Careful, considerate, knowledgeable, intelligent, professional, and truly amazing. Two cataract…read moresurgeries later, my entire trust in this doctor is only heightened. I travel six hours round trip to see her-- Highly recommend.

This women is a credit to her field and one of the finest doctors in the Bay Area. Make every…read moreeffort you can to see her, because she is undoubtedly the best you are going to get. "Expert" and "skilled" are only the beginning.

I could not be happier with the outcome of my cataract surgery. My vision has dramatically…read moreimproved. Dr. Pascal, his surgical team and office staff are professional, caring and personable. I would not hesitate to recommend Dr. Pascal's practice. You will be in good hands.

Beware of Dr. Pascal! I was treated by the doctor for a number of years. He performed cataract…read moresurgery on me, successfully, about 11 years ago. He also, treated me for glaucoma, unsuccessfully, for a number of years afterwards. Dr. Pascal was negligent in this regard, failing to refer me to a glaucoma specialist, who inserted stents in both eyes, until well after I had experienced permanent nerve damage. 2 ophthamol;ogists confirmed that this damage could have been avoided had Dr. Pascal referred me to the glaucoma specialist earlier.Now I have to live with weak eyesight for the rest of my life!

Bay Bridge Optometry has been consistently excellent every time I've visited. My husband and I have…read morebeen going there for three years, and we've always had a great experience. Booking online is simple, and the team is always friendly and efficient. Their equipment feels up to date, and Dr. Liu does a great job making the exam feel relaxed while still being thorough. He's also super friendly, so it's always a pleasant visit. Definitely a great option for eye care in the Bay Area!

This review is long overdue. I've been going to BBO for number of years now and wanted to give a…read moreshout out for Treat. In a time when customer service is taken over by bots, it is so refreshing to receive top-notch, in-person service. Treat has gone above and beyond in addressing my needs and concerns. He even took the time to call my optometrist in SF due to unclear prescription details. And when he says he'll call you back, he'll call you back. They accept VSP and have a great line of frames to accommodate the Asian nose Bridge :) You can park at the back of the building for free (secure lot) and get a sammy at Ike's next door after your visit. Please support this local business!

Huge choice of frames. Excellent care. Optometrist check the situation. Takes insurance.read more

The optometrist I see there is very helpful, but my rating is 1 for the phone service. I have been…read moretrying to call for 2 days now and cannot get through. Phone or visit is the only way you can contact them. (parking is impossible so you never know when to just drop in) It is like back in the 80's. I'm looking for another provider that sells the glasses I like. Why don't they add email contact?

Excellent care. Always on time. I had successful cataract surgery AND selecting glasses is…read moreconnected to Eye Physicians of the East Bay

I never even got around to making an appointment but spent nearly a week going back and forth via…read moretext just to do so. I called initially and received an automated text message about filling out new patient paperwork which I did and submitted. The response was not prompt and it remained on text and no follow up call. That would not have been a problem however days went by with one sentence questions which I provided prompt answers to in order to move the process along. Now almost a week later and I still have no appointment. I tried to call again multiple times and no one answers the phone. Not sure how they run a business!

Just had a very successful cataract surgery with Dr. Andrew Sorenson and it was frankly amazing. My…read morevision is much improved and he is an excellent surgeon. The surgeries were very easy and he is very enthusiastic. Loved the whole process. I am recovering now and there is hardly any discomfort and I am doing well and I am loving the results. I am very happy with this and will continue to go to this vision practice.

The Optomitrist was unable to clearly explain what the changes meant in my subscription numbers…read morefrom last year citing the reason as 'optics'. When asked if this meant my vision had improved she was equally vague and patronizing 'If you want to look at it that way you can.' After a long relationship with Andrew Sorenson I'll be looking for a provider who can deliver on both Optometry as well as Opthamology.

This woman is AMAZING. I am recommending her to so many…read morepeople at this point. I was a bit scared but she is so professional, so kind, patient, and just a great doctor. Everything has come out beautifully. If there were more stars I would use them. She is wonderful!!!!

