It's Walmart... what do you expect? It's not really clean and always difficult to find staff willing to help. Apparently they don't do balloons anymore and won't fill them for you like Dollar Tree does so don't come here for balloons. You can get cupcakes for birthdays at an amazingly low price. They're not bad cupcakes but do not expect consistency. I ordered two batches of cupcakes for the same day but in separate orders. My orders were identical but I received two completely different sets of cupcakes. The colors were different and only one set had sprinkles. It also sucks to have to wait at the bakery counter for 30 mins to pick up the cupcakes that were paid for and ready hours prior. read more

Walmart Supercenter - Cupcakes (the pretty ones). - Department Stores Near Me - Hesperia, California

I was attempting to pay for my items using Apple Pay on my iPhone when Evette told me that the store does not accept tap payments. I then returned to pay for the same items with a credit card. At that point, Evette told me that I had to wait because another customer who did not have enough money needed to finish paying for their items first. Her behavior was very odd and unprofessional: she was physically blocking the register with her body, which made me uncomfortable, so I decided to go to another register at self‑checkout. I first went to one register but noticed that the customer I believed would be finished was still completing his transaction, so I went back and formed a line again. At that moment, Evette came to me and told me I had to "stand behind" because she said I had cut in line. I calmly explained that I had not cut in line, but she ignored my explanation and continued treating me as if I had done something wrong. I felt harassed, disrespected, and singled out by Evette's attitude and actions. Her conduct made my shopping experience very uncomfortable and unacceptable for a store of Walmart's size and reputation. read more

I ordered online. Paid with my debit card on a Saturday. I canceled the order right away It's now Tuesday, Walmart still hasn't given me my money back! I have 25.00 to my name, I cannot walk, I have a brain tumor and Walmart nor Chase bank will give me money back on a Canceled Order! read more

Went in today when I got in line waited 15 minutes was told that they were closing this lane and to go somewhere else the supervisors were doing nothing but scheduling dated with one another i sure hope they got the date read more

Walmart Supercenter - Get that date guys - Department Stores Near Me - Hesperia, California

Nancy is very rude to the customers. She talks with her hands and put her hands in the customers faces. And she's a supervisor how don't know. The GM Danny is very professional and Coach Chris is also. Walmart is a very larger billion dollar corporation. That can lose money based off their management. read more

I've been shopping here for over twenty years and I have rarely experienced a friendly cashier. They all have very unsatisfactory customer service skills. They don't greet the customer. The first thing they say to you is do you need bags. It's so easy to say Hi or Good Morning do you need bags. I'm pretty sure Walmart is developing a new system so they will no longer need cashiers. I can't wait. read more

It is impossible to get a hold of anyone I've been calling for an hr . It rings & rings then a recording come on & says they are experiencing high volume of calls & hangs up on me .... read more

This is a place where you find returned (due to defects or missing parts) household items back in their store shelves to sell again. Stay away if you do't want to waste your time unpacking, assembling, finding defects, disassembling, repacking, and returning items to the store. read more

ew This Walmart location has really lost their credibility with me. Explain to how you can have me stand in line to leave with my bought items to show you a receipt but people coming in with non service dogs seated in the carts we use for food and sit are children too, can go in unchecked? Does the staff ask for proof?No!!!!! Does the staff clean these dam carts? No!!!! I have so many times observed this bullshit. I'm so tired of it. The staff and management better handle this or I will not only just call the police, health department and local news. It's against the law. Where I choose to shop is my business, it's also the store's business to follow policy and laws. I will also remind parent how these carts are not cleaned and see how that plays out. read more

The customer service in the money services department was great! Fast, friendly, and professional. Great spot to get money orders, cash checks, or send money. read more

Walmart Supercenter - Walmart Money Services Hours - Department Stores Near Me - Hesperia, California

Every time I Oder water on the drive up pick up they put my Oder aside and bring everybody Oder out before mine cars they barely show up get there Oder because no one wants to lift the water in my car it's getting ridiculous read more

***This review is only for Walmart Gas located at this Super Walmart*** There is a Super Walmart a few blocks from where I live. They recently built a 12 pump gas station here. Station is clean, but it's a bit tight IMHO. However, there aren't much space for them to expand out unfortunately. On the plus side, I'm so excited that I don't have to be a Sam's Club member to pump gas here. Walmart Gas is way cheaper than Pilot Gas at this time. I don't know about Costco Gas prices at time time yet since they are still renovating. Anyway, Walmart does have lower price tiers for Walmart Plus and one other type members... don't remember right now. If you happen to be in the high desert, swing on by this Walmart Gas and get some lower priced gas. Happy Pumping! read more

See all

Absolutely horrified. I regularly buy my daily items at this Walmart. I've never gone without my boyfriend with me but today he was busy and unable to come with me. As I was leaving i show my receipt to the man and he goes "i appreciate it and so does the little man" GROSS. I was on the phone with my sister who heard and was equally as shocked and disgusted. I didn't want to go back inside because EW so I called 6 times and couldn't get ahold of anyone. I will be taking further action on this. read more

