They have great customer service. They're always very honest about the repairs and are always able…read moreto answer any questions I have. They also let you know if they find anything else.

Jeff really when above and beyond to get my glass AND camera covered by insurance I can't thank him…read moreenough! I went to a few shops and dealerships before I got here no one could help me like they did! FIVE STARS

Hands down the best auto repair shop in Long Beach! Finding an honest and trustworthy mechanic can…read morebe rare, but Jamel, the owner, is truly one of a kind. He is deeply knowledgeable, fair, and transparent--he will never overcharge you or try to take advantage of you. If a job isn't something he can do, he'll tell you directly rather than wasting your time or money. His mechanical work is always top-notch, and he consistently leaves our cars running perfectly. On top of that, his generosity and integrity are unmatched. Just recently, my wife's car had an issue with the headlight wiring, so we bought a replacement connector. Jamel helped us install it right away, and when I asked how much I owed him, he completely surprised me by saying to just leave a small tip. I was honestly left speechless. Mechanics like Jamel are truly hard to find these days. If you're looking for high-quality service at a fair price from someone you can actually trust, Advance Auto Service and Tires is the place to go. I can't recommend Jamel enough!

I have been to this mechanic for several services and have been satisfied each time. My car is…read morerunning very well for an older vehicle! The value of their services is appropriate to what you receive as a customer. Also, I recently received a very expensive quote from another mechanic for a service my car needed and took it to Jamel and Celine. They inspected my car and ensured me that that service was not even necessary! I am not very knowledgeable about cars, so I deeply appreciate that they were honest with me at a time when I could very well have been taken advantage of and charged for something that was not needed. Jamel, Celine, and their team deserve all the business and positive reviews!

I brought in my '06 RSX Type S to get a new clutch and flywheel installed. I bought an ACT…read morelightweight flywheel and an Exedy Stage 1 clutch and brought it to them. I was also having issues with the clutch hydraulics (bought this car used, love it to death but don't like the way it was previously maintained). Upon investigation, they found that the master and slave cylinders were getting stuck, and they replaced them with reasonably priced parts. When they got to removing the old clutch and flywheel, they sent me a picture of the shoddy workmanship that the previous person who worked on the clutch did. They showed me that a bolt was barely screwed in! I can tell by the condition of the bolt that it had been like that for a long time. The diligent mechanics also noticed worn bushings and replaced them. All issues were evidenced with pictures so you know they're not fooling you. I previously worked as a mechanic so nothing gets past me when it comes to my vehicles being worked on. These technicians are diligent and the labor rate is very fair; you get what you pay for, in a good way. I immediately took a drive down PCH to Huntington Beach to begin the clutch break-in process. Everything feels perfect and I am happy with the work completed. I will be returning to Big Q for all my major service needs. As will my mom, whom also previously brought her car in for service.

I had been here once before and had a great experience, so when my car's AT light went on…read moreunexpectedly one night I called them first thing the next morning to see if they could get it in. They said they could and gave me a timeline for working on the vehicle that matched my needs. While I appreciate them getting me in on short notice, they consistently over-promised and under-delivered on when they would be able to work on my vehicle. They were able to diagnose a couple of leaks that they thought were the problem and sent me photos to show me what they were looking at. In the past when I've left my car at this shop for work they sent over a detailed estimate before starting the work, but this time I only received the verbal estimate over the phone. I drive an old car, which isn't worth much, and I did let the person know that I wasn't interested in investing more in repairs than the vehicle is worth. As it was, the two leaks were just over $1K to fix, and I OK'd the work to begin. After fixing the first two leaks, they then came back and told me there was a third leak, which would require a more major repair to the transmission and they would have to have their transmission person (who wasn't there that weekend) send me an estimate the next day. While I understand that it's plausible that the third leak wasn't something they could have originally diagnosed, it felt a bit weird that the photo they used to show me the leak was one of the original photos they had sent before starting any work. If the leak was visible in that photo, I'm unclear why they couldn't have diagnosed it earlier. The added cost of this additional repair definitely tips the scales of worth-it/not-worth-it to repair vs replace this car, so I wish I had had all the information before deciding to make the initial repairs. Unfortunately, despite stabilizing the ATF level, fixing the leaks did not resolve the transmission issue. On a smaller scale, they didn't check or top up the tire pressure, which most mechanics I've gone to have done as a courtesy when working on my vehicle. The day after I picked up my car the tire pressure light went on, and when I checked my tires all four of them had low pressure. It's a small thing, but especially when dealing with expensive mechanical items like cars, the small things matter a lot in creating a sense of security and trust with your mechanic. They did mention that they were under new management since the last time I had been in, which may account for the different experiences.

