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    Elsa Pao, OD

    4.5 (75 reviews)
    Closed 9:30 am - 1:00 pm, 2:00 PM - 6:00 PM
    Updated 2 months ago

    Services - Elsa Pao, OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Elsa Pao, OD Photos

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    13 years ago

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    11 years ago

    Receptionists are always friendly, and greets us with smiles, and as always, Dr Elsa Pao is an awesome optometrist!

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    8 years ago

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    Page 1 of 2

    Ask the Community - Elsa Pao, OD

    Review Highlights - Elsa Pao, OD

    Plus they work on Saturday and even Sunday....

    Mentioned in 4 reviews

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    David A Hoh Chinatown Optometrist - Dr. Hoh helping a patient, with a partition to maintain Covid guideline

    David A Hoh Chinatown Optometrist

    4.3(12 reviews)
    0.1 miOakland Chinatown

    This office usually does not provide eye glasses prescription to you automatically unless you…read morespecifically ask for it. Separately, Dr. Hoh was to provide contact lens fitting and prescription based on previous contact lens package info. On the day of the fitting, my son had an eye infection and was unable to finish the fitting, he had to make another appointment for the following week. Upon his return, my son was told that the cash payment for the contact lens fitting he had paid previously was used for his infection treatment and he had to pay again for contact lens fitting. When I called and complained about the irregularity of this practice, Dr. Hoh became irated and said he did not want to have anything to do with our family and refused to provide my son a contact lens prescription. Dr. Hoh said he had treated my son for the eye infection, the contact lens cash payment was used for the medical treatment. My son is a Medical patient, but Dr. Hoh did not bother to submit a claim. We don't know what the so called medical treatment entailed; there was no itemized billing for any treatment. All we had for that day was a receipt for contact lens fitting. Nothing was mentioned about a medical treatment or relevant charges. Somehow, on the follow-up appointment, that cash contact lens payment had turned into payment for medical treatment. This is highly irregular and Dr. Hoh's attitude was arrogant. Perhaps he believes his Chinatown patients have little choice but to accept this kind of practice. They rarely, if ever, raise any questions because they are mostly confined to Chinatown. Still, wrong is wrong, Chinatown or not. Upon being called out on his highly irregular business practice, he did refund the cash payment with a check which my unbanked son has to pay a fee to get the refund. We will look for another doctor outside of Chinatown.

    I got my first pair of spectacles there 22 years ago!  I left for a few years as I had moved away…read morebut came back because of their vast selection of frames and designer sunglasses, too! They know my family because we've given them so much business over the years.  It was a quick routine checkup today.   There's a new glaucoma test! No longer will you anxiously await the puff of air directed at each eye. Yay to new technology! Dr. Hoh and staff have gone above and beyond with adhering to the COVID guidelines. You'll see protective glass on the reception desk, numerous air purifiers throughout the office (including 4-5 inside the exam room alone with the door open and Dr. Hoh seated across the room). Every frame you've tried on will be collected for decontamination. The waiting room has moved outside by the elevators. If you need help selecting a frame that suits your face, Annie is a great help choosing the stylish ones. So, there's absolutely no excuse for not getting a checkup now! Also FYI, Dr. Hoh has another Yelp listing ("A Chinatown Optometrist" with more reviews if you would like to check out.

    Photos
    David A Hoh Chinatown Optometrist - Lots and lots of frames

    Lots and lots of frames

    David A Hoh Chinatown Optometrist - Sanitizing the frames

    Sanitizing the frames

    David A Hoh Chinatown Optometrist - Lots of air purifiers to clean the air

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    Lots of air purifiers to clean the air

    Clark Tsai, MD - Office lobby

    Clark Tsai, MD

    4.7(3 reviews)
    0.1 miOakland Chinatown

    Dr. Tsai and his staff are amazing. Dr. Tsai performed cataract surgery on my mom, and she was very…read moreimpressed with his professionalism and thorough care from the beginning to post surgery. I, too, have seen Dr. Tsai for eye exams, and he's attentive and kind. I absolutely recommend Dr. Tsai and his healthcare team! Thank you!!

    Dr. Tsai is an excellent eye doctor! It is rare today to meet and see a doctor that actually…read morespends more than a minute with you in the exam room. Many docs see as many patients as they can, and have lost the ability to touch patients and have good bedside manner. With HMO and Health plans driving doctors to do this in order to stay in business. Dr. Tsai is the exception to that new reality in healthcare. He truly cares about his patients, and spends a good amount of time with you. His staff is multi lingual speaking: English, Mandarin, Cantonese, Spanish. This office is medium sized with 5 exam rooms, very modern ophthalmology equipment, and a super friendly staff. His office is very busy, obviously because he is a favorite here in the community, so you might want to allow some extra time for your appointment. On a personal note, several years ago Dr. Tsai was the only Doctor of about the half dozen different specialist that we saw, that was quickly and accurately able to diagnose a family member with a complex neurological disorder. His experience and accreditations, coupled with his great Bedside manner make him an outstanding MD.

    Photos
    Clark Tsai, MD - Outside in open mall

    Outside in open mall

    Clark Tsai, MD
    Clark Tsai, MD - Located on the 2nd floor.

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    Located on the 2nd floor.

    City Center Optometry

    City Center Optometry

    3.8(26 reviews)
    0.4 miDowntown Oakland

    Dr. Kelemen seems very knowledgeable and explains what he is doing very well. I didn't have any…read moreissues with my initial exam, but dealing with the process of ordering contacts was terrible. I agreed to have my annual supply of contacts shipped to their office (typically comes in 5 days) since I was told it was faster than shipping it to my address. I received no updates about the status of my contacts for 2 weeks. I called the office the Friday of the second week and the receptionist told me I would receive an update when the contacts were delivered. I called Monday of week 3 and was told by Dr. Kelemen that there was a software error and process request was rejected. He reordered them the same day and I asked for them to be shipped to my address instead. The next day the doctor calls me again and says that the original order was resent on Wednesday of week 2 and that the order he placed yesterday was the incorrect brand. Wednesday of week 3, I received the incorrect brand contacts that were shipped to my address (took 2 days) yet still have not received the original order. I call the office again to find that the courier supposedly mis-delivered to another office and they don't know if my order is at this office or was rejected and sent back to the warehouse. I asked for an time frame for deliver and he could not answer. I asked to cancel the order and to reorder to be shipped to my address instead since it seems like it would be faster. He refused since he did not believe he was in the wrong and that he had already ordered another yearly supply (wrong brand) and it would be expensive (for him) to do that. I ended up calling my insurance to try to cancel the order so I could order contacts online instead but they couldn't without the doctors agreement. I still have yet to receive the contacts as of writing this review (Wednesday week 3) or an estimated delivery time. Interestingly, the insurance agent told me that Dr. Kelemen told them it should arrive by the end of week 3, yet did not tell me that.

    I had a wonderful experience at City Center Optometry. Dr. Kelemen was incredibly thorough in…read moreconducting the comprehensive eye exam, detailed in his explanation of every step done in the procedure, and patient and understanding towards my concerns and questions.

    Photos
    City Center Optometry
    City Center Optometry

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    Elsa Pao, OD - optometrists - Updated May 2026

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