I want to thank Isabelle for taking such great care of me when I stopped by recently to put in a repair order for my broken glasses! Isabelle was so patient and professional in helping me capitalize on my Insurance Benefits and took the time to help me choose a new pair of replacement lenses that looks flattering and designed in a smart and effectively supportive way for my face shape and Astigmatism level. Isabelle gave me a realistic time expectation for the new glasses to arrive and when they did the new glasses far exceeded my expectations! I love how clean, shiny, and upgraded my new glasses look and the Corona Valley Optometry Team even packaged it courteously in a beautiful trendy eye glasses box with a soft and high quality cleaning cloth included too :0) Thank you to the Isabelle and the whole Team for always welcoming me back with genuinely kind enthusiasm and high caring Hospitality! I really appreciate how well staffed and friendly the Service is here and the Expert Glam Squad Advisor Assists from Isabelle. I never felt confident and happy with my Insurance provided Frames until she helped me pick out ones that look Modern, Sophisticated, and Chic to flatter my Face Shape and Personality! read more

Great exam and as always the staff does a great job helping you with selecting the perfect pair of glasses.

Over all the experience was amazing! My son was recommended by his school and this establishment did amazing! My 4 year old was treated with such care and patience and well as my 7 year old! I brought my 16 year old and recommended my husband to go to and they were all amazing! read more

Never open. Never answer the phone. Never have any soon Appoinments if they do answer. The prices on the graves are expensive too id rather for to vision works read more

I do not know how these people stay in business. They do not open on time, I have left multiple messages with no return phone call. I have never seen an office operate like this one. read more

I've been going to this optometrist for over 6 years. My whole family goes to them i.e my husband, parents, and siblings. Always great customer service and nice selection of frames. They also adjust the frames for you for free. I don't think we will ever go to a different place. read more

Gotta agree with Natalie M. on this one. My wife and I have had scheduled appointments on multiple occasions, only to show up on time and the offices aren't even open yet. The most recent case, they were supposed to open at 10am. I showed up for my appointment early, which was scheduled for 10:30. They still weren't open (see photo below), so I called and left a voicemail. They called me back at 11, trying to get me to reschedule yet again. We're done with this place, and I highly recommend you take your business elsewhere too. read more

Corona Valley Optometry - Front of their store... still closed at 10:30. - Optometrists Near Me - Corona, California

Warning!!! Do not go here! I had my daughter call the very next day after my appointment to cancel them making my eyeglasses because I found a better deal with kits.com. They lied and said the lab started working on it already and they couldn't cancel it and that I would receive my glasses within a week. Now they are saying there was a mix up and I have to wait even longer!! I'm furious. This is the worst optometry I've ever been to. It has almost been 3 weeks! I have been walking around with broken glasses ever since. And I have to wait even longer for their mistake!!they won't give me a refund. I just want a refund!!! read more

don't go to this place, they suck, they adding charg on your bills even you already pay in full, when you get your eye glass they will tell you they charge you wrong, and they adding stuff that you did not get it . becareful read more

I have been with this office since day one and Isabel is the reason my family and I keep going back! Her customer service is amazing! She treats us all like family. Thank you for all you do Isabel! read more

WORST OPTOMETRIST EVER DO NOT COME HERE! They don't even deserve one star. They are so unorganized and unprofessional. Too many glasses and files everywhere ! I had to call them to ask when my glasses were ready and all of a sudden " they were just about to call me" then they say my glasses got lost! It took 3 months for me to finally get my glasses! Will definitely not be coming back. I ended up going to one vision optometry which is 10x better than this place! read more

We've been coming to Corona Valley Optometry for years! The staff is friendly and helpful. Dr. Rheeza Oriel is the sweetest! Appointment availability is great and little to no wait time. I highly recommend this office! I look forward to my eye exams every year! read more

Rude rude rude!! Everyone is so miserable here. The eye doctor shakes her head and huffs and puffs when she is making adjustments. They are all so rude and disrespectful. I am taking my business elsewhere. It isn't my fault if you all have issues with one another don't take it out on us customers. read more

Awsome Dr and associates..Very good on whaT Dr Lucy does...Also great staff members as well..the most we b in dur or maybb 20/30 minutes and me and my mom is done...Very clean and close to by where we stay...Thank yoU for your service we really appreciate you guys read more