I was in the process of making a decision to either sell my car or fix my 500SL Mercedes. After…read moredoing due diligence with manufacturer and a couple private auto repair places (and having had great tire replacement at Tom's tires in the past) I returned to Tom's Automotive Service Center. They explained what I needed I ordered this service The quality was outstanding and the value very reasonable. I recommend them highly and give Victor an extra kudo for his help! You won't go wrong taking your automobile there.

I took my van in to get checked out and they were very quick to respond, helpful with the service…read moreand had the integrity to let me know nothing needed repairing! I would absolutely recommend them, very honest people.

I visited three local shops looking for help with an emergency tire issue, but unfortunately, none…read moreof them offered any assistance. I then found this shop on my map and decided to give it one more try. I'm glad I did. The staff were kind and helped me right away. Although what I needed was a small repair, they took the time to assist me without hesitation. I especially appreciated their honesty and integrity when I asked about the cost. Thank you for your honesty. I highly recommend this shop to anyone looking for not only great service but also genuine kindness and integrity.

Ghassem's service center it great!!! I needed a new wheel…read morebearing put on my Toyota, Toyota quoted me $1300, and Ghassem did it for $500. The service was professional, and they explained everything to me. They let me know that when one wheel bearing goes bad, the other one might do it shortly after. So I'm watching for that, and if it happens, I'll be heading right back to Ghassem's shop. It's on the corner of Clark and Atherton, right where the Strawberry stand always is. I've heard from a lot of people that this is a very trustworthy shop, and now I have firsthand experience.

I've always had a great experience with Lee's Auto Service. To get my car smog checked, they are…read morefast, efficient, and polite. I don't understand why anyone would give them a bad rating. I was referred by my very trustworthy mechanic years ago, and they are both excellent service providers.

I took my car here for a routine oil change, and the same day I got home, I noticed oil leaking all…read moreover my driveway. Because I was getting ready to go out of town, I took the car to another mechanic to have it checked. I was told that something underneath the vehicle had not been properly tightened/secured during the oil change, which caused the oil leak and led to serious gasket damage. I'm now being told the repairs could cost around $6,000. My car was not having this issue before the oil change. What should have been basic routine maintenance turned into a major mechanical problem and an extremely expensive repair. I'm very disappointed with the service and the damage this has caused. I would strongly recommend anyone coming here for an oil change check underneath their vehicle for leaks immediately afterward and have the work inspected if anything seems wrong.

Third time I've been to Pepboys after getting ripped off at Jiffy Lube (hid the prices until it was…read moretime to pay/scammed into getting my transmission fluid changed when it didn't need it). Now three times, I have had wonderful service at this Pep Boys. I love the people behind the counter (I'm starting to recognize them) and I never get upselled into oil or other things I don't need/want. This time, aside from the oil change, I let them know I was having issues with squeaky brakes. I was taken back and shown my brake pads and given a quote. The price was reasonable and they were fixed in no time. I'll always drive right past Jiffy Lube to Pepboys for fast, honest service. Shout out to the manager (I can't remember his name) for his pleasant demeanor and helpful attitude.

Worst experience ever. I had my car towed there Saturday morning. this location said they would…read morehave someone look at it Sunday. I called Sunday to check on it and they said a technician wouldn't be in until Monday now. Monday rolls around and I call them again first thing in the morning and they tell me the technician doesnt come in until 11am! Not once did I receive a call/email/text regarding my car. I had to constantly call them (if I even got through because they will put you on hold and hang up. Multiple times!) Finally, they tell me that I just need a fuel hose clamp. It is now 310pm on Monday and they are requesting $300 for service and parts and I have until 315pm to decide, for the part to come in the next day. I agree and call back for an update the next morning and they said they would call me as soon as the part came in. Did they? No. Of course not. Then after extending our hotel checkout AGAIN (we are from out of state) at around noon, I called and was on hold for 30 minutes before the rude woman tells me, "oh the part came in and your car is ready". My car was filthy when I got it back. $300 and 4 days later for a hose clamp is ridiculous. Plus the lack of communication and respect for their paying customers should tell you to GO ANYWHERE ELSE! This place deserves 0 stars and I highly reccommend not bringing your vehicle here.

