Target Optical

I was Referred to Alex Lukens OD by my Nephew Big Mike !!!…read more Dr Lukens is very BUSY it took me 3 months to get in for an appointment!!! I was Glad !!! I found Dr Lukens to be a very Thorough and Professional !!!! He was also very Knowledgeable and Kind!!! He took the time to Explain the Eye Exam and the Processes!!! The Offices were Spotless and the Equipment State Of The Art!! For All These Reasons This Is A Baller On A Budget Approved Establishment and Optometrist!! I Keep My Pimp Hand Strong !!!!

This place is really hard to work with, and I think it's mainly due to one woman who works there…read moreand isn't nice. But in general, I wouldn't recommend this place. We have used this place twice. The good thing about this place is they have a good selection of children's frames, which most places don't have. Also, they did a good job making the glasses (or their lab did). They also take the Covered California medical insurance for children's exam and glasses, and most places don't. These are the reasons for 2 stars instead of 1 star. The bad things: The eye exam appointments need to be booked 3 months in advance or more. It is very hard to get an exam slot. I've been to many places and it has never been this hard. Even at an ophthalmologist, where they are also doing surgeries and such, it is easier to get an appointment for an eye exam. You need an appointment to look at glasses, and it also takes a while to get an appointment. At other places, you can often get a same day appointment, or at least within the next day or two. But at Eyewise, you have to wait 2-3 weeks. Even the second time we came, as repeat customers, we had an urgent issue (broken glasses) and had to wait a long time for an appointment. We finally got an appointment, and then the woman who works here didn't even help us. Why do you need an appointment if they are just going to ignore you the whole time anyway? She never even got up from her desk. We had to go over to her and ask specific questions. When we were ready to order the glasses and went to tell her, she finally came over but didn't explain options or say anything or make eye contact or act nice at all. I felt like we were really putting her out or something. The only reason we got glasses here was because of the good selection of children's frames. The other time we went here it was because we had only a couple places we could use insurance, and the same woman was there, and very unfriendly. The whole time, I felt like I'd done something wrong just by being there. It was not a welcoming experience. That time it was for both exam and glasses. The exam was fine. The glasses are fine. But the experience is bad. I don't need much help, but being completely ignored even when I first arrive feels bad. If it had happened only once, I'd think maybe she was just having a bad day, but nope, not 4 times total. When the glasses were ready, they called to let us know and schedule a time for us to pick them up. I said I could come now or anytime the next day, and they said their first available time was a week later. A week later! Just to get the glasses? So we took the first available appt, and when we went, they just handed us the glasses and asked are they fine, and we were gone. I don't know why you need an appt for that and why we couldn't have just gotten them earlier. Also, every time we've been here, it's never been busy, we're usually the only ones there and it's a very quiet place. This place moved from the Nob Hill shopping area to near Marina Village, in an office building. You ring a doorbell to get buzzed into the building. I've been to many optometry shops in my life, and the experience here pales in comparison with all the others.

Eye Exam Equipment

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Showroom

Alameda Eyes Optometry

4.4(113 reviews)

2.6 mi

Was greeted with a warm and white glove service welcome…read more Dr Hansson was very professional and laid back. My eye exam was very straight forward, Dr Hansson even apologized that there were no major changes after my exam, loved his humor. After the exam I sat down with one of the reps to go over my glasses needs. Narrowed down to frame and type of glasses I wanted (transitional colored and anti-reflective lenses), was transparent with even breaking down the costs and what my insurance covered, appreciated the full disclosure. Gave me an ETA of 2.5-3wks for glasses arrival. I came in on 5/21 so I called on 6/2 just to follow in case it had already arrived but they were too busy to inform me. Turns out it just got mailed out on 6/2 and was assured it will arrive sometime this week. I called on Saturday 6/13 at noon since i haven't heard anything back and found out it had actually arrived on Friday. This was the minor issue I had, Saturday morning since they've opened no one reached out to me, they close on Sundays and Mondays so if I never followed up on Sat, i would not be getting them until Tuesday and I actually needed them asap too. I don't buy that they were too busy to notify me via call/txt/email unless their foot traffic was like the lines at In N Out. Overall, glasses were great! Will come back again!

I really had a great experience with Dr. Hansson and all the staff at Alameda Eyes. I have both…read morenear and far vision issues and Dr. Hansson took the time to give me several options and helped me choose the best one for me. The staff were very thorough with the various eye tests and the glasses selection process. Their office has a lot of different frames to choose from from a variety of manufacturers. I was impressed with the entire experience.

