Jim's Auto Repair in Long Beach is absolutely amazing. They are incredibly caring, truly professional, and extremely knowledgeable. Their technical skills are outstanding, and they can work on just about any car--Volkswagen, Audi, Toyota, Honda, etc. I especially want to thank Jose. He immediately identified the problem with my car and fixed it accurately and efficiently. His expertise and honesty really gave me peace of mind. [[HIGHLIGHT]]Everyone else who works there is also great--friendly, helpful, and professional.[[ENDHIGHLIGHT]] I highly recommend this shop to anyone looking for a reliable and professional auto repair place! read more

Jim's Auto Repair - Auto Repair Near Me - Long Beach, California

[[HIGHLIGHT]]You can't always get in when you want to because they are so busy[[ENDHIGHLIGHT]], and parking/getting in and out of the facility can be a challenge. But their work is reliable and prices are reasonable compared to other shops in the area. read more

I'm no longer going to Jim's Auto repair. [[HIGHLIGHT]]I brought my 4Runner in, I had been coming to Jose for years.[[ENDHIGHLIGHT]] I love my car and he when I asked about what service I should do next, I was told to sell it. My vehicle had been in my family for nearly 27 years and I have no plans of selling it. Regardless, of what it's going to cost I'm willing to keep my car, and chip away at the maintenance that's required. Jose's response was, it's money for him. I was shocked. [[HIGHLIGHT]]Such a disappointing visit. I thought I could trust Jose, but not anymore.[[ENDHIGHLIGHT]] read more

I recently had my car serviced at Jim's auto repair, I have a 2009 VW beetle and I explained that nothing was wrong with my car but I wanted to make sure that everything was up to date and if anything was urgent to be replaced. I previously went to the dealer ship and they told me I needed to replace my struts and suspension etc, right away but quoted me around $5k! That is an insanely high number so I declined and looked for a second opinion somewhere else. [[HIGHLIGHT]]That's when I called Jim's auto and was greeted by Jose and told him my situation and he let me come in the next day.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When my car was serviced, Jose had took videos of my car and explaining to me in the videos of what I need to be replaced and what it's looking like, it's super informative to know what I am going to be paying and how it looks.[[ENDHIGHLIGHT]] Jose explained to me that I didn't need any major repairs. That they were in good shape for how old my car is, he explained to me the urgent need, the future repairs and the recommended, but he did NOT up-sale me on anything and was extremely friendly and informative and was understanding of how much repairs cost and informed me that the things the dealership said was urgent to repair, was still in great condition for the next 8 months. He recommended me to save up for the repairs in that time period gave me the cost so I know how much it will be when the time comes. I highly recommend Jim auto! I will definitely be back in 8 months! Also I had my passenger headlight always slightly popping out and they fixed it for me! No charge! I super appreciate that so much since they found a way for me to save another $200 to get it replaced and so far my headlight is still on and working great!! read more

We took our daughter's car here to be fixed. We live up north so we were depending on Yelp to help us find a place. $ 1130 and 2 separate visits, and it's still not fixed. The first visit they did an oil change, $180. The second they said it was spark plugs and intake valves. They quoted me $550. When we called up to pay it was suddenly $950. They could have saved us the money and told us it was the head gasket in the beginning. So basically all of that for nothing because we are now looking at replacing the whole engine. Huge was of time and money. [[HIGHLIGHT]]The only reason I am giving the 2nd star was because they were nice.[[ENDHIGHLIGHT]] read more

I have had my 2015 VW Jetta serviced here twice. Both times I received extremely professional service. My most recent visit I had my battery replaced. It was about 6 o'clock in the evening and I had stopped at Timmons VW and was told it would be $600 to replace the battery because everything would need to be reset. When I expressed my shock that replacing the battery would cost $600 I was told I could get a second opinion. I did exactly that. I drove less than a mile further down Cherry Avenue to Jim's Auto Repair that specializes in Volkswagen's. Mind you, I had no appointment, I just pulled in hoping for a second opinion. Jose Jr. stepped away from the car he was working on and agreed that I needed my battery replaced. He took care of it right away and I drove off about twenty minutes later with a brand new battery for $208. That's including tax and labor. Everything working great and saving well over $400 as Timmons quote didn't include taxes or anything else they might have tacked on. [[HIGHLIGHT]]Lastly I would just want to stress just how friendly, helpful and professional the service I received was.[[ENDHIGHLIGHT]] They have found a loyal customer and one that will definitely bypass Timmons from now on. [[HIGHLIGHT]]Thank you Jose![[ENDHIGHLIGHT]] read more

I actually haven't seen them yet, but I called them on a Friday to see if I could bring my car in to be serviced I told them my headlights went out but the high beams were still working. A very kind man told me I just need new headlights and can try to do it on my own since it's an easy fix, if not they'll be open for me on Monday. He was right. I fixed it easily and will most likely come back here for future needs. read more

Great service. [[HIGHLIGHT]]Always helpful.[[ENDHIGHLIGHT]] Honest. Gives great advice. Saved me major money over the years.

