Dr. Jennifer Juang is amazing! I've been getting eye exams for 50 years and this was the single best experience ever! She's thorough, caring and efficient. Do not delay. Schedule with her today ! You'll be happy you did. read more

I booked my appointment on line. I was seen almost on time. My ophthalmologist was very clear and helpful and so were the staff who greeted me and then helped me to choose the best options for me. The process is transparent. My glasses are ordered and should be there in 10 days, my lenses will be delivered to my home address at no extra cost. Plenty choices for frames. Reasonable pricing. Fair advice. read more

This is the best place to get eye exam and glasses! Everyone goes above and beyond to help and quick turnaround time to get glasses! Highly recommended! read more

The service here is great! I've been going here for the past 8 years and I have nothing but good things to say about this place!

They DO NOT MEASURE PD, WHICH IS NECESSARY FOR ORDERING GLASSES!!!!! I can't wear contacts every day, so I also need glasses. I called Target Optical and asked if they measure PD for glasses. Brittany at Target Optical answered, "Yes, we do." I even asked Brittany if she's sure they measure PD, and she said yes, so I made an appointment. I paid Target Optical $130 for a useless prescription I couldn't use to order glasses!!!!! I had to go to another optometry office where they DO measure PD (Dr. Irani at Fruitvale Optometry [excellent doctor]) just to order glasses. Dr. Irani gave me a prescription with my PD value on it. Also, at Target Optical, Dr. Juang gave me the wrong contact lens prescription!!! I ordered contacts online with Dr. Juan's prescription and couldn't see with my new contacts!!!! I had to go to Target Optical again to get Dr. Juan's contact lens prescription rechecked and Dr. Chu gave me a different prescription. I had to return the contacts I ordered with Dr. Juan's prescription and order new contacts with Dr. Chu's prescription, huge hassle. Target Optical wasted a lot of my time and money!!!!! read more

Target Optical - Proof that correct PD is necessary to see with glasses. - Eyewear & Opticians Near Me - Alameda, California

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The last time I had an eye exam was 20 years ago. My vision isn't horrible but recently I've been needing to step up a little closer to the cash register to read food menus, so I decided it is time for some glasses. Of course I had the choice of going to a mom and pop shop, but you know that slight uneasy feeling you get when you go to any type of doctor? To avoid that feeling, I decided to choose Target Optical cause Target makes me happy haha. Dr. Votran is extremely friendly! He explained everything well and made me feel very comfortable and at ease. Steve let me take my sweet time choosing my frames. He also helped me decide between two glasses and picked the one that I was leaning towards too. The whole process took an hour. After I got home, however, I reviewed my receipt and realized that I paid more than I expected. I realized it was because I had gone to an out-of-network provider. Wish they would've mentioned it to me, but I also should have done my research beforehand. I ended up going back to return the glasses and go to an in-network provider instead. But I was still happy to do my exam with Dr. Votran, so I would still recommend this Target Optical for eye exams (and glasses if your insurance covers it)! read more

Target Optical - Eyewear & Opticians Near Me - Alameda, California

A friend recommended Target Optical in Alameda several years back after she had a great experience with their staff, and our whole family has been going there ever since. Dr. Votran and the other optometrists are great and really patient with both the children and elderly members of our family. The best part of the whole operation, though, is Studio at the front desk. Studio is the most upbeat, positive, joyful, and wonderful person on earth, and she makes a mundane appointment something to look forward to. She remembers all of us and our names and genuinely cares about our family, even asking after the others when one of us comes in. Studio is an absolute style icon to my teenager, too, and anytime we happen to be shopping at Target we always cruise by to say hi to her. We joke about starting a Facebook fanpage for Studio because my kid would be the president, secretary, and treasurer. If you go to Target in Alameda for your optical needs, you'll stay for Studio's awesome customer service! read more

Called in advanced to ask if they have prescription safety glasses and to proceed with an appointment if necessary. Man over the phone asked for my name and number and offered 4 pm appointment. I asked if there was anything earlier in the afternoon, he then proposed 2:15 pm I arrived at 2:10 pm and was greeted immediately, was told to have a seat. She looked up my information and couldn't find my "appointment". Called the Emeryville store to see if I made the mistake of scheduling an appointment for the wrong store? Lol.... Of course not, I live in Alameda and found this information on my health coverage website. This is my 3rd year going for prescription safety glasses, HOWEVER this is my first AND LAST time I would go to a Target Optical over an actual optometrist practice. For one, they did not in fact book an appointment. They are absolutely not busy at this time on a Thursday and accept walk-ins. Second, as I have gone to the eye doctor for over 10 years now, I am accustomed to the receptionist looking up my information before we both waste our time in person. So I end up spending a bit over 30 minutes in the chair just for the lady to look at some Target safety glasses policy and state they do not accept my company's insurance. She had no idea what kind of paperwork I brought in! She just read that I need to go to the website. I'm sorry but although I completely understand them not accepting certain insurances, I don't understand why you would waste anybody's time and schedule a fake appointment just to not know what kind of paperwork I am bringing in. The lady was kind and nothing against her customer service. It is just misleading and a waste of time. Wouldn't come here for regular prescription read more

