Overall great experience with office staff, particularly Allison who is beyond kind and personable…read more She really made our experience great. My experience with Dr Le was unfortunately not a great one. She kept insisting that my need for corrective lenses was my own fault and that I needed to perform eye yoga on a regular basis to correct this. She insisted that I relax my eyes and try to get the letters on the exam chart to focus during my exam on lines I couldn't normally read. As a result, I had a prescription that provided double vision and an inability to recognize faces, read, or see clearly 20 feet away. She said she intentionally gave me a lower prescription and to keep doing my eye yoga to make the prescription better at home. I came back to the office a week later frustrated and expressed my ongoing concern to Dr. Le. I wasn't able to function properly at work and was consistently getting headaches trying to focus my vision to "normalcy." She was clearly irritated with me and said I wasn't trying hard enough with the eye yoga. I've been wearing glasses for the last 30 years and have never experienced this with any other optometrist. After a bit of resistance she reluctantly gave me a stronger (but still not strong enough) prescription and insisted that I continue doing eye yoga at home. I had to deal with this poor prescription for the rest of the year to avoid additional fitting and exam fees, which continues to be frustrating. Extremely unimpressed and will definitely not be back.

The whole staff is fantastic. We lived in Eastvale for years and I continue going there now that…read morewe've moved to Lake arrowhead. The selection is superb probably the best in the city.

Dr Patel is amazing! They attention to detail is quick and thoughtful- thank you dr patelread more

Came here today just to get my eye exam dr patel was the only doctor around this area that takes…read morewalk-ins just incase your anxious or need it done asap and you don't need a Costco card neither to come here to do it is the good part , they took me in right away without having to wait at all they were very helpful and it's only 85$ but I also paid the 29$ to do the retina test as well the ladies at the front were very attentive and helpful definitely would recommend to come here if you want to be helped instantly everyone else was by appointment only !

It was my first time to visit Cloverdale Optometric Center in Eastvale this morning Jan 10, 2026 at…read more10am to set up an appointment. I was met by Miya who was very courteous and very helpful. She answered all the questions I had in the most professional way. She was very knowledgeable. The earliest open appointment was not till Jan 20 which I accepted. However, she put me on the wait list in case someone cancels their appointment. It didn't take 30 minutes after I left and Miya called me to say that someone indeed canceled where she rescheduled me for Monday, the 12th of January. Now if that's not excellent service, I don't know what is. Thank you Miss Miya! You gave me the best customer experience ever!

I finally got my contacts. Its a yearly supply so I will be using these and that'll give me ample…read moretime to find a new place to give my business to. After calling constantly just for some information, I was told my contacts were expected on the 28th. I forgot about em that day but I didnt receive one phone call from them to update me or let me know theyve come in. I called the 29th and they said my contacts arrived and I can pick them up. Well guess its a good thing my end of the phone was working or I wouldve never known they arrived

Once again the gang @ KV Optometry came thru. From exam to pick up. A few years I left another…read morelarger Optometrist and came here. I'M HAPPY I DID!!!!!!

We love the Dr. she's very kind , but when it comes to her staff customers service lacks. My son's…read moreframes have been misplaced or not ordered.3 times already . This time they called my husband to pick we go and they ordered the incorrect size frames , that's ok people make mistakes (again). Then they try to blame us trying to say we brought the incorrect glasses ....... My son has been walking around with the same pair since January...... the last pair are OLD and scratched I would never have my son walking around like that. ? I have referred many people over to this DOCTOR because like I said she very nice. And every single person has always mention how rude the staff is especially her "manager " Also if u have Medi-cal unfortunately people get treated differently they are rude, as soon as u tell them u are paying cash or have a good insurance they are nice.

Dr. Tannie Tran is a great optometrist she really took her time and was thorough with my…read moreappointment she explained the pros and cons of glasses vs contacts I didn't feel rushed asking questions. I got my glasses today and my vision is so clear now!

Dr. Tannie Tran is friendly and professional. She explains things clearly. I highly recommend her!read more

Very nice place, it was close to me so I thought I'd give them a try. Prices seem fair, good…read moreselection of name brands (Oakley, Raybans, etc) Doctor was very nice, explained everything, didn't rush. Overall, nice experience, staff was amazing. Ordered a pair of glasses, will update on how that goes when I get them.