Very honest and very professional work!! i've been going to them for a long time my wallet likes them and my Car love them

[[HIGHLIGHT]]Jose and his team at Jim's Auto are awesome! I trust them to do the job great, every time![[ENDHIGHLIGHT]] Doesn't matter if I'm hearing a squeak, know the brakes need a fix, need a tune up or oil change, they do it all very well! Their prices are fair and honest which goes far with me! He shares if the issue isn't urgent. [[HIGHLIGHT]]Jose is so friendly and approachable, I refer him to people even out of the area![[ENDHIGHLIGHT]] read more

Love Jims Auto and Jose is the best!! I bring ny Audi here first and they are always friendly, and truthful! Very honest and professional! Give them a call for Volkswagen/Audi etc! read more

I can easily say that I found my mechanic for life as far as I know. Idk how Jose did it but he fixed my little VW Golf almost as good as new. I've had it since 2015 and ever since I started driving it the brakes would screech like a banshee. No one person could ever figure out why it did that or fix it until I took it to Jim's Auto! So impressed and the prices are fair. Definitely expensive but you can tell he's not trying to rob you of your money like the rest of the so called mechanics out there. The only reason I'm not giving 5 stars is because communication is spotty. He would say he would call within the x day to update but wouldn't (I'm sure because he's busy) but we would always have to be the ones calling to ask for update or to know when we could pick up the car. Love it here tho and I hope I don't have any more problems with my '98 Golf but if I do, I know I'm going to Jim's Auto. Wouldn't trust anyone else but my own dad. Gracias, Jose! -Irmita haha read more

Brought my 2002 VW GTI VR6 in for a complete maintenance check-up and bumper to bumper inspection. Jose and Jose Jr were very helpful with their explanations about what needed to be done and what they suggested to be done as well. I was not able to get my car right away and they didn't sweat it at all. Gave me an extra 2 days for pick-up. Highly recommend this auto shop. read more

Jim's Auto repair is possibly the best mechanic in the Long Beach area. The staff is very quick, efficient, and honest with the progress of your vehicle, not to mention the prices are excellent. I brought in my Honda with a busted starter after calling in for a quote, and they named a price about 300 dollars cheaper than the several other places I contacted for a price. Not even did they do an excellent repair for significantly less of a cost, they topped off my oil and checked the brakes free of charge. I highly recommend getting your vehicle serviced here if you can. I will absolutely be coming back to Jim's next time I need auto work done. Thank you to the staff for the excellent work that they do! read more

Jim's Auto Repair is the only place I take my 1974 Bay window bus. Jim's Auto installed a custom 2.3L with 44's which I use as a daily driver to commute to work all over Los Angeles. This motor is what I recommend if you want something with power and reliability. Jose and all the family at Jim's have complete knowledge and experience with vintage VW's, they build and install stock and custom motors. If you've been looking for a place to take your precious VW and haven't been sure where to go? I completely recommend Jim's Auto repair for their great work and their professionalism. Thank you Jose and family. You guys rock!! 5 stars all the way !! read more

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They're so friendly here. First impressions are everything and I'm impressed. They were quick and helpful. I'll definitely be back!

I've been coming here for years and I'm always happy with my service. Jose is always so nice and the staff goes the extra mile. They get the job done quickly, and even add small cosmetic touch ups here and there. Last time I took in my car, they even had it washed for me with no extra cost. I appreciate the workers at this place and I'll keep coming back as long as I have my VW :) read more

A good experience at Jim's when my 1999 Honda CR-V wouldn't start. The woman at the front desk was friendly and straightforward, both on the phone and in person. I had the car towed to the shop and left it in a pretty crowded lot. It appears to be a small but popular place, and only 3 minutes away from where we live in Lakewood, so really convenient. I was told they would most likely give me a call the next day to explain what they had found. The next morning, José contacted me and explained that he would replace my timing belt for a few hundred dollars, but I appreciate that he was upfront about a (way more expensive) plan b fix if simply replacing the belt did not get the car to start. A few hours later he called again to say the car was good to go with just the belt replacement. The next day I picked it up, and that was that. It's been a week, and the car is running great. So, overall, easy and no-nonsense. They aren't pushy or rushed in their customer service, so you don't get a bad vibe. Pricing seems fair. I would definitely revisit. read more

Honest and a fair price you get the real deal with Jose and his amazing business and family . If you want to have a mechanic that will take care of your car like he is I'll take care of his own this is the place for you I have been coming here for service for over 20 years now my kids get their car serviced here read more

The only place I'll take my VW. Everyone is wonderful, fair and honest. Fantastic family business!

