I like coming to this location. I can get a spray tan and not worry about damaging my skin. The packages are a pretty good deal and it helps me remember to go. Lately Emily is working at the desk a lot and she always remembers me which is nice. She makes good suggestions of products I might like but doesn't pressure me to buy anything. It's a good location and there's always tons of parking. read more

It's been a minute since I last spray tanned but this spot has my favorite machine, the versus spa. I needed a refresher course and the lady at the front was super helpful and informative. I love that they offer red light sessions as well, now that I know that I'll be returning to test them out. The whole place seemed very clean and well kept. Worth every penny (just don't go level 3 for your first tan of the year) read more

A BIG shout out to Kacee for bringing my watch all the way to my car !!!!! I had forgotten it in the room & it wasn't cheap! She's always super helpful & super attentive ! Thank you for having such devoted & honest workers ! read more

The staff at Tan Etc was extremely helpful when helping me determine what membership would be best for me. Their pricing is similar to surrounding salons, but the kindness of the people here helped me solidify my decision to sign up! Definitely come here if you are looking for a boutique tanning experience read more

The women that work here are very knowledgeable and the machines are amazing . I highly recommend this if you love spray tans :)

VERY expensive at $20 for a 10 min tan (level 3 bed as a walk in). They say it is 12 min but the timed ticking seconds go by way too fast in the beds for it to be so. 10 max. $20. The beds were good though with facial and shoulder tanning windows and fans. Huge beds, comfortable. The gal at the counter was friendly and helpful. No appointments needed. read more

I have been tanning at Tan ETC for two years now and I'll never go anywhere else. Their staff is amazing. They never push a sale and are incredibly knowledge about their products and services. They will answer any questions I have without hesitation and with a warmth that makes me feel like they truly care about my experience. The prices are the best in town. The grade A customer service is the added bonus that makes me never want to leave. This combination isn't an easy find with a tanning salon!! I love Tan Etc read more

This is the best place to tan! Where do you like a good spray or take it back old school with the UV beds. Everyone that works there is super friendly and helpful and you never get stuck into a contract like all the other places I've encountered. read more

It's a great place a clean place a nice place it's a place you want to go if you want to tan and they even have safe alternatives spray tan

This is the only tanning salon I ever go to in Austin! I absolutely love the tanning memberships/packages that they offer. They have a ton of different kinds of lotions in bigger bottles and smaller sizes too! Their prices are great and the staff is always super friendly. I would definitely recommend any of the Tan Etc. locations to anyone who is looking for a clean and reasonably priced place to go and tan in Austin! read more

I've been coming here for a while and just can't do it anymore. I wrote an original review and someone from the store called me right away and offered to bump me up to a level 4 bed (free) if I removed the review. I initially thought that maybe my first impression was incorrect and it was just a bad couple of days here, but it's been months now and I still see the same issues. First, I've lived and tanned in probably ten states and I've never had to come so often and tan in a high level bed to get any color. Usually once or twice a week, max, is sufficient. Here, and it may be because almost all of the bulbs in their #10 bed have a burnt crust covering part of the bulb (like maybe it's way overdue for a bulb change), it's takes weeks of going 2-4 times a week to get any color. That's too often for the quality here. Their highest level bed requires an expensive monthly membership and barely gives me any color, and I'm constantly noting burnt out or crusted bulbs. It's like they don't want to pay for the maintenance or something. Second, their marketing is obnoxious. They want to be followed everywhere on social media and even posted a sign saying you'd get free or discounted services if you gave them five stars in Yelp (they hurried up and removed the sign when another person wrote a review about it, but not before I got a picture). They currently want Instagram followers and are offering to enter people in a contest for free or discounted services if you follow them. Third, it's always dirty. There's been literally feces smeared on the toilet when I've tried to use the restroom (the bathroom is just disgusting in enteral, see pics), the stand-up bed (they only have ONE) has had dirt and gum stuck to it every single time I've used it, etc. If it's something I notice and have even have brought to the attention of more than one employee, then there's no way the staff doesn't notice. It's like they see something that needs to be cleaned but can't be bothered. Fourth, the staff kills me. They're 100% indifferent when people walk in, they maybe occasionally manage a greeting, and one of them has had a male visitor who sits in the lobby chatting with her while she's supposed to be working. It's been uncomfortable to interrupt their conversation so I can check in. The others just don't seem to care. One girl told me the bed I wanted was in use, when I told her I'd wait, she seemed annoyed, waited five minutes then went back and actually wiped it down so I could use it. It wasn't in use, I'm guessing she just didn't want to clean it (no one left the bed and the bathroom was empty). In general, it's a dirty place with older beds that charges an expensive membership for burnt bulbs, in my opinion. It's time I headed elsewhere. And if you're the manager or owner here, you do not have permission to procure my phone number from the records at the location and call me multiple times like you've done before. See the pictures, stop trying to buy your clients, and maybe get the place cleaned up. I'm really not trying to sound harsh, but the evidence is in the photos. read more

