Many thanks to Lori for her kindness and care! The store is generally very good: with ample, well-lighted parking, clean, spacious and organized aisles, lots of product choices - plus some great deals (with the digital coupons), but Lori's excellent customer service made our day - she kindly returned our greeting and helped us double check that we received the correct discounts. Thank you, Lori! read more

Thank God I don't have to shop at this market The employees have to be some of the slowest employees ever!! I asked a employee a question today and i was told point blank im on break!! Can you believe that. For a fast question. Then in the lines wow where do you start? the employees actually look so unhappy like they hate everything about there job. What needs to happen is for a secret shopper to go into that vons! or even better the regional manager for vons. Plus the cost of the products i wouldn't mind spending more for service. But like I said earlier thank god I don't have to shop there. Buyers beware!! read more

The employees who work in the Starbucks need to spend less time talking with other employees and more time helping their customers! Ridiculous!!! read more

I'm going to do my grocery shopping here more often! I love how stocked it is and the great quality of all the fruits and veggies. Came here the day before Valentine's Day for lobster tails as they were on sale and I was SO impressed with the quality. The lobster literally melted in my mouth and was just overall delicious. Definitely buying my seafood here moving forward. read more

Vons - Lobster tails - Grocery Near Me - Victorville, California

I had a very uncomfortable experience with Cynthia. She went through my belongings without asking for my permission, which I felt was disrespectful and invasive. It made me feel like she suspected me of stealing, even though there was no reason for that. Being treated that way was upsetting and made me feel very uncomfortable. I believe everyone deserves to have their personal belongings respected, and I hope this issue is taken seriously so it doesn't happen to someone else. read more

The deli still closes at 6:30 7 o'clock very unprofessional when the store is still open and people are coming to purchase sandwiches ridiculous. They should stay open till 9 PM. read more

Emeli was beyond rude !!!! Didn't acknowledge me or spoke to me when she rung up my groceries just straight rude. Long always are long and they have two lanes open. read more

Went into Vons to get some flowers . Everything was picked over. Went over to ask lady working at the counter (who was busy chatting with friends) when they restocked. She asked rudely if I had a question like I was bothering her. I said yes, do you know what time the flowers are restocked. She said I have been restocking all day. Like I knew this. Very unkind person. I would expect better attitude from someone who makes flower arrangements for people. read more

I'm here again, this is a PSA to stop going to this particular Vons. Still only 2 checkouts with lines as long as the aisles, and absolutely no urgency from the cashier clerks. Honestly I've waited in line long enough to see the cashier clerks do literally anything else but check out items. It should not take 10 minutes per customer to get through the line. I'm starving because I try to get a healthier lunch for my lunch break but alas, it's Vons so I won't be eating until after my work day. read more

Lower expectations of customer service and you'll have no problem shopping for mostly quality products at prices that are a bit higher than local markets...I shop there out of convenience. read more

Went in just to buy fried chicken but it took 40 minutes of waiting for a worker to get to me. Once I finally got it, the chicken was rubber. Just spent a lot of time and $ on food my family can't even eat now. Those workers are slow and very inefficient. Two workers are not enough back there. read more

Store is clean. Large. But I bought my groceries and forgot a can of pineapple. By the time I got back (2 minutes) to the check stand again it became Disneyland. There was 15 plus people in each check stand. Only two lanes open and they refused to open another check stand. So I stood there with my one can of pineapple and there were people with carts full of groceries. Do better Vons!! read more

I rarely shop at Vons but this store had a recent one day sale on snow crab clusters that I couldn't resist. I usually get crab legs at an Asian buffet but these are a rarity nowadays. This store is very clean, well stocked, and well maintained. The produce section was neatly arranged with an employee replenishing the displays of fruit and vegetables. I found the crab in their frozen meat area. They were prepackaged in bags about 3 pounds each. It was a matter of selecting the bag that had the most appealing contents. The sale price is for their Vons member club. It has been years, if not decades, that I have shopped at Vons but my telephone number was still in their system. That was a relief since the regular price was pretty hefty. The cashier was friendly and efficient. Parking is plentiful in the shopping center lot. read more

Vons - Snow Crab clusters on sale. - Grocery Near Me - Victorville, California

Went in for some deodorant. It was locked and then pushed the button to get service. Arturo walked by and I asked him for help. He kept walking and ignored me. Came back and asked him if he was going to help and he shook the keys in the air without any verbal response, and went over to another customer. He helped them and then walked over. He is rude and nasty and should not be working in the public sector. With all of the people looking for employment, this young, inexperienced, and angry employee needs to find a different line of work and let someone who understands Customer Service get hired. Arturo should be fired! Doubtful we will return. Rudest individual I have dealt with in years. read more

Love going this market only one in the high desert. The selection always on point and they have things other markets don't have. There meat stations always clean. read more