Inside

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Really like Dr. Hansson. He is very good at explaining everything.

Alameda Optometric Group

4.6(100 reviews)

1.9 mi

Dr's. Wong and Sheppard are extremely knowledgeable, friendly, and thorough. We have had a couple…read moreweekend emergencies and they went out of their way to be available and helpful.

Flawed "appt only system". Asked to secure an appt in Sept even though it's so far out because what…read moreif i called around and all other practices (EyeWise optometry in Alameda always) are also that far booked out too that if i called back again and the earliest available appt time is now in October? Wouldn't you hate it too if you needed assistance and they just left you hanging? Thanks for nothing though.

Alameda Optometric Group Doctors and loving staff

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Marina Village Optometry - Dr. Chris Young

4.2(54 reviews)

0.5 mi

Very disappointed with the service I received from Sharon at Dr Young's office. So much so, I will…read moreprobably leave and use Kaiser Vision Essentials for glasses. I have no problem with Dr Young, he provided me with excellent care and answered all my questions. I retired, and I wanted to get a set of Transitions eyeglasses w/ my current prescription. Sharon said they have them, and charged me about $300 after my VSP discounts. A week later she tells me the lab can only make them with thicker lenses, but can't tell me how thick. I ask for a full refund. Sharon offers to have the glasses made as-is as an extra set. I said no thanks, that's not what I want. I got my refund. So next, I asked Sharon for clip-on shades. She offers me a custom made set for about $100. Their supplier said they don't have them, and they need two months to get them. TWO MONTHS? Are you using an overseas manufacturer? Sharon said "yes, most likely." Guess what? They don't have it. What a waste on time. So I tried Kaiser Vision Essentials for the first time. Got the glasses I wanted in two weeks.

At Marina Village Optometry, my husband & I had a great experience with our appointment. We had…read morebeen looking for an Optometrist in Alameda and found this location at Marina Village while ordering food nearby. It was very convenient, and having a very professional staff, made the appointment very easy for us from start to finish. Dr. Young explained what changes have occurred and corrections that need to be done. He made it easy to understand and answered questions & concerns. Their guidance in helping to select the right glasses went seemingly easy. We have VSP insurance which they are able to work with and explained thoroughly the breakdown of exam and costs of glasses. Looking forward to getting the glasses and seeing much better.

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Daniel Chin, OD

4.4(73 reviews)

2.6 mi

Dr. Chin is an amazing doctor. He cares about his clients…read more He is professional, gentle mannered and his practice is clean and comfortable. i recommended to my grandmother and best friend and i would recommend him to anyone looking for quality care.

Dr. Chin has been my OD for at least 15 years and he's always done a great job. My complaint is…read morewith his staff. After 5 weeks I called about if I could pick up my glasses. The staff member at that time said the frames are on back order. To me this was unacceptable. I feel I should have been notified by them ahead of me having to call, and after she told me she said not to call that she would call me. On 12-9-2025 my glasses were ordered and got them today 1-22-2026. I think I will go elsewhere for my glasses in the future. Not happy with the service...

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Alameda Eye Physicians

4.1(26 reviews)

1.1 mi

I had an upper blepharoplasty which turned out amazing. I'm so happy with my results. I highly…read morerecommend Alameda eye physician. The doctor is great that did my surgery. he has also done family members of mine and some friends. Everybody's results are great. They are your go to if you're looking in the Bay Area and very affordable. If it's not covered by insurance.

I am writing this review in the hope that management will address a long-standing issue at this…read morepractice. I have been a patient of Dr. Bui for several years, and I cannot speak highly enough of the medical care. Dr. Bui is fantastic, thorough, and the sole reason I have stayed with this clinic for so long. Unfortunately, the front desk staff makes every visit incredibly frustrating. For years, I have tolerated a consistent lack of professionalism and warmth at the front counter. The staff rarely seems pleasant to work with, and if you ask a simple question, they treat it as though you are causing them a major inconvenience. It is incredibly discouraging to be treated like a burden by the administrative team just to see an excellent physician. Patients deserve to be greeted with basic courtesy and respect. I highly recommend the doctor, but the practice desperately needs to invest in customer service training for their front desk staff.