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In the last 3 months the versa spray tan has been not so great. It's fine at the other locations but this machine has problems. I let an associate know that it literally didn't spray your bottom half. Two weeks later it kinda sprays bottom half, but never fully, and it's super splotchy everywhere, I thought I had a rash. It's really great at the other locations and I LOVE this place/company but something is wrong with the machine here. Hope it's fixed soon. Update 5/17/2017: bumping to a 4. The Versa is working better at the Ben White/290 location and at least sprays your whole body, but I still can't seem to get the nice coverage I get at the other 2 locations that I used to frequent (far west, 183 north). It's a tad splotchy but I've found wiping down with a towel all over right after the session helps to blend it in. If I didn't now have to cross the river in traffic to get to the other locations I'd go. Still love them, staff has always been present, prompt, accommodating and polite to me. Come to BudaKyle, Tan Etc.! :) , tons of space and businesses. If you teamed up with a decent nail nail salon in same shopping center, WOW. read more

I absolutely love Natasha. I was hesitant to go full nude spray tan after my mommy makeover but within minutes of discussing my spray tan expectations, I was very comfortable with Natasha completing my service. She is very knowledgeable about spray tan levels, enthusiastic about her job, confident in the application process and very easy to talk to and set realistic expectations for me to follow. Not to mention she has a great tan herself! Thank you Tan Etc. for a wonderful experience. read more

Kimberly was a ray of sunshine! She expertly explained my spray tan options and showed me how to properly pose while using the equipment. The equipment is top notch! read more

I've gone back and forth with this place but I'm still kind of upset. Initially I wrote in a review previously that the employee told me their "last tan was at 8:45." I thought the issue was fixed and the employee didn't work there anymore. Tonight, I walked up to tan at 8:49p and another employee was locking the door. I stood for a second and she shook her head. If you put your hours on your door that you are open until 9p, YOU ARE OPEN UNTIL 9. I know your employees want to go home, but it is terrible customer service to lock your doors before business hours end. You NEED to let customers use your service until your business hours expire. Any other of the large chains let people tan until they say they close. This issue has not been fixed. They can stay an extra 10-15 min or so, it's not going to kill them. read more

You can not trust any of the 5 star ratings for this business. They offer you $35 to be used towards products they sell for a 5 star rating on Yelp. They are essentially buying 5 star ratings, which I find deplorable. When you sign up, you are required to spend $20 on products you might not want. I walked away with a $22 bottle of moisturizer I didn't want. You also get two tams in a bed of your choice, but apparently it doesn't go into effect until the next month which was improperly explained to me. As for as for the tanning itself, beds are a little dated but bulbs appear new and accomplish the task. I have not been able to get the sound system to work on a single basic bed, which is very annoying. I will be ending my membership after this first month is complete. read more

Love this tanning place. Always have time for me to get in and out. My tan is beautiful and dark the way I like it. I have experienced other salons where the color was so light. The walk in machine automatically sprays for you. Instead of having to wait for a someone to come in and spray you. It gives you the privacy I love. read more

I am a long time Austin resident and have been tanning for over 30 years in south Austin! and Yes! (I still look Great!) lol! Tan Etc on Ben White is wonderful! Tanning beds are new and comfortable also Spray tanning is great! Affordable and Nice Atmosphere! I Love how Cold the wind blows in the level 4 bed!! Candice and all the girls on staff are very friendly and knowledgeable! Just saying you will love tanning here! I do! : ) "Thumbs Up" to Tan Etc!! read more

Clean tanning salon. Willing to drive an extra 15 minutes out of our way to go to this nice salon. Beds always have nice new bulbs and their clean. Good tanning lotion selection. Staff is friendly and willing to answer any questions asked. read more

This is definitely the best tanning salon I've ever been a member of. It offers both tanning and Versa Spa (spray tanning). The staff there is always really nice, too. I would highly recommend! read more

Never tanned in my life. Walked in, signed up in less than 5 minutes, no contract. Super easy in & out, every time. Staff is smart about levels and timing. Pricing is great. Rooms are super clean. Convenient location. None of the hassle of the bigger chains, for which I'll gladly accept the shorter hours. Love this place! read more

I just started tanning here but i like it already! They aren't pushy at all (which i love). But today there was a girl working (i don't know her name but she has big beautiful eyes and she's very tan). We came in at 330 on Sunday the 9th of august. Anyway, she was very welcoming. She had great energy and was just sweet and sincere. Honestly, customer service goes a long way and it made me want to come back. read more

I have had the best experience with the friendly staff and always come out with the best tan!! Highly recommend !