Called 5 times yesterday couldn't get a human YOUR MONEY CENTER OPENS AT 8 UPDATE ONLINE HOURS! I walk in at 6:30 a.m. because online hours said the money center opens at 6: 00am about eight employees standing around looking at me as I walk in. They don't say a thing to me till I get up to the counter.... You can have eight people standing around judging people as they walk through the door but you can't have one person update you're online hours? Billion dollar corporation with a 2 cent attitude won't be going back here read more

They say they close at 10:50pm. They stop letting people in as early as 10:35pm Walmart this is bad rep. So if you're planning to be there at 10:30pm or later don't go because apparently they close from that time and up whenever they feel like. Even though it is supposed to be closed until 11pm. I want to know if this is even legal ? read more

I bought something online. I called regarding the pick up service for the last two days. I've called over 20 times no one answers the phone. There's absolutely no Customer Service in the store. read more

Their policy is to regularly engage in blatant religious discrimination. They refuse to return Christmas items within 90 days of purchase even with a receipt or proof that it was night on a card. And they say it's part of their "policy"But that is NOT what their written policy says. They just have an unwritten policy of religious discrimination. read more

This individual is the most rudest and miserable person working here. We asked for help and she said "you go find someone" and walked away she said she didn't have time. There were several people standing around waiting to unlock the glass cabinets and no one came for over 20 minutes. We asked for a manger after her comment and he couldn't find his employees. The manager name is Tristan, well Tristan was useless and not very helpful. If you're not happy find another job! He even laughed as if it was funny he was very condescending, could not offer any help he didn't even know where his employees were. It is this type of "leadership" that builds these type of rude and unhelpful employers. Terrible terrible service! Even after finding the key he walked past us and never even acknowledging that he had found the key or even asked if we still needed what we were waiting for. Unprofessional! read more

Walmart Supercenter - Rude and useless employee - Department Stores Near Me - Hesperia, California

this whole Walmart is so irresponsible we made an online order and all of it said it was unavailable then we go to the store and we picked up every item. These workers are lazy and horrible at their job. The person who brought us the one thing that we did order that was in stock was so helpful. I'm so thankful for him. Your own workers are telling you that Walmart is ghetto. fix it horrible. go anywhere else. read more

I stopped in here after browsing their website. I wanted to see an item in person. I entered through the garden department. As I entered, I noticed there was a young guy employee sitting on a chair at the entrance. I thought maybe he was sitting there doing nothing to watch out for thieves, but even if someone ran out with something, that little guy would not have been able to stop anyone. And he was out there all alone. Anyhow, after I located the item, it wasn't very nice, so I picked a 3 piece Bistro set in the garden department. I told the guy sitting in the chair I needed help picking it up. Even though he wasn't doing anything, he didn't offer to help. He said he called someone. Of course, no one ever came, and he called 2 or 3 times. Nothing. So, I decided to leave the store and go home and order the Bistro set online. Turns out, you get more help ordering online. I got free delivery to my door, which I would not have gotten from anyone at the store. Honestly, I think these stores are stupid if they take a paid employee and make him sit in a chair by the garden dept entrance and twiddle his thumbs all day, when he could assisting customers. And people wonder why all these brick and mortar stores are going out of business. The people who run them just aren't smart. read more

They'll give u a pickup date and by 4 pm on that day they cancel your offer saying you didn't pickup so they put back to stock. There pick up service is horrible and if deliver to ups or usps they deliver in open bags not acceptable - and then you have to wait aprx a wk to get your money credited back on your credit card wish I could rate no stars read more

This is for the auto motive department. I came in the other day to have an oil change. I had an appointment which made things smoother. Please make an appointment for oil changes. You would be doing yourself a favor and not wasting everybody's time showing up expecting a walk in. Just look on the website. It appeared that the people who didn't have appointments were the ones complaining how long things took. This created more work for the workers. Everybody in the auto department was great. read more

I used to think this Walmart was the best and they had wonderful customer service. I came in to return some cookies that were terrible and they would not return them with my receipt. She said that it's now against store policy and these are considered seasonal that I could try a different walmart... I said that's too bad they have a good reputation up here I know a lot of people that prefer this particular store. She said we have changed managers and the store policies have changed. That's too bad, they just lost my business and I spend a ton of money here. Side note, they have moved the pick up area. They now take 30 minutes of waiting before you get your order. Would be faster just to go inside now... good thing for me they lost all my business for good. Very disappointed read more

Walmart sucks in all aspects of its service do the employees really care about customers does the service department ever answers the phone, we at the mercy of Walmart incompetence. Mangers need to be fired or retrained in customer service Walmart in Hesperia is lucky to be receiving a one star and it's for the pharmacy getting membership to Costco! Bye Walmart..... read more

Oil change. Arrived at 8:32 didn't have anyone help for 5 minutes. One guy a head of me didn't finished until 8:53. Brian B answered phone and helped customer while there were several people behind me as well. Worst is that I told the guy that I would be back in 4 hrs for the oil change and was told that they were busy so it would take 2 hrs . Car was done in 1 hr but the worst part is not only did they park my car in the handicap parking they left my freaking car on for 3 hours until I could come pick it up . Also could not replace my bad air filter because of stock issues but just left my car idling. Hope I do not have damage now. They also did a evac oil change because they were busy . I gave the allocated time and was expecting it done the correct way read more

Play the store looks very picked over. There's quite a bit of empty shelves here and the Steph seems to be in a mood but maybe it's because it's a holiday read more

See all

One of my favorite people watching places in the High Desert and they have 85¢ personal pecan pies!