I've been coming to Corona Valley Optometry since 2015, Dr. Rheeza Oriel is amazing. Finally an eye Dr. who truly cares about her patients. She has fixed what many doctors failed to do. I listened to her guidance and advice on how to treat my eyes with daily contacts instead of regular 2 week ones, best advice ever received. I've also purchased many prescription glasses and never experienced any issues. She knows me on a first name basis, knows my children who are now 5 and 2, I've been going since I was pregnant . I love how the staff make me feel so at home and welcoming. Isabel is wonderful! She makes everything so easy to understand with insurance stuff. The staff KNOW their patients and I never feel like a number. I trust this Optometry with everything. I saw some bad reviews and I wanted to comment how one isolated bad experience should never dictate the overall perception of any location. Just because you were angry and needed to blow some steam. Just saying... percent facts, I LOVE this place. These ladies deserve 10 stars, and My family Christmas cards lol. Thank you Dr. Rheeza and Isabel you ladies ROCK THE SHOW! read more

Few things wrong here at this branch. I came in and the intial process wasn't anything to complain about except for the feeling of being rushed into my eye exam. As I was waiting for the doctor for my exam I requested to take a look at a pair of frames. I was told no, you can see them when you are done with your exam. So I sat there thinking that they would bring me right back. False, I sat there for a little bit over 5 minutes. Which is not a long time to wait but I don't understand why I could not just see a frame that I had already intended on getting, it wasn't like I was going to look at 100 frames. I stated that I knew the exact set I was going to get. Went through the whole process and had ordered my pair (which was special order) and was told 7 - 10 days. Sure, that sounds fair. I understand that my frames were special order because they did not have that on hand at their location but it took 3wks. I could have ordered them on ebay and gotten them in 1 week. I think if you state a certain timeline to your patient/customer, if the time has passed initial stated timeframe, just a quick call to notify your customer would be greatly appreciated. And finally, the mark up on frames is so ridiculous. I happened to choose a pair of sunglass frames because I liked the look over conventional eye glass frames. They charged 150, which is actually the retail price from the original manufacturers website. Only problem I had with that was that that price was for the polarized lenses versus the plain jane lenses. They purchased the plane jane lense frames so I don't understand the reasoning behind ordering the $150 polarized lenses when the gave me the $100 non polarized set. I know this because of the box they gave me. They even refused to give me the original lenses that came with the set stating that because i used my insurance (which I pay a premium for monthly), they will not give me the original lenses because they want to make sure that I needed the glasses and not taking advantage of my insurance company. Wow, to flat out tell me that I may be committing fraud. I could easily buy these for $60 so why would I be trying to "get over" on the insurance company. I paid more than $60 total for my visits here on this one pair. I just don't understand why i was overcharged originally on the price and then refused to be given the lenses that came with the pair i PAID for. I will definitely research further into the matters listed above. I wouldn't recommend coming here due to their shady practices but that's just me. read more

I was in desperate need of an eye exam after years of not having one. I called corona valley after seeing there great reviews and was able to get an appointment quick and easy. Day if appointment I got there and was a little confused by the look on the outside of the door. It seemed cluttered and disorganized. I went in and was greeted promptly by the 2 women working but again the back counter behind them was full of papers and stacks of stuff as well as a full corner call if filed. Just didn't have a clean look. I started the process and they had me fill out some basic information and then started the tests. I was a little surprised the machines were right in the front room and not in a more private area since it's easy to get distracted by others coming in and out. The assistant helping me cleaned all machines and was very good at informing me of the process. I did 2 tests and my results were quick and I was asked to wait for the doctor. The doctor guided me to back room where she started her thorough exam. The room was clean and nice and she was very friendly. She went through a series of slides until I was comfortable and could see much better then before. After I was guided back to the front room to be assisted finding a pair of frames. Again the women were very nice but the classes were piled on top of one another and not easy to see. I was able to find a pair for an ok price and was told they would be ready in a few days which they were. When I picked up they helped me adjust and fit properly. Overall very friendly staff and great results but the office could do with some cleaning and organizing to better appeal to those spending a good amount on glasses. read more

I was in the market for a new optometrist and came here as a recommendation from a friend. I've been switching around for several years now, never really being satisfied with my services, but I'm so glad my friend told me about this place and I'm especially glad Isabel was around to help me through the process! The new customer setup was fast and simple, the optometrist was quick and professional. One of the problems I've encountered with other optometrist is they don't listen or seem to care about the problems I'm having. At Corona Valley Optometry, they took the time to hear about my issues and concerns and addressed all of them. They were very patient with my indecisiveness with which contact lens brand I wanted to choose from and even gave suggestions on what would work best with my concerns. All and all, great experience and I definitely plan on using them from now on! read more

