Got myself an eye infection, and I wanted to get it checked. I called a number of places that…read moreeither didn't take my insurance, or only did surgery and not regular appointments. How does one effectively find providers these days? It should be easier than it is, and so I hope this Yelp review will help someone else find Dr. Melanie Hom helpful. So glad to have found a good local opthalmologist in case it happens again. The group was extremely professional, and Dr. Melanie Hom was very nice and efficient. Told me I didn't need to buy antibiotics if I wanted to wait and see how it got better, and I could call her if the antibiotics were as expensive as their list price. I'd happily go back to see them for new glasses or otherwise. Keep up the good work and positivity!

Careful, considerate, knowledgeable, intelligent, professional, and truly amazing. Two cataract…read moresurgeries later, my entire trust in this doctor is only heightened. I travel six hours round trip to see her-- Highly recommend.

I could not be happier with the outcome of my cataract surgery. My vision has dramatically…read moreimproved. Dr. Pascal, his surgical team and office staff are professional, caring and personable. I would not hesitate to recommend Dr. Pascal's practice. You will be in good hands.

Beware of Dr. Pascal! I was treated by the doctor for a number of years. He performed cataract…read moresurgery on me, successfully, about 11 years ago. He also, treated me for glaucoma, unsuccessfully, for a number of years afterwards. Dr. Pascal was negligent in this regard, failing to refer me to a glaucoma specialist, who inserted stents in both eyes, until well after I had experienced permanent nerve damage. 2 ophthamol;ogists confirmed that this damage could have been avoided had Dr. Pascal referred me to the glaucoma specialist earlier.Now I have to live with weak eyesight for the rest of my life!

Bay Bridge Optometry has been consistently excellent every time I've visited. My husband and I have…read morebeen going there for three years, and we've always had a great experience. Booking online is simple, and the team is always friendly and efficient. Their equipment feels up to date, and Dr. Liu does a great job making the exam feel relaxed while still being thorough. He's also super friendly, so it's always a pleasant visit. Definitely a great option for eye care in the Bay Area!

Without a doubt the best experience I have ever had with anything like this. Professional,…read morethoughtful, kind and honest. Staff is terrific and Dr. Liu could and should be teaching others how to do what he does.

Beyond grateful for the team at the Berkeley optometry clinic. I was able to get my Scleral lenses…read morecovered by insurance and shipped to my house! I can't begin to explain how easy and pleasant my experience with Allison was. The receptionist was also amazing I wish I would have gotten her name. Big thank you to everyone who made my experience enjoyable Can't wait to finally be able to see again!!

I feel I have to warn other parents about our experience at the UC Berkeley School of Optometry's…read morepediatric clinic. We were referred there after our two‑year‑old had an abnormal result during a routine eye screening. At first, things seemed caring -- the staff was polite -- but we had problems almost immediately. The first optometrist told us she was in the "normal range," but mentioned someone else would need to check her results. A second doctor reviewed the tests, said the same thing (normal), and again insisted another review was necessary. (The first two doctors were in residency) Then a third doctor entered and delivered a completely different diagnosis: claiming our daughter was "extremely" far‑sighted, that one eye was much weaker than the other, and recommended she be given glasses immediately and wear them all day, every day. We followed that advice, bought two pairs of glasses the next day, and endured a painful adjustment process--tears, frustration, confusion. Within one week, her left eye began dramatically turning inward (crossing) while she was wearing the glasses, a change that reversed when they were removed. This was clearly alarming, especially because this had not been a problem before the glasses. I called the clinic to alert them to the problem. Every time, I was told I couldn't speak directly to the doctor -- only through office staff, who would pass messages along. The response relayed to me was that we should continue using the glasses despite the obvious adverse effect. I insisted on alternatives or reassessment, but instead was told the earliest available appointment was months away and that the glasses must stay on. Only after much pressure did the doctor agree to see our daughter in a few weeks, but I couldn't wait that long and demanded that she give me a call. Despite describing the situation and our concern, the doctor stood by her original prescription and told us to keep the glasses on even if it was causing a crossed eye. I told her I wouldn't do that and would seek another opinion. I was forced to trust my instincts and seek a second opinion from a pediatric ophthalmologist. That doctor determined our daughter's vision was well within normal range for her age, and that she did not need glasses. Worse, she confirmed the glasses were causing the eye‑turn. She was astonished the UC Berkeley clinic would allow us to continue the glasses in the face of visible harm. To be on the safe side she scheduled a follow up appointment in six months to ensure our daughter's eyes were not worsening. At a follow‑up, the ophthalmologist declared that our daughter's vision is now better than average, her eye alignment is perfect, and she won't even need to be seen again for three years! Meanwhile, we spent hundreds of dollars, endured relentless stress, and had our child's eye health put at risk by a clinic that persisted with a potentially harmful treatment when there was clear evidence it was making things worse. I strongly advise parents to steer clear of the pediatric optometry department at UC Berkeley, especially for infants and toddlers. If your child's eyes are in doubt, find a qualified pediatric ophthalmologist instead -- someone who will listen to you, follow the evidence, and prioritize your child's safety.

I am a former patient, having had cataract surgery on both eyes with this office. A few years…read morelater, I am having issues with double vision and poor visibility, but I cannot get an appointment. After several calls to the office which referred me to Hill Health which has no way to make an appointment for a former, and I even after sending texts to their website, I have never received a return call and gave up after weeks of trying.

I never even got around to making an appointment but spent nearly a week going back and forth via…read moretext just to do so. I called initially and received an automated text message about filling out new patient paperwork which I did and submitted. The response was not prompt and it remained on text and no follow up call. That would not have been a problem however days went by with one sentence questions which I provided prompt answers to in order to move the process along. Now almost a week later and I still have no appointment. I tried to call again multiple times and no one answers the phone. Not sure how they run a business!