Love this place. I've tanned everywhere in south Austin and this is my favorite spot. All kinds of beds, super friendly people, never have to wait on a bed and the memberships are reasonable without the hidden traps that surround cancelling at these places. This is the best spot. read more

I appreciate that they finally got back in touch with me even though it was the next day. I was pretty irritated yesterday about this location, but they informed me that they had phone issues. At least they didn't totally ignore me which I appreciate. read more

I love this tanning salon. The front desk girls are always very nice and have great knowledge of their products and types of tannin beds they have. There is hardly ever a wait. The beds are a little worn however they get the job done and give me a great looking tan. I also feel like the rooms of the tanning beds and restroom are always clean. read more

I recently had a wonderful experience with the owner of this business. When I had an issue he remedied the situation right away and was extremely nice and willing to help. I really appreciate when business owners take pride in their company and take care of their customers. Thank you very much for hearing me and treating me with such care and respect. read more

The Salon is always clean and bright. The Store Manager, Emily is very professional and always has a smile on her face. The prices are just right. The beds are comfortable and I love the Norvell Spray Tan Booth. I'd recommend this Salon over any of the other Chain Store Salons. Tan, Etc. is a local company! read more

Super easy to get in and out of. I appreciate that the employees aren't constantly trying to push you into buying something. Some beds are a little older but they do the job. I've tanned at the places that charge you $100 a month and this place is just as good! read more

This salon is clean, that's the #1 thing I look for in a tanning salon. The staff are all sweet and get to know who you are quickly and what you like. They even special order your favorite lotions if they don't carry them. You never step in a wet spray tan booth which helps with comfort and they use the versa pro, no streaking, no bad smell and the heater works. Tanning has always been something I've done and it's important to me, I feel like tan etc is my tanning salon "home" been a member for years and have no desire to leave. I've been to them all and this is my favorite! I feel the prices are extremely fair for what they offer, also never had billing issues. Highly recommend! read more

Super clean facility, my only draw back is the responses and clarification on freeze times by the front desk staff and the notification system could be improved. I had my account frozen for 6 months....so when the draft reoccurred there wasn't a notification of reactivation, just the draft. Once I realized the draft took place and I still wasn't in a place that I needed the extra monthly expense I stopped in to cancel my membership. During this time my card was compromised from a different city and notifying Tan etc. was the last thing on my mind. Needles to say, the draft hit for my final payment and it was tacked with a lovely late fee. I wish that there's was a system notification program in place that notifies clients of reactivation. Six months is a long period of time to remember to re-freeze or cancel your membership. I'm updating my review because I received an email saying they removed the late fee, although minimal, it was an appreciated gesture and shows the owners and staff are trying to run a customer focused business. read more

Great place! It's always very clean and the staff is friendly. Plus they let me transfer from Tan it all since they got bought out very easy

Best place to tan! They are always so welcoming and tell me about new features they have with spray tanning and bed tans! The girls are always so awesome I absolutely love coming here! read more

I highly recommend Tan Etc! I've had a membership for five years now and love it. The prices are reasonable, and they always have new products. Marissa and the rest of the staff are always extremely friendly and helpful. Beds are always clean, and they have enough beds so I never have to wait to tan. Having multiple locations is also super convenient. As long as I'm living in Austin, I won't be tanning anywhere else. read more

Sorry to be the negative person in all of these reviews. The tanning is fine. Beds are clean, etc.. Their customer service was not great in my experience. When I originally went in, I was told they didn't charge a start up fee. The girl forgot and then right as she was about to swipe my card remembered the $50 start up fee. Then, she told me that the membership was only $20 monthly. To my surprise this month, it was actually $30. When I called to ask about it, they just said, "Well it's $30. That was her fault". No apology, no attempt to fix it... Not a great way to run a business. read more

Been going to Tan Etc for years at this location for a few years. I LOVE all the girls at the front desk! They are all so friendly and all know my name ; ))) I have been using the Versa ever since they have it and I LOVE it too! I highly recommend the Ben White location for all you Southies! read more

Good tanning spot- clean facilities, nice people, range of options for tanning and spray tan, and also tanning lotions etc. Great price and location too! I swing by before heading to the gym so the convenience factor is really great. read more

Wow! I rant and rave about this place. Moving from California to Texas I was really hoping to find a good tanning salon like back home. Tan etc is even better! The beds are new and have multiple settings that I love. They have fans to keep you cool and an iPhone adapter to play music or listen to the radio. It's always clean and the girls are SOOO friendly and knowledgable about the products they sell. Thank you Candyce for all of your recommendations. I love the bronze color I've gotten. They offer different packages and deals that are extremely affordable and worth every penny. Thank you Tan Etc :) read more

Love this location! I've put my other tanning membership on hold and I couldn't have made a better choice than to come here! Location is great! Next to Golds and next to where I live. I now can conveniently come before the gym and not have to wait in traffic! Thank you to the lovely staff! read more

Been coming here for a year. Friendly staff. Good price. I utilize their tanning beds and freeze my account so it's not getting charged for months I don't need to tan. Good prices. read more