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Keen Eye Optometry

5.0 (11 reviews)
Closed Closed
Updated 1 month ago

Services - Keen Eye Optometry

Eye exams

Eye testing and diagnosis

Retinal imaging

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Recommended Reviews - Keen Eye Optometry

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3 months ago

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4 months ago

Optometrist and staff are super friendly. Office is clean with modern technology. Highly recommend them.

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4 months ago

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7 months ago

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10 months ago

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Review Highlights - Keen Eye Optometry

We also followed Dr Nguyen's advice on starting him on misight contacts to stop the progress of the myopia.

Mentioned in 7 reviews

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Chino Hills Optometry - Different angle, same frame

Chino Hills Optometry

(103 reviews)

I walked into this optical store today and wasn't greeted at all--no "hi," no "welcome," nothing…read more The staff saw me, but I still had to get their attention, even though there was only one other customer in the store. When someone finally approached me, there was still no greeting--just "Can I help you?" said in a very curt tone. I explained that I only needed to replace some lenses. She immediately asked if I had a prescription and, even after I told her it was just for reading, she insisted--very rudely--that I still needed one. The entire interaction felt dismissive and unfriendly, as if I were inconveniencing them. I ended the conversation by saying, "Okay, thanks, bye," because there was no reason to waste any more time there. Customer service was completely lacking. A simple greeting and a respectful tone go a long way, but unfortunately, this place had neither. I'd rather spend my money somewhere like CVS, where you can purchase reading lenses without needing a prescription.

Extremely unorganized set up. This location NEEDS an employee dedicated to being a receptionist. No…read moreclear signage of where to check in and you could stand in front of an employees desk for 10 minutes and not be acknowledged. No seating for patients waiting. The only seats are at the glass cases for glasses, where techs are assisting hoards of people and their guests with choosing glasses and chatting. This also doubles as the check in area, and again, you will not be acknowledged unless you elbow your way to stand in front of an employee and ask to check in. Once you manage to do this, you will be asked to wait to be called. Where do you wait? Anywhere, as advised. By the way, it is first come first served, no matter your appointment time, if someone else manages to check in first they will be seen before you. The three initial tests are right next to the glasses cases and hoards of people, so you can expect to be back to back with people and children seated, getting bumped by them AND people trying to walk through. Never mind that you have to move between three machines, there is no room to move your chair so you have to hunch over the chairs to move around. Once you get that over with, you once again wait anywhere for the doctor to call you and then you will finally be in a private 1 on 1 room. Terrible experience.

Suneet Gupta OD At Chino Hills Eyecare Optometry - IPL Treatment facility

Suneet Gupta OD At Chino Hills Eyecare Optometry

(114 reviews)

First and foremost, Thank you again Dr. Gupta & Staff here at Chino Hills Eye-care for the…read moreexcellent care you have provided for over 22 years to our entire family. This review is so long over due. I called prior to going is this morning with a question regarding my prescription glasses. After explaining to the staff what I needed, they responded "no problem, come on in" which I did, Sheila helped me, she knew I had to run a few errands which took approximately 60-90 minutes. Upon returning the glasses were done. I was really happy the work was able to be completed on site, rather than having to be sent out Parking is great, the office is always super clean. Over the years this business has really grown from three employees to now over ten. Our three kids who were all under eight, are now adults and since moved away to neighboring city's. All three have remained very loyal to this neighborhood business, they love Dr. Gupta and all the staff. I can't imagine going anywhere else. In fact, Cherie and Sheila have been here for the long haul. That alone speaks high volumes about the overall service provided. I will always recommend any family or friends to come here. Thanks again for taking care of all five of us Truly, Joe & Lisa , K,K, & M H.

We were referred to Dr. Gupta by Dr. Garg (UCI) for scleral len due to poor vision after cornea…read moretransplant. My husband was fitted with scleral len on Friday. OMG it is life changing. He was so excited to be able to see clearly after 10 plus years and the constant headaches went away. His mood has changed dramatically and is no longer cranky and moody. Our family thanks Dr. Gupta and his staffs for being so friendly, professional, and attentive. Everything was explained in details by Dr. Gupta and his staffs from the 1st time we were there until the day of the fitting. Best of all Dr. Gupta has brought back the friendly, easy going husband and the father that we missed for a while. No more short temper, crankiness, and moodiness. Thank you!!!!

Keen Eye Optometry - optometrists - Updated May 2026

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