Dr Andy be able to save my left eye. I got poke in the eye…read moreand tare my cornea. I was not be able to see anything from my eyes for 3 weeks. It was blessed founding him and his crews. Everyone were nice and very professional. Can't say any better word than they are super awesome. This place will fix your eyes.

Had an emergency but the scheduler offered a routine appointment that was two months out. Mentioned…read moreto the staff when I arrived. They apologized profusely and said they will address it with the office manager. The lobby is connected to another room that is crowded with staff. The room has a main station for checking in and another counter for checking out. Weird set up. What bothers me was the lack of professionalism from the office staff. I felt like I was in a busy salon with a lot of chattering. Really don't want to know what the person did over the weekend or other personal stuff. Even when I was in the treatment room I can hear them chatter amongst themselves. The optometrist was very active, talked really fast and seemed like she wanted to finish with me and move on to her next patient. The ophthalmologist was one of the main physicians. Came in without a greeting and didn't take the time to read my chart. Had to explain once again why I needed to see them. Seemed competent but lack social skills. Was Going to transfer my care to them but not sure if I want to now. Have a follow up appointment but I have a strong desire to cancel.

This woman is AMAZING. I am recommending her to so many…read morepeople at this point. I was a bit scared but she is so professional, so kind, patient, and just a great doctor. Everything has come out beautifully. If there were more stars I would use them. She is wonderful!!!!

I waited quite a while to send this review quite honestly I left the office so upset I wasn't sure…read moreI was going to leave one. It's quite a bit about the money in the office for sure when I declined to have the surgery so again this is not a reflection of the surgical skill they continued to call and get me a book. I felt the consultation was not a fit at all and while I was there for assistance, I felt like I was judged.

My rating is a GENEROUS one for this clinic. It is 3 vs. 0 stars as the ophthalmologists are…read moreexcellent however it is an excellent example of how significant the impact can be on healthcare when the BUSINESS end of such is a disaster AND when the PERSONAL ISSUES OF such individuals continue to go unaddressed. *Calls go unreturned * Messaging system which is so poorly managed calls get routed back to same extensions in a loop * Persistent rudeness (as other reviewers have noted) likely due to the horrendous management * Persistent use of cheap and non-standard IT products and services * Persistent use of standard email to communicate with patients vs. standard encrypted systems designed specifically for healthcare centered businesses re adherence to HIPPA regulations Whoever manages this clinic needs to find something else to do in life and executive management needs to DO THE JOB OF FIRING that manager(s). TIME IS UP for these individuals to change. The general attitude of 'as many patients as possible' vs. 'as many patients as CAN BE SERVED PROPERLY' will eventually, if this has not already occurred, result in either a lawsuit so big it will ruin this business altogether OR actual deaths (which is likely the same thing). This is not just the usual and customary too many patients and too few people to handle them. This is a combo of people with personal control issue problems micromanaging stuff such that the stuff cannot get done at all to management that is more focused on $ than purpose AND the denial of problems that might be at least minimized by simply FIRING the micromanaging ...management. Reality is it costs $ to run a clinic. You either spend the $ to do so properly or get the hell out of the business of healthcare. The only thing positive now about this clinic are the ophthalmologists which, were it not for them, this patient would have totally dumped this place overboard a long time ago but likely will now be doing exactly that since access to these superior ophthalmologists becomes moot given they have become inaccessible due to epic mis and dismanagement. Sadly, would not recommend anyone use this clinic now (2025). Nope. The less than stellar reviews here are accurate.

My mom had her cataracts done here because she's been coming to this office a very long time. It's…read morebusy and they lack any proactiveness. We came last week and they asked for a referral that was on us to get versus them contacting her doctor. What a frustrating experience. We rescheduled and I called first to see if they received the referral. They said no and I called the primary doctor who said they did but would do it again. Thankfully they got it. We arrived at the scheduled time with two patients in front of us. It's at least 45 minutes waiting. It's a very busy office that serves quite a lot of Asians which is comforting for mom. Parking is a nightmare so give yourself plenty of time otherwise there is a garage a block away. The garage is pricey.

They were true two primary issues with Michael Wang's ophthalmology practice…read more The first one is that the communication with the office was terrible. They do not respond to messages in the MyChart system, despite asking you to use the MyChart system to communicate with them. They do not respond to text messages, despite not answering their phone and having a voicemail that asks you to text them. I have sent over six messages across those two systems and not received a single response. Second, the office in Lafayette looks like a barren movie set. There is absolutely nothing on the walls, and it appears to be some sort of temporary space. The chairs you sit in are rickety and mismatched. The furniture looks like it's something from a thrift sale. So strange. In the end, I had to leave the practice because I was not able to get my prescriptions renewed by virtue of never being able to reach their office. The care quality was quite poor.

Dr. Wang has been my eye doctor for 20+ years. He is excellent at his job and has a kind and…read morehumorous personality.

I want to thank Dr. C. Luo and his Oakland staff for their professionalism, kindness, patience and…read moresupport. All of my in office visits are extremely pleasant. Respectfully and Most Grateful, Sandy Brock

Horrible experience. Was early for my appt. but told I would have to wait 1.5 to 2 hrs. past my…read moreappointment time because "that is the way things are done here." I was not told this when I made the appointment. Also the doctor I was supposed to see was not there so they'd assigned a different doctor without telling me. Staff did not seem in the least bit apologetic. I guess they are used to everyone being upset about waiting so long. I did not stay, didn't have an entire afternoon to waste. Beware.