Literally such a good experience. The place was super clean and really nice. I got seen fast with…read moreno wait time at all which I loved. The customer service was great and the doctor was sooo nice and easy to talk to. They made everything easy. I got my frames and prescription there too and it was actually affordable. Plus they give you a discount when you buy your frames there which is a big plus. Definitely recommend

Love this office. Dr.N is very knowledgeable and down to earth. I've been going to him for about 6…read moreyears now. All the girls in the front are all super sweet and welcoming. I can always get an appointment quick and easy. I can't speak on the lens's as I wear contacts most of the time- and just buy cheap glasses online to wear around the house. But I have never had any issues with the contacts I've gotten from their office - they are great quality and always last me well thru the year and some!

I came in for a yearly eye exam with my husband since this place was close to home. When they…read morescreened our eyes using the lens, it was blurry and they told us we needed prescription and try to sell us on $250+ for each glasses. My husband and I have never had eye issues and our vision is always 20/20 when visiting our primary doctor. So I was a bit shocked. Went to our primary doctor two months later and they told us we had no issues with our vision. This place is a scam trying to use a blurred lens to get us to buy prescription glasses that we don't need. I read another post saying they did the same thing to a child. How upsetting and embarrassing.

I like ABC because they don't do the hard sell. And the doctor was great! Very easy to talk to,…read moreasked a lot of questions, and didn't just do the exam and skoot me out. I bought 2 pair of ordinary glasses...need to preserve my regular businessman look to disarm those across the table in negotiations.

If I could give 0 stars, I would. I'd like to preface by saying I visited the Eastvale, CA…read morelocation. I cannot speak for the other locations. I went to America's Best because I heard they have really good deals on glasses & include an eye exam. I was met with nothing but rudeness & condescending attitude from MARIA!!! Not helpful & even when I walked in to reschedule, she was rude & acted like I was inconveniencing her. I might try another location but that place is horrible.

The lady at the desk was quite nice to me and helped me find the correct insurance card quickly and…read moremake an appointment. She told me the eye exam would take just 15 minutes when I come in. Day of exam, I arrived a few minutes before my appointment time in case I needed to fill out forms. I finished it quickly and the front desk lady helped me get adjusted beforehand for the optometrist. The 15 minutes I was expecting to wait for the person in front of me ended up becoming 45 minutes, so I'm over my own appointment time by 30 minutes by now. 5 or 10 minutes over, I'd get, but 45 minutes? I started getting worried about being late for work. Even after my eye exam, the optometrist gave me really weird vibes. I told him before we started looking at frames "I want a basic black and small glasses. Nothing too stand-out-ish". Simple request. He starts pulling leopard prints, blue glasses, super large ones that looked like they could be sunglasses, and all these other designs. I reminded him that I wanted small, black ones. I even held up my old pair so he can see what I wanted. Again, he goes to pull the super expensive brands. It felt like he was trying his best to squeeze as much money out of you as he can. After some arguing about the design as I reminded him a fifth time by now that I wanted just SIMPLE AND BLACK glasses, he goes "Oh well why didn't you just say so in the first place?" It felt like talking to a gaslighting parent that didn't listen to you and then blames you later. Even after insurance, the glasses still came out to almost $200 because he didn't carry any basics, only glasses with brands. They said they'll see me next year when I went to pick up my glasses, but I'm going to be going to Costco or Walmart next time. I feel like they'd be cheaper even if my insurance doesn't cover them. Oh also, here's a kicker. I'm seeing spots with the new glasses. My old pair from 8 years ago doesn't even do that.

I will not recommend anyone to use them for any services. The owner is extremely rude. Poor…read morecustomer service. They don't respond to text message or call. Horrible experience so far!

Don't bother and don't waste your time. Horrible customer service especially the girl with the…read morecovid mask. Also they charge 40 if you cancel

Complete waste of time. Completed an online intake and they waited until I shows up to tell me they…read moredon't take my insurance. Completely unprofessional to waste someone's time when you have the information to make a call hours before I shows up.