Having a good reliable, honest mechanic is like having a good Dr. Jim and his crew are just that. They always do a great job at a fair price. I highly recommend!!! read more

I've been coming here for almost a decade now. As other reviewers have stated, Jose is the head honcho here at Jim's Auto. Jose, his son and crew are experts at what the do. They specialize in Volkswagen vehicles and most Asian makes. As soon as you arrive, you will find one or two vacant parking spots inside the lot. If not, there is usually open residential parking adjacent to shop. Walking into the office/waiting area you'll notice they only have enough seating for five and a soda vending machine sits next to the door to moisten your chappy lips. The staff members are always friendly; I have never seen them act rude to anyone. Their pricing on services is always fair. When I used to have my old Honda, an oil change cost me around $45. Now that I have a 2005 VW, it costs me ~$100 for synthetic oil. If your car is having problems or needs a tune-up, go see Jose. read more

Jim's auto repair does quality work for affordable prices, I have take my car to them religiously

This is one of the best mechanical shops in Long Beach. The owners José and Vicky are awesome! The honesty in this field is very important and you will find it here in Jim's Auto Repair. Their sons are exceptional mechanic technicians. I always have a good experience on going with them. I recommend them 100%. Cris Garcia. read more

Jim's Auto Repair - We replace the regular bulb for LED strip lights. ¡That makes a difference! - Auto Repair Near Me - Long Beach, California

Called ahead for same day service: Oil change and check engine light diagnostics The girl who answered the phone was polite. She asked the owner if they could work on my car today and came back to phone with a yes, come on in. Lot has a ton of cars so that worried me about having time to fit me in. However, the cars were all organized, as if each had a spot saved for them. Maybe that's how auto places are, just never noticed. But I noticed it here. Signed in and handed over keys and now I wait. stay tuned. read more

Jim's Auto Repair - Attitude is everything sticker was the first thing I saw when I walked in. Can't start better than that - Auto Repair Near Me - Long Beach, California

Been coming here for years and have been in at least 10 times! Jose (his real name, not Jim) and his very talented sons (who work on either air cooled and water cooled) have an amazing operation here! Jose is honestly and reliable and he and his sons knows Volkswagens and Vanagon's as well as anyone out there, probably since he's been working on them for the better part of 30 or 40 years. Jose is spot on with his diagnosis' and is always 100% fair with his pricing! This is the first place I'll take my daily rider 1990 Volkswagen Vanagon to. He even own's a few. read more

Jim's automotive (Long Beach, Cherry Ave.)is the nicest family owned business . I would not go anywhere else. Clean, fast and friendly. Very fair fees. There should be more stars then five for them. They take good care of all four of are cars. Thank you Kim Hanmer (Lakewood, cA) read more

Jim's Auto Repair - Kona our family Rott - Auto Repair Near Me - Long Beach, California

The experience I had with Jose and his team was top notch. His customer service sets the bar in auto repair industry. I have quite a few stories I could share. I will summarize them. After my '15 GTI was sideswipped, I was concerned that there might be some structural or suspension damage. Jose put my car on a rack and took me under. He explained what damage would look like if I had any and shared with me some old-skool mechanic tricks to assess damage. He put me at ease. He was able to repair the minor body damage which would have set me back a couple of grand if I let the dealer handle it. Great job! A few weeks later, my older son had a mechanical breakdown, which turned out to be a minor and quick repair. Jose and crew got him back on the road in a couple of hours. My younger son was in need of a car. I had been eyeing an Audi on Jose's lot with a for sale sign. I inquired. Jose threw me the keys and said go check it out. I did. Found it to be a great deal, not sure if a German Luxury car (although used) was the right choice for my young son. A few days later, my son checked it out and decided to buy it. Jose gave him a great deal on it and has even followed up on some minor issues after the fact. If you are looking for a solid mechanic, Jose and Jim's Auto Repair is your place! read more