I'd love to give Target Optical zero stars at this point. My wife, who is the breadwinner in our family, just got her eye exam here. She specifically asked for an eye exam only. The salesperson did an "oopsy" - oh, I'm sorry, I already put it in the VSP system, so you'll have to either buy glasses here, or call VSP and deal with it yourself. My wife is too busy to deal with this, but I just wanted to warn others of the predatory nature of this location. Not cool. read more

Dr. Truong called me to say that she gave me the wrong prescription. Now, I have to go back into the store because they refuse to email me the updated prescription. When I called the front desk, the gentleman who answered hung up immediately. He was also rude when I called back. I was not upset at first but he tried to argue that my prescription was not wrong and was unwilling to help. 4 stars to Dr. Truong for following up. 1 star to the front desk guy. I went to this place because it had good ratings but you should look at all the recent angry reviews about customer service. read more

So unfortunately I have to give this place a terrible star rating. I literally not only had 1 bad experience here but 5! The first time my husband and I came we were new patients. So we had to see the eye doctor to get our prescriptions and then move on to picking glasses. I give the eye doctor 5 stars he truly was amazing! Good at his job, knows what he's doing and quick in and out. The 1 star review is for the staff that works in the glasses department. Truth be told the worst part was dealing with Phil and Rosie. Neither of them knew the job and had to keep asking each other how to do this or do that which was interesting because neither of them really knew what they were doing. My husband and I spent 30 minutes with the eye doctor and that is including wait time. Our appointment was at 12:00 we were done with him by 12:40! I mean we don't have eye issues so it's your basic does this look better 1 or 2 type situation. However once we got done with him we were picking out our glasses and that took 3 hours! Yep that's right 3 hours! We were in target optical for a total of 3 hours just to get glasses and an eye exam because Rosie and Phil couldn't figure out my husbands sunglasses and my glasses on the computer. The excuse was that the Rayban's had just changed in the computer update so they couldn't get the type of glasses my husband wanted in the frame he wanted. On top of that other customers came and went and came and went but we just sat patiently trying to figure out each of our glasses situation. It is even more terrible as I type just remembering the experience. Once we got it all figured out we paid and left. The worst part isn't even the first time it was the 3rd and 4th and 5th time! We came to pick up our glasses (2 sunglasses and 2 regular everyday glasses) and I waited an hour just to pick up! It is what it is they were busy I get it. I got them and left. The 3rd time we went my husband had scratched up his raybans at work and we had a warranty on them which Phil said we could replace just the lenses and keep. The frames for $25 So we actually decided okay let's do that. However! We go to pick up the replacement lenses and Rosie ordered clear bifocal glasses! How do you order clear bifocal lenses for sun glasses that have mirror tent?! I'm not sure. So that was the 3rd and 4th visit because we had to go back and pick up which made 4 times! Since she ordered the wrong thing we decided to just get a brand new pair of glasses for $50 instead of just the lenses. Then Phil proceeds to tell us that's actually better so we can have the brand new pair and we could keep the old pair for "gardening" if that's what we chose to do! So we thought excellent choice! The 5th time we go is for pick up of the NEW sunglasses! Everything is going smoothly with Rosie until... she tells us we have to give back the old pair or sunglasses in order to collect the new ones. So we call Phil over and tell him that he never said we had to bring the old ones because he told us on the previous visit we could keep them! He explains yes he said that but he meant " only until the new ones came" ! He never explained that to us he literally told us we could keep them. So we asked him to show us in the policy. He grabbed the policy but couldn't find it. So he says okay you can keep them both because I made the mistake! So we agree and leave the store! We get home and guess who calls! Phil! Saying he needs the old sunglasses back for inventory purposes. We explain to him that we read the policy and it clearly stated that they do not need the old pair back it's all dependent on the store and he clearly said we could keep them. We asked to speak with the manager which is Studio! 5 stars to her! She got on the phone and explained that she was sorry he told us that we could keep them because clearly he was wrong for that. But she said they would need the sunglasses back for inventory purposes. We explained the entire situation and she said she was sorry for the inconvenience and we could keep the sunglasses because it was their mistake. All in all Studio really saves this target optical because no one would know how to work here with out her! She holds the place all together. I will never come back here for glasses again but I will say I'm sorry for the 1 star review but it was my honest opinion based off the situation I experienced! read more

very slow, appt at 10:30, done at 12:15, no full disclosure on pricing, quoted prices only good on in-house frames, sort of "bait and switch", cheap eye exam sucks you in, can get better deal and service at local small shops on ark st or better yet, costco read more