Went to Walmart last night to get groceries and things for my party tonight New Year's Eve they had two cast registers open I probably had four or $500 worth of stuff in my basket there must have been 20 people in each line in the line wasn't moving I felt sorry for the cashier's but it was ridiculous I finally just left my cart there and went to stater Brothers read more

The best thing since sliced bread. We recently signed up for Walmart Delivery Services. For $95 per year they will deliver unlimited times directly to your house. They don't do meat or perishables or anything that will spoil. Anything else they deliver. For seniors they will put stuff in the pantry and refrigerator. They had a special at Christmas for $47 for the year. This service is unbelieveably helpful for anyone. read more

When I went to get my fingers measured at the jewelry department, we asked serval people to provide us with one and we waited a total of 30 minutes, and no one ever came, as they all claimed. We then asked a worker walking past, and she stated the people who stated that they weren't there to measure. No communication between staff, and no care for the customer. 1/5. read more

Great service for grocery pick up. All associates have been efficient, friendly and always on time !! Keep up the good work.

I used to think this Walmart was the best and they had wonderful customer service. I came in to return some cookies that were terrible and they would not return them with my receipt. She said that it's now against store policy and these are considered seasonal that I could try a different walmart... I said that's too bad they have a good reputation up here I know a lot of people that prefer this particular store. She said we have changed managers and the store policies have changed. That's too bad, they just lost my business and I spend a ton of money here. read more

Omg service here totally sucks. No one answers the phone, then when they do they hang up on you. Automotive sucks. I was told it's 2 hour wait. Fine no worries, no call or anything after 3.5 hours , walked in and they barely started on it. The only response is I just got in at 11 so idk. I called for an hour and no one answers the phone. I had to pay for a ride to come here. No apologies no nothing. They totally suck! read more

Walmart Supercenter - Automotive service area - Department Stores Near Me - Hesperia, California

Very organized for black friday. I came in to check out deals and it was not packed. Got some of the items I was eyeing and was out pretty quickly. For Black Friday, this was a lot better then the Walmarts in my area. Located off the freeway. read more

Walmart Supercenter - Outside - Department Stores Near Me - Hesperia, California

See all

I Love Walmart. Walmart is in my top 5 stores to shop. It can be a bit ghetto sometimes depending on where you are but Walmart is a house hold brand type of business, you can never really go wrong when coming here to find what you need from food, clothes personals and household items. read more

Crazy How the automotive department closes at 7pm and I got there at 5:50 and they can't take anyone bc the next car was too big. Had a bunch of guys just talking and not working. Came to Valvoline at 630 and they close at 7 too.. drove right up. Their motto was as long as the keys are I the ignition before 7. Never going to Walmart again read more

I had to ask three different people if the could open one of the cases for hygiene the first person I asked said in a minute I waited for five so I ask another person he seem d stoned af and said they might be in one of the lanes and walked off and so I answer a third employee and said I don't have key and walked off so I just went on with my shopping read more

If I could rate 0 starts I would I came to pick up my Walmart online order I told them my first and last name but they still gave me the wrong order once I got home I realized I didn't have my order I tried calling them but it was super impossible not one person picked up the phone if anything only bakery doing there job they picked up but couldn't transfer my call to customer service read more

My family and I order groceries to be delivered to our door for our convenience, orders are always getting pushed back and sometimes not even brought to our door. We've even had issues about being refunded. Most of the employees have attitudes when asking them for assistance like if the customers are a bother read more

I decided to write my review before scrolling down to see why there are so many negative reviews. This is by far my favorite Walmart location in the Apple Valley/Hesperia/Victorville area. Walmart typically has a less than Target stereotype, but I will say this Walmart is completely different! The store is always clean and well stocked. We can find everything we're looking for there and at great prices. There's always parking and we typically use the self check out and never had to deal with any long lines. My only suggestion would be for them to focus on cleaning their the bathrooms more. I'm not sure what kind of Walmart shoppers come and leave toilet paper on bathroom floors, cmon people get it together. Also, we had one check out experience when I wanted to buy ingredients to make homemade frappes and one of the items (the most important one) wouldn't scan for a price. Instead of looking up a price and manually entering it (like Target would) the lady working the self check out said I just couldn't buy it -- so I had to put away the ingredients that went with it. On the bright side, I paid less since I didn't buy everything I wanted ;) Tip: bring quarters, my son's favorite tradition is grabbing a 50 cent can of soda on the way out of the store. read more