Good quality mattress for great price. Friendly staff. I would recommend and return to purchase…read moreagain

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

We ordered a coffee table from them that had to be special ordered. We've had it less than two…read moremonths and noticed that the molding on the side of it was peeling away, so we attempted to file a warranty claim. First of all, you can only make claims via a web form, which we did, and included a picture of the issue. They stated they take up to 48 hours to reply, and they pretty much did that to the minute. They basically accused us of physically damaging it, mind you that was off a single picture we sent, and then informed us we would have to pay for the repair. Didn't offer to send anybody to check it out, or even offered to allow us to take her to the store for an assessment, they basically just tried to put the blame on us, when we did nothing to cause the damage. I've used other stores such as Bob's discount furniture, and when we had a warranty issue, they sent someone to our house, to not only verify the issue, but also make the repair. I could've purchased this table elsewhere, and based on this, I will in the future because they refused to stand behind the products they sell.

Bought a couch from them and they said i have 5 days to let them know id anythings wrong so they…read morecould fix it, they dropped the couch off and and it was assembled incorrectly. I emailed the store directly, emailed the business email, called the store, called the support number, and no reply/straight to voicemail everytime. My couch is still assembled inccorectly. EDIT: ( A REPLY TO THEIR COMMENT ) i did open a case, i did use the exact contact info you replied with, and i never recieved any email back. Dont act like you're some helpful company if you aren't going to help, its outrageous how friendly you guys act to make the customer seem like the bad guy. You sell furniture and once its sold you don't care, and your other reviews reflect that.

I bought a guaranteed for life love seat and sofa. IThe love seat was boxed but defective when they…read moredelivered it. Three times they promised to be here to attempt to fix it. Three times they have failed to show up. No call, nothing. I am disappointed as I thought I bought the best made.

Chad Carling of Furniture Plus is my hero. My husband was…read morerecently diagnosed with advanced Melanoma Cancer. He hurts all over, can't sleep and I have a herniated disk from helping him up several times a night. I knew he needed a power lift recliner fast to save us both. Chad had the best one I could find -the FlexSteel ZeCliner with heat and massage. He beat the local Sedona price by $300 and he and Brett (or Bruce) drove the chair 2 hours to get it to us asap How's that for service? At a time when ppl don't even bother to answer the phone when you call a business (since Covid). Chad and Furniture Plus delivered the BEST possible chair on the market at THE BEST price to someone in need as quick as humanly possible. I found them online and never met them until today. He cheerfully answered all my dozens of text questions before I made the purchase. Sent pictures and videos too. I Love them. My back loves them. My husband found something positive for him on this day in an otherwise grim future. Who knew a piece of furniture could be so uplifting-literally So blessed. So grateful. THANK YOU FURNITURE PLUS -Joanne P. Village of Oak Creek, AZ

Awesome. Polite. Fair prices. Don't feel like they are hovering when you shop. You have to stop by…read more Found table/chairs. Chairs have wheels . Hard to find used.

Nice, friendly, and very helpful. Excellent quality furniture. I wasn't sure exactly what I wanted…read morebuy to furnish my home. Mark went out of his way to help me find exactly what I wanted. I found both new and consignment furniture. When Kenneth brought the furniture to my home, he was so polite. He moved it in for me without a problem. I love our furniture. Thank you grandpas furniture!!! I will definitely go back again soon.

My husband and I went to Kerby's yesterday to look for a king size mattress. Talked with Phil…read more Found the one we like. We were pleasantly surprised when he said it would be delivered the next day! The guys just delivered it. 2 nice guys took out the old and brought in the new. Had it set up in no time. Looking forward to a good night's sleep for once in a long time. We really like doing business with Kerby's. We're still fairly new to the area, but our son had bought furniture from Kerby's so we tried it and purchased a very long console with a heater which we love and went back for the mattress. Don't drive past this store. Super nice people. Highly recommend Kerby's. Jan and Jerry Peterman Mesa

LOVE our new couch!! After about 5 stores I found Kerby's and the quality furniture I was looking…read morefor! Sharron did a great job answering questions and getting exact dimensions. JC and Jessie delivered to us in Chandler and did an incredible job! They were careful and courteous. We didn't have to lift a finger. Thank you!