I had an appointment for an exam today and went in. I called yesterday to price the exam and they told me it would be 89 dollars. Today when I went in for said appointment I verified before exam and they gave me the amount of 119 dollars I canceled on spot. Someone needs to rectify false advertising read more

I really loved the customer service! The hospitality was great! Only thing that bothered me was realizing how expensive it still was even after using my insurance for coverage, at least more that how much I usually order them for on Coastal Contacts, and turns out I was right! Looks like rates were definitely inflated. Not sure if they would have honored price matching but I could have saved some $ if I did my research prior to ordering. read more

Target Optical - Coastal Contacts comparison - Eyewear & Opticians Near Me - Alameda, California

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I purchased some eyewear based on my subscription and was hoping that they would be equal to the glasses I get from Kaiser. However, I was disappointed because the glasses I received were inferior. I don't know what is used for the lens, However, whenever I looked downed with my glasses on the images were slightly blurry. If you purchase glasses from Target Optometry, make sure the glasses meet your expectations. read more

I'm really happy that Target started an Optical! Now I can conveniently shop at Target, pick up my prescriptions at Target and even get my eyes checked! Dr.Votran is very professional and personable; although he talks really fast and a lot, he just wants to be able to share his knowledge to you; that way you would understand everything that he's doing and not feel left out. I have no insurance, so the cost of my eye exam (with prescription) and my contact lens exam (with prescription and one pair of contact lens with solution and case) was a total of $120. Target Optical doesn't do the 5% OFF with RedCard, so it's just full price. They have a lot of glasses frame options from ray Band, coach, dnky, and many more; I find it a little pricey, but they do have a promotion going on such as $100 on first pair or something. Making appointment was really simple and easy; by making a call or go into their office, I was able to book a next day appointment as a new patient. read more

I was very hesitant on getting an exam at target but every other optometrist was booked months out and target was very easy to book an appt online. I had a wonderful experience here. The front desk staff (studio & another woman I forget her name) were so wonderful and helpful. They had a great attitude and helped me with glasses even though they knew I wasn't purchasing any. Target had a great selection of brand name glasses as well. Much better than LensCrafters and another optometrist office I tried to get an appt at. The optometrist was also great and knew just what she was talking about. Overall very pleasantly surprised with target optical. Would highly reccomend. read more

I am furious. I booked an appointment a year ago. Received multiple reminders about the appointment. I showed up. And they said because I didn't confirm via text my appointment was given away. No where on ANY of the communications did it ever say that the appointment would be cancelled. Or that it was necessary to even respond. And she wasn't even helpful in trying to figure it out. I have been a patient for 2 years. Very frustrating. read more

EXCEPTIONAL customer service. I was devastated to learn I needed glasses, and spent a couple of hours trying on pairs at Costco and LensCrafters to no avail. My attitude changed once I checked out Target Optical. David got me excited about the various looks, and took time to see which frames best complemented my face and personal style. Studio got me jazzed about how crisp my corrected vision would be. A week or so after placing my order, I received a text that my glasses were ready. Time was taken to ensure they fit properly and everything was all good. Thanks to David and Studio's positive and warm approach, I'm proudly sporting my new specs around town and no longer feeling bad about needing glasses. :) read more

A big shout out and special THANK YOU to Phil for helping me out with fixing my frames where Warby Parker wouldn't and not charge me for fixing my frames that was not purchased from Target when Warby Parker said my frames couldn't be fixed and would charge me another $195 to replace them! All that needed to be done was to replace the plastic wire that held the frames in place! Okay, enough of my bashing Warby Parker. I have purchased glasses through Target's Optometry Dept before and highly recommend anyone who is in the market to purchase glasses go pay Phil a visit. Phil, I appreciate your professionalism and great work fixing my frames. I will be back to purchase glasses with you. read more