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Building exterior

LensCrafters

3.1(157 reviews)

2.6 mi

Brought in my daughter's prescription a few months ago and the optician was very thorough and…read morepatient throughout the entire process. Went over our choices, suggested which frames would fit not only her face but also her style and activity level. Fast forward to her recently returning from her cousin's house and the glasses got jumped on so we come back and the optician was super quick to fix not only hers but mine when he noticed the nose pads were missing (accidentally washed & dried them in a jacket). Very kind of him to do!

I've had nothing but positive experiences here. I recently had two pairs of glasses fitted with new…read morerx lenses and purchased a pair of rx sunglasses. They carry a variety of brands low to designer. They accept vsp and while my glasses cost hundreds of $$, I know that their prices are way more competitive than what I've found at other places ($500-600 WITH my vsp high plan benefits for ONE pair of glasses). (I think ALL my orders at LensCrafters totaled $500, including rx Versace sunglasses.) The staff fitting my glasses, and even when I've called over the phone with questions about my eye exam, have been knowledgeable, helpful, and professional.

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Bay Bridge Optometry

4.8(154 reviews)

3.5 mi

Bay Bridge Optometry has been consistently excellent every time I've visited. My husband and I have…read morebeen going there for three years, and we've always had a great experience. Booking online is simple, and the team is always friendly and efficient. Their equipment feels up to date, and Dr. Liu does a great job making the exam feel relaxed while still being thorough. He's also super friendly, so it's always a pleasant visit. Definitely a great option for eye care in the Bay Area!

Without a doubt the best experience I have ever had with anything like this. Professional,…read morethoughtful, kind and honest. Staff is terrific and Dr. Liu could and should be teaching others how to do what he does.

3.3 mi•Temescal, North Oakland

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Dr. Liu doing his thing

Olive + Spex Optometry

4.8(17 reviews)

I came in as a new patient in the summer of 2024 and am looking forward to returning summer 2025…read more Excellent service all around. Highly recommend.

Dr. Pham is one of the best optometrists I have ever met. She is knowledgeable, thorough, and a…read morepleasure to be around. She takes the time with me, performing a comprehensive exam and going through all of my options. I ask a lot of questions! And she is always very patient and thorough with her responses. I trust her 100% wholeheartedly with my eyes care and will be going to her indefinitely! Plus, the office is super cute and her staff members (AJ and Amy) are some of the most professional people I have ever met. What a great crew! I am so happy that I have found them.

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3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Angel L.

191

8 years ago

Success! So happy & grateful. The screw fell out of the arms on our eyeglasses and would not go back in. We spent time getting frustrated. Found Target Optical and rushed over because they were closing at 5p on a Sunday. Arrived at 4:53p and Steve kindly replaced the screw and attached the arms back to our eyeglasses in a jiffy with minutes to spare before they closed. Asked Steve what we owe AND Steve said no charge. Wow! Thanks so much Steve! Highly recommend Target Optical...they have Excellent Customer Service read more

Lucia H.

Elite 24

168

1 year ago

Dr. Jennifer Juang is great! I've seen her and so has my son. She's kind, very professional, efficient and takes the time to explain what she's doing. It's easy to make an appointment and a clean office. Would highly recommended. (FYI she took over the practice from the previous owner) read more

J V.

4 years ago

Never again. Scratch-resistant lenses were unusable after 10 months. First, she couldn't find my script. even tho I had been in last month for another pair. Then she refused to replace them. Will go back to Lens crafters. read more

Target Optical - opticians - Updated September 2026

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I came here to get an eye exam so that I could order glasses online. I was surprised how quick and…read moreefficient the exam went. The optometrist was a very lovely woman, and I enjoyed my visit there a lot. I was able to get exactly what I needed, and I was in and out of there in less than an hour!

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The office is on the 2nd floor and if they are not open, the elevators will not allow you to stop…read morethere. Our appt was at 10am, but we did not get to check-in until 10:30am. Waiting room area is by the elevators. There is a big STOP sign upon entering the office. It is a small space and you can only enter when you are called. One front desk secretary that does everything. I do appreciate the time the doctor took to thoroughly examine my mom's eyes. He is very old school - he has shelves filled with many different size lens. Our appt did not felt rush and his secretary was very nice and patient with helping us choose a frame that was covered by insurance. The doctor does not speak Cantonese fluently - just enough words to get by but his secretary does so if you need an interpreter, she is there.