Jose and his team did a great job working on my Bus. I was very impressed with their service. Definitely would recommend them to any Air Cooled enthusiast having issues. read more

Jim's Auto Repair - VW - Type II - Auto Repair Near Me - Long Beach, California

My VW Jetta had an oil leak in the vacuum pump and I needed to replace my break pads. Of course the dealership quoted me a steep $400-$900, so I asked for recommendations for garages in the area. Jim's came highly recommended by several friends and family and boy am I happy I listened! I brought my car in at 8am on a Saturday and Jose called me by 12pm saying that they had finished working on my car. I was initially not too happy with the final cost of $450 - I mean who would ever be happy to spend that much in general?? - however, I remembered I would have paid close to double if I took it to the dealership, so I agreed. When I asked him to break down the price for me he then told me that he wouldn't mind taking it down a bit so he brought my total cost down to $400!!! I was shocked that he would do that! Jose was so nice and helpful. I absolutely recommend Jim's to anyone who has a German car and has trouble finding an honest and decently priced garage. read more

Took my VW Jetta to get diagnosed as the check engine light has been on for ages weeks. From the time I called to ask about walk ins to the actual service of my car I have to say I was pleased. I was hesitant at first since it looks like a small shop but was so grateful Jose was honest with his prices and didn't add "extra" services so many other mechanics have said I needed that I really didn't. They fixed my engine valve cover which cost $450 total. I thought it was reasonable as I've slide nearly double for a similar repair at another mom and pop shop. My car was fixed the same day and thus far has been running well. Thank you Jose and team for such a wonderful experience you are now my go to mechanics! read more

I would not trust any shop when it comes with my Audi's. Not the cheapest rate in town. But they do exceptional work. I recently brought an Audi with an 2.7t motor that had a catastrophic water pump damage. Junior, the son, worked on it right away and delivered to me in less than 2 days. I would say that he is an expert when it comes to complicated Audi motors. I was billed with 6 hours of labor to do water pump, timing belt and other associated parts. 6 hours is very reasonable on this type of service. I would recommend this place for vw and Audi automobiles. read more

I highly recommend this Auto Shop! Jose was wonderful- he helped save me money on repairs while doing a phenomenal job. He was friendly, kind and upfront about what was going on with my car. If you need your car fixed, I highly recommend Jim's Auto Repair. read more

Had Check engine light on my Lexus LS 400...Jose was able to trouble shoot a cracked vacuum hose and fix as always. Thanks again Jose.

Thank you! I went to three other mechanic shops that didn't have the slightest clue to what is going on with my V.W. Beetle 2002. After being frustrated and almost giving up, I ended up looking through my old papers and found Jim's Auto Repair card in which I completely forgot that I went to them last year. I gave them a call and dropped off the car to have them diagnose the problem. Rented a car for the day, and Jose called me the next morning to explain to me what exactly what happened to my car. It was simple as that, and they fixed my car that following day. Also I came back to replace the catalytic converter, reasonable price and good quality. It was ok for me to wait, got a lot of studying done and the customer service was above & beyond. Jose and the staff really do care about their customers, and it truly shows that they are reliable, honest, and hard working people. My car is back to normal and is runs smoothly and efficiently. It's practically brand new. I will definitely come back in the future (oil changes as well). Thanks again Jim's Auto Repair! read more

I asked for a car inspection before purchasing a car over the internet... "I'll inspect it as if it were for my daughter" He reported some cosmetic items, checked to see that the power windows and top worked but missed a couple of major items! front frame of car was bent mileage rolled back tires needed replacing all the wheel rims were chewed up I selected Jim's because of the positive reviews, oops! read more

Jose and his boys are so kind The staff is always so welcoming. They are honest and do an amazing job no matter the problem. My favorite thing about this shop, is a little sign in the back of the office that says, "If you have a prayer request, let us know!" They always have the Christian radio station playing in the background. It is such a positive and humbling environment. An environment you would never imagine to experience at an auto repair shop. Shout out to David for teaching me how to change one of my headlights! It was so sweet of you to let me watch and learn! Absolutely 100% recommend this place to everyone. They will forever be my auto repair home. read more

Took my 1963 vw in for an alignment. They did a full 4 wheel alignment and the car drives perfectly now. Thank you guys!

