Butter Pecan, and Pistachios... alright, I love ice cream so I have more than one favorite... I just can't decide which ice cream reigns supreme LOL... they are all fantastic in my book! One good thing about Rite Aid is that they are strategically located in the cities. If you need something quick, Rite Aid is probably around the corner for your convenience and shopping needs. They may not have everything you need, but I know they have come through for me on many occasions. Thank you Rite Aid!

Riteaid pharmacy staff are so rude at the drive thru window!! Evidently don't they use the…read moremicrophone anymore to speak at the drive up window so there is no way to hear what they are saying. Fix the drive up microphone!

It's Walmart... what do you expect?…read more It's not really clean and always difficult to find staff willing to help. Apparently they don't do balloons anymore and won't fill them for you like Dollar Tree does so don't come here for balloons. You can get cupcakes for birthdays at an amazingly low price. They're not bad cupcakes but do not expect consistency. I ordered two batches of cupcakes for the same day but in separate orders. My orders were identical but I received two completely different sets of cupcakes. The colors were different and only one set had sprinkles. It also sucks to have to wait at the bakery counter for 30 mins to pick up the cupcakes that were paid for and ready hours prior.

I was attempting to pay for my items using Apple Pay on my iPhone when Evette told me that the…read morestore does not accept tap payments. I then returned to pay for the same items with a credit card. At that point, Evette told me that I had to wait because another customer who did not have enough money needed to finish paying for their items first. Her behavior was very odd and unprofessional: she was physically blocking the register with her body, which made me uncomfortable, so I decided to go to another register at self‑checkout. I first went to one register but noticed that the customer I believed would be finished was still completing his transaction, so I went back and formed a line again. At that moment, Evette came to me and told me I had to "stand behind" because she said I had cut in line. I calmly explained that I had not cut in line, but she ignored my explanation and continued treating me as if I had done something wrong. I felt harassed, disrespected, and singled out by Evette's attitude and actions. Her conduct made my shopping experience very uncomfortable and unacceptable for a store of Walmart's size and reputation.

am sharing my personal experience so other customers can double-check their receipts…read more For several years, I paid approximately $130 for a prescription that is reduced to around $30 when the CVS app barcode discount is scanned. Other CVS locations have consistently applied this discount without issue. At this location, the barcode was not applied, and I paid full price multiple times. After raising the concern, I was informed there would be a review of the situation and possible reimbursement, but the matter remains unresolved. I had one of the most uncomfortable and unprofessional experiences I've ever had at this CVS pharmacy. The pharmacist, Summer Trungh, told me my prescription was "not FDA approved" without properly explaining what that meant, then spoke to me in an aggressive and confrontational manner. When I calmly questioned this and asked for clarification, she escalated the situation instead of de-escalating it. She raised her voice and discussed my medication loudly in front of other customers, which was humiliating and felt like a complete violation of my privacy. I was then told they would not fill my prescription at this location and was threatened that my doctor would be reported, even though there was no clear explanation of any wrongdoing. At no point was I treated with respect, professionalism, or discretion. I left feeling judged, intimidated, and extremely uncomfortable. Pharmacies deal with sensitive medical issues, and patients deserve to be spoken to privately and respectfully--this was the opposite of that. I would strongly recommend CVS corporate review how this location handles patient interactions, because no one should be treated this way when seeking medical care. If you use the CVS app, I recommend confirming that your barcode is scanned and that your discounts are properly applied before completing payment. I hope this feedback helps improve consistency and transparency for patients in the future. On this CVs a pharmacist

Would not feel prescriptions on a personal preference. Waited hours and said oh yeah I forgot to…read morecall you. I also asked her what I should do next and she said go to another pharmacy.

This pharmacy is amazing. Very efficient and fast. They are always willing to help in anyway they…read morecan. They do all our vaccines also.

They care about there customers and the service is great. They are helpful and friendly. I will…read morecontinue to go to this pharmacy instead of big companies pharmacies.

Tevin in the pharmacy is always so friendly, kind and efficient. He treats everyone fairly and has…read morea great attitude. I have been going through health issues and have been treated so poorly by others in the pharmacy when all I'm doing is trying to pick up medication. When Tevin helps me, he always brightens my day and makes the trip to the pharmacy easier.

The pharmacy staff is by far the most disrespectful, untimely fashioned and worst of all ill…read moretrained staff that I have seen in a long time. Very rushed as if I bothered them simply for showing up, I got eye rolls huffs and puffs and sighs like a child on punishment. They refused to help me in a timely fashion and asked me to "circle back around" 5 times before I just had better luck calling the VA and having them re route my prescription. I'll be glad when this branch closes .

Love this pharmacy! They always have my prescription ready when I need it. The staff is very…read moreknowledgeable and friendly. They're always happy to help.

Been going here for a while now, and thought it's about time I leave them a review. I can't stand…read moreplaces like Riteaid and Walgreens, because of their endless waiting and impersonal service. Zen is great, because they know me, and are always helpful in getting my refills. Thanks

For a small pharmacy this place is great…read more I get texts when my medication is ready, they have super easy refill requests, it's always a fast in and out, even when dropping off a new prescription it's never an hour or longer wait like most other places. They are friendly and knowledgeable and I've never had to try and flag someone down when first walking in. My only complaint is the hours.. working down the hill means I'm gone when they're open so I can only go in on the weekends which gives me Saturday only since they're closed Sunday. Maybe if they had one day a week to open early or stay open later... Even without the technology convenience of seeing the status of your medication online this place is still levels above the rest.

They gave me someone else's medicine. So, mistakes can happen. Then, I went in to get a flu shot…read moreand encountered a rude woman who made a derogatory comment about me when I turned around and she thought I didn't hear her, I guess. So, I switched pharmacies. They really don't need my business, they are always in a rush when answering the phone, so they are busy enough without me. I found my experience here disappointing, but people are the way they are.

I use to enjoy shopping at this location versus others but my last few visit left a bitter taste in…read moremy mouth. Listen managers... manufacturers supply customers with coupons for a reason... to use them! I don't appreciate being "side eyed" when using coupons in your store. If my shopping total is twenty bucks and I have a $5 off coupon and $15 in extra bucks ... then.... BRAVOOOO! Those extra bucks are EARNED from being a frequent shopper. I can gladly switch over to your competitors if I'm made to feel like a criminal for using valid coupons in your store. Talking about how much money you're losing in front a customer is very unprofessional and antagonistic. Shape up!

Crappy pharmacy. They won't tell you if you're medication isn't in stock even if it's time…read moresensitive. They take forever to order things. I'm on a medication that I can't start late and I can't refill it until a certain day, non narcotic medication they are NEVER on time with refills. I have to call every single month the week of the refill, I call every day to see if it was ordered, by them, to see when it will be delivered, they never update the app. When I call they say oh, ya we don't have any ok we'll order it... then call back next day.. oh ya should be here today.. I call next day oh ya it's not here yet... repeat month after month.