A friend of mine just had her eye appointment here today. Dr. Hoh was very abrupt with her, verging…read moreon rude. Short answers and generally poor bedside manner. What stood out the most to us was his refusal to prescribe her contact lenses. Contact lens fittings are sensitive things - because they are PAINFUL, they require lots patience on the part of the doctor. Little or no patience was shown to my friend. Won't be returning here again

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Elsa Pao, OD

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Dr. Elsa Pao OD, Oakland…read more Located in the heart of Oakland's Chinatown, this small optometrist office is such an awesome find! The staffs are very helpful and friendly, Dr. Elsa Pao OD is an amazing optometrist! She is very knowledgeable and tries her best to be fast even though she has a room full of customers in her waiting room. Sometimes it's hard to get early appointments because her schedule is always full but I think it's worth the wait! I highly recommend her to others!

I hate eye drops.. HATE! I just tense up when things are close to my eyes. Dr. Pao knows it and…read morenever makes a big deal of it and makes me comfortable. I still hate when she puts drops in my eyes.. Lol. Front staff is always great. I always give it about 2hrs for my appointments as it takes time, especially getting your eyes dilated. It may be done sonner, so feed your meter for 2 hrs and you should be ok.

City Center Optometry

3.8

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Dr. Kelemen seems very knowledgeable and explains what he is doing very well. I didn't have any…read moreissues with my initial exam, but dealing with the process of ordering contacts was terrible. I agreed to have my annual supply of contacts shipped to their office (typically comes in 5 days) since I was told it was faster than shipping it to my address. I received no updates about the status of my contacts for 2 weeks. I called the office the Friday of the second week and the receptionist told me I would receive an update when the contacts were delivered. I called Monday of week 3 and was told by Dr. Kelemen that there was a software error and process request was rejected. He reordered them the same day and I asked for them to be shipped to my address instead. The next day the doctor calls me again and says that the original order was resent on Wednesday of week 2 and that the order he placed yesterday was the incorrect brand. Wednesday of week 3, I received the incorrect brand contacts that were shipped to my address (took 2 days) yet still have not received the original order. I call the office again to find that the courier supposedly mis-delivered to another office and they don't know if my order is at this office or was rejected and sent back to the warehouse. I asked for an time frame for deliver and he could not answer. I asked to cancel the order and to reorder to be shipped to my address instead since it seems like it would be faster. He refused since he did not believe he was in the wrong and that he had already ordered another yearly supply (wrong brand) and it would be expensive (for him) to do that. I ended up calling my insurance to try to cancel the order so I could order contacts online instead but they couldn't without the doctors agreement. I still have yet to receive the contacts as of writing this review (Wednesday week 3) or an estimated delivery time. Interestingly, the insurance agent told me that Dr. Kelemen told them it should arrive by the end of week 3, yet did not tell me that.

I had a wonderful experience at City Center Optometry. Dr. Kelemen was incredibly thorough in…read moreconducting the comprehensive eye exam, detailed in his explanation of every step done in the procedure, and patient and understanding towards my concerns and questions.

Estudillo Plaza Optometry

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I'm incredibly pleased with this practice and hope this practice garners more and more 5 star…read morereviews as the entire team deserves it! This was my first time here, and the front desk staff were super accommodating with me when I asked for a last minute appointment. The front desk staff were all super friendly and polite, knowledgeable in their work, and just gave out an air of friendliness. Then I met Dr Kimberly Haw and she just was soo incredibly friendly and knowledgeable, and I could tell she really wanted to do right by her patients. I went in for what I thought would be a simple contact lens exam and fitting, but I spent about an hour there mainly as I had a lot of health questions to ask and Dr Haw was super patient and open to answering everything. I also appreciated all of her honest advice regarding my eye health, and she took the time to explain her reasonings so that I could understand as well. She gave me a lot of advice too as well as sharing updated eye health care practices I didn't even know about. I'm incredibly impressed by how kind, thorough, and patient she was with me. She also gave me an amazing deal on contacts so that was a huge plus! I live far but work in San Leandro so I'm planning on having Estudillo Optometry and Dr Haw as my go to optometrist! Plus, staff do a great job cleaning in between patients during covid and it wasn't crowded at all inside so I felt safe the whole time.

I paid a significant amount out of pocket for my glasses, but they were not made correctly. I was…read moretold they would be sent back to the lab for correction, yet they came back with the exact same issue. It left me with the impression that the glasses were never actually sent to the lab. The lack of quality control and communication was very disappointing. Unfortunately, I cannot recommend this business. I am an AC Transit employee.

International Optometry