My daughter has a 2006 Audi A3 which was not running well. She had taken it to several mechanics who worked on her car and charged her a lot of money, but never really fixed the problems. I decided she needed to have a competent mechanic work on the car so I sent her to the Audi dealer and paid for an inspection to identify all the issues. The dealer identified a lot of issues and gave us a quote to fix the problems and do some maintenance. The total cost quoted was $3851. I decided to try to locate an independent competent mechanic to do the work. I read internet reviews, went to Audi Forums, Yelp and read everything I could find. I narrowed down the list to 4 potential shops and I made calls to get quotes and discuss the repairs. One of the shops who some people were "Raven" about never answered their phone (4 attempts) and never returned my voice mails . Another shop didn't really seem competent after I asked some pointed questions and got answers which differed from everything I had learned from the Audi Forums. When I called Jim's, I spoke with Junior and found him to be quite competent on the phone. He answered all my questions and he also gave me a very competitive quote. One of the things the dealer had told me was that there was an oil leak in the vacuum pump and that it needed to be replaced. Junior said they had fixed this problem before by replacing the gasket and that all that might be needed was a new gasket which was less expensive. One of the other issues had to do with a "Left Dipped Headlight" error code and flickering headlights. The Audi's headlights are connected to a motor and move when you turn the wheel. Junior said his brother has an Audi with the same issue and he was working on it. I had been told it could be many things and the Audi Forums discussed the problem as well. The dealer suggested replacing the bulbs and ballasts at a cost of $441. Another mechanic said the entire assembly would likely need to be replaced at a cost of about $1100. After hearing this, I decided that we could live with the Left Dipped Issue. Junior looked at it and tried resetting the computer and the problem appears to be fixed. The timing belt needed to be changed which is a big job and we replaced the water pump since the engine was torn down. The coil packs had to be replaced. The ECT sensors needed to be replaced, a brake light was out, and we needed an oil change. Jim's fixed everything, and even washed the car and put on some tire dressing. My daughter said it looked and drives like a new car! The best thing was that their price was extremely reasonable. They could have taken advantage of us and charged more but they were honest and they beat the dealer's outrageously expensive quote of $3851 by $2316 and did the work for just over $1500. This is the only place we will go for work on her car from now on. Interestingly, my original post attempt was rejected by Yelp's software. I tried to figure out why and believe that my use of exclamation marks may have been viewed as an unhelpful rant. I trying to re-post without the exclamation points but know that I wish I could emphasize how pleased we are with Jim's (big exclamation point). read more

I have found my mechanic for life. Boy, was I pleasantly surprised to leave an automotive repair shop for under $200, NO LESS THEN UNDER $150! Oh and not for VW's only! I brought in an older Japanese car that was stalling out. I am so used to the standard phone call stating you need this and this and this to your car. Yeah, I know that, we wouldn't be driving a 13 year old car if we could afford something a bit newer and nicer. These guys didn't do that. (I would assume if I asked them to do a full on inspection, they would have told me everything I needed, but I didn't, just needed such and such fixed, and thy got it done.) FAST, a lot faster then their estimated time. Anyhow, bye bye to our other mechanic,, and hello to Jim's and the nice staff who work there. The front desk girl is super amazingly nice and friendly, and great welcoming disposition. Honesty goes along way, and rest assured, you will get honest service here, not to mention, reasonable prices. Super friendly staff. I didn't get the chance to meet "Jose", but it was closing time day before the 4th of July, and I will be sure next time though! Thank you everyone at Jim's, you won over a new customer for life. Oh to you 3? people that left 1 star reviews, you all must be retarded.... So here goes (payback a bitch): To: Ziggy seriously? you mean to tell me you can spot a transmission gasket problem, but you failed to see as you put it, ", several hoses were burst and there was evidence of leaked coolant through out the system. Basically the whole thing was dangling by a thread" ? Hmmmmmmmm To: Passenger E. You are exactly the reason this world is coming to pot, leaving all 1 star reviews (except 2 of them). Enough said. To: Doodle T.'- I find your review suspicious (competition?) (and this dude has only left 2 reviews and both weren't good). YOu have NO right complaining about a $95 when the charges are clearly posted up front (and most likely you were also told this on the phone when assuming you called them) No, I am not paid spokesman for Jim's, lol, I am just amazed out of 51 reviews 3 or so had such horrible experiences, that I am sure, if Jim's was told or given a chance, they would have fairly corrected the "problems" these 3 "customers" had. Look, I have only been to Jim's once, but from reviews, and my experience today, and good intuition, I think I am betting on a pretty honest place, that will I am sure make it right for you if you have continued problems, even if your mistake. Businesses that have been around for a long time are still around simply because of honesty and good customer service. Period. God Bless you all! read more