Extremely helpful and knowledgeable. I have been going there for a couple of years. They have been beyond friendly and able to explain options and always have pre-authorizations done before I arrive. The staff always knows exactly why I am there and they are very friendly and remembering who I am. They are willing to take the time to help you with anything you need and any problems you might have. I would highly recommend them at any time. read more

This place is awesome. Very family friendly! It's for my son first eye glasses. I thought it would be very hard for him. Luckily, there stuffs were very helpful and gave good advice. The eye doctor is professional and thorough. I felt my time was well spent. read more

First time going to this place. Worst experience of my life! I called to set an appointment in advance and they told me that they opened at 10 so I asked if I can get an appointment at that time the next day. When I arrived the day of my appointment, (9:57am) I noticed the lights were off and no on was in sight. I proceeded to wait 15 minutes in my car and saw a lady running to open the door. I told her it was my first time there and she replied with "I can't control the traffic on the 71 fwy!" My husband and I have owned a business before and know better than to speak to a customer like that. It is no ones fault that our freeways are saturated with traffic but there is absolutely no way that she should have barked at me with that tone. I immediately left as I know better than to be "talked to" in that manner by someone I am giving a lot of business to. My husband and three boys will just have to get their eyes checked elsewhere. So sad that some people don't have manners, especially when they are managing a business. Very disappointed with this place as it conveniently located right by my house. read more

This is the best optometry office in Eastvale! The staff was extremely polite and professional, they even send you a reminder before your appointment just in case you forget. I had an appointment for a contact fitting and they got me in and out of there quickly. I will definitely be coming back to this office! Great job, guys! read more

The girls who work here look miserable. The main girl in the office doesn't know how to work the insurance for your full benefit. I purchased some generic sunglasses with scratch resistant lenses, and purchased the warranty. I was told if anything happens I just bring my eyeglasses in. Well I got a scratch, took them in and I had to pay an extra $25 for it, I was never informed of this fee. The usual place I go to does not charge an additional fee for warranty repairs. Anyway, when the eyeglasses are returned to me I asked them to adjust my frame because they were a bit loose, the main girl says, "okay, but if I break them I'm not responsible". Wtf!!!! How the hell are YOU not responsible!!! Ridiculous! I'm not coming back. read more

Bought a pair of glasses here and said it would take 1 1/2 weeks to get. Picked up my glasses and saw a scratch so they resent it out and I had to wait another 1 1/2 weeks. After waiting another 1 1/2 weeks, I called to see if it was ready an found out there was another scratch on the other lens!! So now I have to wait possibly another 1 1/2 weeks!! Unacceptable!!! If you want professional service.... Go somewhere else because a "sorry" just isn't cutting it!!! read more

I have used this optometry store for the past 2years with no problems. The doctors are professional and the staff is helpful. I go back to them because Isabelle is great, she helps me pick the right glasses with patience and honest feedback. I have received compliments on the glasses she picked out for me! Thank you Isabelle! read more

I am a commercial driver and as such am required to have a very thorough annual DOT exam. I put it of till the last minute and then found my self calling all over town for a last minute exam. I was lucky enough to find CORONA VALLEY OPTOMETRY. They got me in that very day. They were pleasant and extreamly professional. I will happily recommend them to all my friends and family. read more

Isabel was super helpful and patient while my husband's tried on a million pairs of glasses. I have had bad experiences at optometrist and this was definitely a good one! read more

I've been a patent since 2003, the girls are amazing , Isabell, Roslyn , bella. Always there to help me with my lenes, a pleasure to visit Always. Dr Rachel is amazing. read more

Glad we came here. Isabel is great and we love our glasses. They did an excellent job.

Very friendly staff, knows what they're doing, really takes their time to help me choice the right glasses, i was in and out within an hour! awesome place! keep up the good work! read more

Dr. Oriel is very skilled and caring in her exams. She is personable and I'm very happy with her and staff. They are efficient, very professional, and clean! I will be coming back yearly! read more

My brother in law and I came here to get our eye exams done. We love it here! Very friendly and helpful staff! Doctor is also very nice and helpful, she gave me good advice and tips. We both got our frames done here as well and they were done in exactly a week! Good location and nice clean office, we will definitely return in the future. read more

Isabel and the staff that she works with were definitely super helpful and extremely patient ..highly recommended!