Dr. Juang is the best optometrist ever. She's the only doctor I will get my prescription from. If I ever leave the area, I will travel just to make sure she takes care of my eyes. Dr. Juang is a treasure. She is thorough and detailed. She is meticulous with her measurements and is an excellent human. She has a wonderful bedside manner. She made my 8 yr old nephew very comfortable during his eye exam. She spent extra time answering his questions. I credit her with impressing on him the importance in wearing his glasses daily. Dr. Juang also saved my husband's vision. He had severe retinal detachments needing buckle surgery in both eyes and she caught both issues. He lacked any symptoms and wouldn't have had it checked out without Dr. Juang's intervention. I will forever be her patient. Wherever she goes, I'll follow. That's just how good she is. - Arely, Prem and Eric read more

I called to ask if they could fix a pair of sunglasses and the person there was very helpful and thoughtful. I got it fixed there and service was great, I was very surprised that Target Optical provided such excellent service and the Ray ban glasses there were also quite nice and priced well. read more

So happy that target has an optical! The extensive selection on ray bans and other brand name items makes it super easy to shop from. Studio, the optical assistant is very friendly and personal. She has great customer service skills. She's so sweet that you can't get mad at her for making you wait. I came in and there were about 3-4 patrons waiting, but she still managed to smile and chat with everyone while waiting. What makes it even better, is that I can use my red card for an additional 5 % off! What a deal. Can't wait for my benefits to kick in to come back! read more

My mom was so pleased. Abel The salesman helped us so much. Informative and friendly even thought I would been annoyed with all Of our questions. Excellent service read more

Always nice and friendly. I have been living in this area for a year but we go to glasses shops out of town. I came to this place for some reason that I did not recall but I vaguely remember it was a pleasant experience. This past weekend I dropped in one day to have my kids glasses fixed up cause I just didn't feel like driving for an hour to get this taken care of. This nice young lady did quite a bit of work and did a great job. She did not even charge us. I wear glasses and contacts and I know I will come here for any future purchase. read more

Phil was really friendly, informative, patient really well educated and generous with details about progressive lenses in the style I wanted he also saved me a lot of time read more

Awesome! Dr. Chia has been amazing, helping me with choosing the right daily contacts and giving me trials to try. For the most part the front desk staff is also awesome. I feel so bad for forgetting her name but she had awesome braids in her hair and gorgeous light colored eyes! She made me feel very welcome. Other than her, service from others can be a bit slow sometimes. I did have a bit of trouble reaching my doctor recently. But I do have to say that it feels like everyone is genuinely trying their best. read more

I have been here a few times for exams and glasses. They are the absolute best! The customer service is top notch! Malia is always so pleasant and helpful in adjusting frames. Studio the manager went well above and beyond to repair a pair of my frames that were bent. Thank you so much, I'll be back for sure! read more

Stephanie, Steve, and Dr Votran welcome me with great customer service! It's been awhile since I got my eye exam. They were very helpful and took their time and care to answers all my questions and needs. I recently purchased eye glasses and went back to inquire on contacts. Service was so great, I didn't want to go anywhere else. I highly recommend Dr Votran and his staff. Don't waist anymore time looking around. You came to the right place. They are dope! Came in today to pick up my new specs! STUDIO gives such great service! I love her vibe. Thanks for helping me ! I came in today because I love it so much there lol. I had to fix my glasses. Steve is great and took the time to help me and make sure I left happy! Great service and great staff always! read more

I was greeted by Phil and he was super friendly and reassured me they take their covid protocols seriously. When Dr. Votran was able to see me he was super friendly and knowledgeable. I haven't had an exam in a really long time but I felt really comfortable with him. When the exam was over I switched back to Phil and he guided me in the right direction for best glasses for my prescription and face shape. I'm happy I finally when in for my eye exam. read more

I was promptly greeted and given the paperwork needed to be completed. I was taken back for my exam very quickly. Dr. Votran was very thorough during his exam. He also took the time to educate me about my eyes during the process. My exam was complete and I was done and out of the office within 45 minutes. I was very happy with my exam and experience. read more

Doctor Votran is super friendly! And so are the staff. It's just hard to get a hold of them since there is usually one person working the floor. Other than that, I've had good experiences here. Dr Votran always wants to make sure you're comfortable and answers all your questions! read more

Looks like their Covid hours are 10-6 M-Sat. I mistakenly went later and found them to be closed because I thought they were still open until 8pm like it says on the websites. Had a positive experience with my evaluation and picking out glasses. There was only one other customer at the opposite side of the room and everyone is wearing masks. They are constantly cleaning anything that gets touches. I just need to pick up my glasses when they are actually open. read more