"I've had the privilege of working alongside Dr. Rona Silkiss in the operating room for over 20…read moreyears. As a Surgical Technologist, I can say without hesitation that she is the most talented and gifted oculoplastic surgeon I've ever had the honor to work with. Her surgical precision, clinical judgment, and commitment to excellence are truly extraordinary." -- Tony Provencio, Surgical Technologist

My rating is a GENEROUS one for this clinic. It is 3 vs. 0 stars as the ophthalmologists are…read moreexcellent however it is an excellent example of how significant the impact can be on healthcare when the BUSINESS end of such is a disaster AND when the PERSONAL ISSUES OF such individuals continue to go unaddressed. *Calls go unreturned * Messaging system which is so poorly managed calls get routed back to same extensions in a loop * Persistent rudeness (as other reviewers have noted) likely due to the horrendous management * Persistent use of cheap and non-standard IT products and services * Persistent use of standard email to communicate with patients vs. standard encrypted systems designed specifically for healthcare centered businesses re adherence to HIPPA regulations Whoever manages this clinic needs to find something else to do in life and executive management needs to DO THE JOB OF FIRING that manager(s). TIME IS UP for these individuals to change. The general attitude of 'as many patients as possible' vs. 'as many patients as CAN BE SERVED PROPERLY' will eventually, if this has not already occurred, result in either a lawsuit so big it will ruin this business altogether OR actual deaths (which is likely the same thing). This is not just the usual and customary too many patients and too few people to handle them. This is a combo of people with personal control issue problems micromanaging stuff such that the stuff cannot get done at all to management that is more focused on $ than purpose AND the denial of problems that might be at least minimized by simply FIRING the micromanaging ...management. Reality is it costs $ to run a clinic. You either spend the $ to do so properly or get the hell out of the business of healthcare. The only thing positive now about this clinic are the ophthalmologists which, were it not for them, this patient would have totally dumped this place overboard a long time ago but likely will now be doing exactly that since access to these superior ophthalmologists becomes moot given they have become inaccessible due to epic mis and dismanagement. Sadly, would not recommend anyone use this clinic now (2025). Nope. The less than stellar reviews here are accurate.

My mom had her cataracts done here because she's been coming to this office a very long time. It's…read morebusy and they lack any proactiveness. We came last week and they asked for a referral that was on us to get versus them contacting her doctor. What a frustrating experience. We rescheduled and I called first to see if they received the referral. They said no and I called the primary doctor who said they did but would do it again. Thankfully they got it. We arrived at the scheduled time with two patients in front of us. It's at least 45 minutes waiting. It's a very busy office that serves quite a lot of Asians which is comforting for mom. Parking is a nightmare so give yourself plenty of time otherwise there is a garage a block away. The garage is pricey.

It's always been a good experience when I see Dr. Wang and his staff. They are ALL so pleasant, on…read moretime and efficient. Today, after a short visit (checking eye pressure), I headed to the grocery store with a very specific list of items that I'd been forgetting. But, when I got to the store, I didn't have the list that I was positive I had put in my pocket. My mind went blank and I couldn't remember more than a single item on the list. Low and behold, I received a VM telling me that my list must have fallen from my pocket, as it was on the chair I'd vacated. I quickly called back and asked if the nice receptionist could possibly send a screenshot of my list so I wouldn't have to drive back to get it. She was more than happy to!!! I'm a VERY happy client (patient) due to how personable and capable the entire staff always is, but now I have reason to sing their praises for going "the extra mile"! Thank you!!!

They were true two primary issues with Michael Wang's ophthalmology practice…read more The first one is that the communication with the office was terrible. They do not respond to messages in the MyChart system, despite asking you to use the MyChart system to communicate with them. They do not respond to text messages, despite not answering their phone and having a voicemail that asks you to text them. I have sent over six messages across those two systems and not received a single response. Second, the office in Lafayette looks like a barren movie set. There is absolutely nothing on the walls, and it appears to be some sort of temporary space. The chairs you sit in are rickety and mismatched. The furniture looks like it's something from a thrift sale. So strange. In the end, I had to leave the practice because I was not able to get my prescriptions renewed by virtue of never being able to reach their office. The care quality was quite poor.

I want to thank Dr. C. Luo and his Oakland staff for their professionalism, kindness, patience and…read moresupport. All of my in office visits are extremely pleasant. Respectfully and Most Grateful, Sandy Brock

Horrible experience. Was early for my appt. but told I would have to wait 1.5 to 2 hrs. past my…read moreappointment time because "that is the way things are done here." I was not told this when I made the appointment. Also the doctor I was supposed to see was not there so they'd assigned a different doctor without telling me. Staff did not seem in the least bit apologetic. I guess they are used to everyone being upset about waiting so long. I did not stay, didn't have an entire afternoon to waste. Beware.