I actually love this Von's location. It's the only Von's we have in the High Desert and it is much needed. The store is so inviting because it's always clean with items in their proper place. Produce is the first thing you see when entering the store and it's always so fresh and colorful. They have a wide variety of good quality fruits and vegetables, including organic options. They're flowers are also just as vibrant and at the entrance of the store. I always pick up a soup or two when shopping because there's always a good variety. Meat counters are well stocked and staff is always kind and helpful. This store checks off all the boxes and the on-site Starbucks is definitely a bonus. I love it here! read more

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Pretty sweet for a Vons. Huge! You could have go-cart races in the place. Went there the first night we moved here. Yelled at by hobo on our way out. The High Desert is so welcoming! read more

Bad service I was waiting for a very long time to get help for 30 minutes while all the employees just walked by me

After the interaction I had with your deli employee tonight , I see why you are only 3.5 stars on Yelp. Ordered a pre cooked meal and was treated like a complete and utter child when I picked up tonight at 5pm. Clerk was rude / condescending and wouldnt even answer the questions I had...literally ignored me to the point where I said "are you going to answer my questions"...will never shop here again...clean up your employees or fail your 8year client base read more

Wonderful selection of foods. Clean, helpful, friendly staff. Bakery with breads, cakes and pastry. Fresh vegetables and fruits. Extensive variety of frozen foods. read more

I would come here for the bakery, floral, and produce. The best floral department in the area, they always have beautiful arrangements and they set up really cute displays. Produce is always fresh and better selection than stater bros. read more

Vons - Halloween display in Vons floral department - Grocery Near Me - Victorville, California

Good selection of food and products. Not a good shopping experience! Too many products are locked up! This is very inconvenient! Also the aisles are too long!! I can't see what is on the other end. Used to like this store. Don't like it anymore. read more

I'm so happy that there is a Vons in Victorville. Unfortunately, on more than one occasion I've bought a cake from here and it has been improperly labeled. The cake label says white cake but both times it was chocolate cake. I'm not fond of chocolate cake but I wasn't going to return it. Plus in the current climate I wouldn't want to return food. Vons, if you're reading this, please label your cakes properly. I've bought two cakes for birthdays and both times the birthday person wanted white cake but was disappointed to find chocolate instead. At $8.99 per 5" cake they're not cheap. Please be more attentive to detail with your labels. read more

Vons - Chocolate cake (labeled as white cake) - Grocery Near Me - Victorville, California

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Made an Pick-up order with THIS particular VONS, and it ended horrible! I made my order, with the neat first time online order coupon which saved me a LOT of money, I was super excited to make this order. Took a while to pick out all my items just right, double, triple check it, and finally place the order and make it official for pick-up the very next day at this particular VONS. I go to sleep, wake up excited, get text about my pick up slip , so I go print the slip on the computer to discover that I have been charged almost double of what I had payed. They added triples and doubles of what I had put on my order, all over night, what a shock! There are similar stories with both pick-up and delivery orders nationwide. I feel bad for the other horror stories, But luckily I was able to dispute without any losses except time and piece of mind..... If this happens to you, DO NO pick up the order, immediately call or chat with customer support, I believe stores are doing this on purpose or there is a giant glitch in their system, either way many people have been charged and do nothing, or are told it is too late after they pick it up, Buyers Beware. read more

Only the deli has it together! I've been going to Safeway/Randall's/Tom Thumb/Von's for the in-house baked sourdough, for decades. It's the bomb! Crusty on the outside soft on the inside. But this location rarely has any. I waited 15 minutes, again only to be told they had none and did not even receive any today. Way to go Albertsons, stunning management, as usual. read more

Up one star for Vons, not only did they come through when both WinCos were sold out of my Nutrageous, but they also have CRONUTS!!!! The high desert is now supplied with fried donut croissant hybrids, we are stepping up. $5 for 4, simply covered in cinnamon sugar, life just got a little bit better, thank you VONS! read more

Vons - Grocery Near Me - Victorville, California

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This is one of my favorite grocery stores, Vons I love the clearance rack. The men in the meat department are very helpful and nice, so are the ladies in the deli Vons has the best deli of any grocery store up in the High Desert they sell variety of cheeses and meats, but I don't like the way they put the advertisements on top of certain items and other items that had nothing to do with that sale. They kind of ram it together to trick you. I don't like that that's wrong. read more

I do instacart. So when I am at the Check out stand I always Make sure I organize my groceries. 1: to make it easier for the bagger. 2: Easier for the customer to put away when I drop it off. 3: to Keep cold things cold, and together. And I always keep meat together so they can go in a bad alone.... Today I had a girl named Alboney or something like that bagging my stuff. Well for one she just grabbed random stuff And put it in bags, it's like I already had it all nicely separated for you. So when I got to my car it took me more time to rebag everything ‍ which we are timed during our orders so that sucked I wasted time. And then on top of that she was so freaken SLOW. I don't know if she was having a bad day, or she just care about her job or what... Like even the cashier was looking at her like pick up the pace.. Everything organized so she could have just grabbed each group and put it in a bag.. I went over my time limit for the order because of her. And on top of that it's a SATURDAY, the weekend before 4th of July weekend. You would think they would have more cashiers. But NOPE. 1 REGUAL REGISTER. AND 1 15 ITEMS OR LESS, That's it . I normally love vons but today really annoyed me. Get it together and maybe train that bagger to speed up a little and how to bag correctly. My tip went down because they needed their order before a certain time. So it cost me money!! read more