I wish I can give 6-7 stars. Studio was so helpful and patient and helped us a lot to choose our frame and even it was closed she was with us like a hour to just help us. She's awesome. My bf decided to come here too bcz this place is awesome. I'll bring all my friends too read more

Target Optical - Eyewear & Opticians Near Me - Alameda, California

I was feeling nervous getting my eye exam it's been years since I had my eyes check out. I made an appointment over the phone for the same day appointment at 4:30 pm I came 30 mins early and was seen right away after filling out the paper works. Dr. Votran came out and greeted me made me feel very welcome and comfortable through the whole process after everything was done I paid for my eye exam and choose my frame and lenses and pay for the glasses. I had to pay out of pocket since I don't have any insurance total came up to be over 500 but thankfully they had a deal forgot what the deal was call but it discounted me 100.00. Over all I had an good experience he took his time to explain to me about what was going on with my eyes and inform me that everything was good just need glasses and eye drops. read more

My entire experience was wonderful!! Dr. Chin is phenomenal! She was thorough, kind and knowledgeable. I will definitely be recommending Dr. Chin and her awesome staff! read more

I am completely pleased w/ Votran Optometry @ Target. I usually go to LensCrafter but I wanted to try out another place that I thought would be cheaper because I'm on a budget. I was going to make an appointment with Walmart because they had some frames that were cute and affordable but I was completely brushed off when I called to get some info so I decided to look into Target, I DO NOT RECOMMEND Walmart at all. When I walked in, I was greeted by Tessa. Tessa was helping out another customer so I browsed around to look at their glasses. I saw a lot of really nice designer glasses that were under $200: Coach, Versace, Dolce & Gabbana, Ray Bans, DKNY, Oakley, Armani Exchange... They also had some off brand glasses which was pretty stylish and you'd probably be familiar with if you ever shopped for their apparel: Mossimo, Merona, Xhilaration Tessa told me about their 50% off deal (ends by the end of this month) plus 10% discount from the app cartwheel (ends by the end of next week). Their Twill & Tweed brand is currently $139 for both the frame and lenses, not sure how long this promo will be for. Tessa was very friendly, informative and really courteous, she's awesome! I really appreciated Tessa'shelp. I was examined by Dr. Lam Votran, he was also courteous and extremely helpful. Dr. Votran answered all of my questions and made the process fast. He told me about the new Acuvue Vita which I fell in love with. Between the Acuvue Vita and Acuvue Oasis, Vita is easy on the eyes, I don't feel a thing and it's monthly (vs. bi-weekly). Vita is also cheaper (112.99 for a year supply for each eye, it had an instant rebate). Oasis was irritating! Not only was it expensive (for the year supply which sometimes can be over $300) it dried quick which irritated my eye, it would always slide off of my left eye after how many days of use. I hated it. Though I used our insurance Eyemed, the prices they have was still affordable without insurance. I've spent almost $500 on glasses, contact lenses plus eye exam before but today I spent $50 for my copay, $25.98 for my contact lenses for a year supply. This is the cheapest I've ever paid. If you have a budget but still want to be stylish or buy cheaper lenses and receive good customer service, I highly recommend going here. They're awesome! read more

Both Studio and Phil were extremely helpful when I had a problem with my glasses. They made things right and went above and beyond to repair and replace my lenses. I would recommend them to anyone who's is looking for optical help. read more

Where have I been? Target Optical is SOOO convenient and I left satisfied with my experience from beginning to end! Not to mention that for future visits to pick up/repair/clean/adjust/etc. my glasses or contActs, I can also shop at Target right after or while I wait :)! How convenient is that. There is also a GREAT selection of frames and brands, including new trendy styles. All of the staff have been super friendly and warm with every visit, which also goes a long way. Think I'll stick with this place! read more

Everything was A+! Dr. Votron was clear, concise, thorogh and pleasant. Very informative. Answered all my questions. The most comforting eye exam I've ever had in my 30+ years of living. A great doctor. I selected his optometry clinic because of the reviews so I felt it was only right that I give a review as well. The front desk associates were very helpful as a team and entertaining as well. Never ever had so much fun picking out glasses. Side note: wish I could've got tinted glasses as a kid because I would have worn them more often. It took me too many years to discover frames that actually compliments my head & face. Shout out to Ray Ban! The team was very supportive in picking out the perfect frames and lenses for my taste. Im happy and excited about the whole experience. Wish I'd met Dr. Votron and the staff long ago. Looking forward to my exam next year. Nothing less than a 5 star experience. The whole optical space was clean and organized as well. Will be referring friends, family and colleagues. read more