I've been going to Mountainview tire and auto in Lakewood for forever... but after management…read morechanged... things changed. So... I decided to check out some new places and this was what was recommended by Google AI (I know! lol!) and I'm glad I called them this morning! My Jeep Gladiator was quoted to need new brakes and shocks by my other place at my last oil change several months ago and I've noticed the brakes have been taking a lot longer to stop. I didn't want an accident! Thank God, I called & they picked up this morning. The nice lady answered and told me I could come right away. (Mornings are best & least crowded, fyi) So I got there within 10 min at around 9am-ish. This place is CLEAN, great atmosphere and music in the office, I had great conversations with the lady/wife (I'm so sorry... I forgot your guys' name). Great family owned business! I love supporting family businesses! How did I not know or see this place before?! I've driven by many times! Anyway, this is my new go-to spot for brakes & shocks and suspensions! They are honest! Worked hard and as fast as they could! Time flew by! I was on my laptop half the time and watched The Flintstones on the TV. Lol! FYI, they don't just work on Toyota's! Lol! I read the reviews before coming and wasn't sure at first... But the reviews were great! And when I got there, they were working on a little mini Jeep! I don't know about you... But that was confirmation for me! So I let them check out my car and give me a quote and they gave me honest and comparable prices so I just said get her done! Lol! They don't use parts you purchase, which is understandable, because they can't be liable for any issues from the part you bought but they do warrant their work and parts they order, which is good. My Jeep Gladiator doesn't squeak anymore and it drives soooo smoothly! Thank you so much for even checking why my engine light went on. (It's been going on and off for a while... ugh!) I just gotta get the electrical brake light checked out or fixed. So that gave me some relief that it wasn't the engine. lol! I highly recommend them and I'll be coming here for all brakes & suspension or shocks... in the future... but with the quality they put in... probably not for a few years! lol! Thanks for that, btw! You guys are awesome!

I called this place to get a quote for a brake service and found the price to be much more…read morereasonable compared to what the dealership was trying to charge me. My car is in its 8th year so I'm starting to have a lot of other maintenance issues so I'm glad I found a shop so close to home. Kevin and his team are awesome! Reasonably priced, honest, straight to the point, and I felt very comfortable during all my interactions with them.

I have been having an issue with driver side headlight intermittently not turning on. I went to one…read morelocal shop and they said there might be an issue with ballast and tried to quote me like $400 just to inspect. I want to another shop and they told me there might be an issue with wire and that I'd have to drop off my car for at least 2 days to inspect as my headlight is a complex model and has a lot of wires and it would take them a while to figure out which wire is the problem. Then I went to Alex's Auto Repair. They found the issue the same day I drop off the car and also fixed the issue with fractions of costs that any other shop quoted. The issue was simple, which was the burnt fuse. Martin and Josh are great. I would definitely recommend this place to anybody who has auto-related issues.

Always great service. My family and neighbors have been taking our cars here for years…read more Recently my 2012 Honda had some minor problems. I had to take the car in twice and both times not only was it fixed but were done at no cost. They said it was an easy fix but I know there was a couple of hours of time invested. I tried to give him something but they insisted that they just appreciate our business.

Danny is a very honest reliable mechanic. I went after getting a $2000 quote at another shop, and…read morehe fixed it that day for $330. So impressed and will recommend to anyone I know!

My experience at Xpress Automotive Garage was mixed. I don't necessarily think they're bad…read moremechanics, and this was a last minute decision since they have extended hours, but based on what happened with my car, I would personally recommend this shop more for simple jobs. I brought my car in to address an error code that was preventing me from passing smog. I paid about $300 for the repair, but the underlying problem wasn't resolved, which was frustrating. I ended up paying for a repair that didn't solve my issue, which I regret. I later had my regular mechanic look at it and he was able to fix the problem. It was very complex. Based on that experience, I just wish the diagnosis and repair here had been more thorough.