I'm a Vons card holder and loyal shopper. In the Just4U app they advertise a $25 store gift card if you transfer a prescription to their pharmacy. The only stipulations listed for this deal are: A) Quantity 1 B) Can't be used for meds converted by Medicare/Medicaid C) Prescriptions can't be transferred from other Safeway locations 30 hrs. after submitting the request to transfer my prescription it still wasn't ready. And they wouldn't honor the gift card since I'm not a: "new customer." Not only does their coupon not stipulate that you have to be a new customer but they advertise a sign offering a gift card for every prescription you transfer. I'm not sure the pharmacy employees even understand this promotion well enough to be offering or denying it to anyone? read more

Vons - Vons Pharmacy ad posted by prescription drop off window - Grocery Near Me - Victorville, California

This Vons in Victorville is AWESOME. All the employees are courteous and very helpful. I was there on Monday, 01/22/2024, during the day. I needed assistance finding some items, and the guy from the meat department walked with me to show me the appropriate isle. Once we got there, the produce guy was assisting some other customers, and it was not in produce or the meat department. I later encountered the produce guy in produce, and he assisted me and was very pleasant, and he even offered instructions on how to cook some of my items. Once I got to check out, the cashier and the gentleman bagging were also awesome, courteous, and friendly. I went to Starbucks in the store, and the lady there was also courteous and knowledgeable, and she assisted me in making up my mind for what I wanted. There was another lady there, and she assisted the cashier with getting her some ice, and she was not working Starbucks that day. (I overheard them talking). I commented to them that teamwork makes the dream work. They displayed great teamwork! I was having a less than good day, and I left out of there in a very good mood, and I truly felt special. Keep up the good work, Vons team read more

Thank you to the floral department...I put my trust in them to create 2 floral arrangements for my church...they did an amazing job...I just love them read more

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HUGE THANK YOU to the ladies in the bakery! Although they were booked full of orders they saved me the stress with trying to get my daughtet her last minute cake she wanted! They literally made it on the spot and took maybe a little over 10 minutes. You dont know how much i appreciate this! read more

Some of those issues they fixed quickly so I added stars (bakery still needs work on cake making & stocking fresh baked cake options). However the isles on the other side of the store are now some 60ft long and we can't get out of an isle without walking completely from end to end which is crazy long for a grocery store and makes for crowding. I'm still somewhat avoiding shopping here much because of that. read more

I don't come here often. Is a very nice Vons as a matter a fact I believe it's the last one up here in the high desert. Is super clean and organized. Im just too cheap to come here is just too pricey for me. This is mainly the reason why I gave it three stars. read more

Vons - Orquids, so beautiful. Very pretty arranged. - Grocery Near Me - Victorville, California

My favorite part about VONS is their bakery and flower shop. Everything about the bakery and floral part is aesthetically pleasing! I remember that one time I was searching high and low, every grocery store, for "flaked" sea salt by Maldon... nobody carried it. Just when I was about to give up, I decided to go look at VONS... and they had it!!! Other than that, I love that they have Craisin Cookies! They are delicious! Being a VONS member definitely helps with the savings read more

Been coming here for some time and everything has always been good until today I was given bad customer service and was told to go somewhere else. read more

Vons is generally a really amazing grocery. Unfortunately THIS one is always seriously lacking in most departments. Needs better management definitely. Especially this past year or so it's gone way down. Always lacking decent customer service and timeliness. The deli ignores people constantly and doesn't keep the salads fresh nor filled. The bakery is always a few dry cakes nomatter what time of day. Deli and bakery are what Vons is great for. Not this one... Lines wrap around the store most of the day. Basic things sold out all the time. Frustrating. read more

Beautiful store. Produce department is always full of fresh items, beautifully displayed. The employees here are really the best. They are caring, kind, thoughtful and will go above and beyond! Is it maybe more expensive to shop here? Yes. But worth every penny to have a clean store with great employees. Service with a smile, very rare in this day and age. Their meat department is excellent. They tend to keep better cuts behind the counter, but just ask, as they will trim, cut, etc whatever you need. Excellent store. read more

Don't go here on a week night planning to grab one item and expect it to be quick. This Vons is special. The lines move like snails. I'm sure the employees are short staffed, but they are very inefficient, and the customers pay for it. Open a self-check out please! read more

I absolutely love Vons... I am only leaving a 4 star review because I am so sad that my favorite clerk is moving to live on the beach.... But i am very happy for him. He gives the best customer service by far!!! My children are very high energy ( sometimes throw tantrums) children and he always speaks to them and draws their attention. He has so much patience and has always been so helpful!!! I really hope he enjoys his new life and I wish him the best of luck!!! We will miss you!!! read more