This was a GREAT FIND! 10% off everything store wide, and they get deliveries daily…read more Very helpful, zero pressure sales associates! Paula was our favorite. $70 flat fee for delivery no matter the size of your purchase!

Worth a look! I've…read morebeen intrigued by the name and finally had a chance to stop in. Nothing fit my needs but the place was clean and everything looked decent quality. They had some interesting items as well as more basic. The pop art car bar was tempting but I don't have a spot for it. Easy parking.

I love shopping at At Home. I always find something during my favorite season (Halloween). I…read moreespecially love the layout of the store and how well organized it is. From the time you enter you're flooded with beautiful decor all around you. Right now there are Fall and Christmas decor around every corner. The slight negative is how damaged decor items were or inoperable decor on the tables for sale. I think those items should have been moved, highly discounted, or flagged somehow. The positives are customer service from the cashiers and one person in particular who I flagged on the floor to help me get an item that was too far to reach on the table.

I ordered an umbrella and stand from them. They said they would deliver but only delivered the…read morestand and then texted me that the umbrella was not available. I called the number on the order and they basically they would cancel the order so I saId OK. About an hour later the stand arrived via Uber. I told them to take it back and they said they could not and they had to leave it here. I called the number again and they said I would have to bring it back personally or order something to go with it. I tried to order a few things and they kept saying out of stock and also would have charged me another delivery charge. The person on the phone said I had to order on line or go in the store as they could not help. I was upset and they told me that kept telling me I had to stop my attitude.

Excellent experience at Scandinavian design. They took into account what I really wanted in terms…read moreof a sofa, including how high it is from the ground! They walked me through all of my options, and even let me know about the custom order option, and then they gave me an accurate timeline for when my items would be ready. One of the sofas has been delivered, it looks beautiful, and the guy who delivered it truly gave me white glove service. Thank you

I had recently ordered a Svante media stand and it came damaged - with two big cracks in the bottom…read moreboard. To get the media stand exchanged, I have to first work with their 3rd party vendor and based on the vendor's assessment the next steps will be decided. Basically, they are leaving me (the customer) in limbo. Though I had ordered the media stand from their Mesa store, I had to go all the way up to their warehouse in Phoenix (an hour's drive from my home) to pick up the media stand. They surely know how to make things more difficult for their customers! A 'good' store would make things easier and not difficult for the customer. Also, a month ago, I had ordered a Quintin nightstand online, paid for it and everything. A week later, I get a call from them saying that they are out of the nightstands! Overall, I am really disappointed with their customer service. Damaged furniture out-of-the-box is another big concern. No more shopping at Scandinavian Designs for me!! Future customers: Do check your furniture thoroughly for any damage prior to pick up and/or after delivery!!

Wide variety of high-end items at fair prices. Easy to coordinate deliveries of larger furniture…read morepieces. Seem to rotate their inventory fairly often and they keep the website up to date with photos.

They think there to good for high end consigned pieces rediculous…read more Owner said take it to a low end store paid over 1500 had bill of purchase recently they are rediculous

I was drawn into the store on a Sunday stroll around DTG by the wonderful scent that was lingering…read moreinto the air around it!! I am so happy my curiosity brought me here. What a darling little store!! Very trendy with the times with home decor, clothing, and even baby/toddler essentials! I bought the scent I had smelled, which was a luxury brand of incense. While I never burn incense, I HAD TO buy it and give it a go at home because wow!! You'd never know! Smelled like a high end boutique candle. The owner was so sweet and fun to talk to as well. This is a super clean shop located perfectly in the walking arena of down town Gilbert.

Super cute home store! The owner is super nice and the shop has such a great vibe. She mixes in…read moresome clothes too which are always cute! Definitely recommend a visit .